Loki Casino Review
A Great Slot-Focused Casino With A Generous Welcome Bonus
By Casinomeister Sep 14, 2021
Loki Casino offers a great selection of games from industry-leading software providers like NetEnt and Pragmatic Play, and their outstanding game range makes the site a great fit for all players. A great customer support team, generous welcome bonuses and weekly free spin promotions make the casino even more appealing. Here at Casinomeister, we recommend the casino to any new player looking for a new casino to try out.
Launched in 2016, it should come as no surprise to see that Loki Casino is developed around a modern, clean and slick look and feel. The website runs incredibly quickly, all games render in so-called instant play (so you can play them directly from your internet browser), and an extensive range of games – from casino table games and video slots to video poker and BTC games – offers players a huge amount of choice.
Withdrawals are also processed incredibly quickly (usually instantly, but always within 24 hours), and the customer support team is incredibly friendly, helpful and responsive. Keep reading our Loki Casino review to determine why we recommend this casino and what you can expect when playing there yourself.
Has a pretty good VIP program
Bonuses and Promotions
As you’d expect from any reputable online casino, Loki Casino offers a wide variety of bonuses and promotions. In this part of our casino review, Loki Casino’s main welcome bonus, high roller bonus, and other bonuses will be covered in-depth.
No-Deposit & Free Spins Offers
While Loki Casino doesn’t offer any specific no-deposit bonuses or free spins offers (aside from that mentioned), they do run a few regular promos. For example, every Friday, you can claim a 50% reload bonus up to $450 + 60 free spins while using the code HAPPYWEEKEND.
The site also offers a Birthday Bonus – offered, of course, on your birthday – and this can include free spins, a cash bonus, or a combination of both! You can always check the current list of casino bonuses available to players from the “Promotions” tab. Here, you can also read the terms and conditions, view wagering requirement terms and track your wagering requirement progress if you have any outstanding bonuses on your account.
VIP and Loyalty Programs
From the moment you join Loki Casino and make your first deposit (provided it meets the minimum deposit requirements), you’ll be enrolled in the site’s loyalty program. This sees you rewarded with Complementary Points every time you play, and these points can be redeemed for free spins, matched deposit bonuses and cash prizes.
There are six different levels to the VIP program, and the higher up you get, the bigger the rewards – and the more your points become worth. Any bonuses claimed using your Complimentary Points are subject to the casino’s standard terms and conditions, and, as always, we’d recommend having a read-through of these to make sure you don’t accidentally break any of the bonus’s terms.
BANKING AND PAYMENT METHODS
Loki Casino offers a wide variety of payment methods for you to choose from, and you’ll find all major debit and credit cards accepted – including VISA, MasterCard and Maestro – as well as some EWallets and alternative banking options. This includes Skrill, Neteller, Paysafecard, Trustly, QIWI, Comepay, Sofort and, more recently, even Bitcoin!
All deposits (bar Sofort) are credited to your account instantly, and the minimum deposit amount for all payment methods is just $10 – 0.02BTC when depositing using Bitcoin.
While writing this Loki Casino review, we also noticed the site offers a “fast deposit” option; while playing a game, simply click on the green ‘Deposit’ button at the top of the page, and you’ll be able to deposit without disrupting your gameplay or exiting the window. A small box will pop up on your screen, and you just have to click on your preferred banking option, select the amount and confirm the transaction!
Loki Casino can boast something most online casinos can’t; they aim to process the vast majority of their withdrawal requests instantly! This means there’s very rarely a pending time – and even in the busiest of periods, withdrawals are almost always completed within 1 hour. Most of the payment methods available at Loki Casino will then credit your account instantly – except for withdrawals made back to a debit card which can take between 1-3 working days.
The minimum withdrawal amount is $20, and the maximum per withdrawal is $5,000.
