Jackpotjoy Review

solid casino but not Casinomeister-Accredited

By Casinomeister, Last updated Apr 16, 2024

Casinomeister's Verdict

JackpotJoy Casino is a pretty good online casino. In addition to online slot machines and casino table games, they also offer a fantastic selection of bingo games — one of the largest collections in the UK.

While they’re not Accredited at Casinomeister anymore, the online casino still has a good reputation and seldom generates complaints. But when they do, we won’t be able to help you out much. Check out our JackpotJoy Casino review below to find out more.

Great online bingo games

7 Our Rating
7.8 Player Rating
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2012
Payout speed
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Gibraltar, UKGC
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First Impression

JackpotJoy Casino has an excellent track record in the online gambling world, and they are well known for being one of the UK’s leading online gaming brands. They are known not just for the online casino but also for the bingo side of their operation. Its popularity has increased exponentially in the last five years, thanks to the brand’s substantial TV advertising campaigns and its strong social media presence on most of the most popular social media websites today.

Upon loading up the JackpotJoy Casino website, we found that the site is well-made, professional and easy to navigate. The loading speeds were excellent, all hallmarks of a great online casino that is well-made.

JackpotJoy Casino allows you to make deposits and withdrawals in various ways. Accepted payment methods include all major credit and debit cards, Neteller, Skrill, PayPal, Paysafecard, and bank transfers.

JackpotJoy Casino is also licensed by the UK Gambling Commission, which means it is held to incredibly high standards. The fact that the casino is backed by such a strong online gambling regulator ensures that when you play there for yourself, you can do so safely in the knowledge that it’s improbable that things will go wrong.

Jackpot joy was listed on the site as an accredited casino for about a year until its casino rep fell off the face of the earth, never to be heard of again due to having the same winners. They seldom have complaints and are geared towards the slot/bingo/scratch card bonus funds there as players. They have some pretty good games.

A caveat for high rollers:

“The maximum that any one individual member can win in any 24 hours (excluding any progressive or super jackpot elements to a prize payout) is limited to GBP 25,000 (£25,000.00) or currency equivalent.”

So, be careful with those kamikaze bets. To kick off this Jackpot Joy Casino review, let’s begin by looking at some of the various bonuses and promotions available at the casino.

Pros

  • solid company

  • solid licensing

Cons

  • Won't engage us with complaints

BONUSES AND PROMOTIONS

JackpotJoy Casino may not offer the most invigorating range of bonuses and promotions. Still, it’s worth pointing out that this is mainly since, in the last couple of years, the UK’s Gambling Commission has massively clamped down on the types of bonuses and promotions offered to UK players. Because of this, JackpotJoy Casino has had little choice but to adapt quite substantially to how they run things. Although you will be glad to know that there are still some bonuses and promotions, you can look forward to when joining the site.

Exclusive offers

As we just mentioned, the main welcome bonus promotion at JackpotJoy Casino is not as generous as it once was due to rules and regulations brought in by the UK’s Gambling Commission that make it much harder to offer players various bonuses. However, they have managed to put a little something together for new players. It awards you £50 worth of free bingo tickets and +30 free spins, which can be used on selected video slots.

We like that JackpotJoy Casino credits all winnings from this welcome bonus — including the free spins — as real money. This means that you do not have to worry about completing any wagering requirements, and any winnings are credited to your account as real cash. You can then withdraw them directly to your bank account without worrying about needing to complete any play-through requirements.

Of course, we would rather see JackpotJoy Casino offering a matched deposit bonus, as these are much more popular among casino players. However, it’s clear that the welcome bonus is geared more toward their website’s online bingo site, and there isn’t much more to be said about this.

No-Deposit & Free Spins Offers

JackpotJoy Casino does not currently offer any no-deposit bonuses or no-deposit free spins. If this changes in the future (although, to be honest, we find it very unlikely to), we will update this casino review accordingly.

VIP and Loyalty Programs

The loyalty program at JackpotJoy Casino is known as JackpotJoy Plus. The casino states that there is no application process to join the loyalty program and that they review everybody’s play and get in touch directly with those chosen to be included in the scheme. In reality, this means you need to be spending a certain amount of money at the casino to be considered. So there’s no point reaching out to the casino’s customer support team and asking if you can join the loyalty program, as they will simply tell you the same information.

So, what exactly does the JackpotJoy Plus scheme entail, and how does it work? Well, there are a few different elements to it, and the first perk is that you will have access to a dedicated loyalty customer support team. The VIP customer support team is available from Monday to Friday between 9:30 AM to 8:30 PM and from 9:30 AM to 6 PM on Saturdays and Sundays. Dedicated access to a VIP customer support team means that any issues you have at the casino will be resolved much more promptly. It also acts as a way for you to maintain direct correspondence with a VIP manager who will be able to arrange special promotions for you.

The second perk of being enrolled in the loyalty program at JackpotJoy Casino is that you have access to Box Bonanza and Games. This states that you will be allowed to choose a special winning box in the promotion, revealing a cash prize. JackpotJoy Casino does not openly state what kind of cash prizes you can expect to win, but we would imagine them to be worth a minimum of £50 per time.

The next perk of being enrolled in the JackpotJoy Casino loyalty program is something called Plus Promotions. The casino states that as a member of the Plus Promotions club, you will be able to receive additional bonuses and promotions, too — we quote — maximize your experience of playing at the casino. They state that you can view the promotions page on the website for more information, although when we clicked on this page, we did not see any bonuses or promotions geared specifically towards VIPs.

