Twin Casino Review

Overview

While there is a lot happening on the Twin Casino homepage, its colour scheme is understated and offers a classic feel, which makes it less overwhelming. When writing this casino review, we found It easy to navigate, and there are numerous games on the home page, including new suggestions which included: ‘Merlin and the Philosopher’s Stone’, ‘Dolphin Delight’, ‘Reel Diamonds’, ‘Sherlock Bones’, ‘Sevens & Books’, ‘6 Tokens of Gold’, ‘Maui Mischief’ and ‘Big Bucks Bandits Megaways’.

In this Twin Casino review, we’re going to be taking a look at everything – from the site’s bonuses and promotions to the real money games available – we’ll even look at the banking options and more. Let’s kick things off with a look at the site’s bonuses and promotions.

Bonuses and Promotions

Like all leading online casinos, Twin Casino has a great selection of bonuses and promotions, all of which are designed to entice new customers into signing up. Below, we’ll take a look at what you can expect when joining the site – and what kind of rewards you’ll enjoy for continued play at the site.

Welcome Offer

Twin Casino offers – fittingly – a welcome bonus that’s split into two main parts. Essentially, this means that you’ll be able to claim a welcome bonus on your first two deposits – and it works as follows:

The first part of the welcome bonus is delivered in the form of a 100% matched deposit bonus up to $200. You will also receive 200 free spins to use on Play’n Go’s Book of Dead.

The second part of the Twin Casino welcome bonus is another 100% matched deposit bonus, again worth up to $200. You will also receive another 200 free spins to use on Book of Dead. The minimum deposit – on your first deposit – is $10.

With regards to the free spins, you’ll receive 40 free spins initially (on both deposits), and another 40 free spins will then be credited to your account in 24 hours. Another 40 free spins will be credited to your account each day for the next 5 days until you’ve received all 200 free spins (or 400 free spins if you claim both welcome bonus offers.)

As you’d expect, there are terms and conditions attached with the welcome bonus – and all bonus funds (including winnings from the free spins) are subject to 35X wagering requirement restrictions. These wagering requirements must be met before the bonus funds can be converted into real money. There’s also a max bet; you cannot bet more than $5 per hand/round while using bonus funds, and there are a number of game restrictions in place – details of which can be found on the “Bonus Terms and Conditions” page at Twin Casino.

No-Deposit & Free Spins Offers

Twin Casino doesn’t offer any no-deposit bonus at the time of writing. However, they do run something called Twin Races – and these are essentially slots tournaments, during which you can win free spins to use on video slots. We’ll be talking about this later on in this Twin Casino review. The site also releases new promos every week.

VIP and Loyalty Programs

Twin Casino offers a VIP and Loyalty club with several different levels: bronze, gold, platinum and diamond. To be a part of the VIP and Loyalty club, players need to be on the invite list and to do this; they need to sign up to Twin.com, allow marketing material to be sent to their inboxes, deposit and play; as much as possible!

Once players have been lucky enough to be invited to join Twin Casino’s club, there are several benefits for each VIP and Loyalty level. The bronze stage allows players to have access to Loyalty promotions and Loyalty Races with increased prizes. Twin Casino states that this level is serviced by a dedicated Loyalty team.

The Gold section includes everything in Bronze, with the added extras of faster withdrawal times and cashback paid in bonus money, as well as access to the VIP Shop. The next step up is Platinum, which includes everything from Gold plus access to VIP promotions, personalized cashback paid in cash, and is serviced by a special VIP team. And finally, the Diamond membership includes everything from Platinum, combined with direct contact to the account manager, invitations to events and even higher cashback, paid in cash.

The benefits of being part of the VIP and Loyalty club include cashback (this is based on net losses) which is paid every week either as a bonus or as cash. There are exclusive races available, including Twin Races, with increased prizes and more chance of climbing up the leaderboards. Loyalty and VIP managers hand out bonuses and gifts to selected customers on special occasions such as birthdays and during the Christmas period.

Twin Casino also offers a VIP shop, which includes gadgets, holiday destinations or a trip to a special restaurant. If the player is either in the Loyalty or VIP Club, there will be a dedicated team to help as well as prioritized withdrawals – meaning these players will get their money first. Information about any wagering requirement restrictions can be found under the bonus terms.

