Bitcasino.io Review
Cyber Currency Casino
By Jelena Isakov May 12, 2022
Casinomeister's Verdict
Bitcasino.io at one point was misguided and was using fake Netent games in 2014. The current administration claims that this was unknown to them, and that these games have been replaced with bona fide licensed software, but nevertheless – we ask our members and visitors to do proper due diligence. A major caveat is that they are still licensed by the flaccid tin pot “licensing” entity of Curacao’s Master License 1668/JAZ – which has been notorious for letting many of their licensees rip off players with pirated software games. So if you run into any problems, you will be relying on the goodwill of their operators and managers. At least with this casino, they have a representative in the forum who can hopefully assist players or at least answer questions.
Accepts most cyber currency
First Impression
Bitcasino.io is strongly focused on Bitcoin players and also, according to the languages offered, there’s a strong focus on Asian players. They’ve been around since 2014, it’s already a relatively well-known brand.
Bitcasino offers a wide selection of languages, currencies, software and promotions, alongside a pretty attractive Loyalty club. Cryptocurrencies offered are Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), TRON (TRX) and Ripple (XRP).
Reading around, it seems like their players are pretty much satisfied with the BTC withdrawal speeds. For any concerns, casino support is at your disposal 24/7.
Their website includes over 2000 slots, table games and live dealer experiences from best-known providers, including NetEnt, Quickfire, OneTouch, Evolution Gaming, Yggdrasil, Asia Gaming, Quickspin, Microgaming, and Play’N Go.
A major caveat is that they are still licensed by the flaccid tin pot “licensing” entity of Curacao’s Master License 1668/JAZ – which has been notorious for letting many of their licensees rip off players with pirated software games. At least with this casino, they have a representative in the forum who can hopefully assist players or at least answer questions.
Let’s kick off this bitcasino.io casino review with a look at the main welcome bonuses and promotions available at this online casino.
Pros
No cash-out limits
Takes crypto currencies
Weekend withdrawals
Huge selection of games
Cons
Worst licensing jurisdiction ever.
Does not lock withdrawals
At one point had fake games
Top 5 casinos
BONUSES AND PROMOTIONS
To complement this Bitcasino.io review, we wanted to look at the bonuses and promotions – and we cover these below.
Welcome Offer
While writing this review, Bitcasino.io showed us that their main welcome bonus is far more generous than most – and, on your first deposit, you can claim a 100% matched deposit bonus up to 1 BTC, with wagering requirements of just 35X.
This welcome bonus is available to most new players, although minimum deposit rules apply, and the bonus funds can’t be used on jackpot slots. Read the full terms and conditions to find out more.
No-Deposit & Free Spins Offers
Bitcasino.io doesn’t currently offer any no-deposit bonuses or no-deposit free spins offers. We’ll update this review if this changes.
VIP and Loyalty Programs
Bitcasino.io operates a pretty good VIP program, and it’s completely automatic. Each time you place a real-money wager at the casino you’ll see your progress tracked on an accumulative meter – and when you reach new milestones you’ll be able to win free spins, reload bonuses and more.
Sign up screenshots
BANKING AND PAYMENT METHODS
The online casino currently accepts the following cryptocurrencies; BTC, ETH, LTC, TRX, USDT, XRP, ADA. Deposits are super easy to make, and they’re credited to your account instantly. The site has also recently added other payment methods including Ecopayz, so you can even play using fiat at the casino.
The minimum deposit for most payment methods varies; view the minimum deposit restrictions from the ‘FAQ’ section.
Withdrawal Speed
Withdrawals at Bitcasino.io are almost always instant – and this is one of the major benefits of playing at the casino. From our experience, it’s very rare that deposits aren’t instant – and the only real exception to this is if the casino needs to verify your ID.
Responsible gaming
As part of writing this Bitcasino.io review, we wanted to see what kind of responsible gambling measures were in place at the Bitcoin Casino, as many crypto online casinos are notoriously bad when it comes to responsible gambling.
Here’s what they have to offer in terms of responsible gambling; you’ll notice there’s no deposit/loss limits available, unfortunately, as is common at many crypto online casinos.
“If you have any concerns about your gambling habits and feel that you can’t follow these recommendations, we urge you to seek advice from accredited organisations that can offer support and advice, such as:
- GamCare
- Keep It Fun
- Gambling Therapy
In addition, you can contact our friendly Bitcasino.io support agents at [email protected] if you would like to discuss our self-exclusion process. Sometimes a short break away can be really useful in assisting you with gathering your thoughts and stopping you from making any rash wagering decision that you wouldn’t usually make.