Next up is monthly surprises; all players who are members of the loyalty program at JackpotJoy Casino are automatically enrolled in the Monthly Rewards Drop. This program is where a number of winners are selected randomly to receive special bonuses and prizes, including cash amounts and free spins. Again, JackpotJoy Casino does not openly state the amounts or values of these prizes, so this is not something we can directly comment on.

Sneak previews are another perk of being enrolled in JackpotJoy Casino’s VIP scheme. It gives you access to new game releases and launches days (or sometimes even weeks) before other players at the casino can play them for themselves.

Finally, as a member of the loyalty program at JackpotJoy Casino, you will be able to claim a birthday surprise. When it’s your birthday, you will be offered a unique chance to open one of the special prize boxes with the chance of winning a cash prize. Again, JackpotJoy Casino does not openly state what kind of cash prizes can be won, so again, this is not something that we can comment on.

To be honest, we like how JackpotJoy Casino has structured its loyalty program. While they face many challenges in the UK online gambling world due to harsher and stricter regulations, they seem to have implemented a pretty good VIP scheme that should satisfy most regular players at the casino.

BANKING AND PAYMENT METHODS

One of the things we always look at when writing online casino reviews is the range of payment methods available to players. After all, it’s pretty pointless joining an online casino that doesn’t allow you to make deposits and withdrawals in the way you want. When we were writing this JackpotJoy Casino review, we were pleased to find that the site offers a plethora of different payment methods for you to take advantage of.

You can make deposits and withdrawals using all major debit cards (credit cards can no longer be used in the UK due to new restrictions brought in by the UK Gambling Commission). Skrill, Neteller, Paysafecard, PayPal, and bank transfers are available. The minimum deposit for all the payment methods we’ve just listed is just £10, and all deposits are instantly credited to your account. JackpotJoy Casino does not charge any fees for making deposits or withdrawals, so every penny you deposit into your JackpotJoy Casino account is yours to play with.

We also like that JackpotJoy Casino has developed a quick-deposit function, which means that you can add funds to your JackpotJoy Casino account without going to the banking page. While playing casino games, you will see a quick deposit option at the bottom or on the right-hand side of the screen. Simply confirm the CVC number of your debit card and enter the amount, and your deposit will be processed immediately.

JackpotJoy Casino Withdrawal Speed

When it comes to withdrawals, JackpotJoy Casino may not be the fastest casino in the industry to process cashouts, but they do promise to authorize all withdrawal requests within 48 hours. Usually, it appears the actual processing time is within 24 hours, but they state it can take up to 2 working days.

Thankfully, due to new regulations brought in by the UK’s Gambling Commission, you have to verify your account before you can even begin gambling at JackpotJoy Casino. That means that you will not need to complete an identification check to make your withdrawal, which should help speed up the cash-out process. Once the casino has processed your withdrawal, the time it takes to reach your bank account or e-wallet depends on which payment method you have chosen to use.

Average Based on 4 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
4:45
29:3
01 February, 2016
United Kingdom
Neteller
4:00
4:00
No
No
08 March, 2016
United Kingdom
Debit Card
3:00
38:00
No
No
07 April, 2016
United Kingdom
Neteller
4:00
4:15
No
No
01 December, 2016
United Kingdom
Visa
8:00
70:00
No
No
COMMENTS A freebie which led to a withdrawal. Much faster processing than their bumf suggested despite the request being made on a Friday afternoon. Impressive

Responsible gaming

JackpotJoy Casino, as a UK and Gibraltar-licensed online casino, is held to rigorous standards regarding responsible gambling. While the vast majority of players can enjoy playing casino games and bingo games without a problem, there are some for whom online gambling can become quite problematic.

JackpotJoy Casino recognizes this. That’s why they offer various responsible gambling tools to ensure that your online casino experience is as safe, enjoyable, and in control as possible. Below, we’re going to look at some of the different responsible gambling tools the online casino offers, all of which can be set YOURSELF from within the “My Account” section.

Deposit Limit

Deposit limits are used by many thousands of players – even if they don’t consider themselves to have a gambling problem. For many of us, online gambling is fun, but it can be too easy to get carried away. If you’re worried about spending too much money, you can choose to implement deposit limits. These are pre-set limits by you and reset either daily, weekly or monthly. Once you’ve surpassed your deposit limit, you will not be able to deposit any more money at the online casino, where the limit is set until the time is up.

Deposit limit systems are straightforward; if you want to set a deposit limit, you simply need to choose how much money you want to deposit into your online gambling account every day, week or month. For example, if you set a £100 deposit limit every week, you would need to wait seven days before depositing £100 before adding any more money to your online gambling account.

If you would like to remove or adjust your limit, you’ll need to wait until the end of the previously-set time limit. For example, in the case of a weekly limit, this would be in 7 days. However, if you want to lower your deposit limit (i.e. make it so that you can deposit less money), you’ll be able to action these changes instantly without needing to wait.

Deposit limits at JackpotJoy Casino are set manually (all online casinos must offer players the ability to set deposit limits through their online gambling account if they’re offering online gambling services to UK players). However, if you prefer, you can reach out to a casino’s customer support team member. They’ll be more than happy to help you out and can set the limits for you if you don’t fancy doing it for yourself or run into any issues setting your deposit limits.

Session Reminder

JackpotJoy Casino offers session time limits to limit the amount of time you spend gambling. If you’ve played at UK-focused online casinos in the past, you’ll probably have already seen prompts while playing. They let you know how long you’ve been playing and how much money you’ve won or lost and give you the option to either log out or continue playing.

If you set a session time limit, you’ll limit the amount of time you can gamble for. You need to let the online casino know how long you’d like to be able to gamble, and once that time frame is up, you’ll be automatically logged out. You may also be told once the time limit is up and given an option of whether you’d like to continue playing.

