Million Minds Review

No Pay - No response

Casinomeister's Verdict

First Impression

Licensing Jurisdiction: Kahnawake
Originally Rogued: 11 December 2006

Lights on, nobody home. Failure to respond to player complaints of non-payment and no support.

On August 8th I deposited $100 at millionminds casino, received a $100 bonus, and completed the wagering requirement (6000) on blackjack. I finished on $1160 (I was betting the maximum 40 per hand) and withdrew to neteller (also my deposit method).

On 14th August my money had not arrived, so I emailed to ask why. I got the following answer:

Quote:
We are experiencing some minor problems with our NETeller transactions.
The problem should be solved soon and your transaction processed
directly after. Normally, we do not take more than 2 days before processing the
transaction.
We apologize for the inconvinience.

Best regards
Millionminds.com
Customerservice

On August 17th the withdrawal had still not arrived to I wrote again and got the following answer:

Quote:
Hopefully you will recieve your payment today.
We are still working on the problems.

We apologize for this.

Best regards
Millionminds.com
Customerservice

On August 20th the withdrawal had still not arrived to I wrote again and got the following answer:

Quote:
The problems should be solved today, and your money transfered at once.
We are very sorry for this long delay.

Best regards
Millionminds.com
Customerservice

It is now August 23rd, the withdrawal has still not arrived, and it’s over 2 weeks since I made it. Since then 3 “payment days” have passed. It’s a real fun game sending an email, getting a reply saying I’ll be paid today, then repeating in a few days time, ad infinitum, but I’ve had enough of it.

Well, I made several attempts to contact the casino. December rolls around and it turns out they’ve never responded.

Avoid this casino at all costs.

Further reading:
Casinomeister’s Forum: millionminds.com don’t pay