Frank & Fred Casino Review

New kid in town

By Jelena Isakov Feb 14, 2022

Casinomeister's Verdict

Frank and Fred looks to me like a promising casino. Their BBF period was relatively uneventful, they have pretty quick payouts, no weekly/monthly withdrawal limits, and process payouts on weekends. Good going Frank and Fred!

8.3 Our Rating
7 Player Rating
frankfred.com
2018
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Malta Gaming Authority
4ThePlayer, Bally Technologies, Barcrest, Betsoft Gaming, Blueprint Gaming, Big Time Gaming (BTG), Elk Studios, Foxium, Fantasma, Gamevy...

First Impression

At first glance, Frank & Fred Casino gives off an impression of an iGaming candy shop. This is primarily so due to the pink and purple colours that dominate the website’s design. In addition, the operator has displayed its huge welcome offer amidst the homepage as a cherry on top of its best-selling cake.

In terms of the content layout, Frank & Fred has done an outstanding job. Straight away, you can see all the available game categories on the left side of the screen, and the portfolio opens up further as you scroll down the page. Once you reach the bottom, you’ll see a brief outline of available payment options and software providers, as well as details on the operator’s licence and responsible gambling links.

Nevertheless, we know it’s not wise to judge a book by its covers. That’s why we went through this online gaming venue in search of all its perks and downsides and then nicely enclosed our findings in this Frank Fred Casino review.

Pros

  • Nice selection of Live casino games

  • No monthly withdrawal limits

Cons

  • No UK players

Bonuses and Promotions

Due to the increased number of online casinos, bonuses and promotions are commonly used to attract new players and make them stay. To distinguish itself in the crowded iGaming market, Frank Fred Casino has created a whopping welcome bonus for first-time visitors. At the same time, it has its loyal players covered with an excellent VIP program.

Exclusive offers

 

Welcome Offer

Frank & Fred has prepared a welcome gift for players from Canada who decide to open an account on this platform. The welcome package consists of a 100% first deposit bonus of up to $1,000. To become eligible for this part of the promotion, players will have to make a minimum deposit of $40. The bonus is subject to 30x wagering requirements that must be met within 14 days from activation.

However, this is not the whole story, as Frank and Fred decided to make this welcome bonus offer even more rewarding. Namely, they introduced free spins that are all about the lucky number seven.

Players who deposit at least $77 will get 77 free spins for the Lucky 777 slot game. The free spins come with 35x wagering requirements and have to be used within a week of being triggered.

No-Deposit & Free Spins Offers

Although a good no deposit bonus would help Frank and Fred outsmart the competition, players won’t find one in their casino right now. Nevertheless, the Frank Fred casino bonus for new players was built on pretty fair terms and conditions, which is the operator’s way of compensating for the lack of a no deposit offer. Also, the welcome offer contains players’ most beloved free spins, which so far appeared to be a great replacement for a free registration bonus.

VIP and Loyalty Programs

Regular Frank & Fred visitors will be rewarded for their loyalty through a six-tier VIP program. The bronze level is the starting point for everyone, and it equips players with a few special perks, while the most persistent players can go all the way up to the black level.

Once they reach the top tier, they’ll unlock exclusive treats like 10x wagering requirements, a bunch of free spins, prioritized withdrawals, more than 100 lottery entries, account management, and more.

The best thing of all is that players can make progress through the six tiers simply by playing their favourite games — win or lose.

Cashback

 

Bonus Terms

 

Sign up process

 

Sign up screenshots

FrankFredCasino Registration Form Step 1 Desktop Device View
FrankFredCasino Registration Form Step 2 Desktop Device View

BANKING AND PAYMENT METHODS

Canadians can top up their Frank Fred Casino accounts using all the major payment options such as Visa/Mastercard, bank transfer, and popular e-wallets. The minimum deposit for each of the payment methods is C$40, and transactions are almost instantaneous.

The upper limit for the deposits is not mentioned anywhere on the site, but the operator guarantees the safety of the players’ money by keeping it on separate accounts.

In terms of withdrawals, the site requires players to use the same option as the one through which they funded their accounts. The good thing, however, is that most deposit options are available for withdrawals too.

Withdrawal Speed

Before making a withdrawal request, Frank Fred Casino players have to verify their identity by uploading certain documents like a copy of their ID, utility bill, bank statement, etc. Moreover, additional verification may be required if a player’s cumulative withdrawals exceed €2,330 or currency equivalent.

Once your identity is verified, the casino will take up to 72 hours to process your withdrawal. The minimum withdrawal is $20, while the maximum can differ depending on your payment method. However, some general limits state that you can withdraw €10,000 per week, while the monthly withdrawal limit can reach €25,000.

While e-wallet and credit card transactions are processed free of charge, you may have to pay certain fees for bank transfers.

Responsible Gaming

Not all casino players can control their gambling habits equally well, which is why Frank Fred Casino joined forces with several companies that can help players in need. At the bottom of its homepage, the casino has placed the links leading to organizations like GambleAware, GamCare, and Gamblers Anonymous, all of which are specialized in helping problem gamblers and teaching them how to play responsibly.

Customer Support

The best way to get in touch with customer support in Frank Fred Casino is via the live chat option available around the clock. You can also send an email to [email protected] or check out the casino’s comprehensive FAQ page, where the majority of commonly asked questions have already been answered.

 

KYC

KYC is a must in the iGaming world as online casinos must know who they are dealing with and sending money to. For this reason, all players have to upload certain documents before they can request a withdrawal from Frank Fred Casino. The required documents can include a copy of your passport, ID, utility bill, or bank statement. In some instances, the casino may ask for some additional paperwork as well.

