Yukon Gold Review
One Of The Oldest Microgaming Casinos Around - But Are They Legit?
By Casinomeister, Last updated Jun 9, 2023
Yukon Gold Casino is a fairly reputable site, and they’re a good option for those looking to try out Microgaming games; Yukon Gold Casino is a Microgaming casino, so (aside from the live dealer games) you won’t find games from any other providers.
I have known the operators for donkey years – and they are a fair and trustworthy bunch.
Good trustworthy casino
When we first set out to write this Yukon Gold Casino review, we wanted to begin with looking at how Yukon Gold Casino actually looked – and how the casino performed. We think it’s fair to say that Yukon Gold Casino is pretty dated in the way it’s designed, and it looks more like a casino you’d expect to see from the late 2000’s. Yukon Gold Casino carries a strong Western theme, and this is seen throughout the casino.
Yukon Gold Casino is simple enough to use, and the website is relatively easy-to-use and easy-to-navigate; however, loading times at Yukon Gold Casino were a bit slow, and the site could do more to improve the overall user experience, in our opinion.
In this Yukon Gold Casino review we’re going to be giving you a close look at everything the site has to offer – and we’ll kick off with a look at the main bonus offers you’ll find at Yukon Gold Casino when you play there for yourself.
Downloadable Microgaming Casino
Well established with experienced staff
Licensed by Kahnawake Gaming Commission- the highest rated licensing jurisdiction
The largest and best selection of video poker
Payouts could be faster
Monthly withdrawal limits
Yukon Gold Casino Bonuses and Promotions
Curious about the main welcome bonus on offer at Yukon Gold Casino app? Yukon Gold Casino offers a decent welcome bonus to all new players – and they also have a fairly generous VIP scheme, all of which we’ll be taking a look at below.
VIP and Loyalty Programs
When writing this review, we asked the support team about their VIP program and how it works. This is what they had to say:
“Being a VIP member will reward you with a larger bonus and more loyalty points when you are on the higher status levels which means YOU now have the option to increase your bonus tally, simply by moving up statuses, which you can easily achieve through your gameplay! You will notice that you will get higher bonuses from our promotions, higher bonuses from your support team, access to higher bonuses in the VIP Lucky Jackpot draws, and get more tickets for our Time Of Your Life Sweepstakes, just to mention a few of the benefits of having a higher Rewards status.”
When writing this Yukon Gold Casino review, we weren’t able to find any information about cashback schemes at the site. However, the 100% match bonus along with a fairly generous VIP points program ensures there’s plenty for all players to get excited about!
BANKING AND PAYMENT METHODS
What payment methods will you find at Yukon Gold Casino? Yukon Gold Casino allows you to make deposits and withdrawals using a number of different payment methods, and this includes major debit and credit cards like VISA, VISA Electron and MasterCard along with EWallets like Neteller and Skrill. Other banking options include Paysafecard, Bank Transfer, and Ilixium.
The minimum deposit for all payment methods is just $10 – although if you make direct bank transfers, or claim certain bonus offers, the minimum deposit may be higher. The withdrawal methods are largely the same – although some debit cards, like VISA Electron, may not be able to process withdrawals. You can check the payment methods available to you – and any minimum deposit limits – once logged into your account at the casino site.
When you make a withdrawal at Yukon Gold Casino it will automatically go into a pending state. Your withdrawal is then kept in this pending state for 48 hours – and we do feel that this is a little bit long, especially with many sites offering same-day payouts today. It’s also worth noting that during this time you’ll be able to cancel your pending withdrawal at any time – so if you do hit a nice win, make sure you don’t reverse the withdrawal and play it all back!
Once the 48 hour time-frame is up, the withdrawal will be processed by Yukon Gold Casino, and, depending on your chosen payment method, it will then take between 1-5 working days to reach your account.
Average Based on 1 real users
Unfortunately, Yukon Gold Casino drops a few marks when it comes to responsible gambling. Before logging into your account you’re presented with easy to access responsible gambling pages – showcasing the responsible gambling tools on offer at the casino – but once you’re logged into your account, this page disappears, and you’re no longer able to access it. This doesn’t bode well, in our eyes, and feels a bit shady.
Worsening the situation further, Yukon Gold Casino doesn’t allow you to set your own responsible gambling limits. You’ll need to contact the caisno’s customer support team to set these limits – and in today’s day and age, there really is no excuse for this, and we feel that players should be able to self-set limits.
That being said, Yukon Gold Casino does allow players to set a number of limits – albeit with you needing to contact the customer support team to actually implement them. You’ll be able to set deposit limits – which can be applied on a daily, weekly or monthly basis – and you can also choose to take a “time-out”, which blocks you from using your account for a certain period of time.
