Primaplay Casino Review
A solid RTG casino in the iNetBet group
By Jelena Isakov Nov 17, 2022
PrimaPlay is a sister site of the award winning iNetBet casino which we have had a business relationship for nearly two decades.
Some players ask if Primaplay is a fraud and scam casino. In our opinion, this couldn’t be any further from the truth. Even though they may be licensed in the sun kissed island of Curacao, their operators have maintained the Casinomeister Philosophy since I have known them. Complaints are taken care of fairly and swiftly, and players’ satisfaction of a great gaming experience is their highest priority. I would recommend them to my closest friends.
Great selection of RTG games
Primaplay Casino is an RTG-powered online casino. It is owned and operated by the iNetBet group. Here at Casinomeister, we have a solid reputation with the group, and all of the properties they run are licensed, fair, and safe casinos.
Primaplay Casino is undergoing a revamp. Unfortunately, this revamp hadn’t yet happened at the time of writing. You can expect the casino’s website to look more modern in the next few weeks. The lack of modernization is one of the only complaints we have with the casino.
As with many RTG-powered casinos, Primaplay Casino currently looks quite dated and old-fashioned. The casino still offers a downloadable software client, although instant-play gaming is now available.
If you are looking to play slots, keno, and scratch card games, Primaplay Casino is perfect. Unfortunately, they do not currently offer any live casino games.
In this review, we will be looking at everything you need to know about Primaplay Casino. Firstly, we will be looking at the bonuses and promotions available. Later on, we will look at some of the different casino games and finish things by looking at the customer support facilities.
Great selection of RTG games
Plenty of scratch card games
BONUSES AND PROMOTIONS
Primaplay Casino, like all of the top Realtime Gaming casinos, offers a variety of bonuses and promotions to players. These bonuses are available both to new players and existing customers. Whether you would like to claim a deposit bonus, a welcome bonus, free spins, or other promotions, Primaplay Casino has you covered.
We should point out that Primaplay Casino requires you to use a bonus code for many of its promotions. While this is not always the case, most of their current deposit bonus promotions are activated using a bonus code. Because of this, we also recommend checking the bonuses and promotions page at Primaplay Casino to make sure you are getting up-to-date and accurate information.
In the sections below, we will be looking at some of the different welcome bonus offers currently available at Primaplay Casino. We will also look at some of the other bonuses and promotions the site is currently running. Firstly, we will look at the main new-player offer.
The main welcome bonus at Primaplay Casino is delivered in a standard welcome bonus. New players can claim a 300% matched deposit bonus of up to $1500. To claim this welcome bonus, you must use PRIMA300 when making your first deposit. If you do not use this bonus code, the deposit bonus will not be credited to your account. Please note that the customer support team will not be able to add the bonus to your account retrospectively.
As with any deposit bonus, the welcome bonus at Primaplay Casino comes with some terms and conditions. First of all, this offer is available to new depositing players only. If you have already created an account with Primaplay Casino, you will not be eligible for this bonus. The bonus money needs to be wagered a total of 40 times. You can complete the wagering requirements on slots, keno, and scratchcard games. These wagering requirements must be completed before you request a withdrawal.
While playing with bonus funds, the maximum bet is five dollars. If you break this Max bet limit, you risk having your entire bonus – and any winnings associated with it – confiscated.
Below, we list some other terms and conditions Primaplay Casino points out:
“Bonus is non-cashable. Standard Casino terms and conditions apply. To redeem your code, please visit the cashier section of the casino lobby, select the coupon tab and click “available coupons.”
New Player 100% Any Games Offer
Primaplay Casino offers a unique promotion that we haven’t seen before.
All new players can choose to claim a different welcome bonus designed to be used on casino table games. If you prefer to play card and table games, you can claim a 100% matched deposit bonus of $250. To claim this bonus, when making your first deposit, you must enter the code PRIMA100.
You will notice that the bonus money is immediately credited to your online casino account. You are then free to play any card and table games available at Primaplay Casino. As with any deposit bonus, there are terms and conditions you need to be aware of. First of all, this offer is available to new depositing players only.
The wagering requirements are pretty high. You need to wager the total amount of the bonus 50 times before making a withdrawal. There are also some excluded games to be aware of. Before requesting a withdrawal, you are not allowed to play Baccarat, craps, roulette, or Sic Bo. Below, you can see some of the other terms and conditions Primaplay Casino talks about:
“Maximum bonus is $250. All bets placed must be $5 or under. The bonus is non-cashable. Standard Casino terms and conditions apply. To redeem your code, please visit the cashier section of the casino lobby, select the coupon tab and click “available coupons.”
