Videoslots Casino Review

"A casino that is brilliantly user friendly and player focused."

  • Length: 1:01
Pros:
Great customer service
Max bet protection
Outstanding assortment of slots and software!
Weekend Cash-outs
Great player relations
Deposit limits/wager limits/and loss limits can be set - per day / per week / per month
Amazing forum representatives
Cons:
Really not much

The Awesome Transcript

Here is just a short appreciative video to one of the most awesome casinos out there: video slots.

At the end of August 2016, they launched the first Battle of Slots tournament for our members. This is a unique game that they have developed in house. It’s much like a poker tourney where you bump each other out – the highest score wins.
And the winners received some cash and an awesome Casinomeister shield – hand crafted and hand painted.

So to celebrate this, we took a quick road trip in the Scottish highlands – Max and I , and a few peeps from the casino. It was at a quaint restaurant in gamble town, I mean Campbelltown on the Kintyre peninsula that we joined up played this tournament.
I really thought I was going to kick ass – but I came out at #17 out of a hundred or so players. So I did kick a lot of asses – but perhaps not yours. Maybe next time.
We traveled for a couple of days, took the Harry Potter train from Fort William to Mallaig, and then drove down to visit a couple of distilleries in Campbelltown. The Springbank distillery for one to be precise, and to celebrate my return I’m going to partake in some delicious 10 scotch.

There’s Over 2400 games from 75 game providers

So thanks video slots – let’s get some more battles going.

Overview

First Impression

Videoslots is a relatively newcomer on the online casino scene. But even so, they seem to be doing most everything right. Their customer service is helpful and articulate – and their casino rep in our forum is on top of everything. Their payouts are relatively fast, and they are flexible if you want your payout limits raised. The bottom line is that they are making a huge effort on pleasing the player – and that’s something that players should value.

Take a look at the Games and Software Section below, to find out more info about this awesome casino.

They are very well connected and understand what players want. Their company is small yet concise – they are not some out of touch corporate behemoth which is solely concerned with the number of depositing players that they can obtain.

Videoslots is more concerned with what they can offer the player. One major item that sets them apart from their competitors it the listing of the payouts for all of their games – these can be found at the Payouts tab on their main site. These are up-to-date and can be sorted by game, actual or theoretical RTP, its popularity, and high or low RTP (I guess so you know which game to avoid). It’s a brilliant concept that I wish more casinos would implement. It’s truly a user friendly experience.

Added note on player eligibility:

If you do not reside in the UK, and if the game being played is not one powered by Nektan (Gibraltar) Ltd, Realistic, Microgaming Quickfire, Net Entertainment (NETENT), NYX Interactive, Play’n Go Malta Ltd, Thunderkick Malta Ltd, StakeLogic Malta Ltd or Bally Gaming Inc (Williams Interactive) your gameplay with the Site is transferred to Panda Media NV, a company constituted under the laws of Curacao and has its registered office at Van Engelenweg 23, Curacao, and company registration number 95461.

Please take a look the Official T&C page from Videoslots Casino

Deposit & Withdrawal

Accepted currencies:
CAD, EUR, GBP, NOK, SEK, USD
Deposit Methods:
EcoPayz, EnterCash, Entropay, Euteller, Flexepin, instaDebit, Instant Banking by Citadel, Interac, Klarna, MasterCard, Neosurf, Neteller, Paysafe, paysafecard, Siru Mobile, Skrill, SMS Voucher, Trustly, Ukash, Visa, Zimpler
Withdrawal Methods:
Bank transfer, EcoPayz, Entropay, Euteller, Flexepin, instaDebit, Instant Banking, Interac e-Transfer, Klarna, MasterCard, neosurf, Neteller, Paysafe Card, Siru Mobile, Skrill, Trustly, Visa, Zimpler
Cashout time
0-5 hrs
Reverse time
0-5 hrs
Weekend Cashouts
Yes
Payout limits
N/A
Locks Withdrawals
Yes

Games & Software

Videoslots Games:

A massive amount of games can be found here. Like the casino name suggests, they are primarily focused on video slots. The hosted game providers include Betsoft, Microgaming, Play’N Go, NYX, Multislot, Yggdrasil, NetEnt, IGT, Push Gaming, Cryptologic, NextGen, Quickspin, Rabcat, Genesis, Leander, Thunderkick, ELK, Scientific Games, 1×2 Gaming, Endorphina, GamesOs, Big Time Gaming, Playson, Aristocat, Playtech, iSoftbet, Shuffle Master, Ainsowrth, Rival, Wagermill, Lightning Bix, 2By2, Barcrest, Bally, Williams Interactive, Casino Technology, Relax Gaming, Skillzz gaming, GameArt.

