Casilando Casino Review

Overview

Casilando Casino is the youngest sister from the group that Fruity Casa, 21Casino, Slot Planet and Playgrand belong to. Founded in 2017 but relaunched in March 2019.

Casilando features a very nice selection of games and software providers, like 1×2 Gaming, 2 By 2, Big Time Gaming, Microgaming, NetEnt, Blueprint, Merkur, Amaya, NYX, Red Tiger, Play n’GO, Aristocrat, Evolution, Foxium, Games Warehouse, Elk Studios, Genesis, Leander, Dice Lab, Lightning Box, Stake Logic, Scientific Games, Cayetano, Felt, Kalamba, Inspired Gaming, Just For The Win, Quickspin, Multicommerce, Old Skool, Push Gaming, Realistic, Relax, IGT, WMS, Bally, Barcrest, Spike Gaming, Concept Gaming, Red 7, Inspired and many more.

There are over 2000 casino games, of which about 1500 are available on mobile devices as well!

You can also enjoy loyalty points, daily rewards and promos, new game additions regularly and 24/7 support.

Licensed by UKGC, MGA and Swedish Gambling Authority, Casilando operates under stringent regulations, so you can be sure you’re playing at a safe, well-licensed online casino.

While their payouts aren’t the fastest in the world – they claim 48 hours with 24 reverse times (the time funds are available to playback) and don’t have a withdrawal lock feature – they do process payments on weekends.

So far, Casilando Casino is doing a stellar job, and they’re already giving other, more well-established online casinos a run for their money! Find out all about them right here in our Casilando Casino review!

Bonuses and Promotions

Like all online casinos, Casilando Casino offers new players a generous welcome bonus – but they also look after their regulars, too, and they’re also one of the few online casinos to offer a no-deposit bonus still! Below, we look at all the bonuses and promotions this up-and-coming online casino has to offer.

Welcome Bonus

The main welcome bonus at Casilando Casino is a 100% matched deposit bonus up to $300 + 90 Bonus Spins (free spins) – and it’s super easy to claim! Just follow the simple steps below to claim your bonus and unlock the bonus funds:

• Open a player account at Casilando Casino
• Make a minimum deposit of $20 or more
• You’ll be able to claim a welcome bonus of 100% up to $300
• On top of that, there will be 90 Bonus Spins on “Book of Dead” for you

Depending on where in the world you live, these free spins may also be able to be used on NetEnt’s Pyramid Quest for Immortality, Steam Tower, Aloha Cluster Pays, Fruit Shop or other NetEnt titles.

Please note, the bonus funds can’t be claimed with deposits made using Skrill and Neteller, and the bonus funds are subject to 35X wagering requirements. The bonus funds must be fully wagered before they become withdrawable cash.

This promotion can also only be claimed on your first deposit; if you don’t claim it while making your first deposit, you won’t be able to at a later date – so make sure you click to accept the bonus when making your first deposit!

Once the bonus has hit your account – including the Book of Dead bonus spins – you have 10 days to complete the wagering requirements. If you don’t fulfil the wagering requirements within this time frame, you will forfeit the bonus. Full terms and conditions can be found on Casilando’s website.

No-Deposit & Free Spins Offers

Casilando Casino is one of the few online casinos that still offer a real-money no-deposit bonus – and this allows you to claim 10 free spins on sign-up! (This is not the 20 bonus spins offer; the 20 bonus spins promo is no longer running.)

We love seeing no-deposit casino bonuses, and that Casilando offers one is great, in our eyes! However, it’s not available to players from the United Kingdom, and not all online casino games can be played using bonus funds.

VIP and Loyalty Programs

Along with many other regular bonus promotions – like their Thursday Getaway, where you can win free spins – Casilando Casino also offers a great VIP program. This sees all players earning loyalty points from the moment they join the online casino. These loyalty points can then be redeemed for bonus funds later down the line.