If you don’t put a session time limit, then the online casino will likely put one in place for you, as we mentioned earlier. At JackpotJoy Casino, they state that the default time limit is 60 minutes; however, you can set it to 30 minutes.

Account Cool Off

A cooling-off period allows you to take a break from playing casino games at the online casino for a short period, between 24 hours and six weeks. If you opt to enter into an account cool-off, you’ll no longer be able to log in to your online casino account until the pre-selected time has passed.

Self-Exclusion

Self-exclusion is a tool that, by law, has to be offered at all online casinos, and it’s a way of helping problem gamblers stop gambling online. It’s similar to the time-out feature we just covered, although self-exclusion lasts a lot longer. There are usually multiple options available to you, including six months, 12 months, two years, five years or “lifetime.” Once you’ve requested self-exclusion and confirmed that you wish to take it, you will be immediately logged out of your account and unable to cancel this until the period has elapsed.

Once your self-exclusion time is up, you’ll also need to make what’s called a “positive action” to reopen your account. This means you’ll need to contact the online casino directly requesting that your account be reopened, and you’ll then need to wait for a 24-hour “cool off” time to pass before you can log in.

Self-exclusion should only be used by those who have significant problems with online gambling levels, and you should be aware that most self-exclusions are group-wide. So, any other online casinos listed as being on JackpotJoy casino’s license will also be affected.

GAMSTOP

A few years ago, GAMSTOP was released in conjunction with the UK’s Gambling Commission. It’s a comprehensive way for players to ban themselves from all UK-licensed online casinos at once without needing to self-exclude manually from each site. This is made for those who are having severe problems with their gambling and need to take a complete break.

GAMSTOP is pretty simple to use. To get started, you simply need to head to the GAMSTOP website. You will then be asked to complete several fields asking for information about you; expect to input your name, date of birth, email address, address, phone number, etc.

Once you’ve confirmed with GAMSTOP that you wish to complete the self-exclusion process, you’ll then need to complete a quick identity verification check. This is to ensure that others can’t manipulate the system and use it on anyone but themselves.

Once you’ve completed the identity check and confirmed how long you wish to be self-excluded for GAMSTOP, the service gets to work. Within 24 hours, you’ll be automatically banned from all online casinos with a license from the UK Gambling Commission.

Moreover, you’ll also be prevented from creating accounts at casinos where you don’t currently hold an account. However, the system isn’t 100% foolproof, and GAMSTOP state that ultimately, it’s up to you, as a player, to ensure you don’t try to circumvent the system and create an account where you shouldn’t be able to.

If you sign up for GAMSTOP, you’ll no longer be able to log in to your JackpotJoy Casino account, which is done immediately. It’s an even more robust alternative to self-exclusion, and it blocks you from gambling at ALL UK-facing online casinos.

Customer support

JackpotJoy Casino may be one of the more prominent brands to operate in the UK market, but to our surprise, that has not meant that they have started slacking on customer support. JackpotJoy Casino offers one of the most reliable and versatile customer service portals we’ve seen in quite some time.

There are three ways you can contact the JackpotJoy Casino customer support team, the first of which is through live chat. Live chat is an online messaging system that connects you to 1 of the customer support operators in real time. It allows you to text-chat with this operator until your query or question is resolved. It’s kind of like Facebook Messenger, except you can open the live chat games conversation directly from the casino’s website, and there is no need to download or install anything.

Jackpot Joy Casino also operates several phone support lines. While not all of these are operational 24 hours a day, seven days a week, it does mean that during the day, you can call one of the customer service team members if you prefer to speak to someone directly on the phone.

Finally, JackpotJoy Casino also offers customer support via email. However, we should point out that response times to emails submitted to Jackpot Joy Casino’s customer support team can be as long as 48 hours. So if your question or query is urgent, we recommend using one of the other contact methods to get in touch with the team.

KYC

As a UK and Gibraltar-licensed online casino, JackpotJoy Casino has some pretty strict requirements for carrying out know-your-customer (KYC) checks. They state:

“If we cannot satisfactorily complete our age and identity verification process, we may ask you to provide personal identification documents to confirm further and validate your age and identity. Such documents may include (but are not limited to): a passport or driving license, a current utility bill or a bank or card statement. We may suspend your Member account until you have satisfactorily completed these checks. We will communicate all requests to you via the website, email, phone, SMS or post.

If age and identity verification cannot be completed upon applying to register a Member account, your Member account will not be opened until you have been verified. The website and all content thereon (including all marketing materials) are intended only for persons over 18 years of age. If at any time you are found by us to be under 18 years of age, you will have your Member account suspended, your deposits will be refunded, and any winnings will be null and void or may be paid to the appropriate Regulator. No claim may be made against us in these circumstances.”

This means you’ll be unable even to begin playing any of the online casino games or bingo games they offer or deposit into your account until you’ve successfully verified your age.

Due to regulations brought in by the UKGC, you may also need to complete an SOW (source of wealth) check. You need to prove to the casino where your online gambling funds are coming from. While most players (rightfully) see these checks are being pretty intrusive, it’s important to point out that JackpotJoy Casino isn’t choosing to run these checks; they’re required to by the UKGC, and they likely hate running them as much as you hate completing them!

Website Experience and Features

One of the things we always look closely at when reviewing an online casino is the desktop gaming facilities. Thanks to the fact that JackpotJoy Casino is built entirely on proprietary software, the developers can offer a user experience that most cookie-cutter sites can’t offer. The first thing we noticed when we were writing this review was that the website looks incredibly modern and clean; there are no obnoxious pop-ups or banners that distract you from using the website, and we like that it all has quite a relaxed and laid-back feel to it.

