House of Jack Review

Bonuses and Promotions

Bonus offers are a crucial part of all casinos, and House of Jack is no different. Below, we’ll take a look at the various bonus promotions the site is currently running.

Welcome Bonus

The main welcome bonus is spread over your first three deposits, and this means you can claim the welcome offer the first three times you make a deposit! Here’s how the welcome bonus works:

• 1st Deposit: 100% match bonus up to $500 plus 200 ZERO WAGER free spins
• 2nd Deposit: 50% match bonus up to $300
• 3rd Deposit: 100% match bonus up to $200

The min deposit to claim these bonus offers is $20, and terms and conditions apply.

Now, the ZERO WAGER free spins are very popular, and the fact you’re getting a normal match bonus PLUS 200 ZERO Wager free spins is one reason why the casino’s so popular.

As the name suggests, these ZERO WAGER free spins are wager free – and the ZERO WAGER free spins are credited to your account each day. The 200 free spins are slowly added over 20 days – so you get 20 spins on the first day, 20 spins on the second day and so on.

Note: Winnings from the welcome bonus and free spins are capped at $5,000, and wagering requirements apply.

No-Deposit & Free Spins Offers

At the time of writing, we could not find any no-deposit bonuses at House of Jack. We also did not see any no-deposit free spins. If no-deposit free spins are added, we’ll update this review accordingly.

VIP and Loyalty Programs

There’s a pretty decent VIP Program at House of Jack, and, like most casinos, this rewards you each time you play a game for real cash or deposit $10 or more. You will start earning points from the second you begin to play, and these points can then be redeemed for bonuses and free spins once you’ve accumulated enough of them.

BANKING AND PAYMENT METHODS

House of Jack embraces a wide variety of payment types. Each player’s payment options are determined by the country from which they are playing. The casino makes it really simple for players to locate the banking options that are appropriate for them and available for players from their country.

Players can easily go to the banking page and pick their nation from a drop-down list. To use this function, you don’t even need an account. Once you’ve selected your country, new players will then be able to see which payment methods they’ll be able to use.

As a general rule of thumb, the casino accepts all major debit and credit cards; VISA, MasterCard. Neteller, Skrill, Instadebit, Paysafecard, Ecopayz and Bank Transfer can also be used; however, if you make a bank transfer, funds may not credit instantly to your account.

All other payment methods are credited to your account immediately, and the casino offers free deposits and withdrawals. The minimum deposit is $10 for most banking options. The minimum deposit for bank transfers, however, is higher, as is common at most online casinos.

Withdrawal Speed

While writing this House of Jack Casino analysis, we found the withdrawal time-frames to be fairly average; they aim to process withdrawals within 48 hours, which is in line with most online casinos.

Once the online casino has processed your withdrawal, it can take up to 1-5 business days for the funds to reach your account. The minimum withdrawal is $20, and the max per week is $4,000.

Responsible Gaming

Like all casinos, House of Jack offers several responsible gambling tools and resources to ensure your gaming isn’t getting out of control. However, we were a little alarmed to read the following:

“You can easily control what you spend at the casino by setting deposit limits on your account. Contact Jack’s customer support team and chat with them about the different options available to you, and your specific selection of gaming terms will be implemented within 24 hours. These terms can be reviewed on a daily, weekly, or monthly basis.”

This implies that you need to contact the customer support team directly to set these limits – a big no-no, in our books.

About the Team and History

While writing this House of Jack Casino review, we’ll admit – it wasn’t overly easy finding out much about the company. After plenty of research, we discovered that the site was launched in 2017, and they’re owned and operated by a company called Vegas Partner Lounge Casinos.

This is the same company that operates CasinoMate. Unfortunately, the House of Jack Casino doesn’t hold an online gambling license from the UK Gambling Commission or the Malta Gaming Authority. They’re regulated in Curacao – a notoriously weak online gambling regulator.

While House of Jack Casino accepts players from many countries, they do not accept customers from Czech Republic, Denmark, France, the Philippines, Romania, South Africa, the United States or the United Kingdom.

Complaints and Track Record

While House of Jack Casino has a fairly good track record online, a worrying complaint was made with another casino review website – The Pogg – which stated the following:

“House of Jack looked to enforce a self-exclusion at Casino-Mate to deny a mid-six-figure win. Ordinarily, this would not be problematic, but House of Jack did not offer any information about their association with Casino-Mate on their site and didn’t inform the player that the self-exclusion would impact any other property. As such, the player would have had no way of knowing that their exclusion would apply at House of Jack. This is a predatory practice that exploits the most vulnerable players.”

Clearly, this is concerning – and if you do decide to play at House of Jack Casino yourself, you should be very careful to make sure that you haven’t previously self-excluded at any other brands they’re connected with.