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Baptism by Fire - success HighRoller Casino

Discussion in 'Online Casinos' started by Casinomeister, Nov 27, 2017.

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    Nov 27, 2017
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    So, let's give a warm welcome to High Roller Casino - a new casino just launched by the people behind Rizk, Guts, Thrills, Superlenny, Kaboo and Betspin. It's a new concept casino where you can "steal" coins from other players. I am looking forward to your opinions.

    You can read their review here: HighRoller Casino Review which is underway on my part.

    You can sign up here: HighRoller Casino

    Their awesome iGaming rep is here #pidge who has been in and out of this forum for years.

    The casino was Beta tested by our CAG members and is now open for public consumption. Please check them out and give your thoughts here. Thanks!
     
  2. Nov 27, 2017
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    since feedback is for public consumption now just a couple things.
    unlike their GUTS brethren who hides unplayable slots based on locale when logging in, the whole kitchen sink is tossed at you here. I hope they add a fix so disallowed games don't show in the menu. A bit of a drag opening a game to find out its restricted or having to scroll through one you can't play.
    The added features are a bit confusing and navigation could be easier. So some.people will get confused moreso casual slots players and less savvy computer surfers.
    The shop needs to reflect purchase options for those as can't play NETENT (the top shop prize) as does rhe welcome bonus with free spins.
    ps one of rhe shop prizes is out or order if they're all meant to go in order by value.
    I haven't depped yet and will in time to give it all a thorough whirl but I'll likely wait when (if) some things and areas are sorted
     
  4. Nov 27, 2017
  5. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    They are still pending with UKGC licensing so should be available to UK players early next year.

    Good concept and the variety of games is enough to keep most happy. Will give them a go when I return to Malta :thumbsup:
     
  6. Nov 27, 2017
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Oops! Forgot about that :p
     
  8. Nov 28, 2017
  9. asm

    asm Experienced Member PABinit

    Occupation:
    teacher
    Location:
    Finland
    Got really lucky here and scored 1k with a 50 deposit, just sent documents and I'll tell you how it goes :)

    Kind of wondering for future reference though, is there a wager on those coin things and all the free spins you get when playing?
     
  10. Nov 28, 2017
  11. DreamRJ

    DreamRJ Out of this world! MM webmeister

    Occupation:
    Gamble
    Location:
    RJVille UK
    No thanks I will pass on this one.

    Any new casino that has crazy high wagering requirements is a casino I will not be willing to sign up to even when the UK will be able to signup and play.

    It also states in the bonus terms that UK players who deposit via skrill and neteller can not claim the welcome bonus.

    Why would I bother starting to play at a new casino with crazy high wagering requirements on freebies and bonuses when I can get 0 wagering on freespins elsewhere?

    Why on earth would the same group launch yet another casino in that group with the same platform and just change it and add new branding and new features specifically for that new casino?

    We all know why they do it. Cos it is cheap for them to use the same licenses for all other casinos in that group.

    Re-skinning a platform is also easy to do.

    It is probably the same staff as well. They probably just give them different names on the new casinos.

    I am not bashing at all. Just saying it how it is.

    If they really wanted to make a impact then OPEN a casino where there is 0 WAGERING on all bonuses. That will get peoples attention.

    All the slots they have in this new casino are identical to the other sites in the same group as well.

    And didnt rizk have 0 wagering on freespin winnings if I am not mistaken?
     
  12. Nov 28, 2017
  13. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    :rolleyes:
    it would also have them bankrupt within a week.
     
  14. Nov 28, 2017
  15. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    7. Unless otherwise stated, the winnings from any free spins received as part of a bonus on Highroller must be wagered a minimum of 35 (thirty five) times before the funds can be withdrawn
     
  16. Nov 28, 2017
  17. DreamRJ

    DreamRJ Out of this world! MM webmeister

    Occupation:
    Gamble
    Location:
    RJVille UK
    I beg to dither. They wouldn't become bankrupt at all. They have sister casinos in the same group that could prop up the other. And also the fact that not everyone wins.

    All they would need to do is have a 1X wager on all deposits and bonuses that way you cant just deposit and withdraw straight away.

    Or they should set an example and make all bonuses 10X playthrough. There is loads of business models that are still profitable that wouldn't result in them becoming bankrupt.
     