For every C$10 you wager on games at Casilando, you’ll earn a certain number of points – the amount you earn depends on the game you’re playing. Below, you can see how much certain game types contribute:

• Slots: 2 Comp Points
• Scratch Cards: 2 Comp Points
• Bingo: 1 Comp Point
• Video Poker: 1 Comp Point
• Blackjack: 0.50 Comp Points
• Roulette: 0.25 Comp Points

250 of these loyalty points equates to C$1 in real money – in bonus funds – and, like many other casino reviews correctly state, a wagering requirement of 35X accompanied all winnings from the VIP scheme.

A wagering requirement of 35X isn’t the end of the world, but we would like to see Casilando offering some wager-free bonus at some point in the future!

Banking and Payment Options

Casilando Casino offers a wide variety of payment methods for players to make deposits and withdrawals using, and these payment methods allow you to make hassle-free and secure payments.

Currently, Casilando Casino accepts all major debit and credit cards, including VISA and MasterCard, along with EWallets and pre-paid voucher schemes including Skrill, Neteller, Paysafecard, Interac, and Bank Transfer. The banking options available to you may differ depending on where you live.

There’s a min deposit, $20, for all payment method options – and this min deposit, $20, is also the minimum withdrawal amount. Casilando Casino does not charge any fees on deposits and withdrawals.

Withdrawal Speed

Withdrawals at Casilando Casino are processed in 24-48 hours which isn’t the fastest we’ve ever seen at an online casino, and for the first 24 hours, your funds will remain in a “pending” state, during which you can reverse your winnings.

Once the online casino has processed your withdrawal, it will take 1-5 working days to reach your account, depending on which payment option you selected to use.

Website Experience and Features

Desktop and Mobile Gaming

Casilando doesn’t have a dedicated mobile casino app, but its website is fully mobile-optimized. This allows you to play most of their games from a mobile device.

To get started, you need to head to the casino from your mobile device’s internet browser. You will then be taken directly to the mobile casino, where you’ll find thousands of games to choose from. We found the mobile casino to be fast, easy-to-use and user-friendly, and there’s plenty of mobile games to choose from – something we’re always big fans of!

KYC

As Casilando is licensed by the UKGC and the MGA, they’re required – by law – to carry out verification checks on their players. This is to ensure that all users of the site are 18+.

You may be asked to upload proof of your name and proof of address – and this will usually require you to upload a photo of your Passport/Driving License and a recent Utility Bill. Casilando aims to process all KYC documents within 48 hours, but it’s usually much faster than this, from what we’ve seen.

Responsible Gaming

Casilando takes responsible gambling very seriously, and they go as far as to say:

“We value our players and hope that you enjoy our products responsibly and that gambling continues to be fun and entertaining. Our mission is to provide our players with the most entertaining gambling experience, and it is our duty to help prevent compulsive use of and underage access to our gaming products. As a responsible, licensed gaming company, we have implemented a number of company policies and tools to promote responsible gambling.”

You’ll find yourself able to take advantage of a number of responsible gambling tools and resources, including setting deposit, session and loss limits, as well as taking a time-out or opting for self-exclusion, where necessary. All of these responsible gambling tools can be self-managed – a big plus point in our eyes.

About the Team and History

Casilando Casino was launched in 2017 – so they’re still a relatively new name in the iGaming industry! However, they’re part of the esteemed White Hat Gaming group, so they’re no strangers to the industry.

Casilando is also very well-licensed, and they hold gaming licenses from the UK’s Gambling Commission, the Malta Gaming Authority and the Swedish Gambling Commission.

Due to their licensing conditions, Casilando Casino is unable to accept players from Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, Germany, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Lao People’s, Latvia, Lithuania, Martinique, Myanmar, Netherlands, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Russia, Sao Tome and Principe Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sudan, Syria, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, United States, United States Minor Outlying Islands, Vanuatu, Vietnam, Virgin Islands (U.S.), Yemen and Zimbabwe.