The loading speeds of the website are fast. When writing this review, we had no problems loading up games, accessing our account or speaking to the customer support team via the live chat portal.

We also like that you can find links to all the different areas of the site you need to access in the footer area of the website. This makes it incredibly easy to work your way around and ensures that you don’t have to search for ages to get to where you want to be.

Regarding the game library at JackpotJoy Casino, we really like how it has been played out. You have the option to access a variety of different game categories directly. For example, if you want to see a list of all the video slots available at JackpotJoy Casino, you simply need to click on the slot button, and you will be presented with an endless list of all the different online slots you can play.

We should also point out that JackpotJoy Casino is an instant-play online casino which means you do not need to download or install a software client to your desktop. Plus, thanks to the fact that flash-based technology has been phased out now, all of the games at JackpotJoy Casino now run on HTML5 technology.

That means you can play directly from your Internet browser window without the games needing to appear in new windows. It also ensures that the loading speeds of the games are streamlined and faster than ever before. JackpotJoy Casino also has a downloadable mobile casino app, which we’re going to look at in the following subsection of this review.

Online Casino Mobile App

JackpotJoy Casino is one of the few online casinos to offer a downloadable app; this app is free to download and available on most iOS and Android devices. We love that they offer a mobile casino app, which is usually only reserved for the most prominent online casino websites.

Like the desktop version of the website, the mobile casino app is easy to navigate and user-friendly. It has the added benefit of being able to save your login credentials, so you don’t need to enter them each time you log in and play!

Most of the casino games and video slots on the desktop version of JackpotJoy Casino’s website can be played through the mobile casino app. These also include free games and free bingo. So if you plan on playing at the casino regularly, we strongly recommend downloading the app, as it makes everything a little bit easier!

Brand games

Providers

Surprisingly, JackpotJoy Casino doesn’t offer the largest selection of Slot Game providers. However, you will find some relatively big names there, including NetEnt, IGT, WMS, Barcrest, Gamesys and High 5 Games. The live casino is powered entirely by NetEnt, so some players may find it annoying that a more prominent, reputable software provider isn’t powering the live casino (we’re talking Evolution Gaming, of course). Still, it’s worth pointing out that NetEnt still runs a pretty tight-knit operation in its live dealer games.

In the following sections of this JackpotJoy Casino review, we will look at some of the different games you will be able to play when you gamble on the website. Let’s begin with a look at some of the different video slots and online slots you’ll be able to enjoy.

Slots

JackpotJoy Casino offers an excellent selection of video slots. If you’re looking to play modern-day releases with Megaways mechanics or old-school slots, you will find in land-based casinos and bookies — the gambling site has you well covered! Below, we’ll look at five of the most popular online slots you can play at JackpotJoy Casino!

Action Bank

Action Bank is one of the oldest video slots you can play at JackpotJoy Casino. While this may be a turnoff for some players, it’s one of our favourite games. Despite being released over a decade ago, it remains one of the UK’s most popular games in land-based casinos and arcades. It’s also gaining popularity online, and Barcrest, the game developer behind the slot, has recently released a Megaways version!

Action Bank is played on a 5-reel, 3-row format with 20 fixed paylines. The minimum bet per spin is $0.20, and the maximum bet is $200. The slot looks as retro as they come — but don’t let this put you off playing!

Wins are formed by matching 3-of-a-kind, 4-of-a-kind or 5-of-a-kind combos, and the top symbol is the “7,” paying up to 500X your total stake for landing a full screen.

To trigger the main bonus round, you’ll need to land one of the golden vaults on each of the five reels. This will then award you between 5 and 30 free spins. Some symbols have a 2X multiplier during the free spins, which significantly increases your chances of forming big wins.

Now, there’s also another bonus round called the “Big Bank Bonus,” triggered by picking the vault icon when you’re prompted to pick free spins. It’s a “pick me bonus,” during which you’re guaranteed to win at least 100X your stake; the other two potential prizes you can win are worth 250X and 500X, respectively!

Big Bass Bonanza

Big Bass Bonanza is a relatively new video slot from Pragmatic Play. It’s become one of the most played slots in the last couple of years, which is quite an achievement considering it’s pretty basic and follows an old-school concept that we used to see in the arcades and land-based casinos throughout the UK.

The online slot is played on a five-reel, three-row format, with 20 fixed paylines at all times. As the name implies, Big Bass Bonanza is themed around fish, and your goal, as a player, is to try and go fishing with a man called Billy in the hopes of reeling in big prizes and catches.

There isn’t a lot going on during the base game, and it is the free spins bonus you will want to be on the lookout for. This round is triggered by landing three, four or five of the scatter symbols anywhere in view, and doing so will award you 10, 15 or 20 free spins, respectively.

During the bonus round, you will see all of the fish symbols have monetary values on them. If the fisherman symbol lands in view, he will collect all the fishes around him on the screen and add them to your total balance. Plus, each time the fisherman lands, he adds to a meter at the top of the screen. If you manage to collect four, you will win an additional ten free spins, and now, all fish collected will have a 2X multiplier attached to them.

This continues for 3X and 10X too. If you manage to reach the 10X stage of the bonus, it’s possible to win some gigantic prizes worth up to 2000 times your total bet.

Bonanza Megaways

Bonanza is one of the most iconic and famous video slots ever made. It was developed a few years ago by the world-renowned software provider Big Time Gaming, a company located out of Australia. Bonanza was the game that kicked off the Megaways era, and it’s fair to say that it is one of the most notable and respected games in the history of online gambling thanks to its consistent same gameplay.

