Bronze Casino Review

Bonuses and Promotions

Bronze Casino features a promotional scheme consisting of several bonuses aimed at both new and regular players. In addition to the welcome bonus package, players are also offered weekly reload bonuses, weekend free spins, and game-specific bonuses. The operator also gives players the opportunity to participate in a multi-tiered VIP program.

VIP and Loyalty Programs

The loyalty program in Bronze Casino consists of four different levels players can reach depending on the cumulative amount of their wagers. As a part of this program, players can also earn cash points they can exchange for cashback at a rate of 100 cash points for $1 cashback.

Here is the breakdown of the program structure:

• Bronze tier — $1–$7,300 wagered
• Silver tier — $7,301–$22,000 wagered
• Gold tier — $22,001–$37,000 wagered
• Platinum tier — $37,000+ wagered

Players can get increasingly more valuable prizes with each new level they reach. These include welcome offers, exclusive promotions, personal account managers, monthly prize pulls, and cashback. What’s more, each new level allows players to earn cash points at an increasing rate.

A major drawback of this VIP program comes in the shape of somewhat misleading terms and conditions. Namely, one part of the text states that cash points come with no wagering requirements, only for this claim to be contradicted by another section of the same text that says you do have to wager the cash points once.

BANKING AND PAYMENT METHODS

Players in Bronze Casino can use only three payment methods — Visa, Mastercard, and Sofort. However, only Mastercard and Sofort are available to first-time depositors, as Visa is only unlocked for subsequent deposits. This is a very limited offer, especially considering the fact that most other online casinos allow at least ten banking options.

The platform only operates in euros, so players using other currencies will have to bear the conversion cost every time they deposit. On the flip side, once your funds have been approved by the payment provider, they will be added to your casino account balance instantly.

The minimum deposit limit is currently set at $30, whereas on most online platforms, this amount ranges between $13 and $25.

Withdrawal Methods

The withdrawal payment options in Bronze Casino are even more scarce. Customers can request a payout via bank transfer. They can use Visa, too, but only if they’ve previously made a deposit via this payment method. This is really inconvenient for players, as bank transfers tend to be the slowest of the banking options, and they also sometimes incur considerable fees.

The minimum withdrawal limit is $100, while the maximum a player can withdraw within a 30-day period is $7,400. This is quite a low range, as most casinos have minimum deposit limits of $20 to $50. What’s more, the maximum withdrawal limit of $7,400 is one of the lowest amounts in offshore casinos, as these operators tend to offer higher limits, usually around $10,000 or $15,000.

We wish we could at least say that the operator’s payment processing time is reasonable. Unfortunately, though, that’s not the case. Bronze Casino takes a total of five days to process your withdrawals, whereas most other casinos usually need half that time, provided that you’ve successfully completed the identity verification process.

Responsible Gaming

Bronze Casino gives its players the option to set deposit limits or even exclude themselves from the use of its services. It also features a questionnaire customers can use to assess how safe their gambling habits are. Players who notice their gambling habits getting out of hand can get help via one of the links on the operator’s Responsible Gambling page.

However, we found that the responsible gambling policy the casino claims to uphold is not actually enforced. Namely, we went to the customer support team claiming to be a problem gambler from the United Kingdom and asked if they would accept our bets, see screenshots taken about this conversation below.

The troubling thing was that the casino convinced us we were welcome to use its services. Not only that, but the operator was eager to accept players from the United Kingdom, despite not holding a UKGC license.

For these reasons, we recommend that you stay away from Bronze Casino, even if you don’t have any gambling problems.

About Alpha Interactive Solutions N.V. and History

Bronze Casino was established in 2018 by Alpha Interactive Solutions N.V., a dubious gambling company operating several other shady casinos. It is thought to be related to Game Tech Group N.V., notorious for its illegal, immoral, and unethical conduct.

Namely, the company was known to have accepted UK players despite the lack of the United Kingdom Gambling Commission licence. On top of that, Game Tech Group N.V. has also been associated with using pirated Net Entertainment games. It’s also infamous for its non-compliance with the MGA’s licencing regulations, unfair terms and conditions, predatory responsible gambling actions, and more.

Complaints and Track Record

Our Bronze Casino review has revealed a whole host of negative player reviews on major gambling forums. The overwhelming number of customers complained about extremely long payout processing times. Some of them weren’t even paid out at all.

We also found a lot of complaints regarding unhelpful customer support agents, the irresponsive financial team, non-existing bonus codes, and the tedious verification process. We’re afraid the negatives far outweigh the positives in the case of this operator.