Lucky Emperor Review

A solid Casino Rewards Casino, around for years

By Casinomeister, Last updated Mar 31, 2024

Casinomeister's Verdict

Lucky Emperor Casino is a pretty good casino. Their player retention is solid – in other words, most people who sign up stick with them for years.  Their management is experienced, and they have a pretty good VIP program. They rarely generate legitimate complaints here at Casinomeister. In this Lucky Emperor Casino review, we will show you what to expect when playing at the casino for yourself.

Solid Casino Rewards Casino

7.1 Our Rating
7 Player Rating
luckyemperorcasino.com
2002
Payout speed
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Customer service
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Software & Games
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Licensing
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Microgaming...

First Impression

Lucky Emperor Casino is a Japanese-themed online casino established in 2003. It’s a Microgaming downloadable casino licensed in Kahnawake and by the Malta Gaming Authority. Lucky Emperor Casino is part of the Casino Rewards group. They have been around for years and have maintained the same ownership throughout. Their online casino games are powered by Microgaming, which may be limiting to some players. However, they do offer slot games from Microgaming’s partner studios.

Lucky Emperor is a part of the Casino Rewards Group, renowned for its customer-centric approach across various brands, such as Aztec Riches Casino, Blackjack Ballroom, Captain Cooks Casino, and Golden Reef Casino. Unlike many of its sister sites, however, Lucky Emperor offers a no-deposit bonus, which always goes down well with players.

The Microgaming slots can be played in instant play mode or through a downloadable software client. Unfortunately, there is no dedicated mobile-optimised casino at the time of writing.

Lucky Emperor Casino offers over 350 video slots and over 80 classic slots, including various 3-reel and 5-reel slots covering many themes. Besides slots, the casino also provides a variety of table and card games, including several types of blackjack and roulette. Players can make deposits and withdrawals using several payment methods – more on that later. We’ll look at the first deposit bonus and other available promotions to kick off this review.

Pros

  • The casino has strong licensing

  • They still offer a downloadable Microgaming client

  • The casino team is very experienced

Cons

  • Pretty slow payouts

  • Low withdrawal limits

  • A limited selection of games

BONUSES AND PROMOTIONS

Whether you’re looking to play Lucky Emperor Casino slots or table games, there is a good chance you’ll want to claim a bonus. Below, we will show you the bonuses and promotions currently available at the site.

Exclusive offers

 

Welcome Offer

Like most online gambling sites, Lucky Emperor Casino offers a welcome bonus to new players to encourage them to create an account and start playing. The first deposit bonus is available to players in most countries, although specific payment methods are excluded from the promotion.

When you make your first deposit at Lucky Emperor Casino, you’ll receive a 100% matched deposit bonus of up to $100. This is relatively low – although if you plan on depositing anyway, it’s an excellent way to play your favourite slot games with extra cash.

However, it’s important to note that this welcome deposit bonus comes with insane wagering requirements of 200X. This is common at Casino Rewards sites, and, in our opinion, it’s pretty frankly ludicrous that you have to wager the bonus 200 times! For example, if you deposited $10 and received a $10 bonus, you would need to wager $2,000 before any winnings would be withdrawable!

No-Deposit & Free Spins Offers

Lucky Emperor Casino is one of the few casino sites offering new players a no-deposit bonus. You’ll receive a $10 no-deposit bonus when you first create your account. Using this bonus, you can try out most of the site’s games without risking any of your cash.

Please note that this bonus, like all casino bonuses, comes with specific terms and conditions. As with all no-deposit bonuses, the wagering requirements are high, and there is a maximum cashout limit. Many games, including classic Blackjack, are excluded, and while a great casino in general, we wouldn’t class this as one of the best no-deposit bonuses around.

Casino Rewards Group VIP Scheme

Lucky Emperor Casino is part of the Casino Rewards network, meaning they’re connected to the Casino Rewards Group VIP Scheme. This program is designed to create a personalised and superior gaming experience for its members. With VIP status, you enjoy the privilege of a dedicated team, personal VIP hosts, and an array of benefits designed just for you. This includes exclusive offers, special bonuses, and the chance to play VIP-only games. You also get increased bet limits and unique gifts.

