Casilando Casino Review
A well-managed casino with a FANTASTIC welcome bonus
By Jelena Isakov Oct 20, 2021
Casinomeister's Verdict
Casilando Casino is a contender currently being vetted by our team of reviewers. They seem to be well managed, and they’re properly licensed by the UK Gambling Commission and the Malta Gaming Authority – and they offer a huge range of games with great bonuses. They’re doing a good job so far, and you can learn more about them here in our Casilando Casino review.
This casino is unavailable to you, please check out another!
First Impression
Casilando Casino is the youngest sister from the group that Fruity Casa, 21Casino, Slot Planet and Playgrand belong to. Founded in 2017 but relaunched in March 2019.
Casilando features a very nice selection of games and software providers, like 1×2 Gaming, 2 By 2, Big Time Gaming, Microgaming, NetEnt, Blueprint, Merkur, Amaya, NYX, Red Tiger, Play n’GO, Aristocrat, Evolution, Foxium, Games Warehouse, Elk Studios, Genesis, Leander, Dice Lab, Lightning Box, Stake Logic, Scientific Games, Cayetano, Felt, Kalamba, Inspired Gaming, Just For The Win, Quickspin, Multicommerce, Old Skool, Push Gaming, Realistic, Relax, IGT, WMS, Bally, Barcrest, Spike Gaming, Concept Gaming, Red 7, Inspired and many more.
There are over 2000 casino games, of which about 1500 are available on mobile devices as well!
You can also enjoy loyalty points, daily rewards and promos, new game additions regularly and 24/7 support.
Licensed by UKGC and MGA, Casilando operates under stringent regulations, so you can be sure you’re playing at a safe, well-licensed online casino.
While their payouts aren’t the fastest in the world – they claim 48 hours with 24 reverse times (the time funds are available to playback) and don’t have a withdrawal lock feature – they do process payments on weekends.
So far, Casilando Casino is doing a stellar job, and they’re already giving other, more well-established online casinos a run for their money! Find out all about them right here in our Casilando Casino review!
Pros
Strong licensing
Weekend Payouts
24/7 multilingual support
Large assortment of games
Great selection of bonuses
Cons
Reverse time of 24 hours
Withdrawal limits to non-UK players
Does not lock withdrawals
Bonuses and Promotions
Like all online casinos, Casilando Casino offers new players a generous welcome bonus – but they also look after their regulars, too, and they’re also one of the few online casinos to offer a no-deposit bonus still! Below, we look at all the bonuses and promotions this up-and-coming online casino has to offer.
No-Deposit & Free Spins Offers
Casilando Casino is one of the few online casinos that still offer a real-money no-deposit bonus – and this allows you to claim 10 free spins on sign-up! (This is not the 20 bonus spins offer; the 20 bonus spins promo is no longer running.)
We love seeing no-deposit casino bonuses, and that Casilando offers one is great, in our eyes! However, it’s not available to players from the United Kingdom, and not all online casino games can be played using bonus funds.
No deposit required
10 free spins on the game "Book of Dead"
€100
No code required
-
-
VIP and Loyalty Programs
Along with many other regular bonus promotions – like their Thursday Getaway, where you can win free spins – Casilando Casino also offers a great VIP program. This sees all players earning loyalty points from the moment they join the online casino. These loyalty points can then be redeemed for bonus funds later down the line.
For every C$10 you wager on games at Casilando, you’ll earn a certain number of points – the amount you earn depends on the game you’re playing. Below, you can see how much certain game types contribute:
- Slots: 2 Comp Points
- Scratch Cards: 2 Comp Points
- Bingo: 1 Comp Point
- Video Poker: 1 Comp Point
- Blackjack: 0.50 Comp Points
- Roulette: 0.25 Comp Points
250 of these loyalty points equates to C$1 in real money – in bonus funds – and, like many other casino reviews correctly state, a wagering requirement of 35X accompanied all winnings from the VIP scheme.
A wagering requirement of 35X isn’t the end of the world, but we would like to see Casilando offering some wager-free bonus at some point in the future!
