Playojo Casino Review

A Solid Online Casino With Thousands of Games and play-through free Bonuses

By Casinomeister Jun 21, 2022

Casinomeister's Verdict

PlayOJO is one of the top online casino sites – for good reasons. They have a solid track record, offer fantastic bonuses that come without play-through requirements, and have a huge selection of video slots and casino games for you to enjoy – and, backed by licenses from the UKGC and MGA, they’re strongly regulated, too.

PlayOJO Casino is now licensed in Ontario as well.

 

Rarely any complaints

9.1 Our Rating
9.2 Player Rating
playojo.com
February 2017
Payout speed
starstarstarstarempty star
Withdrawal limits
starstarstarstarstar
Customer service
starstarstarstarstar
Software & Games
starstarstarstarempty star
Licensing
starstarstarstarempty star
Malta Gaming Authority, UKGC, Swedish Gambling Authority, iGaming Ontario
Merkur Gaming, Microgaming, Amaya Gaming, NetEnt, NextGen Gaming, Barcrest, Blueprint Gaming, GVG, WMS, Big Time Gaming (BTG)...

First Impression

PlayOJO greets visitors with a colourful webpage. It is very visual and modern – sure to aesthetically please any visitor. By creatively using the phrase ‘OJO’ to design a logo with a friendly face, visitors will feel welcome and comfortable on the site.

The online casino boasts an impressive selection of games – more than 3,000, at the time of writing – and within this review, you’ll discover why they’re one of the top online casino sites around today and why we recommend them so highly.

Pros

  • Fast payouts

  • Unique concept

  • Good licensing jurisdictions

  • At PlayOJO there are no withdrawal restrictions and all wins are paid in cash

  • No play-through requirements

Cons

  • Not much

  • Most deposits are charged a small percentage

Bonuses and Promotions

The main welcome bonus at PlayOJO allows you to deposit $10 and get a generous free spin bonus. We like how you only need to deposit $10, and with all winnings paid in cash (yes, no bonus funds here – all wins really are paid in cash at this online casino), PlayOJO offers are really easy to use and clear. Below, we’re going to look at how this free spin promotion works, along with the other promotions you’ll find at the online casino.

Welcome Offer

The main welcome bonus at PlayOJO is a free spins bonus, and it’s pretty simple: simply join PlayOJO, make a deposit of C$10 or more, and you’ll receive 50 free spins! These 50 free spins can then be used on Gonzo’s Quest Megaways, and, best of all, the welcome bonus free spins don’t have any play-through requirements attached – so any winnings from the free spins are yours to spend as you like, whether that be on casino games, slots – or you can simply withdraw!

A part of writing this PlayOJO Casino review, we also wanted to look at some of the other terms and conditions – and for the most part, the terms and conditions are really fair. Because the winnings are play- through free, there are no casino games restrictions, and there are no max cashout rules either – playing at the online casino really is easy thanks to the play-through free nature of the bonuses!

No-Deposit & Free Spins Offers

Unfortunately, at the time of writing, PlayOJO Casino doesn’t offer any no-deposit bonuses or no-deposit free spins offers. However, they do run regular promotions on their casino games, and the online casino really does like to reward its players. So it’s worth keeping an eye on the “Kickers” promotions page, as you’ll find information about any upcoming or current bonuses here.

VIP and Loyalty Programs

PlayOJO Casino’s VIP program is second to none. If you are loyal enough, you’ll get an invite to join the highest and most exclusive club, the OJO A-List.

The benefits of being on the OJO A-List are pretty decent. They include being given a dedicated A-Lister manager, higher withdrawal limits, faster withdrawals, luxury gifts, super spins and mega spins, exclusive A-Lister competitions and birthday gifts.

More A-Lister perks include the chance to win big prizes like VIP tennis tickets, new tech and the chance to travel to Dubai or Paris for a luxury gambling experience. The casino doesn’t reveal how much you need to wager or stake to be considered to join the VIP program, unfortunately.

Along with their VIP program, PlayOJO Casino also offers cashback, called OJOplus, and this is awarded to all players. Simply put, every real money wager you place at the casino offers you a small amount of cashback, with no restrictions and with no limit to how much money you can be awarded.

You can choose to collect your cashback – Rakeback, as some would call it – at any time by heading into your account’s rewards section.

