Zodiacu Casino Review

BONUSES AND PROMOTIONS

Zodiacu Casino ran a variety of bonuses and promotions. However, despite what other casino review websites said, they were not part of the Casino Rewards Group. They didn’t have any connection to the Casino Rewards Group – so if you see this written elsewhere, it’s incorrect.

Below, we’ll show you some of the bonuses and promotions available at Zodiacu Casino at the time of the site’s closure.

Welcome Offer

Zodiacu Casino offered a fairly standard welcome bonus – although it was worth more than what you’ll often see offered at online casinos today. The last time we saw the welcome bonus’ details, it was a 100% matched deposit bonus of up to $1,200. One of the reasons why many players registered a casino account and claimed the welcome bonus was that the wagering requirements were just 30X.

In addition to this first deposit bonus, players could also claim a 50% matched deposit bonus of up to $250 on their second deposit and a 25% matched deposit bonus of up to $350 on their subsequent three deposits. If you like when a casino rewards players, Zodiacu Casino would have been a good pick, as their promotions were generous and frequent.

No-Deposit & Free Spins Offers

There wasn’t a no-deposit bonus at Zodiacu Casino. While some sites claim there was, this is likely a mixup; most of these sites wrote a “Zodiac Casino Review” – they made a mistake and didn’t differentiate their “Zodiac Casino Review” from their “Zodiacu Casino” page. While it’s true that Zodiac Casino offers no-deposit bonuses to some players, Zodiac Casino and Zodiacu Casino were entirely separate entities. 

VIP and Loyalty Programs

As noted earlier, Zodiacu Casino was not part of the Casino Rewards Group – despite what many people thought. It’s also not connected to Zodiac Casino Canada – so don’t confuse the two! However, Zodiacu Casino did run a VIP program – and this was a pretty straightforward comp points-based loyalty program. 

Any time you played their video slot games, jackpots, or other online casino games, you would earn points. Once you had accumulated enough of these points, you could redeem them for cash bonuses. This is a common promotion in the online gambling world – and it’s something that Zodiac Casino offers, so that could be where some confusion stems. 

The online casino experience at Zodiacu Casino was much like that of other online casinos; loyal players could claim regular match bonuses, and casino bonuses were weekly. If popular casino games launched, the site would also run special free spins promotions – and sometimes even match bonuses.

BANKING AND PAYMENT METHODS

EveryMatrix-powered casinos aren’t known for offering the largest selection of payment methods in the world – but they cover the basics, and the minimum deposit tends to be relatively low. At Zodiacu Casino, the minimum deposit was $10 for most payment methods.

The site allowed you to make deposits and withdrawals using all major debit and credit cards and EWallets such as Neteller, Skrill, and Zimpler. For those wanting to make deposits and withdrawals using a direct bank transfer, the site also offered Trustly. However, bonus cash wasn’t available to players using all deposit methods – which was problematic from time to time.

All deposits were processed securely – using 128-Bit SSL Encryption – and the funds were credited to your account immediately. The site didn’t charge any fees, although deposits made using a credit card may have incurred charges sometimes.

Withdrawal Speed

Zodiacu Casino stated that most withdrawal requests were processed within 23 hours – a strange number, if you ask us! However, from what we can tell, it was rare for their finance team to take more than two hours to approve a withdrawal. This meant the site was a viable option for players wanting fast cashouts – a hallmark of today’s best online casino sites.

Responsible gaming

While we can’t access the specific responsible gambling page at Zodiacu Casino anymore, we do know that they offer a wide variety of tools to help protect players. Like most other casinos, you could set up deposit, loss, and wager limits. Time-out and self-exclusion facilities were also available for those who needed a break from gambling. 

It’s unclear whether players needed to directly contact the customer support team to implement these responsible gambling tools. From what we know – we think it’s very unlikely that this was the case. Not only is it very rare to see MGA-licensed casinos requiring players to manually reach out to the customer support team to set up responsible gambling limits – it’s just not the style of EveryMatrix. 