BANKING AND PAYMENT METHODS
Casilando Casino offers a wide variety of payment methods for players to make deposits and withdrawals using, and these payment methods allow you to make hassle-free and secure payments.
Currently, Casilando Casino accepts all major debit and credit cards, including VISA and MasterCard, along with EWallets and pre-paid voucher schemes including Skrill, Neteller, Paysafecard, Interac, and Bank Transfer. The banking options available to you may differ depending on where you live.
There’s a min deposit, $20, for all payment method options – and this min deposit, $20, is also the minimum withdrawal amount. Casilando Casino does not charge any fees on deposits and withdrawals.
Withdrawal Speed
Withdrawals at Casilando Casino are processed in 24-48 hours which isn’t the fastest we’ve ever seen at an online casino, and for the first 24 hours, your funds will remain in a “pending” state, during which you can reverse your winnings.
Once the online casino has processed your withdrawal, it will take 1-5 working days to reach your account, depending on which payment option you selected to use.
Responsible Gaming
Casilando takes responsible gambling very seriously, and they go as far as to say:
“We value our players and hope that you enjoy our products responsibly and that gambling continues to be fun and entertaining. Our mission is to provide our players with the most entertaining gambling experience, and it is our duty to help prevent compulsive use of and underage access to our gaming products. As a responsible, licensed gaming company, we have implemented a number of company policies and tools to promote responsible gambling.”
You’ll find yourself able to take advantage of a number of responsible gambling tools and resources, including setting deposit, session and loss limits, as well as taking a time-out or opting for self-exclusion, where necessary. All of these responsible gambling tools can be self-managed – a big plus point in our eyes.
Customer Support
Casilando has a dedicated customer support team – and the customer support team works 24 hours a day, 7 days a week, so you can always get help and support, should you need it.
The easiest way to reach the customer support team is through the live chat portal. Live chat connects you with a trained customer support agent in just a few seconds, allowing you to chat – in real-time – about any issues you’re having.
If you prefer, you can also reach Casilando’s support team via email. However, they state that email responses may take up to 24 hours during busy periods, so it’s worth keeping this in mind – especially if your query is urgent!
KYC
As Casilando is licensed by the UKGC and the MGA, they’re required – by law – to carry out verification checks on their players. This is to ensure that all users of the site are 18+.
You may be asked to upload proof of your name and proof of address – and this will usually require you to upload a photo of your Passport/Driving License and a recent Utility Bill. Casilando aims to process all KYC documents within 48 hours, but it’s usually much faster than this, from what we’ve seen.
Website Experience and Features
Desktop and Mobile Gaming
Casilando doesn’t have a dedicated mobile casino app, but its website is fully mobile-optimized. This allows you to play most of their games from a mobile device.
To get started, you need to head to the casino from your mobile device’s internet browser. You will then be taken directly to the mobile casino, where you’ll find thousands of games to choose from. We found the mobile casino to be fast, easy-to-use and user-friendly, and there’s plenty of mobile games to choose from – something we’re always big fans of!
Brand games
Providers
As mentioned earlier, Casilando Casino offers a huge selection of casino games, casino table games, video slots and video poker machines from many of the world’s leading software providers.
This includes 1×2 Gaming, 2 By 2, Big Time Gaming, Microgaming, NetEnt, Blueprint, Merkur, Amaya, NYX, Red Tiger, Play n’GO, Aristocrat, Evolution, Foxium, Games Warehouse, Elk Studios, Genesis, Leander, Dice Lab, Lightning Box, Stake Logic, Scientific Games, Cayetano, Felt, Kalamba, Inspired Gaming, Just For The Win, Quickspin, Multicommerce, Old Skool, Push Gaming, Realistic, Relax, IGT, WMS, Bally, Barcrest, Spike Gaming, Concept Gaming, Red 7, Inspired Gaming – and more!
Slots
Slots are, by far, the most commonly played real money game at online casinos, and at Casilando, you’ll find thousands of different games to choose from, including classic real money slots, along with more modern video slots.