No-Deposit & Free Spins Offers
Today, no-deposit bonuses are almost exclusively found at Realtime Gaming casinos. Profit margins are lower than ever for online gambling websites, and most companies simply cannot afford to offer no-deposit bonuses today. When we wrote this Primaplay Casino review, we were pleased to see that they offer all new players a generous no-deposit bonus. New players who sign up and create an account will automatically have a $50 free chip added to their account.
This free chip will appear in your account as soon as you have confirmed your email address. The wagering requirements for the free chip are 50X. While playing with bonus funds, you can play slots, keno, and scratchcard games. The maximum withdrawal from the no-deposit bonus is $100. This may sound relatively low, but it is worth remembering that this is free money. The casino cannot have an unlimited win clause as it would open up too much financial liability.
Here are some of the other terms and conditions attached to the bonus:
“All bets placed must be $5 or under. The bonus is non-cashable. The bonus balance will expire after 48 hours if the wagering requirement is not met. Standard Casino terms and conditions apply. Your account must be verified to withdraw, and at least one deposit is required. Winnings must be withdrawn via BitCoin. To redeem your code, please visit the cashier section of the casino lobby, select the coupon tab and click “available coupons.”
Monday Blues Buster
The Monday Blues Buster promotion is available every Monday at Primaplay Casino. On your first deposit on a Monday, you will be able to claim a 77% matched deposit bonus. This can be claimed a total of three times every Monday. The bonus can then be used on any casino’s video slot games. To take advantage of this promotion, you need to use the bonus code MONDAY77 when you make a deposit.
You can redeem the Monday Blues Booster deposit bonus between 00:00 EST and 23:59 EST. Surprisingly, the wagering requirements are just 30X. This is fair, and it gives you a perfect chance to complete the wagering requirements and withdraw any winnings.
The maximum bonus you can claim on a single deposit is $250. This means there’s a total of $750 up for grabs every Monday. Primaplay Casino points out that standard casino bonus terms and conditions apply. If you would like to claim this bonus, you need to head to the cashier section of the website and click on the coupon tap.
You will then need to click on available coupons. If you do not see the promotion name there, you can manually enter the bonus code.
You Choose Tuesdays
Another unique promotion running at Primaplay Casino is You Choose Tuesday. As the name suggests, this promotion runs every Tuesday. You can redeem this bonus three times between midnight EST and 23:59 EST. You will be given a 65% matched deposit on each of these three deposits. You can then use the bonus funds to play any casino game. Although, there are a few restrictions.
Using the bonus, you cannot play Baccarat, craps, roulette, or Sic Bo. That’s not bad, though, and you can play most video slots and casino table games. The total deposit and bonus amount need to be wagered a total of 35X. That is quite a reasonable level of wagering requirements, especially since you can claim the bonus three times.
On every single deposit, the maximum bonus is $150. You also need to use a bonus code to claim this bonus. When making your first three deposits on Tuesday, you need to enter the bonus code TUESDAY65 when making your deposit. When your deposit is successful, the bonus will be automatically credited to your account. Standard casino bonus terms and conditions apply.
Hump Day Spins
Every Wednesday, Primaplay Casino runs a promotion called Hump Day Spins. This promotion is redeemable up to 3 times between 00:00 EST and 2 3:59 EST every Wednesday. On each of the three deposits, you will be eligible to claim a 60% matched deposit bonus which you can use on several video slots. In addition to this, you will also receive several free spins.
The total bonus amount needs to be 25X on slots, keno, and scratch card games. Unfortunately, you cannot play casino table games using the bonus funds from this promotion. The maximum bonus is $250; that’s quite generous considering you can claim three times. In total, you are eligible to claim $750 every Wednesday.
However, you do need to use a bonus code to claim, and this bonus code needs to be entered when you are making your first deposit. When writing, the bonus code you need to enter is WEDNESDAY60. If you do not input this bonus code when making your deposit, you will be unable to claim the bonus. The customer support team cannot retrospectively credit the bonus to your account if you forget.
New Game Free Spins
Another unique promotion available at Primaplay Casino is New Game Free Spins. Provided you are a depositing player at Primaplay Casino, you’ll be able to claim regular free spins whenever new games are released. For example, when writing, they are offering players 100 free spins on one of their latest video slots: Penguin Palooza.
While the requirements for these bonuses are subject to change, we will look at the current requirements for this review. If you want to claim 100 free spins on this new video slot, you simply need to deposit $10 or more. When you make this deposit, you must enter a unique bonus code. At the time of writing, this bonus code is PALOOZA100.