Banking and Payment Options

There are a number of banking and payment methods available at Twin Casino, including Neteller, Skrill, Visa, Mastercard, Paysafecard, Zimpler, Bank Transfer, Trustly, ecoPayz, Sofort, Interac and AstroPay.

The minimum deposit amount for all banking options is $10 – and all deposits are credited to your online casino account immediately. Twin Casino also doesn’t charge any fees on deposits, although non-EU transfer may incur charges which are applied by the processing banks.

Withdrawal Speed

Withdrawal times can take up to 24 hours to be processed by the casino’s team. During the time your withdrawal is in a “pending” state, you can reverse your withdrawal. However, Twin Casino does offer a withdrawal lock function – something we were incredibly pleased to see.

In terms of how long it takes withdrawals to reach your account, for credit cards, it can take between 2-5 banking days to receive funds, and for bank transfers, Twin Casino states that it can take up to four days for the money to arrive. Withdrawals to EWallets are instant.

In regards to winning from roulette, blackjack, video slots and other casino games greater than $50,000, Twin Casino can elect that this amount of money has to be withdrawn in limited instalments. Progressive jackpot games are exempt from this, as the real money payout is paid directly from the software provider rather than the casino.

Website Experience and Features

Desktop and Mobile Gaming

New players can create an account at Twin easily and quickly, and you just need to enter your name, email address, date of birth and address, and you’ll be all set! Once you’ve confirmed your email address, you’ll be able to make your first deposit – and it’s here that you’ll be able to claim the 100% bonus offer at the site.

While writing this review, we found the site to be very easy-to-use and easy-to-navigate, and it’s clear that Twin has put a lot of time and effort into making their website as easy to play on as possible.

While there isn’t a dedicated mobile app, Twin does have a mobile-optimized casino – and this mobile-optimized version of the site can be accessed through your mobile device’s internet browser. Again, we found the mobile-optimized version of the site to be easy to use and fast while writing this review, and we were particularly impressed with the range of mobile games found at the mobile-optimized version of their casino.

Twin Races

Twin Races is an excellent promotion available at the online casino offering regular bonuses and giving you the chance to win prizes like 50 free spins and more. We’ll then tell you about it in their own words:

“Twin Races are our unique take on the classic slot tournaments, offering a Twin twist with not one but two different leaderboards.

Our weekly races are your chance to play all your favourite slots while winning extra cash prizes and free spins! We run three races every week on the best and most popular slots available, each offering unbelievable cash prizes and plenty of free spins to go around.

All you need to do to win is make it to the top spots on a leaderboard by collecting as many points as you can throughout the race. There are two leaderboards in every race which means two ways for you to win – and yes, the perk of having two leaderboards is that you can be a winner on both!”

KYC

As a casino licensed by the Malta Gaming Authority, Twin reserves the right to carry out Know Your Customer (KYC) checks on players (and, in some scenarios, is legally required to do so), and if you deposit $2,000 or more – or make a large withdrawal – the site will ask you to complete the account verification process. This is standard practice at all online casinos.

To verify your account, you’ll need to upload proof of your name and proof of address; once the casino has received your documents, they aim to process them within 24 hours.

Responsible Gaming

The casino is super clear on its stance with responsible gambling and offers several limits that players can set on their profile. Players can set a deposit limit on a daily, weekly or monthly basis, and once they’ve reached this limit, they will not be allowed to deposit anymore until this limit has reset.

Players can also lower this limit as well as raise it, but this does not come into effect for 24 hours. Other limits include a wagering limit, net loss limit, session limit, reality check and a self-exclusion option.

About the Team and History

Twin Casino was launched back in 2017 and is owned and operated by a company called Oring ltd. The company made it clear, from the get-go, they were serious about offering players a top online gambling experience – and they’ve achieved this through offering a great selection of games, great bonuses, solid customer support and instant play for all of their games.

Despite being a new casino, they already have a significant number of players choosing to play at their site, and, as many other casino reviews correctly state, they’ve become a very reputable company. The casino is licensed and regulated by the Malta Gaming Authority, and they accept players from most countries. Those from the United Kingdom and South Africa, however, will not be able to play at the new site.