For those who feel their online casino games is becoming problematic, Yukon Gold Casino also offers players the chance to implement self-exclusion. This completely prevents you from online gaming, and it blocks you from your account for a period of up to five years. So, while Yukon Gold Casino does offer a decent selection of responsible gambling tools, we don’t like the fact that you aren’t able to implement them yourself.
In our study of Yukon Gold Casino, we discovered that this online casino platform has an excellent customer service system that provides players with all of the assistance they need. With email, phone, and 24/7 live chat available to assist with any inquiries, you will never have to wait long for a response to any inquiry.
Our Yukon Gold Casino reviewers were ecstatic to learn that the live chat feature on this platform is fully smartphone friendly, meaning that players can get the support they need no matter where they are! This consideration is more critical than ever before, given the increasing success of mobile gaming.
Where possible, we’d always recommend that you contact the casino’s customer support team via live chat. Not only will this enable you to reach a member of the customer support team quickly, it will also make sure that you’re able to get your question or problem resolved as quickly as possible – so, if you’re able to, we strongly recommend using the live chat facility.
Yukon Gold Casino doesn’t offer much information when it comes to their Know Your Customer (KYC) checks, although, as a regulated and licensed casino, the site does perform these checks – although they appear to do so only when players have reached a certain level of deposits, or when making a withdrawal.
If you’re asked to complete a KYC check you’ll need to upload proof of your name and address. Passports, driver’s licenses, national identification cards, and utility bills are the most important papers that casinos use to complete these initial KYC audits. The details will then be manually compared to the sign-up form by a dedicated team.
Following that, it’s normal for further verification to be required. For instance, the player’s payment system would need to be verified, which might include demanding a bank balance, a front and back photocopy of a credit/debit card, a snapshot of an e-wallet account, or some kind of similar proof required.
The team at the casino state that they aim to process all KYC-related documents within 2 business days. If they require you to submit any further documentation, you’ll be notified by email – but, as a general rule of thumb, 2 working days isn’t too bad, and remember, this is something virtually all online gaming sites require, so if the casino does ask you to complete their KYC check it’s nothing personal, just a part of their licensing requirements they must adhere to.
Website Experience and Features
We think it’s fair to say that Yukon Gold Casino offers a fairly dated website – and it’s fair to say – something we noticed right away when writing this casino review – that it’s not the most modern-looking site.
Still, it’s perfectly usable, and fairly easy-to-navigate – although to actually begin playing the games you do need to load up the casino; the game’s aren’t immediately available for play, as you’d find at more modern online casino sites today.
In today’s new world of online gaming, having a very high quality mobile offering is important. Smartphones and tablets are fast becoming the most popular devices for online gambling. As a result, casinos must have a superior mobile experience, which Yukon Gold does. This casino is available to play on a mobile or tablet. It works on almost all modern devices as long as you have access to the internet or cellular coverage. It’s also compatible with Android, iOS, and Windows smartphones. Despite the absence of a dedicated mobile app, the smartphone browser apps are efficient. It has quick loading times, and the graphics are stunning.
We also really like the fact that virtually all of the casino’s desktop game library is available on the mobile casino, and you’ll be able to play virtually all games at the site on your mobile device, bar a few of Microgaming’s oldest titles.
What games will you find at Yukon Gold Casino app? Yukon Gold Casino offers a wide variety of online slots, casino table games, live dealer games and video pokies, all from Microgaming and Evolution Gaming. As the site is Microgaming-powered, you won’t find any slots or casino table games from other game developers.
Slots are one of the most important components of any online casino. Yukon Gold boasts an impressive range of slot machines for you to enjoy, and with most of these games able to be played with the main sign up bonus, you’ll have no shortage of options to choose from as a new player!
The online casino offers many of Microgaming’s most popular video online slots games – including Age of Discovery, Avalon II, Thunderstruck II, Arctic Valor and Dragonz – and you’ll also find a selection of Microgaming’s older games, too, including the likes of Couch Potato and other 3-reel machines.
Unfortunately, sorting the slot games on offer is somewhat difficult, and you can only filter them by line and reels; there also aren’t any customized backgrounds in the slot games, something we’ve become used to seeing from most software providers.
Yukon Gold Casino has a fairly decent selection of live dealer games, and these are all provided by Evolution Gaming. In the past, the site offered live casino games from Microgaming – but they retired their live dealer games a few years ago, and today, they’re found at just a few Asian-facing sites.
