Novibet Casino Review

Overview

Novibet casino has been around for a few years, and there have not been too many complaints about them – so that’s good. They are focused on the English/Greek market with casino, sports, and live dealers as their main platforms.

As we mentioned above, it’s pretty easy to sign up and get busy – their layout is intuitive and well organised. The MGA and UKGC license them. Logflex MT Limited owns the EU facing casino, and the UK facing is owned by Novibet UK.

Novibet Casino is still a rising star on Casinomeister. With no withdrawal limits, no reverse times, amazing and extraordinary cooperative team behind the curtains, together with many exclusive contests and promos they sponsored and certainly will be sponsoring, they deserve a ranking of 9.4 they currently have!! We really hope they will keep this great work up! Learn more about them – and what you can expect when playing with them – in our Novibet Casino review!

Bonuses and Promotions

Any good casino will offer new players – and loyal customers – both a decent welcome bonus and generous ongoing promotions – and in this next part of our casino review, we’re going to be taking a look at what Novibet offers in terms of bonuses. Let’s start with the main welcome bonus.

Welcome Bonus

The main welcome bonus at Novibet is a fairly straightforward deposit bonus – and you do not need a bonus code to claim the welcome bonus. When making your first deposit, simply tick the box confirming that you’d like to claim the deposit bonus, and you will then enjoy a 100% match bonus up to $150.

The main welcome bonus comes with 35X wagering requirements – which, for a first deposit bonus, is pretty fair – and the general terms and conditions are relatively straightforward; standard game restrictions apply, and when playing with bonus funds, you’ll be capped to a $5 max bet – but the terms and conditions aren’t too draconian. They’re easy to find from the main “Promotions” page.

No-Deposit & Free Spins Offers

Novibet doesn’t appear to be offering any no-deposit bonuses, free spins offer, or free bet offers at the time of writing. If this changes in the future, we’ll update this review accordingly – and provide you with any relevant bonus codes – so you can go ahead and claim the bonus.

VIP and Loyalty Programs

All players at Novibet are automatically enrolled into a loyalty program – and this is the site’s main VIP scheme. As you deposit and play, you’ll begin to earn points – and the higher your VIP level, the more points you’ll earn – and these points can then, at a late date, be exchanged for bonus prizes, including matched bonus offers, free spins bonus offers and more!

Banking and Payment Options

The payment methods available to you at Novibet will vary, depending on where in the world you’re playing from. However, generally speaking, the banking options are substantial at the casino. Novibet allows you to make deposits and withdrawals using all major debit cards and credit cards (including VISA, MasterCard and Maestro). They also accept several EWallets, including Skrill Neteller, and Paysafecard. Trust is available – to those who want to make a direct bank transfer can do so – and the casino doesn’t charge any fees when you make a deposit.

The minimum deposit amount varies, depending on which payment method you’ve chosen to use. For example, the minimum deposit for most EWallets is just $10, while the minimum deposit for debit and credit cards is usually $20. A min deposit, $10, is what we find players generally prefer – but once you’re signed in to your account, you’ll be able to view the range of payment methods on offer and what the limits are.

Withdrawal Speed

When writing this Novibet Casino review, we were happy to find the site offers weekend cashouts – and this means players don’t have to wait until Monday to cash out a nice win they hit during the weekend. There aren’t any withdrawal limits, and, as a bonus, the casino allows you to lock your withdrawals.

Generally speaking, the site aims to process withdrawals in 13-23 hours – and once they’ve processed your withdrawal, the time it takes the funds to reach your account can vary between being instant and taking 5 working days. It depends on the banking option you’ve chosen.

Website Experience and Features

Desktop and Mobile Gaming

The well-designed Novibet online casino is easy-to-use, easy-to-navigate, and the user interface is solid – and we can see why it’s commonly regarded as being one of the best online casinos out there today. While it’s not the fastest website globally, the famed Novibet online casino is incredibly well made, with the developers clearly trying to make things as user-friendly as possible. For example, accessing different games – and game types – is made simple thanks to the handy navigation menus, and you can search directly for games too – a big bonus.

Novibet also has a fully functional mobile casino, accessible to all players playing from an iOS and Android device. The mobile casino has been designed to be as easy as possible to use, and it boasts a massive selection of games – over 2,000, at the time of writing.

You don’t need to download or install any special apps either, as the mobile casino loads automatically within your mobile device’s internet browser. Simply head to Novibet from your mobile device, and you’ll be automatically redirected to the mobile-optimized version of the casino!

A Fantastic Sportsbook

Novibet is generally regarded as being one of the top sportsbooks on the planet – and while the focus of this review was on their casino, we also wanted to take a look at the sports betting markets on offer for our readers who like to play online casino games and place sports bets! The site boasts some 65,000 events at any one time, and their odds are – generally – pretty good when compared against other bookmakers.

You’ll find a wide variety of sports to place bets on, including football, basketball, tennis, handball, ice hockey, darts, volleyball, American Football, Baseball, Water Polo, Martial Arts, Boxing, Cricket, Rugby and more. Better still, you only need one account to use both their online casino and their online sports betting facility – and they’ve recently added several virtual sports too, so there really is something for everyone!

