"A regulated online casino with an all-round gaming program "
Mr.Play may have emerged onto the iGaming scene relatively recently, but the online casino has made quite a splash in a short time.
The platform is backed by Aspire Global International Ltd., which we’re not overly enthusiastic about. It’s reassuring that the brand is licensed by three respected regulators, which guarantees a level of security.
From a gaming standpoint, Mr. Play Casino hits all the right notes; the collection contains over 1,000 games from more than 45 software developers. Another aspect Mr.Play Casino has going for it is its tiered loyalty program with a total of seven different status levels.
The site is currently on our grey list, but you shouldn’t fret about it because we haven’t received any complaints in our forum section that would indicate the casino is scamming players in some way.
This isn’t the best-looking online casino that we’ve tested, but it’s very similar to old-school sites favouring function over style.
The header menu displays the majority of the relevant directories, and you’ll also find a more detailed one at the top right corner. You can access everything with just one click.
Stability-wise, we experienced no issues with Mr.Play Casino. We’ve browsed through the site for around eight hours for this Mr. Play casino review, and it never froze or crashed in that period. The pages move quickly, and switching between segments is near-instantaneous. The games may take a while to fire up, but that’s nothing out of the ordinary. Overall, the buttons are responsive, and navigating the site is a breeze.
Our biggest gripe is with the layout. It leans too much on sub-menus, which are not organized consistently. It doesn’t feel overly cluttered, but it may take a while for rookies to adapt to the site’s structure.
With our assessment of the Mr. Play casino feel and usability, we’ve only begun breaking down the site’s offerings. By the time you read our full Mr. Play casino review, you’ll know whether this operator is the right fit for you.
Mr. Play’s welcome bonus isn’t exactly a game-changer, but it does provide a nice initial cash boost and a bunch of free spins. The casino comes up short when it comes to promotional deals for existing customers with only a few ongoing promos on tap, namely two prize contests. Lastly, the operator runs a rewarding loyalty program, giving active players a chance to pick up cool perks down the road.
When signing up for an account in Mr.Play Casino, new customers can claim a two-way introductory offer that comprises a deposit bonus and a free spins bundle.
First-time depositors are given a 100% match bonus of up to $200. The bonus applies only to deposits of $10 or higher. In other words, the casino will match your $10-200 deposit, dollar for dollar.
The first installment of 20 free spins is released as soon as you make the qualifying deposit. You can collect additional 40 free games each of the following two days by making a $20+ deposit, respectively. Altogether, you can get 100 spins.
The bonus carries a 35x wagering requirement, which is in line with the industry standard.
Mr. Play Casino has placed a few restrictions upon the bonus that you should be aware of:
On the whole, Mr.Play’s sign-up offer is subpar. The attached T&Cs are somewhat player-friendly, but you won’t be getting a lot of bang for your buck.
While composing our Mr.Play casino review, we didn’t find any no deposit promotions on the site. As for free spin offers, you won’t be getting many of those either. Aside from the 100 free spins that come as part of the welcome package, there aren’t any free spin deals in the ongoing promotional campaign.
As we briefly mentioned earlier, Mr.Play Casino hosts a loyalty program with a tiered structure that offers bigger and better perks depending on your loyalty status. As you spend money on the site and collect points, you’ll climb up the levels of the scheme, which will open doors to a variety of lucrative rewards. Benefits include bonus money, bonus spins, extra games, monthly rebates, higher deposit and cash-out limits, and a personal account manager.
Mr.Play Casino offers a moderate selection of banking methods. Canadian users can get money on and off their accounts via PaySafeCard, Interac, Visa, MasterCard, ecoPayz, and MuchBetter.
Most of these methods work both ways, except PaySafeCard, which is a deposit-only payment method.
The minimum deposit amount sits at $10, equating to the qualifying sum required for the sign-up offer. There is no maximum deposit limit unless you set one on your account.
The casino doesn’t charge deposit fees, although your processing bank may incur some.
As we pointed out in the previous segment of our Mr.play casino review, all deposit payment methods are available for withdrawals, too, apart from PaySafeCard.
After submitting a withdrawal request, it takes approximately 48 hours for the casino’s finance team to review it. If approved, the funds should reach your bank account in the next two days, depending on the chosen method.
The minimum amount you can withdraw from your Mr.Play casino account in one instance is $10, which is about as low of a requirement as it gets. On the flip side, the maximum limit is set at a mere $7,000 per month, which will be a major hindrance for high rollers.
The operator charges a $1 processing fee for every withdrawal, regardless of the size.
On a more positive note, withdrawals are reversible; at least that’s what the customer support team told us.
All the games are available for instant play and accessible via PCs, laptops and a wide range of iOS and Android devices. You don’t have to download a client or software of any kind to get started — merely load the platform via your browser, and you can jump right in.
The casino has also released a mobile app for iOS and Android devices; you can download them via the Google and App stores.
Both the sportsbook and the casino are integrated onto the Mr.Play platform and utilize a unified wallet solution. This means that you can use both products with one account.