What helps to make bonanza so intuitive is that the number of rows on each reel per spin changes. It’s possible to get between two and seven rows per reel on each spin, and as the game utilizes a win-all-ways mechanic, you do not need to worry about paylines. The number of winning ways increases with the more symbols there are on the reels, and it’s possible for there to be up to 117,649 ways to win in total.

While it’s possible for big wins to be formed during the base game, it’s the main free spins bonus round that most players will be aiming for. It’s triggered by landing four or more scatter symbols anywhere in view. It’s notoriously hard to land the free spins bonus, and according to Big Time Gaming, it tends to land on average once in every 350 spins.

Once you have triggered the free spins bonus, you will be awarded 12 free spins. During the free spins, an increasing multiplier does not reset between spins. It’s also possible to retrigger the feature, winning an unlimited number of free spins, and it’s not uncommon to see Bonanza free spins bonuses go for hundreds or even thousands of times your bet.

Eye of Horus

Eye of Horus is a video slot that was developed by Blueprint Gaming, and it is, without a doubt, one of their most popular releases in history. Several spin-offs are being developed, most recently including an Eye of Horus Megaways variation of the slot.

It’s based, of course, on the Eye of Horus and other ancient Egyptian symbols. The video slot is played out on a five-reel, 3-row format, and there are ten fixed paylines in play at all times. The minimum bet is $0.20, and the maximum bet can reach as high as $200, although JackpotJoy Casino may not necessarily offer the highest bet option.

To be honest, there is relatively little action during the base game, and it is the free spins bonus you want to be looking out for. This is triggered by landing three, four or five of the scatter symbols (pyramids) anywhere in view.

Once you trigger the free spins bonus, you will receive 12 free spins. Now, there is quite a unique mechanic going on during the free spins, and if you land any of the expanding wild symbols on the middle three reels, the wild will expand and award you with one additional free spin.

You will also notice that the current lowest-paying premium symbol will upgrade. If you land five of the expanding wilds in total, you will upgrade all of the premium symbols into that of Horus — the game’s highest-paying symbol — greatly increasing the chances of you forming a big win.

It is also possible to retrigger the free spins bonus by landing another three, four or five scatter symbols anywhere in view during the free spins round. If you manage to do so, you will be awarded an additional 12 free spins. However, we should point out that the retrigger is pretty hard to get and seldom appears.

Gonzo’s Quest

Gonzo’s Quest is probably up there with the most famous video slot ever created, produced by the Swedish online gambling giant NetEnt. It’s themed around an ancient explorer called Gonzo; you will be playing alongside him as he searches for various treasures in ancient Mayan civilizations. The base game has a unique little feature. You will notice that any time you form a win, the symbols involved with that win disappear, and new ones drop down to take their place (this is known as the cascading reels feature.)

Each time a cascade happens during the base game, you will notice that a progressive multiplier increases, displayed in the top right-hand corner of the screen. It is possible to reach the 5X multiplier during the base game, which can lead to big wins if you form 5-of-a-kind lines of a premium symbol.

However, as with almost all video slots, the most significant win potential in Gonzo’s Quest is found during the free spins bonus. This bonus is triggered by landing three or more scatter symbols on consecutive reels from left to right.

During the free spins bonus, the progressive multiplier changes its values; now, the top value is no longer 5X but 15X. That means there is significantly more win potential, and it’s possible to win thousands of times your bet while playing the game.

It’s also possible to retrigger the free spins bonus by landing another three scatter symbols from left to right. But in our experience, retriggers are relatively rare, so don’t expect them to come up all that often.

Online Bingo Games

JackpotJoy Casino offers a great selection of bingo games. These games can be accessed by clicking the “Bingo” tab; this will then display a list of all of the games you can play at the gambling site.

75-Ball Bingo

75 ball bingo is one of the most popular forms of bingo today, and you’ll find almost all bingo sites offering the game. Most popular in North America, 75-ball bingo is a variation of 90-ball bingo. This post will look at the game and how to play it.

75-ball bingo is much like the bingo games you’re probably used to, and the chart of numbers is made up using a 5X5 structure. Every spot on this chart features a number, aside from the middle (the centre) square, which reads the word “free.”

The word “free” is a substitute for any other number and can be used to make winning lines and full houses. Playing 75 ball bingo is exceptionally easy, and all you need to do is purchase your cards and then it’s time to get started!

Once the game begins, the caller will read the numbers, and you need to daub them out. In a land-based bingo room, you need to dab them out yourself, but online it’s done automatically, allowing you to enjoy the game without needing to keep a close eye on the numbers.

To win a prize, you need to be the first player to make either a line, two lines, or a full house to win a prize! (A full house is when you fill in every number on your card. This prize is the most lucrative of the three, with, many times, jackpots and bonuses offered for doing so.)

80-Ball Bingo

80-ball bingo isn’t one of the most common games around (when compared against, for example, 75 and 90-ball bingo). Still, it’s started becoming more popular on online bingo sites as more players look for a unique variety of additional game types.

80 ball bingo tickets are comprised of 16 squares, 4 columns and four rows. Every square contains a unique number, meaning that each bingo card contains 16 numbers.

These numbers range from between 1 and 80, and the goal is to make a line, two lines, or a full house.

To begin playing, you first need to purchase a ticket. JackpotJoy casino allows you to buy cards in strips of 5. However, not all bingo sites allow you to do this, so always check this out if you’re playing elsewhere!

Once you’ve purchased your ticket, you’ll join the next game, and the caller will begin reading out numbers. These numbers are then crossed out from your card, and if you manage to make a line of numbers before other players, you’ll win a prize. The same applies if you manage to cross out two lines, and if you manage to clear all 16 numbers, you’ll have a full house — the

best-paying of the three prizes.