On request, we will place your account on the minimum of a 24-hour cooling off period. This will be followed by one of our support agents informing you of the voluntary 1-week, 1-month, 6-months or permanent self-exclusions available.”
Customer support
Whether you want information on software providers, wanted to know whether you can play from the United Kingdom (you can’t), have questions about using the casino site, want to know about real money deposit bonuses, have questions about deposits and withdrawals – or have any issue while playing at Bitcasino.io Casino – the customer support team is available to help you out 24 hours a day, 7 days a week.
The customer support team can be reached directly through the live chat facility and this allows you to speak with a member of the team in a matter of seconds. Accessing the live chat facility is simple; simply click the live chat icon on the bottom right-hand-corner of the screen and you’ll be prompted to enter your email and name, and you’ll then be connected with a trained operator.
If you prefer not to use live chat – or, for any reason can’t – you’ll also be able to contact Bitcasino.io through email. The main email address is [email protected].
KYC
“According to our Terms and Conditions, Bitcasino reserves the right to carry out additional KYC verification procedures for any withdrawals exceeding the equivalent of 1 BTC (1,000 mBTC) or €2000.”
This is what Bitcasino.io says about their KYC procedure, and from our personal experience playing at the site, Bitcasino.io Casino does carry our KYC checks, but usually only when a VPN is used, or when there are issues that have flagged up on the casino’s side.
While they’re not the fastest online casino at processing documents, the security team does aim to process documents within 48 hours – though some players have ended up waiting a few days.
Website Experience and Features
Desktop and Mobile Gaming
By entering their name, email address, date of birth, and address, new players can register an account at Bitcasino.io and be ready to play in no time! You’ll be able to make your first deposit after you’ve verified your email address.
We found the site to be very convenient to use and access when writing this piece, and it’s obvious that Bitcasino.io has invested a lot of effort into making their website as user-friendly as possible.
Although Bitcasino.io does not have a standalone smartphone app, it does have a smartphone casino that can be accessed via your mobile device’s browser.
When writing this review, we found the software’s mobile-optimized interface to be simple to use and receptive, and we were particularly pleased by the casino’s huge selection of mobile games.
Brand games
Providers
You’ll find a large number of software providers at Bitcasino.io, with casino games on offer from game developers like 1×2 Gaming, Asia Gaming, Betsoft, Blueprint Gaming, Booming Games, Evolution Gaming, Ezugi, GameArt, Microgaming, NetEnt, Play’n GO, Pragmatic Play, Red Tiger Gaming, Thunderkick, Tom Horn, Wazdan, Yggdrasil among others.
While writing this Bitcasino.io review, we found that all of the casino games on offer can be played in demo mode, and they all render in instant play, too.
Slots
Bitcasino.io offers a huge selection of slot games – many of which can be played with the main deposit bonus – and while writing this Bitcasino.io casino review, we were able to play all the slots at the site without downloading any software; the online gambling platform is designed around instant play. Let’s take a look at a couple of the most popular video slots available.
NetEnt launched one of the most anticipated video slot sequels in history, Dead or Alive II, last year, following the phenomenal success of the original Dead or Alive. Dead or Alive II is also the most volatile slot ever created by the game maker, with wins exceeding 100,000 times your bet possible. Dead or Alive II is set in the Wild West, much like the original, except instead of just one Free Spins bonus round, there are three to choose from, including NetEnt’s “MAX” bonus. Wilds lock in place as in the original, but they can also be accompanied by multipliers of up to 3X, allowing for some crazy win possibilities!
Thunderstruck II is one of the casino’s most famous video slots, so we were pleased to see it recommended right on the home page. You can win upwards of 12,000 times your stake in this title, and there are a whopping five bonuses and features to watch out for, promising plenty of action while you play it for yourself!
Live Dealer Games
Evolution Gaming is the main game developer that Bitcasino.io has chosen to power their live dealer casino, and that comes as no surprise to us. Evolution Gaming are, by far, the biggest and the most well-respected developer of live casino software on the planet, and their hit titles like Lightning Roulette, Monopoly Live and Crazy Time have taken the online gambling world by storm.
It’s incredibly easy to enter the live area, and you will see it linked directly from the main navigation menu at the top of the casino’s webpage. Once inside, you can browse through all of the different games available, see the betting limits and find a table or a room that fits your budget.
