One of the world’s leading casinos - and one of our TOP picks
By Casinomeister, Last updated Nov 30, 2023
Videoslots Casino is among the most trusted names in the iGaming world. They’re known for offering an insanely large selection of games, they have a ton of great bonuses on offer, and they continually win awards – including here at Casinomeister: Winner of the coveted Best Casino of the Decade 2010-2019 – for their outstanding service. We strongly recommend Videoslots, and they’re one of the most trusted and reputable names in the world of online gaming.
One caveat is that their game RTPs are not set at the highest level. This may affect your gameplay time period so please keep this in mind.
This casino may or may not be licensed in Ontario. If you are a resident of Ontario, please contact casino support to clarify this.
In this Videoslots Casino Review, you could find some of the main aspects to take into account before you decide to play there. Let’s start:
Videoslots is a relative newcomer to the online casino scene. But even so, they seem to be doing most everything right. Their customer service is helpful and articulate – and their casino rep in our forum is on top of everything. Their payouts are relatively fast, and they are flexible if you want your payout limits raised. The bottom line is that they are making a huge effort on pleasing the player – and that’s something that players should value.
Take a look at the Games and Software Section below, to find out more info about this awesome casino.
They are very well connected and understand what players want. Their company started out small and are still mid-sized – they are not some out-of-touch corporate behemoth that is solely concerned with the number of depositing players that they can obtain.
Videoslots is more concerned with what they can offer the player. One major item that sets them apart from their competitors is the listing of the payouts for all of their games – these can be found at the Payouts tab on their main site. These are up-to-date and can be sorted by game, actual or theoretical RTP, its popularity, and high or low RTP (I guess so you know which game to avoid). It’s a brilliant concept that I wish more casinos would implement. It’s truly a user-friendly experience.
They quickly became a favourite with our United Kingdom, and Canadian visitors.
Keep reading out Videoslots Casino review to find out more about the site and what it has to offer.
See Related: We Researched Videoslot’s Sister Websites
Great customer service
Max bet protection
Outstanding assortment of slots!
Relatively fast payouts
Great player relations
Amazing forum representatives
Deposit limits/wager limits/and loss limits can be set - per day / per week / per month
The casino has started to offer lower RTP games to players from some countries.
Bonuses and Promotions
Videoslots Casino offers one of the best deposit bonuses (with a low minimum deposit limit) and the most generous on-going bonuses you’ll find at any online casino — it’s one of the reasons why so many players choose Videoslots over other casinos. From a matched deposit bonus to free spins, Videoslots has it all – and below, we’re going to take a look at what you, as a new player, can expect when claiming one of the site’s bonuses for yourself.
As you play more at Videoslots you’ll start to complete achievements. This can lead you to get wager-free bonus prizes, free spins, and even one of the site’s jackpots — won on The Wheel of Jackpots. Here’s how it works:
“You can win spins by completing achievements in “My Achievements”. When you complete an achievement, you win a trophy. Behind some of the trophies, you can win spins that are randomly hidden behind them.”
It’s a fantastic promotion, and one that mimics what we see at other leading online casinos like Casumo; the more you play, the more you get rewarded.
On the site, you can find a table of all the Prizes. Regardless of your XP level, you can win a spin to a higher XP wheel! This is exciting because the highest XP Wheels have the biggest prizes.
Despite the name, The Wheel of Jackpots itself is not a game, but a reward system that gives you bonuses and a possibility of winning one of the three jackpots. Only one person can win any one jackpot and jackpot winnings are wager-free!
At Videoslots, the site keeps a portion of your winnings in your personal vault. They then move 0.5 percent of your winnings to your vault for every winning wager you make while playing one of their Video Poker, Video Slots, Live Casino, and Jackpot machines.
Winnings that accumulate in your vault over the week are immediately paid out to you on Friday of the next week, just in time to help you get through the weekend. You’ll have greater leverage over your gaming budget as a result of this.
So, how does the promotion work?
Your wagers are earned on a regular basis and paid out weekly in arrears. Any earnings are paid out on Friday of the next week, so if you play in week 30, you’ll get your booster funds on Friday of week 31.
If you don’t want to wait for next Friday to cash out The Weekend Booster Vault, you can do so at any time by pressing the ‘Cashout’ button within your account, too. Here, you’ll also be able to keep track of how much you’ve earned so far — accessed through the “My Account” section, and selecting the relevant promotion.
Clash of Spins
Previously known as the Battle of Slots, The Clash of Spins is Videoslots’ new slots tournament; it works in a near identical manner to how the Battle of Slots promotion used to work.
Each day, two types of tournaments run: Spin Clash and Big Win Clash.