80-ball bingo is incredibly easy to play, and many bingo providers now offer unique game variations, so you can expect to see something a bit different every time you play!

90-Ball Bingo

90-ball bingo is the most popular form of bingo in the world, and it’s likely the game you’ll have played, should you ever have played in a land-based bingo hall or online before.

90 ball bingo is a game that uses 90 numbers. The bingo cards you’ll be purchasing are made up of 27 squares, formatted on a 3-row, 9-column layout. Each number on your card is unique, meaning you can’t have two of the same number. The game’s goal is to cross out (or daub, as it’s known) a full row, two rows, or all three rows to win a prize.

To begin playing, you’ll first need to purchase cards. A strip of 6 tickets is the minimum purchase, although you can purchase multiple strips. Of course, the more strips you have, the better your chances of winning.

Once you’ve got your tickets, you’ll enter the next game automatically, and as soon as the game begins, the caller will begin to read out numbers at random.

If these numbers appear on your tickets, they will be crossed out, and if you’re the first player to cross out all of your numbers in a line, you win a prize. The same applies when you manage to cross out numbers of two rows. Finally, the full house requires you to cross out ALL the numbers on your ticket.

Speed Bingo

Speed bingo is a popular variety of classic or traditional bingo. Speed bingo is offered at many reputable online bingo sites to allow you to enjoy a little bit of unique gameplay.

Speed bingo, as the name hints, is bingo but played at a much faster pace than usual. While the exact time frame for each game differs somewhat, the average game time is around 30 seconds, depending on which site you play at. It’s ideal for players in a rush or who don’t want to wait long to begin enjoying the action!

The game uses 30 balls and numbers, which is far fewer than most games. But this is all part of the faster gameplay, so don’t be put off if it all sounds a little strange!

Playing speed bingo is identical to other forms of bingo. You begin by purchasing a ticket, and once the next game begins, you’ll automatically be taken to a new screen, where you will see a countdown informing you of how long there is left until the next game begins.

As soon as the bingo game starts, you’ll hear a caller reading out random numbers between 1 and 30, and you simply need to daub any matching numbers on your tickets.

However, unlike other forms of bingo, speed bingo doesn’t reward you for making one or twin lines. Instead, the goal is to daub all your numbers (there are nine in total on a speed bingo card), and if you’re the first player to do so, you win — it’s that simple!

While it may appear different from most bingo, speed bingo is great fun and offers some good prizes if you’re the first to dab off your entire card!

Live Dealer Games

In this part of our casino review, we are going to take a look at the live gaming facilities available at JackpotJoy Casino. As soon as we entered the live casino, we were pleased to see that the online gambling operator had chosen to use NetEnt to provide all of their live dealer games. That’s great news because NetEnt is responsible for creating the best live casino games around — no other developer even comes close.

Within the live dealer casino, you will find a huge selection of titles, including casino table games like roulette, blackjack, and baccarat. There are also two more unusual variants of these classics, like lightning roulette and lightning baccarat. Unfortunately, NetEnt hasn’t yet started to develop game show live casino games like we have seen from these developers like Evolution Gaming and Pragmatic Play.

You can easily and quickly enter the live dealer casino by hitting the live casino button on the main game navigation menu.

Table Games

Unfortunately, we weren’t able to find any video poker machines at JackpotJoy Casino. However, we did find quite a few different “instant win” games. These are all relatively easy-to-play casino games that offer you the chance of instant payouts.

There are 16 of these instant casino games available at JackpotJoy Casino. While they may not be as exciting as some of the slots and progressive slot machines on offer, they do provide you with the chance to play something a bit different. These instant casino games can be found under the “Instants” tab.

At the time of writing, JackpotJoy casino offers the following instant win casino games: Monopoly Hot Property, Diamond Deal, Poppin’ Bubbles, 7Up, Monopoly Empire, All-Star Scratch Card, Chasin’ Rainbows: Instant Gold, The Crystal Maze Scratchcard, Play-Off Palace, Deal or No Deal Scratch Card, Deal or No Deal Instant, Diamond Ultra Cash, Midnight Feast, Scratchcard Shop, Pillars of Fortune and Blox Blitz.

Unfortunately, in terms of other casino games (we’re talking casino games like baccarat, 3-card-poker and Casino Hold’em), we couldn’t find any. We’re not sure why the online casino doesn’t offer these kinds of casino games, but we’d like to see them added in the future.

We were also surprised to see that JackpotJoy Casino doesn’t (seem) offer any non-live versions of roulette or blackjack. This is surprising; these casino table games are incredibly popular. While we appreciate that JackpotJoy Casino does indeed offer live dealer roulette and blackjack, why they don’t offer virtual versions of the game is beyond us. Again, we’d like to see this changing in the future.

 

Free Games

While many players at JackpotJoy Casino like to play slot machines, progressive jackpot slot games, and more, some players also like a more laid-back gaming style. If you’re looking to have a break from playing your favourite casino games and want to try something a bit different, you may be pleased to learn that JackpotJoy Casino also offers something called “Free Games.” Please note that this is not free-to-play bingo — these are slot machines/slot games.

Each week you’ll be able to play these free games without needing to spend any of your own money. However, there is one prerequisite; you need to have made at least one-lifetime deposit of £10 or more to play them. You can then win up to 50 free spins, and these free spins can be won from a wide variety of these free-to-play slot machines.

These include Rainbow Riches Daily Rainbows, Doubly Bubbly, Tiki’s Catch of the Day and Daily Paper. We love that you’re able to win free spins to be used on certain slot machines. It’s a really unique and novel concept from JackpotJoy Casino, something we’d like to see more online casinos following in the future.