Quickspin’s games often make an appearance on the homepage as “popular”, and one of older releases – Sakura Fortune – continues to do well for the game developer, with it currently showing as being “very” popular.
You can easily sort through all of the different games thanks to easy-to-use and easy-to-navigate game navigation menus, and there’s also a search function to help you find games directly by their name.
Live Casino
No online gambling casino would be complete without a live dealer casino, and Casilando has chosen Evolution Gaming to provide their live casino games. There’s plenty of live dealer real money games to choose from, including Live Dealer Blackjack, Roulette, Baccarat, Casino Hold’em and many different variations of Live Roulette and Blackjack…
And there’s even several unusual gameshow-like games, including Crazy Time, Monopoly Live and Dream Catcher! All of the live dealer games at Casilando are found under the “Live Casino” tab – and you’ll then be able to view a full breakdown of all live dealer games on offer.
Table Games and Video Poker
You’ll find plenty of casino table games on offer at Casilando, and this includes classic casino games like Roulette, Blackjack and Baccarat to poker games like Caribbean Stud and Three Card Poker.
There’s a small selection of video poker machines on offer, too, like Jacks or Better, Deuces Wild and All American Poker – and, again, all of these games are easily sorted thanks to the handy, easy-to-use game navigation menu.
Progressive Jackpots
Progressive jackpot slots are more popular than ever, and we’re happy to see that Casilando offers a wide variety of progressive jackpots for you to choose from!
NetEnt’s Hall of Gods and Microgaming’s Mega Moolah are the two most popular jackpot games at the site – both capable of offering jackpots worth upwards of $10 million…
And you can find all of the progressive jackpots under the “Jackpots” tab at Casilando.
About the Team and History
Casilando Casino was launched in 2017 – so they’re still a relatively new name in the iGaming industry! However, they’re part of the esteemed White Hat Gaming group, so they’re no strangers to the industry.
Casilando is also very well-licensed, and they hold gaming licenses from the UK’s Gambling Commission and the Malta Gaming Authority
Due to their licensing conditions, Casilando Casino is unable to accept players from Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, Germany, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Lao People’s, Latvia, Lithuania, Martinique, Myanmar, Netherlands, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Russia, Sao Tome and Principe Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sudan, Syria, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, United States, United States Minor Outlying Islands, Vanuatu, Vietnam, Virgin Islands (U.S.), Yemen and Zimbabwe.
Complaints and Track Record
When putting this review of Casilando together, we didn’t come across any serious complaints here at Casinomeister – and, from what we saw on the rest of the web – it looks like the casino has a solid track record.
Of course, some players do run into issues, but for the most part, these appear to be dealt with quickly, and you shouldn’t run into any problems when you play at Casilando for yourself.
Casino Facts
| Founded | 2017 |
| Accredited | not yet |
| Jurisdictions | Malta Gaming Authority, UKGC |
| Casino representative | Representative of 21Casino, Fruity Casa, Casilando, Slot Planet and Playgrand |
| Is this casino certified | No |
| Payout time | 24 hrs |
| Reverse time | 24 hrs |
| Payout limits | €25,000 weekly. No limits for the UK players |
| Weekend payouts | Yes |
| Locks withdrawals | No |
Jelena Isakov is the accounts manager at Casinomeister, and our main representative at iGaming conferences and other professional gatherings. She enjoys being the “good cop” at Casinomeister.
She has a law degree, but lost interest in this when she fell in love with iGaming. This love affair has lasted now for about eight years.
Jelena may just live in Belgrade, Serbia, but she strives to discover as many new places as possible around the world. She is passionate about music and dance. Her favorite bands are Suede, Duran Duran, Tame Impala, The Cure, Vaya con Dios, Royksopp, loads more…
She also enjoys movies – her favorite is “GIA”, but she also recommends – “The others”, “In Bruges”, “Only lovers left alive”, “Prisoners”, “Gone Girl”, “Vicky, Christina, Barcelona”. Favorite directors: Woody Allen, David Fincher and Jim Jarmusch.