So they have pretty much whatever you are looking for when it comes to games. If you are into Video Poker, you may be disappointed. There are only a handful of VP games. I would recommend a downloadable Microgaming casino like 32Red if VP is your thing.

They host live games, and of course mobile is a option.

Videoslots Ratings:

Videoslots is one of our highest rated casinos. This is achieved by the speed of their payouts, weekend payouts, manual flushing, virtually no withdrawal limits, and their special promotions – which are in fact ingenious. If you have not checked out their slots tourneys, you are definitely missing out. These tournaments are 100% unique – no one else is doing this. You can form teams and play against your buddies in real time. They are designed pretty much like your poker tournaments. The founders of Videoslots were expert poker players, so they know what they are doing here. More information on their Battle of the Slots Tournaments here.

They have also been consecutive winners of Casinomeister’s Best Casino of the Year – 2015, 2016, and 2017. Best Gaming Experience 2016, and 2017. And Best Casino Manager 2016 and 2017. And Best Casino Forum Representative. Way to go!

Payout Speed

The payouts that we list here are from our Meister Minions who dedicate themselves to the Casinomeister “cause” – providing you pertinent information that you can use to make qualified and smart decisions. If you’d like more information about the Meister Minions, please check out thi info page here: How to become a Meister Minion.

Mobile Experience

Responsive

A massive amount of games for your phone. If you are checking out casinos with your mobile , tablet or handheld device, you really need to check them out. Videoslots supports iPhones, iPads, Android devices, and Windows. Hundred of games at your fingertips.

  • iPhone
  • IPad
  • Android
  • Windows Phone

General Information

Software
Betsoft Gaming , Microgaming , Play’n go , Nyx Interactive , Yggdrasil Gaming , MultiSlot , NetEnt , IGT , Cryptologic , Quickspin , NextGen Gaming , Leander Games , Elk Studios , Thunderkick , 1×2 Gaming , Endorphina , GamesOS , Big Time Gaming (BTG) , Aristocrat , Playtech , iSoftBet , 2By2 Gaming , Barcrest , Relax Gaming , GameArt , Lightning Box Games , Rabcat , Skillzz Gaming , Shuffle Master , Ainsworth , Rival , Wagermill , Casino Technology , Bally Technologies , SG Gaming , Amatic Industries , RedRake , Foxium , Wazdan , Habanero , MetaGU (Meta Games Universal) , Fantasma , Konami Gaming , Chance Interactive , Realistic Games , Nektan , StakeLogic , Just For The Win , NYX , WMS , Gamomat , Games Lab , No Limit City , Magnet Gaming , Reel Time Gaming , Cayetano Gaming , Scientific Games , Greentube , Gamevy , Blueprint Gaming , Sigma Games , Side City Studios , Iron Dog Studio , Merkur Gaming , Pragmatic Play , Core Gaming , Push Gaming , Genii , Felt Gaming , Genesis , OpenBet , Booming Games , Playson , Red Tiger Gaming
See All Softwares
Casino Reps
Team Video Slots
Live Games
Yes
Loyalty program
Yes
Founded
March 2011
Certified
No
No Deposit Bonus
No
Jackpots
Mega jackpot is offering a top prize of at least €1,000,000. The next level down is the Major Jackpot which starts at €10,000 followed by the Minor Jackpot level paying out €100.
Accredited
April 2014
Publicly traded
No
Affiliate program
partner.videoslots
Mobile
Yes
Other products
Blackjack , Slots , Video Poker , Video Slots , Scratch Cards , Other , Roulette
Country restrictions:
Afghanistan, Algeria, American Samoa, Angola, Argentina, Australia, Bahamas, Bahrain, Bangladesh, Belgium, Bosnia-Herzegovina, Bulgaria, Burma, Cote d'lvorie, Cuba, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Egypt, Eritrea, Estonia, Fiji, France, Greece, Guam, Guyana, Haiti, Holy See (Vatican City State), Hong Kong, India, Iran, Iraq, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao PDR, Lebanon, Liberia, Libya, Lithuania, Marianas Islands, Mozambique, Myanmar, Nigeria, North Korea, Pakistan, Palestinian Territory, Panama, Papua New Guinea, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Senegal, Singapore, Slovakia, Somalia, Spain, Sri Lanka, Sudan, Syrian Arabic Republic, Tanzania, Turkey, U.S. Minor Outlying Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United States of America, Vanuatu, Venezuela, Vietnam, Yemen, Zimbabwe
See All Countries
Phone contact

Live Chat, Email and Calls.
Hours Available: 24/7

Contact info
support@videoslots.com

User Comments and Experiences

The following reviews are from our Meister Minions – many of whom are extremely experienced players. Some of our members have been playing for up to two decades online. These folks are dedicated to the Casinomeister mission – there is no BS here.