Complaints and Track Record

When putting this review of Casilando together, we didn’t come across any serious complaints here at Casinomeister – and, from what we saw on the rest of the web – it looks like the casino has a solid track record.

Of course, some players do run into issues, but for the most part, these appear to be dealt with quickly, and you shouldn’t run into any problems when you play at Casilando for yourself.

Customer Support

Casilando has a dedicated customer support team – and the customer support team works 24 hours a day, 7 days a week, so you can always get help and support, should you need it.

The easiest way to reach the customer support team is through the live chat portal. Live chat connects you with a trained customer support agent in just a few seconds, allowing you to chat – in real-time – about any issues you’re having.

If you prefer, you can also reach Casilando’s support team via email. However, they state that email responses may take up to 24 hours during busy periods, so it’s worth keeping this in mind – especially if your query is urgent!

Bonuses

• Casilando Casino: 10 Bonus Spins on signup (non UK players)

  Claim T&C 18+

  T&C’s Apply Get Bonus

• Casilando Casino: 100% up to €300 + 90 Bonus Spins Welcome Pack

  Claim T&C 18+

  18+. New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org

  T&C’s Apply Get Bonus

Deposit & Withdrawal

Providers

As mentioned earlier, Casilando Casino offers a huge selection of casino games, casino table games, video slots and video poker machines from many of the world’s leading software providers.

This includes 1×2 Gaming, 2 By 2, Big Time Gaming, Microgaming, NetEnt, Blueprint, Merkur, Amaya, NYX, Red Tiger, Play n’GO, Aristocrat, Evolution, Foxium, Games Warehouse, Elk Studios, Genesis, Leander, Dice Lab, Lightning Box, Stake Logic, Scientific Games, Cayetano, Felt, Kalamba, Inspired Gaming, Just For The Win, Quickspin, Multicommerce, Old Skool, Push Gaming, Realistic, Relax, IGT, WMS, Bally, Barcrest, Spike Gaming, Concept Gaming, Red 7, Inspired Gaming – and more!

Slots

Slots are, by far, the most commonly played real money game at online casinos, and at Casilando, you’ll find thousands of different games to choose from, including classic real money slots, along with more modern video slots.

Quickspin’s games often make an appearance on the homepage as “popular”, and one of older releases – Sakura Fortune – continues to do well for the game developer, with it currently showing as being “very” popular.

You can easily sort through all of the different games thanks to easy-to-use and easy-to-navigate game navigation menus, and there’s also a search function to help you find games directly by their name.

Live Casino

No online gambling casino would be complete without a live dealer casino, and Casilando has chosen Evolution Gaming to provide their live casino games. There’s plenty of live dealer real money games to choose from, including Live Dealer Blackjack, Roulette, Baccarat, Casino Hold’em and many different variations of Live Roulette and Blackjack…

And there’s even several unusual gameshow-like games, including Crazy Time, Monopoly Live and Dream Catcher! All of the live dealer games at Casilando are found under the “Live Casino” tab – and you’ll then be able to view a full breakdown of all live dealer games on offer.

Table Games and Video Poker

You’ll find plenty of casino table games on offer at Casilando, and this includes classic casino games like Roulette, Blackjack and Baccarat to poker games like Caribbean Stud and Three Card Poker.

There’s a small selection of video poker machines on offer, too, like Jacks or Better, Deuces Wild and All American Poker – and, again, all of these games are easily sorted thanks to the handy, easy-to-use game navigation menu.

Progressive Jackpots

Progressive jackpot slots are more popular than ever, and we’re happy to see that Casilando offers a wide variety of progressive jackpots for you to choose from!

NetEnt’s Hall of Gods and Microgaming’s Mega Moolah are the two most popular jackpot games at the site – both capable of offering jackpots worth upwards of $10 million…

And you can find all of the progressive jackpots under the “Jackpots” tab at Casilando.

Casilando Casino Software Providers

General Information