The user interface is easy to navigate and user-friendly. The design isn’t the prettiest, but it’s clean and uncluttered, which is what matters most at the end of the day.
Mr.Play doesn’t have any standout features that would give it the edge over its rivals. That said, the operator’s sportsbook is praiseworthy. It has odds for pretty much every sport under the sun, including obscure sports betting markets like weightlifting, sailing, rowing, and judo. You can also put a few bucks down on virtual sports, namely soccer and horse racing.
Like most UKGC-licensed online casinos, Mr.Play complies with AML and KYC regulations. For those unaware, KYC stands for Know Your Customer and is a process whereby the operator requires its users to verify their identity and confirm that they’re of legal gambling age and that their payment details are correct.
This entails you having to send them a government-issued document like ID, passport, or driver’s licence, as well as proof of address — utility bill and/or a bank statement. No worries, you won’t have to jump through many hoops to pass the ID checks.
Just go to your account menu, open the document upload tab and provide the necessary documents. Most applications are approved within a day or so.
Mr.Play promotes responsible gambling through its channels and provides all sorts of resources and tools to help those that struggle with problem gambling. Via the Responsible Gambling page, you can learn about the potential risks of gambling and get tips on making better decisions when you play.
Also, users can set daily, weekly, and monthly deposit limits to control their spending habits and make sure that they don’t spend more than they can afford. If push comes to shove, you can enroll in the self-exclusion scheme, which would prevent you from accessing the site for a certain period or indefinitely.
Mr.Play Casino was launched in 2017 by a team of industry veterans and has since become one of the premier gaming hubs for Canadian online casino-goers. The brand is owned by Marketplay LT, a company registered in Malta, and the games are operated by Aspire Global International Ltd. We haven’t always seen eye to eye with Aspire Global. Still, its elite status in the iGaming hierarchy can’t be disputed.
The site is approved by three highly esteemed regulatory organizations, which is an impressive feat. It holds licences from UKGC, MGA, and SGA for its operations in Sweden.
Strangely enough, we haven’t received any complaints from users regarding Mr.Play so far. That said, we’ve seen several accusations on other portals regarding winnings not being paid out. There are legitimate reasons for a player not getting paid, so we’ll give them the benefit of the doubt. Still, we urge you to proceed with caution, at least until we get some feedback and confirm that Mr.Play Casino runs a clean business and doesn’t cheat players in any way.
Mr.Play Casino offers 24/7 support for any issues that may arise. The live chat service is available every day from 08:00 am CET to 00:00 am CET, and you can also seek a solution to your problem via email at [email protected]. You should also have a look at the FAQ section — it’s nicely put together and covers various topics.
This is where Mr.Play Casino shines brightest. The gaming opus runs the gamut, featuring 1,000+ casino games from a slew of software providers, including high-profile brands like Microgaming, NetEnt, Play’n GO, Evolution Gaming, Pragmatic Play — the list goes on.
All of the main genres are on board, from slots to table games and live casino. You’ll even find a few niche options, namely scratch cards and instant games.
Slots occupy the lion’s share of Mr. Play’s game portfolio, with many classics available, including Ultra Joker, Divine Diamonds, Fruit Lines, and Super Wild Blaster. There’s also a nice selection of modern video slots with high-quality visuals and interactive bonus elements. Popular options from this category include El Paso Gold, Viking Smash, What the FOX!, Jack and the Beanstalk, and Alchemy Ways.
The games are available in demo mode, which means that you can take them for a test drive before engaging in real-money action.
Mr.Play Casino boasts a formidable live casino, mainly powered by Evolution Gaming. You’ll find all the fan-favourite live casino games, including live variations of roulette, poker, blackjack, and baccarat, with varying table limits.
The game shows in this live casino are well represented, with Dream Catcher, Monopoly, Mega Ball, and Lightning Dice being a few popular variants. You can also get in on the action with offbeat games like Side Bet City, Namaste Roulette, 32 Cards, and Andar Bahar.
If video poker games are your thing, you’re in for a big disappointment in Mr.Play Casino. Apart from Jacks or Better from Neogames, there isn’t much to talk about.
RNG roulette and blackjack games are nicely covered. The lineup includes 30+ titles from iSoftbet, Gamevy, and a handful of other software providers. Some of the titles you should add to your must-try list include 10p Roulette, Vertical Roulette, Blackjack Doubler, and Blackjack Multihand.
As great as the selection is, there is a catch— the casino doesn’t have a dedicated roulette or blackjack section, nor a table games wing, for that matter. You’ll have to track them down manually via the search bar.
If you’re interested in big-time payouts, progressive slots are for you. Unfortunately, Mr.Play Casino comes up short on this front. The only marquee progressive on offer is NetEnt’s Divine Fortune which has three jackpots. Other than that, you’ll come across a bunch of smaller, standalone progressives like Rainbow Jackpots by Red Tiger.
For outside-the-box gaming options, go to the scratch cards lobby. While you’re there, you should try out Wild Win Doubler and Power Cash — cash prizes in these games can go as high as $10,000.
Mr Play’s support team is available 7 days a week from 06:00 GMT to 23:00 GMT