You don’t need to register to take part for these bonus tournaments — all players are automatically opted in. You’ll find new Clashes starting 24 hours a day, 7 days a week, and once one finishes, another begins right away, so it’s a great way to try and win a bit of extra cash while playing a game you love, anyway.
Like most online casino, Videoslots Casino offers all new players a generous welcome bonus.
The main welcome bonus at Videoslots Casino is delivered in the form of a 100% matched deposit bonus of up to $200. This is only valid on your first deposit, so if you don’t claim the welcome bonus when making your first deposit, you won’t be able to claim it at a later date.
The first deposit bonus also comes with Terms and Conditions; for example, the wagering requirements are just 35X, and the minimum deposit to claim the first deposit is just $10. You can easily keep track of the wagering requirements — and how long you’ve got left to go — within your account section at any time.
When it comes to paying out the bonus, Videoslots Casino does things a little differently than many casino sites.
As you complete the wagering requirement restrictions, the bonus will be paid out in $10 increments. These $10 increments are then available as real-money; there aren’t any more wagering requirements attached, so you can withdraw it. It’s easy-to-use, and offers new players the chance to claim one of the best bonuses we’ve seen at any of the online casinos we’ve reviewed; plus, you’ve got a full 30 days, so you don’t need to worry about meeting the wagering requirements within 24 hours, like at many other sites.
No-Deposit & Free Spins Offers
While the casino doesn’t offer a no-deposit bonus, you can claim 11 welcome spins to use on NetEnt’s Starburst slot; all you need to do is register an account and make a deposit within 24 hours. Your 11 free spins will then be automatically credited to your account – and you can use the free spins right away. Only your first deposit will allow you to claim this particular online casino free spins bonus at Videoslots Casino.
This bonus is ideal for any player thanks to its fair rules — you just have to remember to make the deposit and use the spins on time.
BANKING AND PAYMENT METHODS
Videoslots Casino offers a huge selection of deposit methods — one of the biggest selections we’ve seen. You’ll find yourself able to make deposits and withdrawals using: VISA, MasterCard, ApplePay, CashtoCode, Citadel, ecoPayz, EUteller, Instadebit, Skrill, Interact, MuchBetter, Neosurf, Neteller, Skrill, Rapid Transfer, PayPal, Trustly, SIRU Mobile, Venus Point, Zimpler and, in some cases, a direct bank transfer.
Some payment methods, like SIRU Mobile are only available to players in certain countries. Like most casinos, Videoslots has a minimum deposit limit: $10. All deposits are credited to your player account instantly. Plus, whether you deposit $10 (and you can deposit $10 on virtually all payment methods) or $1,000, Videoslots does not charge any deposit fees.
Videoslots also allows you to save certain payment methods so you don’t have to manually enter your debit and credit card details each time you make a deposit.
Videoslots Casino is famed for its fast withdrawal time frame; they process withdrawals 24 hours a day, 7 days a week, and often process withdrawal requests in under 5 minutes.
Of course, the speed of the money transfer varies per payment method and you have a large selection to choose from, with most payment methods available for both deposits and withdrawals. All players are given one free withdrawal per day, with subsequent withdrawals costing $2.50.
Average Based on 23 real users
In our Videoslots Casino overview, we looked at what the site has to offer in terms of responsible gambling resources, and you’ll find that there are many references to the tools available throughout their website, easily allowing you to see which tools are on offer for you — and how you can use them and set them all up.
Videoslots offers users the option to stay in control by setting limits on how much an individual wants to play. The site allows players to conveniently access a login-time limit, deposit limits, wagering limits and more.
You can use the “time out” option to temporarily shut down your account for 24 hours, 7 days, or 6 weeks if you’d like to take a rest. Videoslots also has a complete self-exclusion feature for those who believe their online gaming has gotten out of hand. If you feel the need, you can permanently close your account or shut it for between one and five years. This action CANNOT be undone.
We were happy to see that Videoslots allows you to set your responsible gambling limits yourself – so there’s no need to hop on the live chat function. Just go to the “My Account” section of the site.
Customer Support - More Than Just Live Chat?
You can contact the Videoslots Casino customer support team at any time — they’re online 24 hours a day, 7 days a week. The casino offers a live chat facility. In our opinion, this is the best way to get in touch, as you’re not left waiting long for your problem or question to be resolved.
Support at the casino is offered in English, German, Swedish, Finnish, Danish and Japanese. You can also contact the casino through live chat using the mobile casino.
If you prefer not to use live chat, you can also email the site directly, or request a phone call. Their customer support team is incredibly helpful, responsive and they’ll do all they can to ensure your queries are taken care of quickly.
