Kaboo Casino Review

Great games - great casino

By Casinomeister Nov 27, 2022

Casinomeister's Verdict

Kaboo is connected to a number of casinos (Thrills, Guts, Rizk, etc.) which are all excellent casinos and since recently part of Betsson group. We rarely ever receive any complaints about these guys, and they have a couple of active reps in our forum. I would recommend them to my best of friends.

A pretty decent casino

7.7 Our Rating
7.8 Player Rating
kaboo.com
2015
Payout speed
starstarstarstarempty star
Withdrawal limits
starstarstarstarempty star
Customer service
starstarstarstarstar
Software & Games
starstarstarstarempty star
Licensing
starstarstarstarempty star
Malta Gaming Authority, UKGC
Betsoft Gaming, Elk Studios, Evolution Gaming, IGT, Microgaming, NetEnt, NYX, Play'n go, Quickspin, Red Tiger Gaming...

First Impression

Kaboo casino was one of the casinos launched by the award winning Gaming Innovation Group when they first started, but has branched off with Thrills casino and flying under the banner of Zecure Gaming Limited. But this probably doesn’t make any difference to you since you are look at whether or not this casino should be a casino to make a deposit and play. I would say yes, and here is why:

Kaboo casino is extremely well managed. Looking at the complaints overall, they rarely get any complaints – we have no PABs (foral complaints submitted to us via the Player ArBitration service that we have). In the forum – there are a smattering of criticsms – but other than they – nothing. This is due to the way they respect and serve their players.

They are properly licensed in the UK, Sweden, and Malta – and are primarily focused on the UK and northern European players.

Kaboo casino has an unique approach to the user experience where you can go on missions and achieve points to unlock vaults which provide promotional incentives. Loads of players enjoy this.

Their payouts are rather quick – right now we have not enough input from our Meister Minions – it may be within hours and not the 24 period like they claim, which is great. Webwallets are very fast, so is Visa direct where withdrawals may take a matter of minutes. At the moment, withdrawals are not processed on weekends and they do not lock payments. Doing this would also improve their score.

Withdrawal limits are set at EUR/GBP 35,000 per week which for most players is just fine. If you’re a high rolling VIP, I’m sure adjustments can be made.

Pros

  • Part of a well-established group of online casinos

  • Very rarely complaints

  • Unique concept

  • Solid company

Cons

  • Payouts could be a bit faster

BONUSES AND PROMOTIONS

As with any online casino Kaboo Casino provides players with a welcome bonus – and below, we’re going to look at what this welcome bonus offer entails, along with a look at some other Kaboo Casino bonuses.

Welcome Offer

Kaboo Casino is currently running a welcome bonus promotion where new players can claim up to $100 in bonus funds. Full details – and the terms and conditions – can be found on their ‘promotions’ page.

No-Deposit & Free Spins Offers

Kaboo Casino doesn’t offer any no-deposit bonuses or no deposit free spins at the time of writing.

VIP and Loyalty Programs

Unfortunately, unlike some of the other online casinos operating in the same group of online gambling companies as them, Kaboo Casino doesn’t currently offer a VIP program. This may change in the future and if it does we’ll update this review accordingly. However, they do have a loyalty program where you get to play a unique mini-game as you earn points which can award you with free spins, cash bonuses and other prizes.

Sign up screenshots

kaboo-casino-register-desktop
kaboo-casino-account-desktop

BANKING AND PAYMENT METHODS

Kaboo Casino offers a wide variety of payment methods to players, and you’ll find yourself able to use more than 20 different banking options to make deposits and withdrawals; of course, the exact payment methods that are available to you will vary depending on which country you’re playing from.

Players can make a deposit using a number of payment methods, and Kaboo accepts all major debit and credit cards including Visa or Mastercard. They also offer a number of EWallets and other payment methods including the likes of Skrill/Moneybookers, Neteller, Paysafecard, Trustly, and Sofort. These deposit methods should suit the vast majority of players, and deposits are credited to your account instantly.

The minimum deposit is also just $10, and the casino doesn’t charge any fees for you to make deposits.

Withdrawal Speed

One of the main reasons why so many players choose Kaboo Casino is down to the fact that withdrawals are processed very quickly; in fact, it’s not uncommon for players to receive their funds within 24 hours of first making a withdrawal request!