KYC

Every single online casino licensed by the United Kingdom Gambling Commission and the Malta Gaming Authority are required – by law – to run Know Your Customer (KYC) checks on their players. Players from the United Kingdom are required to undergo these checks before they can open an account, while those outside of the UK – playing under an MGA license – will typically undergo this process when their deposits and withdrawals total $2,000 or more.

If you’re asked to undergo a KYC account verification, you’ll need to prove your identity and address to Novibet. Remember, this isn’t difficult; it’s a legal requirement, and they have no say in the matter.

You will then, typically, need to provide proof of your ID (a Passport, Driving License or National ID Card are generally accepted) and address (using a Utility Bill, Bank Statement or Credit Card Bill showing your full name and address and dated within the last 3 months.)

Once Novibet Casino receives your documents, they’ll process them as soon as they can – and they currently aim to check documents within 48 hours. However, we should point out that the online casino often processes documents in just a few hours; 48 hours is the maximum amount of time it should take or 2 business days.

If you’ve used debit and credit cards to make deposits, you may also be asked to prove ownership of the card. Usually, you’ll need to upload a photo of the card (front and back), blacking out the first 12 digits of the long 16 digit card number of your CVV.

Responsible Gaming

Novibet scores high marks in player protection and responsible gambling. During the signup process, you can set your deposit limits before you even get started. You can choose an amount and set this to daily, weekly or monthly – or none at all. This is brilliant.

Further – once you are registered at Novibet, you can choose some player protection features in your Account Management, such as time-outs, self-exclusion, account closure, playtime reminders and reality checks. These are essential to have – but high points in our book to pop up for deposit limits right there during the signup process.

Novibet Casino also offers a time-out and self-exclusion function for those who feel their gambling has become problematic. The time-out function allows you to block access to your account temporarily – up to 6 weeks. The self-exclusion option is more extreme and completely blocks your account for a minimum of 6 months, up to 5 years. Please note that if you choose to self-exclusion, you will not be able to reverse the decision under any circumstances – and any accounts you hold with any of Novibet’s sister casinos will also be shut.

About the Team and History

Novibet Casino was launched in 2010, and they actually operate two different sites. The UK-facing site – licensed by the UK Gambling Commission – is owned and operated by Novibet UK. The EU-facing site is licensed by the Malta Gaming Authority and owned and operated by Logflex MT Limited. The fact that the casino has online gambling licenses from both the UK Gambling Commission and the Malta Gaming Authority proves they’re operating to a high standard – and from day one, the site’s been focused on delivering the best online gambling experience to players as possible.

Novibet is also licensed in the Isle of Man (by the Isle of Man Gambling Authority) and Greece.

Novibet Casino offers two main online gambling products; an online casino and an online sportsbook. Both have performed exceptionally well – and their casino, in this case – has managed to grow to become one of the biggest online casinos in the world, largely thanks to the huge range of games the site offers and the many software providers available at the site.

Complaints and Track Record

Novibet Casino has a pretty decent track record here at Casinomeister, and they’re an Accredited Casino – with an active and responsive rep in the forums. This means that any player complaints are dealt with quickly – but, also, it show’s the casino’s transparency; they’re a stand-up operator, and while complaints have been filed against the casino, the same can be said for any online casino – and Novibet Casino, from what we’ve seen, appear to be fair and treat players well.

If you do want to launch a complaint against Novibet Casino, your first port of call should be filing your complaint with the casino directly. You should put your complaint in writing and send it to their dedicated email address. If their response isn’t satisfactory, you can then escalate your complaint to one of the casino’s ADRs or even file a complaint with their regulators. However, we want to point out that it’s incredibly unlikely you’ll have any issues while playing at Novibet Casino – and they’re a solid casino, both for players from the United Kingdom and those located elsewhere in Europe.

Customer Support

At Novibet casino, assistance is always available.  Customer service options provided include live chat, email, Facebook Messenger, and Skype support, according to our review. Their support page also provides email addresses for general enquiries and marketing-related requests, which we believe is a good touch – you know who to contact and how.

The live chat can be accessed via the icon in the top banner of the web or the link on the help tab. This service is available 24 hours a day, 7 days a week, so no matter what time it is, there is still someone to speak to. As part of our Novibet casino review, we tested this out and were very pleased with the service we got from the professional customer support representatives.

The live chat facility is open 24 hours a day, 7 days a week – and the same can be said for their Facebook and Skype support links. You simply need to press the buttons found within the “Customer support” part of the website, and you’ll then be able to choose your preferred method of contact.

Personally, we’d always recommend using the live chat facility, where possible, as doing so will ensure you’re connected to a member of the customer support team in as short of a time as possible. However, we also found the email responses to be fast – under 4 hours in many cases!

Bonuses

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Deposit & Withdrawal

Providers

Novibet Casino offers games from a truly astonishing number of software providers – and just some of the game developers on offer include Scientific Games, Iron Dog Studios, NetEnt, Microgaming, Pragmatic Play, Play’n Go, Inspired Gaming, iSoftBet, Playson, Playtech, Red Rake Gaming, Push Gaming, Relax Gaming, Snowborn Games, Thunderkick, Quickspin, Tom Horn Gaming, Triple Edge Studios, WMS and Yggdrasil Gaming.