  18. Nov 28, 2017
  19. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    while granted some casinos are greedy and set the wr too high a lot of maths go into determining a wr so not to be too high risk for the casino. It is a business after all not a charitable organization.
    And frankly any seasoned player goes in KNOWING he's expecting o lose.
    Casinos are not now nor have they ever been nor will they ever be a place designed to make players.money. Its designed to make them money as a business and provide entertainment with a CHANCE at POSSIBLY winning money.
    Expecting a 0 or 1 percent WR IS quite.honestly ludicrous.
     
  20. Nov 28, 2017
  21. asm

    asm Experienced Member PABinit

    Occupation:
    teacher
    Location:
    Finland
    got documents approved in 3 hours and paid within a day so it's all good to me I guess :)
     
  22. Dec 1, 2017
  23. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    hi pidge
    sorry to post here but the beta thread is closed.
    I (and others ) are a bit confused about the nature of the beta invitation turney. Is it a pay turney? I perhaps wrongly assumed it was free.
    As it appears to require a deposit a couple hour notice to participate makes it rather difficult. Had I gotten notice my deposit last night could have been applied here. But it rather assumes I can drop everything and the means to play on demand. I could have deposited and participated but not with such little notice. To the small few able...good luck. Unfortunately I won't be able to be one of them.

    For reference it may have been better to provide a free turney or barring that a small entrance fee. But a leader board turney is a deposit points chasing turney. it should certainly offer more than a moments notice.
    If I've read the email wrongly I apologize.
    thanks

    edit. while I am thankful for the chance it also comes as a huge let down for something I'd rather been looking forward to.
    It was also horribly ill timed to people who receive an email at 9 am their time on a Friday that it runs from noon until 6. The casino doesn't have to accommodate everyone's time zone but 3 hours notice is asking a lot especially assuming people check email the moment it comes in. I'd hope any future touraments supply better notice.
     
  24. Dec 1, 2017
  25. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    ps just received an SMS a player won at the casino. Congrats. However you have an in casino function for that. Just an SMS to say someone else won is tantamount to spam. I certainly hope you don't send these out every time someone gets lucky. This is precisely the reason people don't want phone verification for accounts.
     
  26. Dec 1, 2017
  27. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    I think it's easy to fix that in the settings in your account. I certainly will because this kind of sms is spam to me and of no value at all.
    Not just sms, I also got the same email.

    Agree with Dion on the tournament too. I found the email 15 minutes before it started, and I had no idea that I would have to pay to take part.

    I wish you good luck with the casino, but I guess I'm still not interested :)
     
  28. Dec 1, 2017
  29. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    I got the email along with the SMS as well (regarding the player win).
    I'm guessing that since theres only 2 participants might be indicative the time constraint(or nature but probably rhe former ) may be a factor for many. (and honestly it's probably moot. Im not about to use real funds to chase a prize of bonus funds. I'd have a punt were I depositing regardless perhaps). While still technically free to participate the nature of the turney and lack of notice is off putting. It could have easily have been free or at least with notice to have a run while playing in the casino regardless.
    But it's a feedback thread and early days. So it's good to post and share.

    That being said The Casinomeister exclusive contest closed back in the 3rd week of November and the thread is now closed so hopefully the winner will be announced here shortly. It's important where a contest is held that there is transparency.
     
  30. Dec 3, 2017
  31. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Took the plunge and depped and played.

    The pros:
    I could deposit, staff was polite.

    The cons:
    Gah. The whole play period was about as much fun as pulling teeth. And I've had teeth pulled. It probably hurt less, was less aggravation and probably cost me less in the end.
    Where to start? I doubt I'll even recall all the errors and issues..I'd have needed a notebook beside me.

    Leaving games. Clicking back generally just tried to reload the game. Sometimes in real mode. Sometimes in play. And I mean A LOT. And what a huge waste of time.

    Opening games. Sometimes it'd open in real. Sometimes in play mode. Sometimes I'd leave a game and go to new one and it'd open the game I previously played. Sometimes I'd open a game and it'd open a different game entirely.

    Crashing. Loads. Sometimes a game would freeze or crash. Sometimes I'd get logged out mid play and it'd reopen in play(very frustrating mid bonus round).

    Rewards. Sometimes free spins would open sometimes not. Clicking back from free spins rewards that wouldn't activate opened in the shop and thinking I was activating free spins I ended up purchasing them . Sometimes leaving the free spins that wouldn't activate opened in the rewards or shop or home screen.
    One time I activated free spins went to game and ate real funds. When I realized it I left the game. When I came back to the game later to play in real it said free spins.
    Some rewards I won I can't play due to game restrictions. Surely it can award games based on my country of origin. Too frustrated to go to chat to have them switched to playable games.