In fact, these free games and free slot machines ensure you can play for free. It’s no surprise why so many players join JackpotJoy Casino!

Progressive jackpots

JackpotJoy Casino offers a wide assortment of slots with progressive jackpots attached. However, to our surprise, almost all of the progressive jackpot games on offer come from Red Tiger Gaming. Despite featuring NetEnt’s games on their website, when we were writing this review, we could not find any of NetEnt’s progressive jackpot games, which means you won’t find yourself able to play titles like Divine Fortune or Arabian Nights.

Still, the casino offers a pretty good selection of progressive jackpot games. Below, we’re going to be taking a look at five of our personal favourites that you can play at JackpotJoy Casino today.

Dragon’s Luck

Dragons Luck is a popular Chinese-inspired video slot from Red Tiger Gaming. While it is available at JackpotJoy Casino as a progressive jackpot game, there’s also a non-jackpot variant available at many other online casinos. However, both games are identical, and the only difference is that in the jackpot version of the game, well, there are jackpots.

The game is played on a five-reel grid, and there are ten fixed paylines in play at all times. While playing, you will notice that mega 3 x 3 symbols can appear on all reels. Fire-breathing dragons can transform symbols and deliver impressive wins of up to 1,380 times your total bet. The jackpot slot is playable from between 20p and £500 per spin.

On either side of the reels, you will notice a pair of dormant dragons holding onto the pillars of the temple. By the way, the game’s graphics are fantastic, and it makes you feel as though you are inside an ancient temple when you’re playing. These dragons, on any spin, can randomly awaken, and when they do, they will start to breathe fire onto the reels. The symbols scorched by the fire will then all transform into the same matching symbols, significantly increasing your chances of forming a big win.

You will also want to keep an eye out for the Dragon coin symbol; when this lands in view, it will then perform a quick animation of its rotating. It will then reveal a secret symbol. The goal, of course, is to land a giant coin symbol, as this is where the game’s real win potential lies.

To trigger the progressive jackpot round, you must land three special jackpot symbols on reels one, three and five. You will then be able to win one of the three different jackpots available.

Dragon’s Fire Megaways

The original Dragon’s Fire video slot (again, from Red Tiger Gaming) proved to be a massive success with players. It was well-liked for its volatility, its big win potential, and the fact that the bonus round was capable of paying many thousands of times your total stake.

However, once Red Tiger Gaming acquired a license from Big Time Gaming to start producing Megaways slots, they figured it would be a good idea to create a Megaways version of the game. Now, they also offer a progressive jackpot version, which is the version of the game you will find yourself able to play at JackpotJoy Casino.

The Megaways version of the slot is pretty similar to the original. After each win, a multiplier to the right-hand side of the screen will increase by one. This multiplier then holds for the next spin, and it continues to increase up to 50 until you fail to make a win, at which point it will reset back to 1.

There is a pretty cool random feature in the base game; you will notice the Dragon breathe fire onto the reels when this triggers. It will then place either random wilds onto the screen or between two and three scatter symbols. You will trigger the main free spins bonus round if you land three scatter symbols anywhere in view.

You can win anywhere up to 50 free spins. During the free spins bonus, the multiplier on the right-hand side of the screen does not reset between spins. That means if you can get it up high enough and hit some nice wins, you can walk away with massive payouts.

Like the previous jackpot game we just looked at, the progressive jackpot is triggered by landing three of the jackpot symbols during the base game. Once you manage to do so, you will be taken to a small jackpot side game, where you’ll be given a chance to win one of three of the different jackpots.

Lucky Wizard

Lucky Wizard is one of Red Tiger Gaming’s old-school slot machines and is very similar to Rainbow Jackpots, one of the provider’s most popular releases. The gameplay takes place on a five-reel, three-row game grid, and there are 25 fixed paylines at all times. You can play for as little as 25p per spin and as much as £500.

Like many of Red Tiger Gaming’s earlier releases, a randomly-triggered base game feature is activated when the wizard pops out and starts to walk across the screen. He can perform a variety of reel modifiers, including placing wilds onto the screen and adding a couple of scatter symbols and a colossal symbol onto the reels.

If you manage to land three, four or five of the scatter symbols anywhere in view, you’ll trigger the main free spins bonus round. There is an increased chance of the wizard coming out and performing one of his random features during the free spins. It is pretty common to retrigger the bonus, so you can end up getting quite a few free spins.

From our experience, Lucky Wizard isn’t really about hitting massive wins in a single spin; it’s more geared towards small-to-medium-sized wins. The goal is usually to get many free games or multiple retriggers and keep these small wins accumulating over time.

To win one of the three progressive jackpots available, you must land three jackpot scatter symbols during the base game. You will then be taken to a small side game where you will win one of the three progressive jackpots on offer.

Mayan Gods

Mayan Gods is one of the newest casino games from Red Tiger Gaming. While it’s not available at all online casinos, it IS available at JackpotJoy Casino in the progressive jackpot format. Based on a long-lost ancient civilization in Central America, Mayan Gods is played out on a 5-reel, 3-row format, with 20 paylines in play. The game offers a win potential of up to 3,005X your total stake. Although, thanks to the three progressive jackpots on offer, it’s possible to win millions of pounds while playing!

Four special symbols can land on any spin in the base game, and each of these symbols triggers one random feature. The first is the Mayan King feature; when triggered, a giant 2X2 wild symbol is added to the reels. Also, even more, wilds can be ‘spat’ out onto the screen.