The EveryMatrix white-label platform has responsible gambling tools built in – we’d say, with near 100% certainty, that all responsible gambling measures were self-managed. This is always something we like to see. For example, many Curacao-licensed casinos require you to email the casino if you want to take a time-out or enter into a self-exclusion agreement. This adds a barrier for players – and it could result in someone continuing to gamble when they want to stop. 

Like every licensed casino, if you wanted to decrease your limits, any changes would be actioned instantly. However, if you wanted to increase your limits, you’d need to wait a minimum of 24 hours. If you had previously entered into a self-exclusion agreement, you would also need to take “positive action” to confirm you wanted to reopen your account. This additional layer of protection is designed to let players think about the decision over 24 hours rather than needing to decide on the spot.

About the Team and History

Zodiacu Casino was launched in 2017; unfortunately, this meant it didn’t last long. It’s not entirely clear why they shut their doors – but it’s possible that the whole “horoscope” theme didn’t catch on. The site ran on the EveryMatrix gambling platform – which powers everything from the casino games and customer support options to bank transfer payouts and match bonus offers – and the Malta Gaming Authority licensed them. They did not hold a UK license, so UK players could not join.

In addition to players from the UK, the casino didn’t accept players from the Netherlands Antilles, Australia, Czech Republic, Denmark, Spain, France, United Kingdom, French Guiana, Hungary, Israel, Isle Of Man, Iran, Islamic Republic Of, Jersey, New Caledonia, Netherlands, French Polynesia, Portugal, Reunion, Romania, French Southern Territories, Turkey, Ukraine, United States Minor Outlying Islands, and the United States. This list of countries was found on Wizard of Odds.

Complaints and Track Record

Zodiacu Casino didn’t generate much forum activity. There was just one thread, which can be found here. In this thread, a Ukraine-based rep called Alex introduced himself – and seemed very pleasant. However, one user, Sapit222, posted the following:

“I’m not a member of your casino yet, but I checked the bonus rules quickly.

The following games are excluded from bonus wagering: All Jackpot games, Scrooge, Devil’s Delight, Tower Quest, Pearls of India, Tomb Raider 2, Robin Hood, Vampire: The Masquerade – Las Vegas, Beautiful Bones, Baker’s Treat, Super Nudge 6000, Jackpot 6000, Castle Builder, Castle Builder II, The Wish Master, Blood Suckers, Lights, 300 Shields, Forsaken Kingdom, Untamed Wolf Pack, Untamed Bengal Tiger, Untamed Giant Panda, Stardust, Cool Buck, Sweet Alchemy, Peek-a-Boo, Sea Hunter, Eye of the Kraken or other similar games.

He was curious about what “similar games” meant – and that’s a very valid question. Alex did come back by saying:

“It is also notable that no limits applied to wins occur as an outcome of accumulated bonus money but were gained from real money bets. As the welcome bonus in Zodiacu is no-sticky, this scenario becomes possible if you accumulate inner bonus money from bonus wagering, finish your bonus, and then proceed to play with money from a new deposit. I guess not many would share this hint, wouldn’t they?”

While it’s good he attempted to clear things up, it still left confusion in people’s heads. Eager-eyed Sapit222 also noted:

“Once the wagering requirements are met, the maximum amount you can convert from bonus money to a real balance is EUR 3,000 (or 30,000 SEK/NOK). The remaining bonus balance will be automatically deducted from your account after completing the wagering requirements.”

So, while the welcome bonus itself looked generous – it was capped. We never like to see this, and we know that players don’t, either. While it may be OK for players who deposited $20, or maybe $50 – high-rollers will immediately be turned away by this.

However, to be fair, Zodiacu Casino generated zero PAB complaints with us here at Casinomeister. We never heard terrible things about players – and it’s possible that they would have undergone their Baptism by Fire had they stuck around.