At Yukon Gold Casino, there are 12 different live dealer games to choose from, and this includes Live Baccarat, Live Blackjack, Live Caribbean Stud Poker, Live Casino, Live Casino Hold’em, Live Dream Catcher, Live Monopoly, Live Roulette, Live Super Sic Bo, Live Three Card Poker, Live Ultimate Texas Hold’em and Mega Ball Live.
Table Games and Video Poker
Thanks to the Microgaming software used by Yukon Gold Casino, there’s a long list of other games players can enjoy; and this long list of games can be found under the “Tables”, “Video Pokers” and “Variety” tabs on the main game navigation menu.
In terms of the “Variety” games available, for example, the site offers a wide variety of unique titles, including Poke the Guy, Immortal Romance Scratch, Incan Adventure Arcade, Cricket Star Scratch, Avalon Scratch and Lost Vegas Zombies Scratch.
The casino software also offers a number of video poker machines for you to enjoy, and all video poker machines are found under the “Video Pokers” tab, again, on the main game navigation menu. Some of the video poker machines you’ll find include Aces and Eights, Aces and Faces, All Aces Poker, Bonus Deuces Wild Poker, Deuces Wild Poker, Jacks or Better Poker and Joker Poker.
Finally, there’s also a variety of other casino table games for you to enjoy. This includes a wide variety of games, including everything from Baccarat and Three Card Poker to Caribbean Draw Poker and more. The casino gaming area offers plenty of choice for all players, and all games are very secure, thanks to the 128-bit encryption used across the site, ensuring a fast and secure gaming experience at all times.
If it’s jackpot games you’re looking to play at Yukon Gold Casino you’ll be pleased to learn there’s a number of progressive jackpot slots to enjoy – and these jackpot games can all be found under the “Jackpots” tab on the main game navigation menu once you’re into the main section of the casino.
You’ll find 7 different progressive jackpot slots to choose from, including Microgaming’s famed Mega Moolah – an iconic slot which, at the time of writing, offers a jackpot worth more than $13 million!
The other six progressive games include a variety of Microgaming’s top jackpots, and this includes Treasure Nile, Cash Splash, Treasure Quest, and Mega Vault Millionaire – the latter of which is an exclusive video slot made to celebrate 20 years of Casino Rewards being in operation.
We also really like the fact that the total amount of the jackpots is shown on the game’s thumbnail, so you know exactly how much you can (potentially) win without needing to even open the game!
About the Team and History
Yukon Gold Casino is one of the longest-running casinos on the planet, first opening its virtual doors to players back in 2004. It’s powered and owned by the Casino Rewards Group – a well-known and reputable company that operates some 29 other online casinos.
In their own words:
“Casino Rewards is the name of the network which owns and operates 29 award winning online casinos. By joining any of these 29 online casinos, you automatically become a member of both the casino you have joined, and also Casino Rewards. You can think of Casino Rewards as the umbrella that arches over all the Member Casino brands, ensuring the highest online casino quality from a name trusted in the industry for over 15 years.”
Yukon Gold Casino, since their formation, appears to have kept this core mission statement – and while they’ve been a bit slow to adapt to the times (their mobile-optimized website isn’t the best, for example), they are slowly adapting – with the recent addition of Evolution Gaming’s live dealer games a great move from the site.
Complaints and Track Record - What Do Other Yukon Gold Casino Reviews Say?
If you do encounter a problem while playing at Yukon Gold Casino, you’ll be able to submit a formal complaint to the casino; we recommend you do this via email, to ensure there’s a paper trail. The casino will then look at your complaint and make a decision – although this can take a while, so bear this in mind. If you’re unhappy with the decision handed down from Yukon Gold Casino, please open an account in our forum, and submit a ticket for our PAB service .
Yukon Casino has an excellent track record of responding to any complaints submitted to our Player ArBitration service. As you probably already know – or at least should know – this is a free service offered to all of our members. In the past 12 months, we have had zero complaints submitted concerning Yukon Gold.
If you don’t want to use our service, well you can always submit a complaint to their licinsing jurisdictions – but most licensing jurisdictions do not offer player complaint services – and the ones that do (sans Kahnawake) are pretty dismal.
|Accredited at Casinomeister||2011|
|Jurisdictions||Kahnawake, Danish Gambling Authority, Malta Gaming Authority, UKGC|
|Casino representative||Affiliate Program Manager and CM Player Complaint Rep|
|Affiliate program||Rewards Affiliates|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
|Payout limits||€/$/£4000 a week for players who win a sum that is 5x greater than their total purchases across all Casino Rewards partner casinos. All progressive wins/payouts are exempt from this clause.|