    Bundling free spins. If I have 10 free spins on x game but multiple rewards why not bundle them? You have to activate 10 in rewards, go to the game, play them, leave the game, go back to rewards activate another 10, go and open the same game, play them, leave the game go back to rewards activate 10 ad nauseum. I mean sure maybe someone only wants to use the 10 but they all expire in 2 days regardless. Seems easier to just lump rhem if.for the same game and value.

    Top slots. Who cares. After playing a slot and closing always reverts back to top games not slots where I was and I have to click slots scroll back through the list and through the games I can't play (also an easy fix. Guts manages it) wait for the games to load load a few pages to go back where I left off (every time). and there's no option to view alphabetically or by provider.

    Stings and donut bags. Ugh. Unnecessary graphics and play to open them. Personal choice. Others might like it.
    However clicking it sometimes activated it and sometimes it ended up activating the next one as well.

    Anyway the hundreds (if not thousands) of errors made for a monstrous headache and tedious playtime. I even got my balance quite a fair ways up there and said sod it play it away and leave the casino.

    Others may have smooth sailing. Maybe it's because I played via my phone (though if the casino isn't quite up to bugs relating to the phone the rep knew going in I was using one and it's what i use elsewhere in the group no issues maybe pages do t link well maybe there's just too many pages or graphics or add.on who knows).

    But anyway I understand the casino is new.and there's teething stages. BUT for me personally I had a rotten time and even though I was winning it was just a frustrating experience (and gods the amount of data I used because of all the reloading and errors..probably cost me more than my deposit).

    Sigh. Maybe I should have waited. It wasnt a pleasnt night. But i figured I'd give it a whirl (tournament already expired anyway).
    I'd probably come back because it's a sister site to a group I strictly play at (though no appeal on the free spins rewards..too many casinos don't apply a 35x wr or wr at all on them. And the expiry period is too short and noone wants that tied tied into their balance. And if youre on a run its use them.or lose them.
    Personally I think youre better off wr free.or small cash rewards if you want wr and let the player play the game he wants...moreso seeing as some rewards don't even apply to all players).
    But hey feedback thread.
    Sure it was a frustrating session. Hiccups and all that. But hope you take all the feedback here and in the beta thread to heart.
    good luck
     
  32. Dec 3, 2017
  33. ternur

    ternur A damn fine cup of coffee CAG webby mm3

    Occupation:
    Lawyer
    Location:
    Finland
    Tournament?

    So the private tournament for beta tester has gone already (and was a paid battle)? Now that's disappointing. :(

    I never got the email. For some reason High Roller Casino and my inbox do not communicate well. Asked the casino to investigate on their end, since it's something I have no control over.
     
  34. Dec 3, 2017
  35. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    There were only two people playing it. For 50cent I could have won the third prize :eek2::p

    Edit: There were also wrong info sent out about the lowest betsize being 25c, but in the game it said lowest amount was 50c. Not much but still the double.
     
    Last edited: Dec 3, 2017
  36. Dec 3, 2017
  37. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    I'd like to say I've something positive to post but the casino is making it rather difficult.
    Went to to claim my SUB 10 free spins. They aren't on an allowable game so had to go into chat to have them transferred to a different game.
    While there asked to also transfer my rewards free spins as they also weren't a playable game. The rep kindly did so. And gave me 10 on another game. That would be fine if my rewards free spins weren't for 15 along with whatever the other was (I don't recall). So had to go back into chat and have that corrected.
    Was told to open in any quickspin game and that didn't work so went to chat again and told were on Gold Lab.

    The casino also crashed 5 times during the free spins. Once it opened up in play but the rest fine.
    Basically took me around over an hour to play a handful of free spins. There seriously must be a better way.

    Well there is a positive side. Chat reps are patient and polite but I guess they'd rather have to be considering .

    lol @ 3rd prize. Yeah the 2 players must have been stoked knowing they were guaranteed to win.

    Anyway hope to see the thread filled with positive experiences. Mine hasn't been so far.

    On a plus note one of us still has the $250 feedback prize to look forward to whenever it's announced.

    Like I said. Its early days. So hopefully everything we contribute makes for smooth sailing
     
  38. Dec 8, 2017
  39. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    Who won that then :laugh:
     
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