The second base-game feature is called the Mayan Eclipse feature; when triggered, the eclipse symbol and a random selection of symbols are all transformed into identical symbols. Third, you’ve got the Mayan UFO feature. When this is triggered, a weird-looking UFO will fly onto the screen, and all lower-paying symbols will be transformed into higher-paying ones.

Finally, there’s the Mayan Shaman feature. This one sees a Shaman appearing on your screen. He will then increase the value of the current multiplier before destroying all of the symbols on the reels to make way for new ones.

At online casinos where Mayan Gods has a progressive jackpot attached (like at JackpotJoy casino), special jackpot scatter symbols are present during the base game. Landing three of these in view will trigger the progressive jackpot side game.

Mystery Reels

Mystery Reels is another pretty popular video slot from Red Tiger Gaming. Like many of their successful casino games, it has also been made into a Megaways version and a progressive jackpot version, which is what we’re talking about here!

Like many game developers’ online slot machines, Mystery Reels has decent win potential, although it’s not anything overly special, just 900X per spin. Of course, we say ‘just’; 900X is still a nice win, but it’s lower than we’re seeing today from many game developers. Mystery Reels has an RTP of 96.24%.

There’s quite a lot going on in Mystery Reels; first, you’ve got something called the Mystery Symbol feature. You’ll notice special “?” symbols on the reels during the base game. Whenever one of these lands is in view, a random number will appear on it. The symbol will then move up, down, left or right the number of times displayed on it. All of the mystery symbols on the screen then transform into the same symbol, so there’s some pretty decent win potential!

There’s also something called a Wheel Bonus feature. Each time one of the bonus symbols lands in view, you’ll get one spin on the wheel bonus, and this wheel is made up of 10 segments. This wheel can award multiplier prizes and cash values — and it’s possible to win up to 5,000X your stake!

Again, the progressive jackpot is triggered by landing three of the jackpot scatter symbols anywhere in view. You will then be able to win one of the three progressive jackpots on offer.

About the Team and History

As is the case with most of the world’s biggest online casinos, JackpotJoy Casino has changed hands numerous times, and it’s also gone through mergers and even changed its name over the years. Today, the parent company of the online casino is Gamesys Group PLC (although we should point out that the online casino has an online gambling license from the UK Gambling Commission from Gamesys Operations Limited). Their day-to-day operations are managed by a company called Mice & Dice Limited.’

In the past, JackpotJoy Casino was part of a company called Profitable Play Ltd, again, a subsidiary of Gamesys. Other online casinos in this well-known group of online gambling websites included Virgin, Sun Bingo and the Tropicana Atlantic City Casino.

Today, JackpotJoy casino is well-known for being one of the biggest bingo site platforms in the UK. Aside from offering bingo and slots, the online casino also offers poker to its players, although it hasn’t kicked off in the same way as their bingo and slot games.

Complaints and Track Record

Over the years, we’ve received a lot of comments, both good and bad, about JackpotJoy Casino in the Casinomeister forums. Here’s a look at some of the most recognizable! The first comes from Amourgirl:

Ok, I have to admit I never thought I would hear myself say this, but JACKPOTJOY has wowed me! Got an email titled Susan, claim your terrific 100% Deposit Bonus! I thought here we go again!

But no – it wasn’t the usual ‘Not really a bonus Bonus’ but something that actually was a real shit-free Bonus. So deposited £40 and straight away got a balance of £80. No sodding about, no stupid 10% increments, Not even wagering. (fully withdrawable straight away but that would probably incur a future bonus ban) Any played and subsequently lost my balance, so not an issue there.

With talk of the latest diabolical bonuses or lack thereof, Credit where Credit’s due: noteworthy, maybe some of the more Grinchy-type casinos could learn something here.”

Here’s “HUNTS!!!!!” who didn’t have as good of an experience at the online casino:

They recently had a “wheel of fortune” promo where you spun the wheel and it stopped on a specific promotion. I got as well as many others “DOUBLE YOUR WINNINGS IN FULL HOUSE BINGO”

I won a full house for 75 and 2 lines for 15 during that day, so I thought to myself cool, got 90 coming, may as well continue. I only to find out today that as I lost it, my winnings were 0, so I received nothing from the promotion!!!!

They say it was in the terms and conditions, but I can’t find them anywhere now.to word it as they have was a scammy way of wording it, IMO.

they gave me 5 pounds (to shut me up), so I decided to lose it as quickly as possible and close my account. So I went to the full house bingo room, bought cards, and asked in chat if anyone else had fallen for the same thing loads of people responded with yes, me they gave me 5 pounds. I said how bad it was and got my chat taken away. Too damn funny!”

And on a slightly lighter note, here’s “Smokie” telling us about a ‘hilariously-bad’ TV advert the online casino was running:

“Any swedes here that have seen their Ads, all of their very low budget and in bad taste?

For you people outside Sweden, Jackpotjoy has a catastrophically bad tv-ad running with a hillbilly lady’s voice telling the viewers that she’s not welcome playing at ordinary vegas casinos since she laid a brick in her pants-shitting herself there and got tossed out. The moral of the story is that its ok shitting yourself at Jackpotjoy :lolling: both me and my Gf’s thought, wtf is this for the real first time we saw it, and they have a couple more ads running in the same vein, so I’m wondering what kind of people they are targeting funny thing is that I’m sure they paid a lot since its running primetime on big channels.

Is it the same elsewhere? Do they have a funny approach to gaming, or did something go horribly wrong when hiring an advertising agency in Sweden?”

 

Casino Facts

Founded2012
Accredited at CasinomeisterEx-Accredited
JurisdictionsGibraltar, UKGC
Affiliate programGamesysaffiliates.com
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limitsNone
Weekend payoutsNo
Locks withdrawalsYes
English
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com