7th January 2018, by philadelphia

I am gambling online now about 5 years ,and as many of you, I tried to find the best casino to play.
My favourite is videoslots because of some reasons:

  • all free game winnings are wagering free
  • every week cashback and winnings from casino race
  • many slots available
  • play’n go slots with the “good” rtp

Another reason why I am so overjoyed: I made three withdrawals in the last 4 weeks (about 600 Euros) without depositing, just playing with cashback money (usually I am a lowroller). I never experienced such a fair casino. Of course there are some other casinos I play, but this one is after all years my favourite. Thumbs up !

14th September 2017, by Harry_BKK:

It has been a truly remarkable day at Videoslots. All started with a $150 deposit and meanwhile I have withdrawn $5K and in the pic below is my current balance. It has been a gambling roller coaster as good as it can get.
For the very first time, I have earned more Cashback than my initial deposit today. Currently at $230 and spot 37 in the race. 
I played 3 slots – Bonanza, DOA and TS2

 – each would give right from the start great wins then eat for quite some time, only to come back even better.
– Bonanza – $150 –> $1500 with base game pays only –> down to $430 –> Free Spins @ $5, up to $3300 –> down to $730 –> 2x Free Spins @ $10 in consecutive spins, balance up to $4K
– Withdrawn $3200 and left $600 to play some more after my dinner
– DOA – from $600 to $2,300 with $1,80 and $2.70 –> down to $800 –> 2x Free Spins at $9 in quick succession –> up to $2.7K
– Withdrawn $950
-TS2

 – starting balance $1600 –> FS after 40 spins @ $3.00 paying 192x bet, up to $2,100 –> Down to $700 –> 2x Free Spins @ $12 and $9 –> up to $3K
– Withdrawn $930
– Balance now as below.

All withdrawals, of course, paid in minutes… full Videoslot Experience

Mar 4, 2019, by DreamRJ
I have to rate VS with a 10/10 yes they are not perfect

But in terms of the new cutbacks they have done, and also with the new lower RTP for some countries for some slot providers, I still rate them a 10, as it is my number 1 casino and the best establishment to gamble at.

Mar 4, 2019, by amourgirl

I’m sorry but I had huge issues with the Source of Wealth (SOW) with them. Different people replying to the same email with different information requesting different things. They made it so so difficult to establish exactly what was required of me, there was just no continuity. I had been very loyal since they started but they really showed me no consideration whatsoever. It feel they were very overzealous as I have not had any issues like this at any other casino.

Despite how much I played there despite my loyalty I just walked away.

Mar 4, 2019, by bruinsdude
Gave them a 9…. had a few issues that can be easily overlooked with all the good stuff they do. This is one casino that definitely makes the effort to be player-centric and relevant at all times.

Mar 5, 2019, by colinsunderland
5 from me.

  • Massive selection of games
  • Fast payouts
  • Races are industry leading, something that has been sort of copied across many other casinos.

However

  • Lowering the RTP and trying to hide it
  • Extremely poor support if you ask for anything that they don’t have a script for and the reps are poor compared to what Dan was like.
  • Total scattergun approach to support, as mentioned above, ask the same question 3 times, you will get 3 different answers
  • The way they implemented the SOW stuff last year, totally unacceptable and despite their claims, not a single other casino has done the same since, showing it was wrong.

Quite a few other things too, which haven’t affected me but have others.

Mar 6, 2019, by lotusch
I rated a 9.
Super fast pay outs, very responsive on the CM forum, solid customer service, huge range of slots.
Would have given a 10 but as a long time player there I never ever got a birthday bonus or some special offer, if they improve this it will be a 10.

Voted for them as best casino 2018 again.

Also my overall all time RTP here is very good: 99.14% as we speak,

Mar 7, 2019, by SteveBr

Despite the recent lowering of the RTP of some providers and the removal of the weekly race, I’ve still given VS a 10 rating.

I’m not a big fan of the race replacement Clash of Spins, but the new Wheel of Jackpots they have introduced is really rather good.

