StarGames Casino Review - In the Grey Zone

"Long Payouts"

CM Rating
6.5/10
User Rating
7/10
Pros:
Solid company
Cons:
Not too player friendly
Not Accepted
Responsive

Overview

First Impression

StarGames was accredited for some time in 2010-2011, but their rep disappeared. They tried coming back on board via Baptism by Fire, but their payouts just took too long, and their CS was too slow as well. After enough players complained, their BBF was cancelled – 16 October 2013.

Deposit & Withdrawal

Accepted currencies:
EUR, GBP, HUF, PLN, RUB, USD
Deposit Methods:
Bank wire transfer, CartaSi, Carte Bleue, ClickandBuy, GiroPay, iDEAL, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Przelewy24, Skrill, Sofortuberwaisung, Teleingreso, Ukash, Visa
Withdrawal Methods:
Bank wire transfer, ClickandBuy, Neteller, Skrill, Visa
Reverse time
48 hrs
Cashout time
48 hrs
Payout limits
None
Weekend cashouts
Yes
Manual flushing
No

General Information

Website
stargames.com
Software
Evolution Gaming , Novomatic
Casino Reps
nborw
Live Games
Yes
Loyalty program
Yes
Founded
2002
Licensing Jurisdiction
Malta
Certified
No
No Deposit Bonus
No
Jackpots
Accredited
Ex-Accredited
Publicly traded
Yes
Affiliate program
No
Mobile
Yes
Other products
Country restrictions:
Albania, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, French Polynesia, Georgia, Greece, Hungary, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Montenegro, Norway, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, Spain, Switzerland, Turkey, United Kingdom, United States
See All Countries
Phone contact

International: 00356 2713 7886 (€0.045/min. support in English)
Germany: 0180 540 78 20 (€0.14/min. using a German landline)

Contact info
support@stargames.com

Pros

Massive selection of Novomatic Games

Rock solid company

Cons

Slow support

Poor reviews from members

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points

Bryan's Verdict

Even though this is a popular casino with Germans, their support is not up to standards with their competitors. There is no live chat, and they do not have toll free numbers for their support. This is typical for a German run company (Germany is normally about a decade behind everyone else when it comes to support options).

But if you are a fan of Novomatic games, this is the place to play. Stargames is connected to GreenTube, the online supplier of Novomatic games. So they will have the newest releases – and their selection of Novomatic games is the most thorough.

 

 

Rating
6.5/10

Forum

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