Sign up screenshots

Playojo Registration Form Step 1 Desktop Device View
Playojo Registration Form Step 2 Desktop Device View
Playojo Registration Form Step 3 Desktop Device View

BANKING AND PAYMENT METHODS

You’ll find a wide variety of payment methods to take advantage of when playing at PlayOJO Casino, and these payment methods include major debit and credit cards and EWallets. The payment methods you’ll be able to use to make deposits and withdrawals include VISA, MasterCard, Skrill, Neteller, Paysafecard, Trustly and Interac.

Apple Pay is a recent addition and it’s available to players from the following countries: Spain, Germany, Canada, Denmark, Faroe Islands, Finland, Hungary, Iceland, Ireland, Isle Of Man, Portugal, and Sweden.

The minimum deposit for all banking options is just $10 – and with such a low minimum deposit, it ensures players on all budgets can enjoy the site! What’s more, the casino software doesn’t charge any fees when making deposits, and funds are credited to your account instantly, regardless of the payment method you opt to use.

Pay n Play option is available to Swedish players in PlayOJO.

Withdrawal Speed

When it comes to withdrawals, the same banking options are available to you – and the minimum withdrawal is also just $10 – far lower than the minimum we see at many online casinos today. What’s more, PlayOJO Casino offers some of the fastest withdrawals in the industry, with most withdrawal requests processed within 24 hours. In some cases, however, withdrawals are processed even faster – and it’s not uncommon for them to be processed within a couple of hours!

Average Based on 2 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
8:30
12:30
24 March, 2017
Germany
Neteller
13:00
13:00
No
Yes
COMMENTS Relatively fast - there is a deposit fee of Euro 3.50 from Neteller though
31 January, 2018
South Africa
EcoPayz
4:00
12:00
Yes
No
COMMENTS ID REQUESTED? yes and docs were approved 3hrs after sending them through for my first withdrawal at Play Ojo I am very impressed with the speed at which the casino payed out and also how quickly they verified my account , support is friendly and overall

Responsible Gaming

As with many online casinos, PlayOJO Casino offers players some tips and tools to help control gambling activity when playing.

These tools include the ability for players to set deposit limits – and you’ll actually be asked to set a deposit limit when you first register an account with the site.

For those who want to take a short break, you can choose to have a ‘cooling off, which is a short-term break lasting for either 24hrs, 48hrs or 7 days. If you feel as though your gambling is out of control, you can also choose to self-exclude your account, which blocks your account entirely, for a period of up to 5 years.

If you’re unsure and want to identify whether your gambling is becoming a problem, PlayOJO Casino has created a self-assessment test that allows you to answer some questions about your habits and get an idea of whether you may have gambling problems.

If you feel you have a gambling problem, PlayOJO Casino has identified some organisations that provide help and support. These include Gamblers Anonymous, National Council on Problem Gambling, GamCare, Helping Hand and Gambling Therapy Helpline, and they’re all linked directly from the casino’s website.

Customer Support

In this casino review, we wanted to look closely at the customer support facilities at PlayOJO Casino. Whether you’re playing at the desktop casino or the mobile casino, PlayOJO Casino offers round-the-clock customer service, and, from what we can tell, they offer one of the best customer support facilities we’ve seen in a while.

PlayOJO Casino offers three main ways of getting in touch with their support team; live chat, phone, and email. The live chat facility is the method we’d recommend as it connects you with a trained support agent within just a couple of minutes, and you’ll then be able to talk through your problem or ask questions in real-time. You can access the live chat facility through the “Support” page at the casino.

We were also really happy to see that the site offers phone support. PlayOJO.com make sure they look after all their players – and while the phone support line is geared more towards UK players, it can be used by those in Canada and other countries. You can also email the support team at [email protected], although their response times via email aren’t great, and you may find yourself waiting a few days before you hear back from the team.

KYC

As a regulated online casino, PlayOJO Casino requires all OJOers to verify their age and identity. ID verification is now standard in the iGaming world and is a legal requirement set out by most gaming regulators.

The casino will attempt to verify your details automatically, but if they’re unable to do so, you may be asked to upload documents; this includes proof of name and proof of address. PlayOJO states that account verification takes between 12 and 48 hours, although some players have complained it’s taken a few days for their documents to be processed.

Website Experience and Features

PlayOJO is incredibly easy-to-navigate, easy-to-use and user-friendly, and it’s clear they’ve spent a significant amount of time – and money – making sure their website and selection of games are as accessible to players as possible.

