"Closing its doors - they took too long to payout anyway"
StarGames was accredited for some time in 2010-2011, but their rep disappeared. They tried coming back on board via Baptism by Fire, but their payouts just took too long, and their CS was too slow as well. After enough players complained, their BBF was cancelled – 16 October 2013.
As a result of internal business decisions, we regret to inform you that StarGames shall be closing off its service offering to existing customers with immediate effect. Provided that you have supplied us with all the necessary payment details, please rest assured that we are doing our best to payout any pending commission as soon as possible.
And as the above quoted paragraph explains, they have now closed their doors.
There’s Help Centre and also Player Community as well, for any queries and questions you have