Average Based on 3 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
9:0
10:15
30 January, 2016
Germany
Neteller
6:00
6:00
No
No
01 February, 2016
Saudi Arabia
Neteller
20:00
23:45
No
No
COMMENTS Kaboo Casino far exceeded my expectations and I'm very impressed with the casino in everything from support to game selection everything
28 February, 2016
United Kingdom
Skrill
1:00
1:00
No
No
COMMENTS No KYC request, total 3 deposits, first w/d request (although was a small amount)

Responsible gaming

Kaboo Casino is required to give many responsible gambling features to its players as part of its license obligations with the United Kingdom Gambling Commission.

Deposit restrictions can be established on a daily, weekly, or monthly basis as well as on a per-transaction basis. Additional options include the ability to “Take A Break” from the casino for a certain period of time in order to give yourself some breathing room if you feel like you are losing control of your games.

While writing our Kaboo Casino review, we were glad to see that you are able to set up all of the site’s responsible gambling options on your own – there is no need to contact the site’s customer service personnel to do so.

Customer support

Another area where Kaboo Casino excels is in providing excellent customer service. You may reach out to customer care at any time of day or night, and the casino has a live chat option with response times that are often less than 60 seconds.

Contacting the live chat feature of an online casino is an excellent approach to evaluate the quality of the customer care provided. Once you have gone through the automated service and are communicating with a human customer care representative, time how long it takes them to respond to one of your’real-life’ inquiries.

It makes no difference whether you receive a response within one or two hours, within 24 hours, or if you have to wait for two or three days; you will have personally experienced the level of customer support and service provided by an online casino and will be able to determine whether it meets the standards you would expect.

If we are being really honest, Kaboo Casino normally responds quickly and professionally to any complaints or questions that its players may have. In addition, the website contains a comprehensive FAQ guide that addresses many of the questions you might have..

In addition to the live chat feature, Kaboo Casino customer care may also be reached by email address. Please identify the appropriate email address and send an email to them if you like to contact the casino using their email address. Just be aware that as compared to their live chat feature, the response time is likely to be far longer than it is with email.

Members of the Casinomeister forum will find that the casino has an active representative on the forum who will be able to address and deal with any questions that may arise.

KYC

(KYC) procedures are extremely critical processes that all respectable casinos are required to implement as part of their licensing obligations. There are no exceptions to the need that all clients be submitted to the casino’s Know Your Customer (KYC) processes.

As soon as you register for an account with Kaboo Casino, the company will conduct an investigation to ensure that you are who you claim to be and reside at the physical location you have supplied to them. The verification of your age and identification will be carried out by one of the company’s age and identification verification service providers while you register.

One of your identification documents, such as a driver’s license, may be required to be photographed and uploaded onto the casino’s computer system. When the ID verification program scans your document, it will ensure that you are who you say you are.

Account verification often consists of two parts: first, establishing the identity of the account holder, and second, verifying the account balance. This is accomplished by the submission of a picture of a valid passport, identification card, or driving license.

In the second section, you must confirm your current residential address. Providing a recent utility bill (e.g., energy, water, or phone bill), bank statement, or tax return will be enough to demonstrate your financial responsibility.

The paperwork must be dated within the previous six months and must include your name, home address, and the logo/name of the firm you are applying for.

Kaboo Casino also has the right to seek documentation proving the usage of any payment methods associated with your account. For example, a bank statement, a photo of a Visa or MasterCard, or a snapshot of an e-wallet are all acceptable forms of identification.

After completing the verification procedure, players will get an email from the casino to confirm that their account has been validated. The verification process should take no more than 24 hours.

Website Experience and Features

Desktop and Mobile Gaming

According to what can be expected from a reputable online casino business like Kaboo, the desktop interface is extremely well-made and user-friendly. The lobby is simple to traverse, and you can usually locate what you are seeking for almost immediately after entering.

Furthermore, the search mechanism is accurate and produces precisely what you are looking for, and the games, once selected, perform as they should, revealing in their fullness all of the effects and features that have been included.

The mobile version of Kaboo Casino is on par with the desktop version in terms of functionality. On a mobile phone or tablet device, the casino is extremely responsive, and the mobile gaming experience is superb when you’re on the go.

Unfortunately, the casino is not available as a downloaded app for either Android or iPhone devices from the organization. But as previously said, the site’s performance is such that many gamers find themselves playing nearly solely from their mobile devices on the site!