The free spins will then be credited to your account immediately. Simply open up the video slot, and you will be awarded 100 rounds. As with all bonuses, there are some terms and conditions to be aware of. First of all, the free spins winnings need to be wagered a total of 35X before they can be withdrawn. Slots, keno, and scratch card games are the only games you can play while using bonus money.
The maximum withdrawal from the free spins is $100. In our opinion, this is a little low. Generally, we only see maximum cash-out limits like this when looking at no-deposit bonuses. When playing with bonus money, you are also limited to a maximum bet of five dollars. Standard casino bonus terms and conditions apply.
VIP and Loyalty Programs
At the time of writing, we could not find any evidence of a VIP program at Primaplay Casino. This is a shame, and it’s something that potentially regular customers may see negatively.
We would like to see Primaplay Casino introduce a VIP scheme or loyalty program in the future. Even something as simple as a cashback scheme can be very appealing to players; it can also benefit the casino.
BANKING AND PAYMENT METHODS
Prima Play Casino strives to make depositing and withdrawing funds as simple as possible. Everything is as simple as possible for you, whether you want to play online casino games or receive casino bonuses.
Prima Play Casino supports several different payment options. To begin, all major debit and credit cards are accepted for deposits and withdrawals. VISA and MasterCard are examples of this. Your debit or credit card deposits are immediately credited to your online casino account. There are no fees at Prima Play Casino. However, depending on the currency you are depositing in, your card issuer may charge you a fee.
Prima Play Casino now accepts several popular eWallets from across the globe. Skrill and Neteller are examples of such services. You won’t have to clutter your credit card statement with online gambling purchases if you use an EWallet. You just fill your EWallet account and then use that money to make deposits and withdrawals.
Deposits and withdrawals are nearly always done promptly is another significant advantage of utilizing an EWallet. This gives you quick access to your earnings.
The payment times at Prima Play Casino are not specified. They do, however, claim that payments are processed quite rapidly. They seem to be almost always be completed in less than 24 hours. Naturally, the payment method you choose for your withdrawal will impact its processing speed.
EWallets, for example, are a great way to make withdrawals. When Prima Play Casino executes your withdrawal request, the money will be accessible in your EWallet account. This eliminates the need for you to wait extended periods for your money.
However, withdrawals at Prima Play Casino are subject to specific, very particular terms and limitations. They claim:
“All withdrawals are subject to audit and are only paid to verified accounts. To verify your account, you will provide us with sufficient documentation to prove your identity, complete our verification form and make at least one cash purchase. This cash purchase is for verification purposes only and can be withdrawn with no wagering requirement.”
We’ll talk about the verification process at Primaplay Casino later in this review.
Primaplay Casino abides by the rules and conditions of its online gaming license’s responsible gambling policy. This implies they must ensure that participants do not wager more money than they can afford. They must also supply gamers with a variety of tools. These solutions for responsible gambling enable you to restrict access to your online gaming account or entirely block it.
The deposit limit is the first responsible gaming measure available at Primaplay Casino. The easiest way to keep track of how much you spend while gambling online is to set deposit restrictions. You will be allowed to deposit just that amount of money into your online gambling account after establishing a deposit limit. On a weekly or monthly basis, this restriction might be established.
You may change your limit at any moment once you’ve established it. However, you must wait at least 24 hours before raising your deposit limit. This is referred to as a cooling-off time.
If you want to take a vacation from online gaming, Primaplay Casino allows you to do so. A time-out enables you to disable access to your online gaming account temporarily.
This feature might disable your account from 24 hours to six weeks. You will be unable to access your Kudos Casino account at this period. Your online casino account will be automatically reopened after the time limit.
Primaplay Casino also allows all players to enroll in a self-exclusion agreement if they need to take an extended vacation from online gaming. This is a more long-term approach. Self-exclusion is for gamers who believe they have lost control of their online gaming.
A self-exclusion agreement may be signed for a minimum of six months. You will be unable to log into your account after you have signed a self-exclusion agreement. Because this move is irreversible, you should think twice before implementing it on your Primaplay Casino account.
As we’ve said many times in our Prima Play Casino review, the site is powered by Realtime Gaming, which means you won’t be able to play games from other software suppliers. For example, you won’t be able to play games from Microgaming, Playtech, or Quickspin at Prima Play Casino.
Of course, this will be a turnoff for some players. We appreciate that many players nowadays seek online casinos that provide various options.
However, it’s worth noting that Prima Play Casino does have the whole Realtime Gaming game library. You’ll be able to choose from over 450 different titles ranging from video slots to blackjack and roulette to video poker and quick win games.