We should point out that if you choose to claim a welcome bonus, there’s a very good chance that you will not be able to use your bonus funds on Evolution Gaming’s live dealer games, so always make sure that you check the terms and conditions of the bonus before making a bet to ensure you don’t break the rules.
Table Games and Video Poker
If video slots and live dealer games aren’t your thing, Bitcasino.io also offers a wide variety of other games, including casino table games like European Roulette, American Roulette, VIP Blackjack, Multi-Hand Blackjack, Baccarat, real money Red Dog, Video Poker and more.
Progressive jackpots
While writing this Bitcasino.io review, we found that, in addition to a great range of table games and casino games, Bitcasino.io also offers a wide variety of progressive jackpot games. This includes major releases, like Mega Moolah, from Microgaming, along with less-well-known titles like Betsoft’s Greedy Goblins.
About the Team and History
Bitcasino.io is owned and operated by Moon Technologies B.V. It is licensed and regulated by the Government of Curaçao under the gaming license 1668/JAZ. The site was first launched back in 2014, and this makes them one of the oldest crypto-focused casinos.
In fact, Bitcasino.io holds the record for being the first online casino to accept Bitcoin as a payment method, and their partner casino is called sportsbet.io.
In recent years, Bitcasino.io Casino has added a sportsbook integration, updated their VIP program and completely revamped their website – and it’s widely regarded as being one of the top Bitcoin Casino sites in the world.
Complaints and Track Record
As with all Bitcoin Casinos, Bitcasino.io has a fair number of complaints online – though it should be pointed out that a wide variety of these complaints appear to be from players who fraudulently tried claiming a welcome bonus they weren’t entitled to.
Here at Casinomeister, Bitcasino.io has an active rep in the forum – and they’ve even been running a series, aiming to help inexperienced players get to grips with using Bitcoin and other cryptocurrencies.
While Bitcasino.io Casino may have had issues in the past, aside from its poor licensing we feel it’s a pretty safe bet for players today – and they appear to take regulations seriously and look after their players.
We found a number of reviews online – and here, take a read of a few of them:
“I won 2,000 TRX on a Bitcasino Birthday Giveaway Contest. Also, I have played here for years and every withdrawal I ever submitted for was sent immediately. They have deep pockets and therefore there is never concern that my winnings will not be paid. Check them out!”
“In one of the biggest updates since their inception in 2014, BitCasino has added several new live casino tables, a number of Yggdrasil slots and exclusive Salon Privee tables for high rollers to enjoy private and highly personalized games.
In addition to Yggdrasil slots, BitCasino has also added new live casino game tables powered by Evolution Gaming for regular players. New Baccarat and Blackjack tables will offer even more action to all players at the casino, increasing the number of options that live casino players will have access to.
What I do like is they have a deposit bonus for your 1st and 2nd times, and a 25% reload bonus there after. “
“I have made a few bucks with the affiliate program (pays upwards of 50%) it’s just difficult to find people to play here since there is SOOOO MUCH competition. I would recommend this casino to anyone who wants to enjoy a wide array of games but always remember that the house wins most of the time. Plus, since it’s online you can only talk to someone behind a computer screen if there is a problem. Knock on wood that I never had any problems here, just losing my money!”
Casino Facts
| Founded | 2014 |
| Accredited at Casinomeister | No |
| Jurisdictions | Curaçao Master License 1668/JAZ : eGaming |
| Casino representative | Bitcasino.io Casino Representative |
| Affiliate program | Bitcasino Affiliates |
| Is this casino certified at Casinomeister | No |
| Payout time | 0-5 hrs |
| Reverse time | No Reverse Time |
| Payout limits | No limits |
| Weekend payouts | Yes |
| Locks withdrawals | No |
Jelena Isakov is the accounts manager at Casinomeister, and our main representative at iGaming conferences and other professional gatherings. She enjoys being the “good cop” at Casinomeister.
She has a law degree, but lost interest in this when she fell in love with iGaming. This love affair has lasted now for about eight years.
Jelena may just live in Belgrade, Serbia, but she strives to discover as many new places as possible around the world. She is passionate about music and dance. Her favorite bands are Suede, Duran Duran, Tame Impala, The Cure, Vaya con Dios, Royksopp, loads more…
She also enjoys movies – her favorite is “GIA”, but she also recommends – “The others”, “In Bruges”, “Only lovers left alive”, “Prisoners”, “Gone Girl”, “Vicky, Christina, Barcelona”. Favorite directors: Woody Allen, David Fincher and Jim Jarmusch.