While they don’t have a dedicated mobile casino app (even though they kind of say that they do), they allow you to add shortcuts on your iOS and Android mobile device, which you can then add to your home screen. In reality, however, these shortcuts simply open the internet browser on your mobile device, where you’ll then be taken to a mobile-optimized version of the site. Still, the gaming experience at PlayOJO’s mobile casino is fantastic, with fast loading speeds, instant play games, and you even have the ability to reach the site’s support team!

Unique Features

While PlayOJO doesn’t have any hugely unique features that stand out to us (besides the play-through free bonuses we’ve already covered), we do want to point out that the site is incredibly transparent – and they really do appear to try and make the user experience as good as possible for all players. They also use state-of-the-art encryption technology to ensure your personal details – and sensitive financial information – is secure at all times, and, as many other casino reviews have correctly stated, playing at PlayOJO Casino is, for the most part, a very hassle-free experience thanks to their great casino software.

Brand games

Providers

As part of writing this PlayOJO Casino review, we wanted to look at the number of software providers available at the site – and how varied this range of software providers is. We were pleased to find the site offers a huge number of game developers, including Elk Studios, Microgaming, Merkur, NetEnt, Slingo, SkillOnNet, WMS, Barcrest, Blueprint Gaming, IGT, Gamomat, Thunderkick, Yggdrasil, NYX Interactive, Play’n Go, Evolution Gaming, Big Time Gaming, Lightning Box Games, Red Tiger Gaming, Pragmatic Play, SG Interactive and XPRO Gaming.

Slots

PlayOJO Casino offers a very impressive selection of slot games. All of their video slots are available to play in “instant play” mode – meaning they open right within your internet browser.

Looking at the most popular slot games, it comes as no surprise to see Push Gaming’s Razor Shark cutting, and this is one of the most volatile slots we’ve seen the software provider pushing out in recent years. The game offers a free spins bonus round where you can win unlimited free games – with an unlimited multiplier – and special gold coins allow you to win up to 2,500X your stake – and that’s before the multiplier is applied!

Another of the most popular slots we found at PlayOJO Casino is NetEnt’s Gonzo’s Quest – one of the most well-known and famed slots ever created. The game follows the life of an adventurer named Gonzo as he goes in search of the lost El Dorado. The game boasts a Tumbling Reels mechanic, an increasing multiplier, along with free games round, where wins can be multiplied by up to 15X!

All of the slots at PlayOJO Casino can be found from the “Games” tab, and then under the “Slots Play” tab, you can search for games by name, as well as browse various slots categories.

Live Casino

The live dealer games at PlayOJO Casino are all provided by Evolution Gaming – the world’s clear and undisputed leader in the live games industry. Within the live casino, you’ll find a huge selection of live games for you to enjoy, with multiple variations of Roulette, Blackjack and Baccarat – the classics you’d expect to see.

However, Evolution Gaming has also developed a range of other, more unusual live dealer games – and this includes quirky titles like Crazy Time, Monopoly Live, Dream Catcher and Football Studio Live.

Table Casino Games

If you’re looking to play table games, you’ll be pleased to know PlayOJO Casino offers a wide variety of casino table games for you to enjoy. Take Blackjack, Roulette and Baccarat, for example.

These table games are offered in several different variations – and with Blackjack, for instance, you’ll find American 21 Blackjack, European 21 Blackjack, ONE Blackjack and American Blackjack Turbo.

Some of the other casino table games on offer include Craps, Dragon Tiger, Casino Patience, and Punto Banco and American Roulette.

There are also a few Video Poker games to enjoy at PlayOJO Casino – and while it’s not the biggest selection of Video Poker games we’ve ever seen, it’s a decent amount and includes titles like Deuces Wild, Aces & Faces, Jacks or Better, Double Down Poker and 2 Ways Royal.

Progressive Jackpots

PlayOJO Casino offers a huge number of progressive jackpot games for you to enjoy, and these progressive jackpot games can all be found under the “Jackpot Play” tab on the main “Games” tab. We really like how the casino shows the current jackpot amount on the thumbnail of the game, and this means you can see, right off the bat, how much the progressive jackpots are worth!