This VIP scheme consists of six Status Levels, and your standing in these levels depends on your gameplay activities every couple of weeks. Each level offers more benefits, with the rewards increasing as you climb higher. Expect bigger bonuses, priority support, birthday gifts, and access to exclusive games.

When you place bets and make deposits, you earn VIP Points. You can then redeem these points for cash chips at any Casino Rewards member casino, and they don’t expire, so there’s no pressure to use them up!

The VIP program offers several other perks, like the VIP Lucky Jackpot. This unique feature comprises five jackpots, each linked to a status level. The level you’re at determines your eligibility for multiple jackpot pools.

Alongside the jackpot feature is the Time Of Your Life Sweepstakes, with all qualifying VIPs automatically entered. The higher your VIP level, the more tickets you receive for the Sweepstakes, and the prizes can be surprisingly good.

Cashback

 

Bonus Terms

 

Sign up process

 

Sign up screenshots

LuckyEmperor Registration Form Step 1 Desktop Device View
LuckyEmperor Registration Form Step 2 Desktop Device View

BANKING AND PAYMENT METHODS

Switching gears to banking and payment options, Lucky Emperor Casino offers various banking options to cater to as many players as possible. As Lucky Emperor Casino accepts players globally, they offer many country-specific banking options, including credit cards, debit cards, Skrill, ClickandBuy, PaySafeCard, Qiwi, and, where applicable, a direct bank transfer.

Credit and debit cards are the most common payment methods due to their instant deposit time and a minimum deposit of just $20. EWallets like Skrill and Neteller are equally as popular, although they now charge higher fees than in the past, putting off some players.

PaySafeCard is a prepaid voucher system popular among players who prefer to keep banking details private, as you use cash to buy a voucher that you can redeem online. Qiwi, a payment service based in Russia, is also available. If you prefer to deposit using a bank transfer, you can, but funds can take up to five working days to reach your account.

Lucky Emperor Casino Withdrawal Speed

On the withdrawal side, Lucky Emperor Casino has a pending period of two working days for all payout requests. This isn’t something we like to see, especially today when many online casinos offer instant withdrawals. Once your withdrawal has been processed, the time it takes to receive your funds varies depending on which of the withdrawal methods you’ve picked. Generally, it takes one to five working days to receive your funds once the casino has sent them.

Bank transfers and cheques are also withdrawal options but have longer processing times. Bank transfers take six to ten working days, while cheques can take up to 21 days. Some fees may apply depending on the withdrawal method and amount. The minimum withdrawal varies depending on the method used but is generally $20.

Responsible Gaming

Lucky Emperor Casino takes its players’ well-being seriously, like all responsible online casinos. The casino has implemented various tools and measures to promote responsible gambling and help you stay in control of your gaming.

Firstly, the casino offers self-exclusion options. This allows you to take a break from gambling for a specified period, during which you won’t be able to log into your accounts. This is an excellent tool for those who might be spending too much time or money on gambling.

Secondly, deposit limits can be set up, limiting the amount of money that can be deposited into your account daily, weekly, or monthly. This means you can decide on a maximum amount you’re comfortable spending within a specific timeframe, and the casino will prevent you from exceeding this limit. This helps to manage your gambling budget effectively and prevents impulsive betting.

Thirdly, Lucky Emperor Casino provides reality checks. These notifications pop up after a specific time, reminding you how long you’ve played. The pop-up shows your win/loss situation and your time playing.

Lastly, the casino provides links to various problem gambling charities and organisations. Head to their “responsible gambling” page (linked in the footer of their site), and you can browse the resources available.

Customer Support

Regarding customer support, Lucky Emperor Casino integrates with the Casino Rewards network. They offer customer support 24 hours a day, seven days a week, through live chat, email, and, in some cases, phone.