Videoslots routinely perform KYC checks. This is a provision imposed by the casino’s online gaming regulators, with the United Kingdom Gambling Commission (UKGC) playing a central role. Whether or not you live in the United Kingdom (UK players must pass account verification before they can play), there’s a good chance you’ll be required to perform the KYC verification process — normally anytime you cross a predetermined deposit threshold or make a significant withdrawal.
While players may find it annoying, it’s something you’ll find at all licensed casinos, and it’s part of a “Play Responsibly” motto that the most reputable sites are doing their best to follow.
If Videoslots Casino asks you to complete a KYC check, you’ll need to upload documents proving your name and address.
You must provide valid photographs or copies of your documents if you are asked to undergo a KYC check. Your passport, ID card (front and back), or driver’s license (front and back) are examples of documents that can be used to prove your identity.
You’ll also be asked to provide evidence of your address/residence, which you can do by sending in a utility bill, bank account statement, or government letter (all dated during the past three months) or other official paperwork that clearly shows your full name and address.
If you use certain payment methods (debit and credit cards, for example) you may also need to provide ownership. Usually, you simply need to upload a photo of you holding said card, blacking out the first 12 digits of the long card number for security.
Website Experience and Features
Desktop and Mobile Gaming
Playing at Videoslots Casino on your computer is simple and enjoyable. The online casino is simple to use, and everything from signing in to your account, making withdrawals and deposits to discovering slot machines is made simple by their user-friendly design.
The site also has a fully functional mobile casino and Videoslots offers a large number of games for your phone. Whether you are checking out casinos with your mobile, tablet or handheld device, Videoslots supports iPhones, iPads, Android devices, and Windows. Hundreds of games are at your fingertips without needing to download or install any apps or third-party game clients.
Players will find virtually all of the slots at the desktop casino available to play in the mobile casino. We also found the mobile casino to be very fast – so you won’t have any problems getting started.
A massive number of games can be found here at Videoslots. As the casino name suggests, they are primarily focused on video slots. The hosted game providers include Betsoft, Microgaming, Play’N Go, NYX, Multislot, Yggdrasil, NetEnt, IGT, Push Gaming, Cryptologic, NextGen, Quickspin, Rabcat, Genesis, Leander, Thunderkick, ELK, Scientific Games, 1×2 Gaming, Endorphina, GamesOs, Big Time Gaming, Playson, Aristocat, Playtech, iSoftbet, Shuffle Master, Ainsowrth, Rival, Wagermill, Lightning Box, 2By2, Barcrest, Bally, Williams Interactive, Casino Technology, Relax Gaming, Skillzz gaming, and GameArt.
This wide variety of game developers ensures you can enjoy a large selection of games, and it’s one of the reasons why the site is known for being one of the best casino sites for slot players — their selection of games is simply worldclass.
As the name implies, Videoslots has an impressive range of slot games for you to enjoy. Many of these online slots are available in instant play mode, which means you can play them right in your web browser without needing to download any apps or add any plugins.
Book of Dead, a legendary release from software maker Play’n Go, is among the most successful online slots at Slotsmillion Casino. Wild Frames, Reactoonz, Tomb of Madness, and 7 Sins are some other good examples of Play’n Go’s most common slots, but it’s Book of Dead that’s arguably their most prominent, with players getting the chance to win up to 5,000X their stake each time they spin the reels.
The game’s biggest highlight is the major free spins bonus round, in which one symbol extends – and if you pick the adventurer symbol and catch a full screen, you’ll receive a massive 5,000X max win.
If you prefer Asian-themed slots, there are quite a few, and one of our favourites is Quickspin’s Sakura Fortune, a medium-to-high variance game. The bonus round is the focus of the game, where locked wild reels emerge on the middle three reels and stay locked in place for the rest of the free spins, potentially resulting in a large payout if matching symbols line up correctly on either side.
NetEnt’s Starburst, possibly the most influential video slot ever made, is another popular video slot you’ll find on offer. Starburst is a basic game with some fun gameplay and unique wild symbols showing on the middle three reels. When these wilds appear, they fill the entire reel, triggering a re-spin with the wild locked in. The middle three reels can be transformed into fully wild reels, with a win potential of up to 500X your stake.
With thousands of video slots available to play, and games including some of the most popular, it’s no surprise to see Videoslots Casino proving a “go-to” for many slot enthusiasts.
Videoslots Casino has a wide range of live dealer games, and all of them are produced by Evolution Gaming a pioneer in the sector for several years recognized for delivering high-quality live casino games, all of them in full HD.
Evolution ensures a crisp user interface, the games are in full HD without any glitches or “lag.”
