Roxy Palace Casino Review

"Solid as a rock - complaints are rare."

Pros:
Part of solid Kindred Group
Good licensing
Great selection of games
VIP Program and Royal Rewards
Cons:
Microgaming slots only

Overview

First Impression

Roxy Palace has been listed at Casinomeister since they launched back in 2002. They were a Microgaming download casino back then, and were under different ownership. They did quite well at Casinomeister – there were seldom any complaints lodged at them. They were well managed.

In July 2015, they were acquired by the 32Red Plc group – which are now part of the Kindred group of casinos.

They are licensed by the UKGC support no less than seven languages. Their payouts are a bit slow, but we are hoping to have some updated information on this in the near future. They don’t process payments on weekends, but they have no monthly withdrawal limits.

ATTN Affiliate Webmasters: the Kindred Group applies quotas to your affiliate account. If you sign up to their affiliate program, please make sure you fully understand what you are agreeing to when checking the box “I agree.” Read their terms and conditions fully.

Deposit & Withdrawal

Accepted currencies:
GBP
Deposit Methods:
Bank Transfer, EcoPayz, Entropay, Maestro, MasterCard, Neteller, Paypal, Paysafe Card, Skrill, Visa
Withdrawal Methods:
MasterCard, Neteller, Skrill, Visa, Wire Transfer
Cashout time
48 hrs
Reverse time
24 hrs
Weekend Cashouts
No
Payout limits
The maximum payout for any one 24-hour period for any one customer is £120,000 in the casino and £100,000 on the casino network. The daily maximum payout in the casino excludes winnings on Roxy Palace's progressive casino games, payouts of which are governed by the Jackpot amount
Locks Withdrawals
No

Games & Software

Roxy Palace is a Microgaming casino that is primarily focused on slots, roulette and live games – they also include some Big Time Gaming slots as well. The Theoretical RTP is published on their casino website – so if this important to you, you can search for their games to check out what the current RTP is.

Payout Speed

The Meister Minions are our members who collect information about the casinos listed here at Casinomeister. For more information about our “minions”, please check this page out: How to become a Meister Minion.

Mobile Experience

Responsive

Loads of Microgaming slots, live games, and roulette are available for you iPhone, iPad, Android or Windows handheld devices.

  • iPhone
  • IPad
  • Android
  • Windows Phone

General Information

Website
roxypalace.com
Casino Reps
Unibet Rep
Live Games
Yes
Loyalty program
Yes
Founded
2002
Licensing Jurisdiction
Gibraltar , UKGC
Certified
No
No Deposit Bonus
No
Jackpots
Yes
Accredited
January 2003
Publicly traded
No
Affiliate program
Kindred Group
Mobile
Yes
Other products
Video Slots , Blackjack , Roulette , Sic Bo , Video Poker , Slots
Supported languages:
Authorized Countries
Country restrictions:
Afghanistan, Albania, Algeria, American Samoa, Angola, Armenia, Australia, Azerbaijan, Belarus, Belgium, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Côte d’Ivoire, Cameroon, Cape Verde, Central African Republic, Chad, China, Christmas Island, Cocos [Keeling] Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Croatia, Djibouti, Dominica, Dominican Republic, Egypt, Equatorial Guinea, Eritrea, Ethiopia, France, Gabon, Georgia, Ghana, Guinea, Guinea-Bissau, Indonesia, Iran, Iraq, Israel, Italy, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mayotte, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nicaragua, Niger, North Korea, Oman, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, Spain, Sudan, Swaziland, Sweden, Syria, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, United States, Uzbekistan, Western Sahara, Yemen, Zambia, Zimbabwe
See All Countries
Phone contact

Netherlands (Free Phone) 0800 022 4147
United Kingdom (Free Phone) +44 800 7314292 
Israel (Free Phone) 1 800 945 1603
Hong Kong (Free Phone) 800 90 1710 
Australia (Free Phone) 1 800 150 804 
Italy (Free Phone) 800 871 918
Canada (Free Phone) 1 866 509 1827 
Japan (Free Phone) 0044 22 27 2102 
France (Free Phone) 0 800 90 1998
Korea (Free Phone) 00798 271 001
Germany (Free Phone) 0800 181 5879 
Portugal (Free Phone) 800 827 003

Contact info
support@roxypalace.com

User Comments and Experiences

The following reviews are from our Meister Minions – many of whom are extremely experienced players. Some of our members have been playing for up to two decades online. These folks are dedicated to the Casinomeister mission – there is no BS here.

Mar 4, 2019, by bruinsdude

Sister to 32 red…. not all the same promos but I have been with them for over 10 years…. before 32 red got involved, and have always liked them. Gave them an 8 for withdrawal times

I was an original at Roxy over 10 years ago. Platinum for life there….and things had gone down hill a bit near the end of the original ownership, but I can confirm that once 32 red took over things picked up significantly.

Great CS, and cashouts you would expect from a MG standalone, though I saw they added BTG…but not for us Canadians. 🙁

Pros

Part of solid Kindred Group

Good licensing

Great selection of games

VIP Program and Royal Rewards

Cons

Payouts may be a little slow

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points
Responsiveness to complaints

Casinomeister's Verdict

Roxy Palace has a long history at Casinomeister. Their payouts may be a little slow relatively speaking, but they have virtually zero complaints.

Rating
7.1/10

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