The most convenient way of contacting the customer support team is through the live chat facility, which allows you to reach a support agent in minutes. The live chat team are friendly, knowledgeable, and eager to help, able to answer questions on anything, from minimum deposit requirements to technical support. The live chat support is available in multiple languages, too.

In addition, to live chat, the casino also offers support via email. Email support is generally used when submitting documents or when making complaints. However, if you prefer not to use live chat, you’re free to email the team instead.

Lastly, the casino’s website features a detailed FAQ section. This covers various topics, from account registration and deposits to game rules and technical issues. This can be an excellent resource for minor issues, especially when you don’t want to contact the support team.

 

KYC

The verification procedure at Lucky Emperor Casino is a standard process designed to ensure the security of the players’ accounts and comply with regulatory requirements. This process, also known as a Know Your Customer (KYC) check, is designed to verify the age and identity of all players.

When creating an account at Lucky Emperor Casino, you must provide personal information, including your name, address, and phone number. Before you can withdraw, your account needs to be fully verified.

The KYC process involves providing proof of identity, proof of address, and proof of payment method. This can include a copy of a valid ID, a recent utility bill, and a screenshot of the payment method used for depositing. Once you’ve submitted your documents, the casino’s team will process them within 48 hours.

Website Experience and Features

Desktop and Mobile Gaming

Lucky Emperor Casino could use some modernisation. The interface, while technically navigable, looks incredibly out of date. The layout is straightforward but not up to speed with recent online casino design standards, which is a definite turnoff for many players.

The site’s structure is easy enough to navigate once the site loads, but it’s evident that the website’s age is impacting its performance. Pages can take a while to load, and numerous “glitches” exist. That said, once games are loaded, they generally run smoothly, as they’re hosted on Microgaming’s servers, not the casino’s.

Mobile Gaming Facilities at Lucky Emperor Casino

Lucky Emperor Casino’s mobile gaming platform leaves much to be desired. The mobile version is technically compatible with various mobile devices, including Android and iOS, but its performance is inconsistent at best.

There’s no need to download any app to play – a relief, given the overall unreliability of the platform. The mobile site, like the central desktop platform, suffers from frequent glitches and performance issues, again, likely to turn away many players.

However, the casino offers a downloadable software client – Microgaming’s Viper program – which is a nostalgic benefit for some players. While it offers no speed or graphical benefits in 2023, it’s a nice touch for players who like the “retro” casino experience online.

Brand games

Providers

Regarding Lucky Emperor Casino, Microgaming and Evolution Gaming are at the heart of their gaming offerings. However, the diversity of the gaming selection may be a turn-off to players used to seeing tens – even hundreds – of different software providers.

Despite this, including Microgaming’s partner studios via the Quickfire platform in Lucky Emperor Casino’s game portfolio does open things up a bit, adding plenty of new slots, parlor games and casino table games to the site’s repertoire. These partner studios include Foxium, BTG, Stormcraft Studios, Rabcat, and Electric Elephant.

You can play these games either through the web platform, in so-called instant play mode, or via the software that can be downloaded on PCs. We will look at the casino’s and its games’ usability later in this review.

Slots

Lucky Emperor Casino offers over 350 video slots and over 80 classic slots. There are also many progressive jackpot slots which we’ll look at later. Regarding retro-inspired slot machines, you will find a great selection of Microgaming’s older game catalogue, including titles like Fruit Fiesta, Fantastic 7’s, and Pub Fruity. Some of the more modern games include Bar Bar Black Sheep, Cosmic Cat, and Done Deal.

Regarding Microgaming’s iconic video slots, Lucky Emperor Casino doesn’t disappoint. You can play titles such as Thunderstruck II, Immortal Romance, Avalon II, Fish Party, Wicked Tales: Dark Red, Break Da Bank Again, Jurassic Park, Game of Thrones, Bridesmaids, and more!

Live Casino

Evolution Gaming powers the live dealer games at Lucky Emperor Casino, offering players a state-of-the-art live gaming experience. Among the varied options are fan favourites such as Baccarat, Roulette, Blackjack, Lightning Roulette, Ultimate Texas Hold ‘Em, and others.