The most popular jackpot slot at PlayOJO Casino is NetEnt’s Divine Fortune – a Greek-inspired slot that offers both a jackpot bonus round and a free spins feature. At the time of writing, the amount of the jackpot is C$70,260,000 – though it’s not unusual for the game to reach a jackpot worth hundreds of thousands of dollars!

As you’d expect, you’ll also find Microgaming’s iconic Mega Moolah slot available to play at PlayOJO Casino. Mega Moolah is famed for its jackpot potential – and it’s capable of producing jackpots worth as much as $20 million – so it’s easy to see why so many players choose to play it!

Other jackpot games include Deal or No Deal Megaways: Jackpot King, Top Cat, Eye of Horus Jackpot King, Fishin’ Frenzy and The Goonies: Jackpot King.

About the Team and History

PlayOJO Casino was first launched in 2014 and rose to fame relatively quickly thanks to the fact that their bonuses don’t come with play-through requirements. The site is owned and operated by SkillOnNet Ltd – a large casino company that operates several high-profile and successful brands.

PlayOJO Casino operates under a so-called “Manifesto” – and below, you can see what the casino says about itself:

“Calling all players: the high rollers and just-for-fun-guys; the feet-up-unwinders and the buzz-seekers. For anyone who knows the feeling of pure play, OJO is here to show you the way. We believe in the simple, thrilling, mind-expanding power of play. We have the biggest and best games from the top providers; you just enjoy yourself – leave the work to us.”

“What you see is what you get with OJO: no backhanded bonuses, no shifty small print swept under the rug, just real money and real play. OJO believes fair play goes both ways. OJO’s offers are very generous, and we don’t expect them to be abused. OJO is all about complete transparency, so everything is totally upfront, fair and simple. We believe in rewarding those who deserve to be rewarded. That’s why we have thrown play-through requirements out the window and give you money back every time you play.”

“We give you control. Your money is YOUR money; take it, play it or do whatever you want with it. We think the more you play, the more you should get: more fun, more banter, more laughs and more rewards. Ready for a more playful and fruitful escape from every day?”

It’s clear that PlayOJO Casino understands what it takes to operate in today’s iGaming industry, and it’s no surprise to us they’re one of the world’s leading online casinos today.

When it comes to licensing, PlayOJO Casino is regulated in some of the strictest jurisdictions in the world. They hold a gaming license from the UK Gambling Commission and the Malta Gaming Authority. Both of these licenses – especially those from the UK Gambling Commission – ensure the site operates to incredibly high standards. Their real money gambling facilities are heavily vetted and regularly tested to ensure their fairness.
Since June 2022, PlayOJO is licensed in Ontario as well.

Complaints and Track Record

On the whole, PlayOJO Casino has a very strong track record in the online gambling world. Of course, complaints surrounding the brand exist – but in most cases, these complaints result from new players claiming a first deposit bonus they weren’t eligible to claim and then getting annoyed when they weren’t able to cash out their winnings.

PlayOJO Casino operates a solid complaints procedure, and if you want to make a complaint about any reason, you should send details of your complaint to the email address found on their complaints page. You will then receive a response from the casino.

If you’re unhappy with their response, you can escalate your complaint to one of the site’s ADRs. They will look at your complaint and make a binding decision. If you’re still unhappy, you can reach out to one of the site’s regulators – although there are no guarantees they’ll get involved, as they routinely state that they don’t deal with casino players directly.

Casino Facts

FoundedFebruary 2017
Accredited at CasinomeisterApril 2017
JurisdictionsMalta Gaming Authority, UKGC, Swedish Gambling Authority, iGaming Ontario
Casino representativeRepresentative of PlayoJo, DrueckGlueck, EUCasino, Turbonino
Affiliate programEGO Affiliates
Is this casino certified at CasinomeisterYes
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limitsNone
Weekend payoutsYes
Locks withdrawalsNo
Canadian French, English, Finnish, German, Norwegian
Apple pay, Citadel, Direct eBanking, EcoPayz, EnterCash, EPRO, EPS, Fast Bank Transfer, Interac, Maestro, MasterCard, MuchBetter, Multibanco, Neteller, Pay N Play, Paypal, Paysafe Card, Skrill, Sofort , Solo, Switch, Trustly, Visa, WebMoney
Apple Pay, EcoPayz, Entercash, Interac, Maestro, MuchBetter, Neteller, Pay n Play, Paypal, paysafecard, Skrill, Solo, Switch, Trustly, Visa, Wire Transfer
Casinomeister
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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