Complaints and Track Record

Like all online casinos, there are a few complaints hovering online – but nothing that concerns us and nothing that would prevent us from recommending them to our players. Some complaints about issues with wager free bonuses (the main welcome bonus isn’t a wager free bonus) exist, but on the whole, they have a solid track record.

They also have a formal complaints procedure, so if you do run into any problems, you can lodge a formal complaint which will be dealt with promptly.

Customer Service

If you want to get in touch with the customer service team, you’ll be able to do so using live chat and/or email. They’ve made it really easy to get in touch with their customer support team, and the live chat facility allows you to speak to a trained operator in real-time, with minimal waiting times.

The support facility is open 24 hours a day, 7 days a week, and can be accessed by both new players and those who are yet to join. While writing this review, we found the support team happy to answer questions about anything – so if you need help on starting to play, want to learn about the new player bonuses, or just want to get support about banking options, they’ll be happy to help – new player or not!

Bonuses

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Deposit & Withdrawal

Providers

Players can choose games from a list of 14 best online casino software providers, including some of the biggest names in the industry, such as Microgaming, BetSoft, NetEnt, and IGT. Live games are provided by Evolution Gaming and SBTech for Sportsbook games.

Slots

Our initial impression of the video slots game selection was that the square thumbnails give an outdated feel combined with no option to demo play and no progressive jackpot slots on the show. With the slot games selection sitting at just over 300, it isn’t the biggest selection compared to some other casino sites.

There is a real mix of themes within the classic slots from jungle, animal, Vegas, and some TV themed slots, including a Narcos video slot and a Jurassic Park slot. The theme with the biggest selection of slots on Guts Casino at the time of writing was fruit-themed slots.

The top six video slots gamed when we conducted our review were Rich Wilde and the Tome of Madness, Big Bad Wolf, Eastern Emeralds, Valley of the Gods, Immortal Romance, and Dragon’s Luck Power Reels.

One nice feature worth mentioning here is that once players have opened a slot game, you can continue to browse the rest of the site, and the game will stay in the corner of the screen as a small window.

Live Casino

Fans of live dealer games will be pleasantly surprised by the number of games on offer at Guts Casino, and as well as classics like video poker, roulette, blackjack, and baccarat, players can also pick from more uncommon games like Mega Ball and Lightning Dice – nice if you fancy a change! What’s more, the online casino also offers specific promotions for its live games and video poker with regular chances to win cashback. Guts use Evolution Gaming to power its live dealer casino.

With the live dealer casino games and live table games making up a collection of almost 100 games to choose from, you could easily spend hours at this part of the site. It seems the ‘Other’ category is a popular one here, with the top six games at the time of writing being Crazy Time, Mega Ball, Auto-Roulette, Deal or No Deal, Auto-Roulette VIP, and Speed Roulette.

Table Games

Guts Casino offers a good choice of blackjack casino games with just under 50 games to choose from. The top six at the time of writing were Live Blackjack Lobby, Infinite Blackjack, Power Blackjack, Free Bet Blackjack, Blackjack B, and Blackjack C.

Although there is half the amount of roulette games on offer compared to blackjack, there is still a decent amount of games and live dealers to flick through. The top six games at the time of writing were Auto-Roulette, Auto-Roulette VIP, Speed Roulette, Svensk Roulette, Immersive Roulette, and VIP Roulette.

There’s also a selection of other games, including video poker – and while the video poker offering isn’t as big as that found at other online casinos, Guts offers enough video poker machines to suit most players. The video poker machines include Jacks or Better, Tens or Better and Deuces Wild.

Progressive Jackpots

You can access Guts Casino’s progressive jackpots through either the ‘Jackpots’ or ‘Hourly Jackpots’ tabs, and while there isn’t a massive selection (22 jackpots and 35 hourly jackpots), there were still some decent balances when we conducted our review.

One downside is that the jackpot amounts aren’t visible on the hourly jackpot thumbnails and only on around 70% of the main jackpot thumbnails. It would be ideal if you could view every jackpot balance before choosing which to play.

At the time of writing, the top jackpots up for grabs was on Mega Moolah, a mega fortune of $10,937,922!

Twin Casino Software Providers

General Information