Unique games worth highlighting include Monopoly Live, a game-changing game show release combining the well-known board game and a money wheel feature, complete with a virtual Mr Monopoly and a bonus round! Dream Catcher, Crazy Time, and Funky Time are other highly-exciting games worth checking out.

Table Games and Video Poker

Besides the live games and slot machines, Lucky Emperor Casino also offers a pretty decent assortment of table and card games. There are many kinds of blackjack games and a good variety of roulette tables. These games offer a classic casino experience and are an excellent option for players who enjoy a more traditional casino gaming experience.

There is also a pretty impressive selection of video poker games, and you’ll even find a couple of instant win titles like Keno and scratch cards.

Progressive Jackpots

Lucky Emperor Casino also offers a full range of Microgaming progressive jackpots. These games appeal to many players as many offer life-changing jackpots that can be won even when playing at a minimum stake. Progressive jackpot games have a jackpot that grows until a lucky player hits the winning combo.

The most popular is the renowned Mega Moolah, a slot game responsible for making over 25 millionaires! The minimum jackpot seed is $1 million, too, so there’s always some big money to be (potentially) won!

Another exciting progressive game at Lucky Emperor Casino is King Cashalot. This game is a classic 5-reel, 9-payline slot with a mediaeval theme. The game offers a progressive jackpot that can be won by landing five King symbols on the ninth payline.

Major Millions is another progressive slot game available at Lucky Emperor Casino. It comes in two versions – a 3-reel version and a 5-reel version. Both versions share the same progressive jackpot, starting at a whopping $250,000 with no upper limit on how high it can go!

In addition to these, Lucky Emperor Casino also offers a variety of other progressive games, including Poker Ride, Cyberstud Poker, and Roulette Royale. Unfortunately, jackpot games aren’t available to players in all countries; some in the North American jurisdiction, for example, won’t be able to play them. This is due to complexities with different gambling licences and gaming laws.

About the Team and Casino Rewards Partner Casinos

Lucky Emperor Casino is one of the oldest casinos; it opened its doors in 2002. It’s part of the Casino Rewards Group, a pretty solid operator with a great run – and a decent reputation.

The casino holds a gambling licence from the Kahnawake Gaming Commission, the MGA, and the UKGC. Recently, it appears as though they’ve acquired a licence from the Danish Gambling Authority, too.

Like all Casino Rewards sites, Lucky Emperor Casino is powered by Microgaming and Microgaming alone. While this is a turnoff for many players, those looking for the classic Microgaming experience should feel right at home. The site also continues to offer a downloadable software client. They boast a portfolio of around 500 games, including slots, casino table games, live dealer games, and video poker.

The management team behind the casino is incredibly experienced, and we have a good relationship with them here at Casinomeister. Their payouts aren’t the fastest, but they’re trustworthy, and you shouldn’t run into any problems playing there.

Complaints and Track Record

Searching the Casinomeister forums brings up relatively few threads about Lucky Emperor. This is generally positive, as it means few complaints have been generated. A few complaints date back almost twenty years – this one, for example – but on the whole, the site has a solid reputation, and we have no significant concerns with recommending them to our members.

Casino Facts

Founded2002
Accredited at CasinomeisterNope - removed
JurisdictionsDanish Gambling Authority, Kahnawake, Malta Gaming Authority, UKGC
Casino representativeAffiliate Program Manager and CM Player Complaint Rep
Affiliate programRewards Affiliates
Is this casino certified at CasinomeisterNo
Payout time24 hrs
Reverse time24 hrs
Payout limitsWeekly limit of €/$/£4000 for players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos. All progressive wins/payouts are exempt from this clause.
Weekend payoutsNo
Locks withdrawalsNo
Brazilian Portuguese, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish
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click2pay, Direct Bank Transfer, echeck, Entropay, EZIPay, Kalibra, Maestro, MasterCard, Neteller, Paypal, Postepay, Skrill, Visa, Visa Electron
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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