Like most online casinos, they offer games like video slots, live dealer games, casino table games, video poker – and more – and below, we’ll be talking about the various games you’ll find. All of the games load in instant play, too – so you don’t need to download any plugins; the games play right from your internet browser window.

Slots

Novibet Casino is perfect for slot players. The site boasts a huge portfolio of games from relatively small, hard-to-find game developers like Old Skool Studios and Storm Gaming.

Topping the site’s “Most Popular” list is, as you may expect, Book of Dead – a hugely successful video slot from Play’n Go. In this exciting slot, you’ll be tasked with trying to land 3, 4, or 5 of the scatter symbols anywhere in view. Do so, and you’ll be awarded the free spins bonus round, where one symbol is chosen at random to expand. If the top paying symbol, the Explorer, is chosen, and he lands on all five reels, you’ll scoop a massive 5,000X our stake! Other top Play’n Go slots available include Moon Princess, Wild Frames and Honey Rush.

While writing casino reviews, we always like to look at whether “classic” slots are available – and that’s why we were happy to see games like Gonzo’s Quest – a hugely successful video slot from NetEnt, where you head into the depths of the jungle in search of El Dorado! The game has an exciting free spins bonus round where wins can be multiplied by up to 15X!

There’s a ton of video slots to enjoy when it comes down to it – and some other notable games include Money Train 2, Jammin’ Jars, Sakur Fortune, John Hunter & the Tomb of the Scarab Queen and Iron Bank.

Live Casino – Powered By Evolution Gaming!

The live dealer casino at Novibet Casino is powered by Evolution Gaming – the market leader in live dealer games and the clear winner of producing the best live casino games. Live Roulette, Live Blackjack, and Live Baccarat are three of the most popular casino table games. Live Sic Bo and Mega Ball are also popular.

What really makes Evolution Gaming special, however, is its unusual live casino selection. Crazy Time, Monopoly Live, Football Studio and Dream Catcher are just a few of the games. Live Deal or No Deal is another popular hit – and, at Novibet Casino, you’ll find all of these live games under the dedicated “Live Casino” tab on the main navigation menu.

Evolution Gaming games’ quality is second to none – and the live video stream renders in full HD, with multiple cameras offering you a truly immersive gaming experience.

Roulette

You’ll find a wide variety of Roulette games to enjoy at Novibet Casino, and their Roulette offering is far better than what you’d find at the vast majority of online casinos. Some of the most popular Roulette variations on offer include French Roulette, Multi-Wheel Roulette, Premier Roulette, European Roulette, American Roulette, New Version Roulette, French Roulette HD and European Roulette HD.

You’ll find all the Roulette games under their own dedicated tab – so it’s easy and quick to find them! What’s more, some of the games offer minimum bets from as little as $0.10 – so you can play at stake you’re comfortable with, too.

Blackjack

Along with a great Roulette offering, Novibet Casino also offers players a wide variety of Blackjack games to enjoy. Again, these games can be found under their own dedicated tab on the main game navigation menu.

Some of the most popular Blackjack games you’ll find include Perfect Pairs Blackjack, Double Exposure, European Blackjack and Single Deck Blackjack.

Table Games and Video Poker

The best online casinos offer a wide variety of video poker machines – and Novibet Casino, as one of the world’s leading online casinos, offers a wide variety of video poker machines for you to enjoy. This includes All American, Deuces Wild, Tens or Better, Jacks or Better and Double Bonus Poker.

When it comes to other casino games, you’ll also find quite a good selection at Novibet Casino. For example, they offer Three Card Poker, Sic Bo, Crown and Anchor, Cyberstud Poker, Craps, Caribbean Stud Poker and many more.

There’s also a small selection of instant win games – arcade-like machines – with some popular names including Enchanted Woods, Electro Bingo, Cashapillar and Keno.

Progressive Jackpots

If you’re a fan of progressive slots, you’ll be happy to learn that Novibet Casino offers a wide variety of progressive jackpot games – some of which allow you to win as much as $15 million!

The most well-known and popular of the progressive jackpot video slots available at the online casino is Microgaming’s Mega Moolah – a game that currently holds the World Record for the highest slot machine win ever – and, even at the time of writing, the game’s jackpot is worth more than $13 million – so you can see why it’s one of the most popular jackpot games ever made!

You’ll also find progressive jackpot video slots from other software providers at the casino website. For example, NetEnt’s Divine Fortune is available to all players – and this allows you to immerse yourself in an ancient Greek setting while doing your best to win hundreds of thousands of dollars!

Major Millions – another progressive jackpot video slot from Microgaming – is another popular choice with both new players and existing customers – typically offering a jackpot of around $500,000.

As you can see, there’s plenty of jackpot games to choose from, with providers including NetEnt, Red Tiger Gaming and Microgaming all offering their jackpot games!

Novibet Software Providers

General Information