Bronze Casino Review
Player: I am a problem gambler, will you take my bets? Casino: Yes!!
By Casinomeister Apr 28, 2022
Bronze Casino targets problem gamblers – and their licensing jurisdiction is well aware of this but chooses to have a hands off approach towards the casinos that they enable to rip people off. Why do they do it? Your guess is as good as mine – I am guessing that they are making tons of cash by fleecing players like you. Please don’t be another victim of Bronze Casino. You will eventually lose all of your funds there, and there is nothing that you, nor anybody else, can do about it.
Has pretty colours
Takes bets from admitted problem gamblers
Banana republic license
Bonuses and Promotions
Bronze Casino features a promotional scheme consisting of several bonuses aimed at both new and regular players. In addition to the welcome bonus package, players are also offered weekly reload bonuses, weekend free spins, and game-specific bonuses. The operator also gives players the opportunity to participate in a multi-tiered VIP program.
The welcome bonus offer in Bronze Casino promises to give players up to 450% in bonus money and up to 100 free spins. Here is how the bonus funds are deployed:
- 1st deposit — 200% bonus + 50 free spins
- 2nd deposit — 100% bonus + 20 free spins
- 3rd deposit — 150% bonus + 30 free spins
Although the offer seems like a good deal, it comes with a set of quite unfair terms and conditions.
The minimum deposit requirement associated with the welcome bonus is a bit high — $30. What’s more, the offer comes with a maximum cashout limit of 20 times the amount of the deposit. Any winnings exceeding this amount will simply be voided.
To withdraw your winnings, you have to play through the amount of the deposit and the amount of bonus 30 times. This is a bit high, considering that many casinos nowadays apply the wagering requirements only to the bonus funds.
To make matters worse, free spins winnings have a winning cap of only $150, and you have to roll them over 45 times. On top of that, once you complete the wagering requirements and request a withdrawal, you’ll also have to deposit a minimum of $75 to be allowed to withdraw your winnings. The winnings obtained from this deposit are locked until you’ve placed a minimum of 100 bets.
However, the worst thing is that all of this information is not readily available on the operator’s website. The only info it shares about the welcome bonus offer is what’s shown on the flashy promotional banner. There is no mention of the terms and conditions whatsoever.
Our Bronze Casino review has been able to reveal the bonus rules only via live chat. The fact that the casino would be so intransparent about such important pieces of information is a major red flag in our book.
No-Deposit & Free Spins Offers
Bronze Casino offers no no-deposit bonuses. However, we weren’t very surprised, as most casinos have stopped including these kinds of offers in their promotional schemes.
When it comes to free spins, the casino features a couple of promotions that contain these. As we’ve already mentioned, the platform offers up to 50 free spins on your first deposit and 50 free spins more on your second and third deposits.
Apart from this bonus, the casino also advertises the Weekend of Free Spins promotion that meets your weekend deposits with different numbers of free spins, depending on the amount of your deposit. However, this promotion is not particularly generous, as it gives only 20 free spins on a deposit of $30 to $70. The most you can get is 100 free spins, but only if you deposit $1,500. This is outrageously low for a high-roller deposit amount.
VIP and Loyalty Programs
The loyalty program in Bronze Casino consists of four different levels players can reach depending on the cumulative amount of their wagers. As a part of this program, players can also earn cash points they can exchange for cashback at a rate of 100 cash points for $1 cashback.
Here is the breakdown of the program structure:
- Bronze tier — $1–$7,300 wagered
- Silver tier — $7,301–$22,000 wagered
- Gold tier — $22,001–$37,000 wagered
- Platinum tier — $37,000+ wagered
Players can get increasingly more valuable prizes with each new level they reach. These include welcome offers, exclusive promotions, personal account managers, monthly prize pulls, and cashback. What’s more, each new level allows players to earn cash points at an increasing rate.
A major drawback of this VIP program comes in the shape of somewhat misleading terms and conditions. Namely, one part of the text states that cash points come with no wagering requirements, only for this claim to be contradicted by another section of the same text that says you do have to wager the cash points once.
BANKING AND PAYMENT METHODS
Players in Bronze Casino can use only three payment methods — Visa, Mastercard, and Sofort. However, only Mastercard and Sofort are available to first-time depositors, as Visa is only unlocked for subsequent deposits. This is a very limited offer, especially considering the fact that most other online casinos allow at least ten banking options.
The platform only operates in euros, so players using other currencies will have to bear the conversion cost every time they deposit. On the flip side, once your funds have been approved by the payment provider, they will be added to your casino account balance instantly.
The minimum deposit limit is currently set at $30, whereas on most online platforms, this amount ranges between $13 and $25.
The withdrawal payment options in Bronze Casino are even more scarce. Customers can request a payout via bank transfer. They can use Visa, too, but only if they’ve previously made a deposit via this payment method. This is really inconvenient for players, as bank transfers tend to be the slowest of the banking options, and they also sometimes incur considerable fees.
The minimum withdrawal limit is $100, while the maximum a player can withdraw within a 30-day period is $7,400. This is quite a low range, as most casinos have minimum deposit limits of $20 to $50. What’s more, the maximum withdrawal limit of $7,400 is one of the lowest amounts in offshore casinos, as these operators tend to offer higher limits, usually around $10,000 or $15,000.
We wish we could at least say that the operator’s payment processing time is reasonable. Unfortunately, though, that’s not the case. Bronze Casino takes a total of five days to process your withdrawals, whereas most other casinos usually need half that time, provided that you’ve successfully completed the identity verification process.