Website Experience and Features

Desktop and Mobile Gaming

Frank Fred Casino is straightforward to navigate, so even beginners can quickly learn how everything works on this platform. The casino interface is created in such a way that players can quickly reach every game category or the current bonus offers. Also, all the important links are shown at the bottom of the page, so you know where to head in case you need some additional information.

Players can also enjoy a great online gaming experience on their mobile devices, as Frank Fred Casino has been fully optimized for mobile use. The site responds well on both iOS and Android smartphones and tablets, and the selection of games doesn’t differ from the one available on desktop computers.

Unique Features

One thing that helps Frank Fred Casino stand out is the option to filter games according to their special features. While many other casino platforms only make distinctions between slots, jackpots, table games, and live casino titles, Frank and Fred went to the very core of each game.

That’s why this site allows you to quickly find your favourite game with cascading symbols, cluster pay, expanding reels, adjacent pays, grid play, free re-spins, and other features you love.

Brand games

Providers

Based on the number and variety of providers that supply this online casino, Frank and Fred really know which iGaming aspects to focus on. The game portfolio of Frank Fred Casino is brought together by all the greatest software providers in the industry.

Canadians can enjoy some of the record-breaking titles developed by NetEnt, Evolution Gaming, Play’n GO, Pragmatic Play, Red Tiger, iSoftBet, and several other notable iGaming content creators.

You can filter the games according to your desired game provider as well as other characteristics — Game Type, New Games, Most Popular, Fred’s Favourite, Game Features, and more.

Slots

Online slots are, by far, the most widespread games in the iGaming industry, and their simple division into classic slots and progressive jackpots isn’t enough anymore. Frank Fred Casino went the extra mile in slots classification and added special categories by which you can find them. Players can easily locate the slots featuring sticky wilds, expanding symbols, cluster pay, and many other characteristics they like.

If you’re into new titles, check some of the latest additions to the game library of Frank Fred Casino like Lucky Lightning, Medieval Mania, or Heart of Rio. There are also ever-popular titles like Dead or Alive, Starburst, Sakura Fortune, and many more.

In case you can’t decide which game you’d like to play, we recommend that you play some of them for fun first. Frank Fred Casino offers all the games in demo mode as well, so you can try them out for free before you start investing real cash.

Live Dealer

Evolution Gaming is the main supplier of the Frank Fred Casino live dealer section. With such professionals behind the wheel, players can rest assured that the live casino on this online platform ticks all the right boxes.

All table games you can think of have their live dealer counterpart in Frank Fred Casino. There are many different poker, roulette, and blackjack titles, as well as different baccarat games, Monopoly, and so on.

In addition to the diversity of games, the casino also introduced quite flexible betting limits, so both high rollers and recreational players can take part in live casino games.

Video Poker and Other Table Games

Just like roulette and blackjack games, Frank Fred Casino supports computerized versions of poker and other table games too. All these titles are listed under the Table Games tab and can also be played for fun. So, if you like video poker, titles like Jacks or Better, Joker Poker, Deuces Wild, and others are at your disposal, while you can also change the routine by testing games like baccarat, craps, or even Football Studio.

Progressive Jackpots

Those hunting down a big win on progressive jackpots will have a separate tab to explore in Frank Fred Casino. The list of jackpot games is pretty long, and the potential prizes are worth millions. Any game from Mega Fortune, over Lucky Leprechaun, all the way to Aztec’s Gold: Extra Gold Megaways can make you rich with a single spin, so if that’s what you’re looking for, this is the category to browse through.

About the Team and History

Frank Fred Casino is a relatively new gambling site owned and operated by Mill Adventure Limited. It’s licensed and regulated by the Malta Gaming Authority, one of the world’s most reliable online gaming jurisdictions. During a few short years on the market, Frank Fred Casino expanded its gaming options quite a lot and became a popular gambling site worldwide and in Canada as well.

Complaints and Track Record

As we wanted this Frank Fred Casino review to be completely unbiased, we scoured the web for some player complaints related to this gaming website. Although we did come across several complaints mentioning withdrawal issues, most of them seem to have been resolved quickly. Also, there are players saying that the casino should work on its bonus page and add more offers in the future.

Casino Facts

Founded2018
Accredited at CasinomeisterYes
JurisdictionsMalta Gaming Authority
Casino representativecasino manager
Affiliate programEpic Partners
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limitsThe maximum amount that can be withdrawn per week is €10,000 and per month €25,000. Any progressive jackpot amounts shall be paid immediately after any due diligence required by the game provider is concluded satisfactory
Weekend payoutsYes
Locks withdrawalsNo
Canadian French, English, Finnish, German, Norwegian, Portuguese, Swedish
EcoPayz, Klarna, MasterCard, MuchBetter, Neteller, Paysafe Card, Rapid transfers, Skrill, Sofortuberwaisung, Swish, Trustly, Visa, Zimpler
EcoPayz, Klarna, MasterCard, MuchBetter, Neteller, Paysafe Card, Rapid transfers, Skrill, Sofortuberwaisung, Swish, Trustly, Visa, Zimpler
Jelena Isakov
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Jelena Isakov is the accounts manager at Casinomeister, and our main representative at iGaming conferences and other professional gatherings. She enjoys being the “good cop” at Casinomeister.

She has a law degree, but lost interest in this when she fell in love with iGaming. This love affair has lasted now for about eight years.

Jelena may just live in Belgrade, Serbia, but she strives to discover as many new places as possible around the world. She is passionate about music and dance. Her favorite bands are Suede, Duran Duran, Tame Impala, The Cure, Vaya con Dios, Royksopp, loads more…

She also enjoys movies – her favorite is “GIA”, but she also recommends – “The others”, “In Bruges”, “Only lovers left alive”, “Prisoners”, “Gone Girl”, “Vicky, Christina, Barcelona”. Favorite directors: Woody Allen, David Fincher and Jim Jarmusch.