Casino Mate Review - In the Grey Zone

"Australian Facing Casino"

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CM Rating
6.4/10
User Rating
6.4/10
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Pros:
Some nice games
Cons:
Flaccid licensing jurisdiction
Accepted
Responsive

Overview

First Impression

Casino-mate was an accredited casino, but the casino group – Vegas Partners – had a hard time to keep up with the standards for accredited casinos. They were moved to the Grey Zone in July 2017 after we had some problems getting them to respond to some issues in the forum.

Other than that, they are pretty good. Powered by Microgaming, Betsoft, PlaynGo, and Quickfire, they have a broad assortment of games.

Downside is that they are licensed in a flaccid jurisdiction Curacao (Curacao e-gaming), which historically has been proven to be utterly useless when it comes to player complaints. If you get screwed – you’re screwed. At least the software is solid, and so is the operator.

I have known the operator for quite a few years, and we have not had any real issues except for the management’s lack of paying attention to detail at times.

Deposit & Withdrawal

Accepted currencies:
CAD, EUR, NZD, USD
Deposit Methods:
Direct Bank Transfer, EcoPayz, Entropay, Instabet, MasterCard, Neteller, Paysafe Card, Skrill, Visa
Withdrawal Methods:
EcoPayz, Entropay, Neteller, Skrill, Visa
Cashout time
48 hrs
Reverse time
48 hrs
Weekend Cashouts
No
Payout limits
AUD/$/CAD/€ 10000 per week
Locks Withdrawals
No

Games & Software

Casino Mate has a pretty good selection of games, Microgaming, Betsoft, PlaynGo and Quick spin – can be played on your mobile or on your browser.

Payout Speed

Mobile Experience

Responsive

Casino-mate has a pretty good assortment of mobile games. Microgaming, Betsoft, PlaynGo, and Quickspin – over 250 games to be played on you phone to include video slots, jackpot games, roulette, blackjack, and keno.

  • iPhone
  • IPad
  • Android
  • Windows Phone
  • casino-mate-mobile
  • casino-mate-mobile-games
  • casino-mate-mobile-games2
  • casino-mate-mobile-games3
  • casino-mate-mobile-games4

General Information

Website
casino-mate.com
Software
Microgaming , Betsoft Gaming , Play’n go , Quickspin
Casino Reps
JackedAff
Live Games
No
Loyalty program
Yes
Founded
2003
Licensing Jurisdiction
Curaçao eGaming
Certified
No
No Deposit Bonus
No
Jackpots
Yes
Accredited
October 2003 until July 2017
Publicly traded
No
Affiliate program
JackedAffiliates
Mobile
Yes
Casino Group
Vegas Partner Lounge
Other products
Supported languages:
Country restrictions:
Afghanistan, Australia, Belgium, Cyprus, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Greece, Ireland, Italy, Metropolitan France, South Africa, Spain, United Kingdom, United States
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Phone contact

Country

  • Australia : 1800-071-076
  • New Zealand: 0800-451-134
  • Canada: 1866-5091-828
  • Germany: 0800-181-5917
  • Netherlands: 0800-022-1327
Contact info
support@casino-mate.com

Pros

Some nice games

Cons

Week licensing jurisdiction

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points

Casinomeister's Verdict

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Casino-Mate was one of the Vegas Partners brands, but was separated from that bunch to perform on its own with House of Jack Casino – its sister casino.

They have an active rep in the forum, so if you have any issues you have a chance by having him square things away.

Rating
6.4/10

Forum threads

Be Wary of Casino-Mate Started by OZman, 1 year ago
Replies: 6
Views: 2967
Last post by spinperson
1 year ago
Casino mate refusing to pay out Started by brennie85, 2 years ago
Replies: 25
Views: 4610
Last post by interlog
2 years ago
casinomate crazy first deposit rules (X6 deposit limit on winnings) Started by lammersef, 3 years ago
Replies: 27
Views: 7006
Last post by SlotsLover
3 years ago
Casino Mate. Only One Withdraw Options? Started by Rogerb, 5 years ago
Replies: 11
Views: 3831
Last post by Rogerb
5 years ago