Bronze Casino gives its players the option to set deposit limits or even exclude themselves from the use of its services. It also features a questionnaire customers can use to assess how safe their gambling habits are. Players who notice their gambling habits getting out of hand can get help via one of the links on the operator’s Responsible Gambling page.
However, we found that the responsible gambling policy the casino claims to uphold is not actually enforced. Namely, we went to the customer support team claiming to be a problem gambler from the United Kingdom and asked if they would accept our bets, see screenshots taken about this conversation below.
The troubling thing was that the casino convinced us we were welcome to use its services. Not only that, but the operator was eager to accept players from the United Kingdom, despite not holding a UKGC license.
For these reasons, we recommend that you stay away from Bronze Casino, even if you don’t have any gambling problems.
Customer support at Bronze Casino is available via email at [email protected] and the live chat function. There is no phone support, and the live chat service is only available between 8 AM GMT and 10 PM GMT.
Players in Bronze Casino are required to verify their age and identity before they can make their first withdrawal. The documentation the operator may ask them to submit includes a government-issued photo ID, a utility bill not older than six months, and proof of ownership of the payment methods used for deposits and withdrawals. Once you send the necessary documents, the casino will complete the verification process within five days.
Website Experience and Features
Desktop and Mobile Gaming
The desktop version of Bronze Casino has a very simple layout, with the main sections of the website lined up at the top and the bottom of the homepage. Players can easily access their accounts, bonuses, games, the Support section, and the Terms and Conditions page.
However, finding bonus terms and conditions isn’t equally simple. The link isn’t featured on the homepage as a part of bonus descriptions or the general terms and conditions. Instead, you can gain access to it via the Withdrawal Policy page or if you contact customer support via live chat.
The operator has no dedicated mobile apps, but players can use the mobile casino website. The platform is accessible via most mobile browsers on both Android and iOS devices. The screen resolution is good, and the layout is user-friendly, but the operator should work on the website’s overall speed.
Bronze Casino has a unique website design inspired by ancient Greece, with the silhouette of a Spartan warrior helmet as its logo. Another feature that sets it apart from the competition is its massive gaming portfolio of more than 1,000 games and its 4-tiered VIP program.
However, be extra careful if you play here and read the general and bonus terms and conditions carefully before claiming any promotions or deciding to exchange your cash points for real cash, as the casino is known for keeping this vital information obscure.
Bronze Casino features a comprehensive gaming portfolio consisting of more than 1,000 games. Its titles have been supplied by some well-known software providers, such as Evolution Gaming and Betsoft, and smaller studios, including Ruby Play, Lucky Streak, Booongo Gaming, Felix Gaming, and Evoplay.
Players can find video slots, table games, and live casino games, as well as some scratch cards and keno titles. The games are organized into categories and subcategories that can be accessed via the drop-down menu next to the search bar.
Video slots make up the bulk of the gaming library in Bronze Casino. They boast a variety of themes and game features. Luckily, players can easily navigate the enormous category, thanks to the classification of games according to their special features.
Some of the most prominent online slots include Aztec Stargems, Age of Huracan, Scarab Boost, Enter the Vault, Tropical Splash, and Bull Fever, to name a few.
In contrast to the table game selection, the offer of live casino games in Bronze Casino is considerably more substantial. The live gaming experience consists of various Roulette, Blackjack, Baccarat, Sic Bo, Poker, Dragon Tiger, and Teen Patti titles, as well as a few live game shows.
Table limits are quite flexible, making it possible for both recreational players and high-rollers to join a game. The games come in several different languages — English, Spanish, French, Turkish, Hungarian, Danish, German, Japanese, Norwegian, Russian, Swedish, and more.
Players can find games like Evolution’s Lightning Roulette, Side Bet City, Power Blackjack, Dream Catcher, Mega Ball, and many others.
If you are a table game fan, you may find the offer in Bronze Casino a little underwhelming. The operator offers only nine RNG table game titles, all of them being different variations of Roulette. The games include American Roulette, European Roulette, French Roulette, and Salon Prive Roulette, among others.
Bronze Casino features several jackpot titles, none of which is particularly well-known. However, at the time of writing this review, the casino did feature an impressive jackpot amount on Dark Harbour Jackpot worth $4.5 million and counting.
About Alpha Interactive Solutions N.V. and History
Bronze Casino was established in 2018 by Alpha Interactive Solutions N.V., a dubious gambling company operating several other shady casinos. It is thought to be related to Game Tech Group N.V., notorious for its illegal, immoral, and unethical conduct.
Namely, the company was known to have accepted UK players despite the lack of the United Kingdom Gambling Commission licence. On top of that, Game Tech Group N.V. has also been associated with using pirated Net Entertainment games. It’s also infamous for its non-compliance with the MGA’s licencing regulations, unfair terms and conditions, predatory responsible gambling actions, and more.
Complaints and Track Record
Our Bronze Casino review has revealed a whole host of negative player reviews on major gambling forums. The overwhelming number of customers complained about extremely long payout processing times. Some of them weren’t even paid out at all.
We also found a lot of complaints regarding unhelpful customer support agents, the irresponsive financial team, non-existing bonus codes, and the tedious verification process. We’re afraid the negatives far outweigh the positives in the case of this operator.
|Accredited at Casinomeister||No way in hell!|
|Jurisdictions||Curaçao Master License 1668/JAZ : eGaming|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|