While we were writing this review, Loki Casino managed to meet most of the responsible gambling criteria we look for when vetting a casino. While they could be a little more thorough when explaining what responsible gambling tools are available, once we got past the initial barrier (a fairly bland responsible gambling page linked in their footer), we found that they do allow players to set their own limits – deposit limits – so you can control how much you deposit each day, week or month.
They also offer a feature that allows you to temporarily suspend your account. Once this period of time has passed, your account will be reopened automatically. However, if, after it’s unlocked, you still feel like gambling is a problem for you, you can request that your account be blocked permanently; this action is irreversible.
Loki Casino operates a customer service facility 24 hours a day, 7 days a week, so you’ll be able to get in touch with the online casino’s support team should you need help or have questions.
The easiest way to reach the customer service team is through the live chat option, as this connects you with an operator in a matter of minutes. Once connected, the live chat facility allows you to speak in real-time with an operator, and support is offered in a wide variety of languages, including English, Dutch, Turkish, Greek, Norwegian, Finnish, German, Russian, Swedish and Spanish.
If you don’t want to use the live chat facility – or find yourself unable to – Loki Casino also offers email and phone support. Details of their customer support facility can be found on the “Contact Us” page of the casino’s website.
Loki has a pretty standard verification procedure. To complete it, you need only click on your profile and then the ‘Verification’ tab at the top of the page. You will need to provide a document to prove your identities, such as a copy of your passport or driver’s license, proof of address and some form of a bank statement showing the deposit.
Loki’s support team also reserves the right to call you at any point as part of their KYC procedure to ensure that you have given them the correct contact details. If you do not respond within two weeks, they may confiscate your winnings and/or disable your account.
As Loki Casino doesn’t accept players from the United Kingdom, their Know Your Customer (KYC) checks aren’t likely to be too intrusive – and you may find that you’re able to deposit, play – and withdraw – without needing to prove your identity. However, if and when they ask you to verify your identity, it can take up to 72 hours for your submitted documents to be approved. So we recommend you submit ID documents and Proof of Address as soon as you join the site to save time later down the line.
Website Experience and Features
Desktop and Mobile Gaming
Loki Casino offers a fully functional mobile version of its website. While it’s not a dedicated mobile app, this mobile version of their website allows you to play seamlessly from your mobile device’s internet browser. There’s nothing to download or install, and you simply head to Loki Casino from your mobile device as you would any other website, log in (or create an account), and begin playing!
Both the site’s desktop and mobile website work really well, they’re slick, clean and fast, and they serve as a great example of what online casinos can achieve if they take development and their user interface seriously.
Loki Casino has a special section on their website titled “Bitcoin Games”, – and this is a breakdown of all the slots which can be played using the popular cryptocurrency. There’s a fair number on offer, and you’ll find some of the most popular games around inside, including Wolf Gold, Book of Egypt, Chilli Heat, Vegas Nights and Satoshi’s Secret.
We should point out that these are not provably fair Bitcoin games like we see at some other cryptocurrency casinos. They’re simply games that have the technology to be played using Bitcoin, as well as fiat currencies like EUR, USD and GBP.
Loki Casino offers a great selection of games, from video poker and video slots to casino table games, live dealer games and even progressive jackpot slots! These games are provided by some software providers, including Amatic, Betsoft, BGAMING, Endorphina, Ezugi, Habanero, iSoftbet, MrSlotty, Pragmatic Play, Red Tiger Gaming, Yggdrasil and NetEnt.
All of the games at Loki Casino are available to enjoy in so-called instant play mode, and before you play any of them for real money, you can also choose to try out any games at Loki for free in the so-called “demo” play mode.
Arguably one of the biggest reasons why new players would choose to join Loki Casino – aside from the great bonuses on offer – is the fantastic selection of slots for you to try out. What we love – and something we see mentioned in several other casino reviews – is that it’s not just the number of games on offer… but also the range of game developers these games are offered from.