Given that Realtime Gaming creates PrimaPlay Casino’s website, it’s only natural that the same company creates the games. We’re happy to report that the online casino now offers RTG’s entire video slot library, which includes titles like:
Hercules the Immortal, Dirty Martini, Crazy Vegas, Builder Beaver, Aladdin’s Wishes, Bubble Bubble 2, and Kung Fu Rooster.
Live Dealer Games
Prima Play Casino is no exception to the trend that Realtime Gaming casinos seldom provide live dealer casino games. Because Realtime Gaming does not presently create any live dealer casino machines, online casinos such as Prima Play Casino cannot provide players with a live casino experience.
While some Realtime Gaming casinos have collaborated with live casino suppliers like Evolution Gaming and NetEnt, regulatory considerations make it too much of a bother. Now, it costs too much money – for the casino platform, as seems to be the case with Prima Play Casino.
We’d love to see Prima Play Casino team up with a company like Evolution Gaming to ensure that players can enjoy live casino games in the future. For the time being, players cannot play live casino games at the site. If these are games you’re looking for, you might be better off going to another casino – preferably one that isn’t powered by Realtime Gaming software.
Unfortunately, Prima Play Casino only provides two types of roulette – American and European. This means you won’t be able to experience the same diversity as you would at most other online casinos today.
We’re not sure why the selection is so limited – which is a pity since Prima Play Casino has a lot of promise and could easily extend its Roulette game selection to cater to more players.
The Blackjack selection at Prima Play Casino is similar to Roulette, with just three distinct game varieties: standard Blackjack, Blackjack Perfect Pairs, and Suit ‘Em up Blackjack.
We realize that Prima Play Casino is restricted to RTG’s games, but we’re not clear why they can’t provide a more extensive selection of games.
Table Games and Video Poker
Again, Prima Play Casino’s list of casino table games isn’t awe-inspiring. We were startled that they don’t presently offer Baccarat or Craps, two of the best games among players. Caribbean Hold’em Poker, Caribbean Stud Poker, Quadra Poker, Caribbean Draw Poker, and Let Em Ride are the only online table games available at Prima Play Casino.
Prima Play Casino could undoubtedly do a better job expanding its game collection in blackjack and roulette, but we guess it’s not the end of the world since most of the essentials are covered. We’d like to see more slots, keno, and scratch games.
Thankfully, the video poker choice at Prima Play Casino is far more impressive. There were 16 distinct versions of video poker to pick from at the time of writing. For example, favorites like Bonus Poker, Sevens Wild, Aces, and Aces and Eights are all available.
While researching Prima Play Casino for this review, we were pleased to discover that the site offers a sizable selection of progressive jackpot games. These games are well-known among Realtime Gaming fans because they allow you to win hundreds of thousands of dollars while wagering relatively small amounts of money.
The progressive jackpot games from Realtime Gaming function differently depending on whatever game you’re playing. Although some of their games need players to activate certain extra features to win the jackpot, most of their titles pay progressive jackpots at random.
This means that whenever you play one of the jackpot games for real money, one of the progressive jackpots may be given during a spin. When this occurs, a pop-up box will show on your screen to inform you that you have received one of the prizes.
Prima Play Casino has a separate area for all of the various jackpot games playable. This is one of the elements we particularly enjoy about their website.
Go to the current game nav menu and click on the progressive jackpots tab to get to this part. You’ll be led to a page where you can see all of the numerous progressive jackpot games offered and the latest jackpot values by hovering over the game at Prima Play Casino.
This enables you to check how much a particular game’s prize is worth without opening and loading the game manually.
About the Team and History
PrimaPlay Casino is part of the iNetBet Group. They have been operating since 1999, making them one of the oldest online casino groups in the world. PrimaPlay Casino is famed for its casino bonus. It’s a typical RTG casino, so don’t expect to find any live dealer games.
PrimaPlay Casino is licensed in Curacao. Usually, this would be cause for concern. However, we have had a close business relationship with the operators of iNetBet for nearly twenty years. They are stanch followers of the Casinomeister philosphy of the treatment of players and if there are any problems, they are just a phone call away. Over the past two decades, they have proven themselves to be trustworthy. PrimaPlay Casino is not a fraud nor a scam casino.
|Accredited at Casinomeister||August 2022|
|Jurisdictions||Curaçao Master License 365/JAZ|
|Casino representative||iNetbet, iNetbet EU, Kudos Representative|
|Is this casino certified at Casinomeister||No|
|Payout time||24 hrs|
|Reverse time||24 hrs|
|Payout limits||No set withdrawal limits. However payments may be made in instalments dependant on the capability of processor|