You’ll find a huge selection of live games to enjoy at Videoslots, and this includes everything from Baccarat and Sic Bo, to Crazy Time, Monopoly Live and Dream Catcher. All of the live games can be easily found under the “Live Casino” tab.
Like many online casinos, when you play live dealer games at Videoslots you’ll also be able to chat to the dealers as you play – offering an engaging online gambling experience.
Online Casino Table Games and Video Poker
New players may assume that Videoslots is just a slots casino but it’s much more than that.
In the past, Videoslots didn’t offer a particularly impressive range of video poker. Today, however, this has changed — you’ll find more than 30 different games to choose from.
This includes Joker Poker, Aces and Eights, Jacks or Better, All Aces Poker, All American Poker, Tens or Better, Five Draw Poker and Split Way Royal.
Videoslots also offers a number of scratch cards for you to play; these can be found under the “Scratch Cards” tab on the left-hand side navigation menu. Here, you’ll find tons of games to choose from, including Gold Coins, Prince Treasure, Go Panda, Scratch Soccer and Its Bananas.
Their proprietary software offers games from some of the biggest game provider companies. Many of their games used to offer the highest RTP around. In fact, the high RTP nature of many games found at Videoslots was why many players play with them instead of other online casinos; the RTP of their games was generally the highest around – so you could always get the best RTP when you played one of the slots available at the site. That was then, this is now — things change.
Videoslots Casino now has a large range of progressive jackpot games, including both slots and casino games, from a variety of software providers, the most popular of which are NetEnt, Microgaming, and Red Tiger Gaming.
There are more than 60 progressive jackpot games to select from on the site’s main game client, which can be accessed under the “Jackpots” page.
Videoslot’s most popular jackpot slot is Microgaming’s Mega Moolah, and this famous title is responsible for some of the largest jackpot wins in history, with some fortunate players earning more than $15 million! Playing this game offers you the chance to win life-changing amounts of money – from a single spin – and all players stand the chance to win the life-changing amounts of money, all achieved by triggering the main progressive jackpot bonus. Please remember to gamble responsibly!
Many of Red Tiger Gaming’s progressive jackpot games are available at Videoslots Casino, including Jingle Bells, Legendary Excalibur, Lucky Halloween, Pirates’ Plenty: Fight for Cash, and Wild Elements, which all have regular jackpots which must be paid out by the close of each day.
Videoslots is regarded as being one of the best casino sites for good reason – and their extensive game range, thousands of video slots and jackpot slots and a huge range of other games ensures they cater to all types of player!
About the Team and History
Videoslots Casino is operated by Videoslots Limited, a company incorporated in Malta. The site is licensed by the UK Gambling Commission, the Malta Gaming Authority, The Danish Gambling Commission – and it also holds online gaming licenses in Italy and other countries.
From the get-go, Videoslots Casino placed a strong emphasis on fast withdrawal times, regular free spins promotions and great bonuses – and they always do their best to ensure that players can enjoy as many games, from as many provider studios – as possible.
Note: If you do not reside in the UK, and if the game being played is not one powered by Nektan (Gibraltar) Ltd, Realistic, Microgaming Quickfire, Net Entertainment (NETENT), NYX Interactive, Play’n Go Malta Ltd, Thunderkick Malta Ltd, StakeLogic Malta Ltd or Bally Gaming Inc (Williams Interactive) your gameplay with the Site is transferred to Panda Media NV, a company constituted under the laws of Curacao and has its registered office at Van Engelenweg 23, Curacao, and company registration number 95461.
Complaints and Track Record
Winner of the coveted Best Casino of the Year 2015, 2016, 2017 and 2018: Videoslots is by far one of the casinos you could possibly play at. The award is not easy to achieve – the property must be selected by our membership of several thousand members, added to a short-list of five top casinos, and then voted on by sixty of our most senior members. Our best casino of the year choice is the most selective on the Internet. For a casino to win this accolade, there is a definite reason for this. They are simply the best.
Of course, the casino does have complaints – but, in almost all cases – these have been resolved promptly, and there’s a reason the casino is so well-known and respected within the iGaming industry.
If for any reason, you do wish to lodge a complaint with the casino they also have a robust complaints procedure. You will be asked to email the casino details of your complaint, and the casino will then look at your complaint and get back to you with a decision. If you’re unhappy with the decision the casino makes, you can escalate your complaint to one of their ADRs, or contact one of the regulators that license the casino.
|Accredited at Casinomeister||April 2014|
|Jurisdictions||Malta Gaming Authority, UKGC, Swedish Gambling Authority, Danish Gambling Authority|
|Casino representative||Management Team|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|