EuroPlay-Malta Review

No Pay, No Customer Service

By Casinomeister, Last updated May 4, 2024

Casinomeister's Verdict

1 Our Rating
1 Player Rating
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Software & Games
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First Impression

Software provider: Who Knows
Licensing Jurisdiction: None
Parent Company: Internet Finance Service S.L.,
Associated Casinos:

Added 12 April 2011

Lights on – nobody home…

Europlay-Malta is not paying players, is ignoring player issues and third-party efforts to raise those issues on the player’s behalf. Players are strongly advised to avoid this casino.

Original Complaint:
I made 3 cashouts from this casino several months ago. After much much chasing they asked for my bank details, however I have not been paid. This was the only email they sent, in all that time – saying they could not return my money to moneybookers, and required my bank number to make a bank payment. This was on 30 November. Since then they have ignored all emails. However, this week they have launched a new download casino. So they still operate but they have no intention of paying. They casino is linked to Europlay Sportwettcafes in Austria, licenced in Spain and seems to be run from Costa Rica.These are the cashouts, still showing in my account:2010-10-30 11:58 €100 Withdraw pending
2010-09-17 21:35 €577.5 Withdraw pending
2010-08-18 10:57 €500 Withdraw pendingAs you can see, the oldest is from August 2010. Total=1175.5 euros.

We made three attempts to contact this casino. No response.

Avoid this casino at all coasts.


Withdrawal Speed

Casino Facts

Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Weekend payoutsNo
Locks withdrawalsNo

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.