In just a few days I’ve won loads of free spins and various battle tickets and only yesterday won £100 after completing the Extra Chilli trophies. Completing all trophies on the games gives you a go on the Red wheel. This won me a spin on the Bronze wheel which in turn gave me the £100. The wheels also give you a chance at winning one of 3 jackpots. I got tantalizingly close on each time I’ve had a go…

The game selection is vast and the payouts are super fast. I’ve had 5 withdrawals this week and each one has been processed in minutes.

There is also the brilliant Battle of Slots, which gives regular players a chance to win a selection of free spins every couple of hours. The twice monthly (usually) Sit N Go promotions are a great way to build up a huge collection of free spins which can in turn lead to a healthy bank balance and loads of free slotting. I’ve withdrawn over £2.5k as a direct result of these Sit N Go’s.

There’s a weekend booster cashback which is paid every Friday and the customer support is second to none, with active reps on Casinomeister and a very responsive team on the help desk.

The My RTP and account tools they have are first rate. It’s so easy to see how you are doing on the site both by game provider and overall. With a section that shows how slots are performing currently and historically, there should be enough here to satisfy most people.

One big thumbs up from me!

Mar 15, 2019, by sapit222
Ive been a member at Videoslots since 2012 and its always been a good casino.

  • Usually instant payouts (Skrill and Trustly).
  • Good chat support.
  • Lots and lots of games from many different providers.
  • Sadly they have lowered the RTP on all games from Play n Go and Red Tiger (and other providers).

They get 7/10.

Mar 18, 2019, by shadow123
Sadly a great casino that seems bent on driving players away at the moment
The Bad

Since Dan left, they seem to have been on a massive cost cutting program, some of it transparent , some not

The RTP reduction is a very bad move for serious players where the 2% will make a big difference,most players
probably wont notice it too much

The latest innovation , the rounders tournament had a bit of a rocky start,big problem was a bug allowing some players
to accumulate tickets at no cost.The entry and prize structures have been changed a few times without informing the players.

The Good

Fast reliable payouts

Good CS

Great range of games.

Wish I could rate them higher than 5/10 but all the changes are unsettling,they need to get players back onside.

Mar 18, 2019, by dionysus
An 8 here – lots of various perks, promos and freebies…
…but unfortunately all geared toward low-rollers. Customer Support always in.
Poor bonuses – you get a few 100%s but I don’t personally like the drip-fed measure (10% increments)
Great games selection.

Mar 19, 2019, by kasinoking
As a player I gave them 9/10 – for all the same reasons others have given.

(It also helps that I have been very lucky there!)

As an affiliate I would give them 1/10 for retroactively adding in a 25% “Admin Fee” after affiliates had signed-up with them, without even informing them or seeking their approval.

This is against CM’s accreditation standards, but it seems they have got away with this one… 🙁

KK

Mar 23, 2019, by Ork
Voted 10. By far the best casino I’ve played at.

Quick withdrawals and short pending.
Huge amount of games.
Wager free prizes.
The only worrying things are the changes that others have mentioned over the past few months(apart from the jackpot wheel! I like that), Now waiting to see what else changes.
Even with this I feel they are still the best.

Mar 23, 2019, by osulle
I rated 9 out of 10…
…it would have been 10 but I am not all that pleased with the direction they have been going, i.e. replacing weekly races with the clash of spins and the battles have been reduced in, those battles that give tickets to other battles but still would have preferred if it had stayed the same. Not happy with lack of bonus for birthdays either. @Team.Videoslots It is my birthday today BTW. Otherwise, it’s a solid casino with good CS and great payout times along with a huge library of slots so it gets a 9 for me. (most of my deposits go to them)

Pros

Great customer service

Max bet protection

Outstanding assortment of slots!

Relatively fast payouts

Weekend Cashouts

Great player relations

Amazing forum representatives

Deposit limits/wager limits/and loss limits can be set - per day / per week / per month

Cons

Really not much

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points
Responsiveness to complaints

Casinomeister's Verdict

Winner of the coveted Best Casino of the Year 2015,2016, 2017 and 2018: Videoslots is by far one of the casinos you could possibly play at. The award is not easy to achieve – the property must be selected by our membership of several thousand members, added to a short-list of five top casinos, and then voted on by sixty of our most senior members. Our best casino of the year choice is the most selective on the Internet. For a casino to win this accolade, there is a definite reason for this. They are simply the best.

Rating
9.8/10

Forum threads

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