Brand games

Providers

Kaboo Casino offers a huge selection of casino games, and you’ll find titles on offer from software providers and game developers including Game providers Betsoft Gaming, Elk Studios, Evolution Gaming, IGT, Microgaming, NetEnt, NYX, Play’n go, Quickspin, Red Tiger, Thunderkick, Yggdrasil Gaming, Big Time Gaming (BTG), Pragmatic Play, Push Gaming, Lightning Box Games – and that’s just a fraction of the brands on offer!

Slots

Kaboo Casino offers hundreds of video slots – the number of slot games you’ll find is actually approaching nearly 1,000 – and these games come from a huge number of game developers and software providers. At the time of writing, Play’n Go’s iconic Book of Dead is one of the online casino’s most popular games, and it’s not hard to see why.

During the free spins bonus round which is triggered by landing 3, 4, or 5 of the scatter symbols anywhere in view it’s possible to win up to 5,000X your stake for landing five of the top symbol anywhere in view – and there’s tons of other slot machines with great win-potential on offer as well!

Live Dealer Games

All of the live dealer games at Kaboo Casino are provided by Evolution Gaming. Known for being the clear industry leader, Evolution Gaming is responsible for some of the industry’s biggest hits like Lightning Roulette, Monopoly Live and Crazy Time.

Table Games

Kaboo Casino offers a wide variety of casino table games and casino games including the likes of Roulette, Blackjack, Baccarat, and some variations of Video Poker.

Progressive jackpots

Progressive jackpot games are, today, more popular than ever before, and Kaboo offers many of these casino games, ensuring you’re able to win life-changing sums of money from a single spin – if it’s your lucky day.

About the Team and History

As a part of writing this Kaboo Casino review we wanted to look at how the online casino was formed – and what kind of experience they have within the online gambling industry. Kaboo Casino was first launched back in 2015, so it’s been around for a fairly long period of time.

Kaboo Casino is owned and operated by Betit Operations – and this is the same online gambling company that’s responsible for other highly-reputable brands including Highroller Casino and Thrills. Kaboo Casino is also connected to Rizk Casino.

Kaboo Casino is well-licensed and holds an online gambling license from the Malta Gaming Authority and the UKGC – so their online casino platform is accessible to players from all around the world.

Complaints and Track Record

While Kaboo Casino has a pretty solid reputation, there have been a few issues where players have found themselves self-excluded without knowing it – and here’s a post from one of our forum members, CraiGDaniel about his experience at the online casino:

Had a long break from slots, found Kaboo.com and decided to give it a go. Took their first welcome bonus and made a £50 deposit which was lost. I took the second deposit bonus yesterday for £50 which I have now turned into a £300 balance.

I however logged on this morning to find a message saying my account was inactive and an email about a self exclusion at a sister site. After research I have found I am self excluded at thrills and this seems to be the reason.

The email stated my deposit has been refunded. Not sure if this is only the last deposit of £50 or both totalling £100. Basically, this should never happen. How is anyone supposed to know the difference between these casinos? There should be a simple trigger in the system that stops you registering!!

Does anyone know if I am fully entitled to getting both my deposits back? I know the £250 in winnings will magically go into someone’s pocket internally. Baffled at the idea that we should know the difference between these sites!”

Another forum member, Luckyscouser45, shared his negative experiences:

anyone play on Kaboo? It’s got to be the world’s glitchiest site. Signed up last night and so far have only been able to play book of death and chili sporadically and Napoleon managed a good hit . All other games error message. Got free spins as well for moving up a level on the spins are for jammin jars can’t use them either. Spoke to live chat to ask about how long it is verify and about the issues of error messages but chat suspiciously disconnects when mentioning the error messages. Managed to get a nice £150 withdrawal from Napoleon which will be sat all weekend as my docs were sent first thing this morning and there aren’t weekend withdrawals even though it’s not a huge amount I’m

Definitely not playing it back. I’ve given up and logged out and doubt I’ll play there again once the withdrawals are sorted.”

However, aside from a few issues here and there (nothing unusual for an online casino and often related to deposit bonuses), Kaboo Casino has a really solid reputation and they’re one of the few online casinos to be Accredited here at Casinomeister.

Casino Facts

Founded2015
Accredited at CasinomeisterYes
JurisdictionsMalta Gaming Authority, UKGC
Casino representativeBetsson Group
Affiliate programBetsson Group Affiliates
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limits35,000 per week
Weekend payoutsNo
Locks withdrawalsNo
English, Finnish, Norwegian
EcoPayz, MasterCard, Neteller, Skrill, Visa
EcoPayz, MasterCard, Neteller, Skrill, Visa
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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