Ring Master Casino Review

Customer support

RingMaster Casino states on their “Contact Us” page that customer support is available 24 hours a day, seven days a week. While this may well be the case, we’re not sure this is implemented.

For example, when we looked at the “Contact Us” page, we didn’t see any option to open up a live chat conversation. We’d typically expect to see this from an online casino that offers customer support 24 hours a day, seven days a week.

Instead, RingMaster Casino tells players to reach out to a customer support email. They state that they will respond to your request within 48 hours. It’s a poor customer support facility, and there’s not even an FAQ section for players to read through.

KYC

One of the biggest giveaways that RingMaster Casino isn’t a reputable casino is their terms and conditions page. It’s only around 200 words long – and this is crazy for an online casino in today’s day and age.

The terms and conditions page is also where we expect to find information about the know your customer (KYC) checks carried out. As you can imagine, RingMaster Casino does not list any information about account verification.

If you choose to play there yourself, they may arbitrarily ask you to complete a verification check. There are no standards or protocols for how these checks will be conducted. Yet again, this is a BIG reason to avoid RingMaster Casino.

Website Experience and Features

As we’ve seen with virtually all Realtime Gaming casinos, Ring Master Casino is incredibly outdated. It looks like something you would have seen 12 years ago in the online gambling world.

The website uses a relatively bland red color scheme, which is present throughout all pages. Black color is used in the background, and almost all text is either yellow or white.

In fairness, navigating around the casino is relatively simple. This is thanks to the main navigation menu, which is found on the left-hand side of the screen. This allows you to view the different game categories available, and it also has a “promotions” button at the bottom which takes you to the main bonuses page.

To our surprise, Ring Master Casino is mobile-optimized. They do not offer a dedicated mobile casino app. However, you can head directly to RingMaster Casino from your mobile device’s Internet browser. You will then be automatically redirected to a mobile-friendly version of the casino.

Like the main desktop version of the site, the mobile casino isn’t anything overly special. The same color scheme is used, and everything feels clunky. However, we did not have any significant issues with loading speeds. We also found it reasonably straightforward to create an account and log in. We would like to see RingMaster Casino develop a dedicated mobile casino app in the future.

Brand games

Providers

RingMaster Casino uses software from Realtime Gaming. Even though it is also a free casino, the site offers players a fairly decent selection of games.

Unfortunately, you won’t find any games from other game developers. In the following sections of this review, we will look at some of the different game categories you will find.

Slots

Online slots are the most prolific type of casino game you will find offered at an online casino. RingMaster Casino offers most of Realtime Gaming’s slot machines. To access them, head to the game navigation menu on the left-hand side of the screen and press “online slots.”

At the time of writing, we found more than 200 different slot games to choose from. Unfortunately, none of the games we saw particularly stood out to us. As mentioned earlier, Ring Master Casino is powered entirely by Realtime Gaming. This means you will not find yourself able to play games from mainstream software providers like NetEnt, Microgaming, or Big Time Gaming.

At the time of writing, some of the different online slots available included: Run Rabbit Run, Copy Cat Fortunes, Thai Emerald, Bubble Bubble Three, Egyptian Gold, Big Center, Hyper Wins, Princess Warrior, Lucky Catch, Miami Jackpots, Asgard Deluxe, Spring Wilds, Cash Bandits Three, Stormont Lords, Trigger-Happy, and Mermaids Pear.

Live Dealer Games

One of the big problems at Realtime Gaming-powered casinos is that live casino games are rarely available. This is due to several factors. First of all, Realtime Gaming does not develop any of its own live dealer games. While this is something they may be looking to do in the future, they have not stated any plans to develop live casino games.

This means that online casinos that run on Realtime Gaming’s platform are not usually able to offer players any live games to choose from. Some casinos have partnered with external game providers like Evolution Gaming or Pragmatic Play. However, from what we can see, this does not appear to be the case with most of the casinos running on the Realtime Gaming platform.

Websites like RingMaster Casino are losing out quite a bit by not offering players the chance to play live casino games. Today, they are more popular than ever before. Many players will not join a casino if they do not see live casino games. This is something to keep in mind if you consider joining RingMaster Casino.

Table Games and Video Poker

When it comes to table games, Ring Master Casino offers one of the most disappointing selections we have seen in quite some time. There are just four titles: Blackjack, Tri Card Poker, Blackjack Perfect Pairs, and Suit’ Em Up’ Blackjack.

We were amazed that there is only one variation of Roulette available, European Roulette. In addition, there are also three specialty games. This includes Keno, banana Jones, and fish catch. These are instant win games that are designed for casual, recreational play.

You are unlikely to find any serious gamblers playing these games. We should also point out that the house edge of these specialty games – especially Keno – can be incredibly high.

RingMaster Casino does a slightly better job when it comes to video poker. At the time of writing, they offer 14 different video poker machines for players to try, and these can all be found from the dedicated video poker tab on the left-hand side of the screen. Like most Realtime Gaming casinos, Ring Master Casino offers all of the game developer’s video poker machines – and some of these allow you to play multiple hands at once.

Some of the video poker machines we found while writing this Ring Master Casino review include Jacks or Better, Joker Poker, Double Jackpot, Aces and Eights, Deuces Wild, All-American Poker, and Sevens Wild.

Progressive jackpots

For some reason, Ring Master Casino does not have a dedicated progressive jackpot games page. However, if you look through the online slots available, you will find that some of these games have a blue banner overlaid on the game image. This banner displays information about the current jackpot – this means the casino does offer a selection of progressive jackpot games to players.

Unfortunately, because you won’t find progressive jackpot games from industry leaders like Microgaming or Red Tiger Gaming, the value of the jackpots tends to be pretty low. For example, we found slot games with jackpots worth as little as $104 – and that’s probably not going to cut it for most gamblers.

However, there are a few games that have jackpots worth significantly more. For example, Epic Holiday, one of Realtime Gaming’s newest online slots, features a current jackpot worth just over $5,000.

5 Wishes is another jackpot game you will find at RingMaster Casino. At the time of writing, the progressive jackpot is worth $1062. None of these jackpots offer a life-changing amount of money, but they can be an excellent addition for those who seek the thrills of jackpot games.