The real money slots range at Loki Casino is huge – and one of the most popular games at the moment is the Dragon Kingdom, a popular slot from Pragmatic Play. This medium variance video slot offers an exciting free spins feature where you can choose which of the five bonuses you’d like to play – and big wins can be formed in the base game, too!
Betsoft also makes a prominent display at Loki Casino. This popular software provider is known for its high-quality, 3D slots – many of which feature creative bonuses and features built into them and unique themes. One of their most popular slots to enjoy at Loki Casino is Frankenslot’s Monster – a game that offers a huge maximum win and one that players from all over the world love.
NetEnt’s full portfolio of games is also available, so you’ll be able to play hit titles like Dead or Alive II and Fruit Shop Megaways, along with old-school titles like Secret of the Stones and Jack and the Beanstalk.
During our casino review, we found Loki Casino has a long list of live games available. The selection can be found when clicking on the ‘Live Casino’ button on the home page, illustrated with a pair of lips. There, players can find a variety of blackjack and roulette games with live dealers at the casino.
The live dealer games at Loki Casino are provided by Evolution Gaming and Ezugi – both industry leaders in the live games niche and both companies who offer a great selection of games. You’ll find yourself able to enjoy titles like Roulette, Lightning Roulette, Blackjack, Crazy Time, Dream Catcher, and Blackjack Party.
If you’re not a fan of live games and prefer to play the computerised versions, instead, you can find a small selection of blackjack, poker and roulette games on the Table Games section of the home page. There are five providers of these games at Loki, and they supply casino games such as Blackjack, Blackjack VIP and American and European Roulette.
It’s a fairly decent selection of casino games, but we feel the site could do with adding more titles. We should also point out that other games like Blackjack, Baccarat and Casino Hold’em are available – but there are some restricted countries where these games are unavailable.
Loki Casino has a selection of Jackpots that can be found under their own category on the home page. The selection of games is wide, including games such as Age of the Gods, Aztec Coins, Bank Robbers, Divine Fortune, and many others.
It also seems to be updated regularly as several games are branded with a yellow ‘new’ sign. Be aware that if you’re choosing to claim the Loki Casino welcome bonus, you won’t be able to use your bonus funds on any of the progressive jackpot slots – despite what other casino reviews may say online.
About the Team and History
Loki Casino was founded in 2016. The entire site was built on the premise that online casinos should have a clean, neat and modern design – replacing the dated and often slow-loading websites that had become synonymous with the iGaming industry.
Since their foundation, Loki Casino has managed to partner with some of the biggest game developers on the planet, and today, they boast more than 500 games for players to enjoy. Along with great weekly bonuses, Loki Casino also acts as a multi-currency – so, along with fiat currencies like USD and EUR, you can make deposits, play, and withdraw using cryptocurrencies like Bitcoin and Litecoin.
Today, the site continues to broaden its reach, opening up to new countries and constantly adding new games. In terms of licensing, the casino’s online gambling license is issued in Curacao;. At the same time, this may, for some players, be a bit of a red flag, Loki Casino have a solid track record – and it’s very rare that we hear of players being unhappy with their experience. More on that in the section below. Not all online casinos with a Curacao gaming license are bad – and just because you see a Curacao gaming license seal doesn’t mean you should write a casino off right away.
Complaints and Track Record
Loki Casino has a complaints process that is pretty standard for online casinos. If you scroll down at the end of the home page, you will find a ‘Complaints’ section. Alternatively, you can email the casino at [email protected].
With over 5 years of running their site, Loki Casino has managed to keep a fairly solid reputation online. Of course, negative comments can be found online, but the same can be said of any online casino – and we haven’t seen anything that would concern us; Loki Casino has, so far, shown itself to be a completely legitimate and fair iGaming operator.
|Jurisdictions||Curaçao Master License 8048/JAZ (Antillephone N.V)|
|Casino representative||Affiliate Manager|
|Is this casino certified||No|
|Payout time||24 hrs|
|Reverse time||24 hrs|
|Payout limits||€15,000 a month, with exceptions for higher VIP levels|