Paddy Power Review
Paddy Power - a big bloated black hole
By Casinomeister Aug 27, 2021
Paddy Power is a massive corporation and their customer support can be a black hole. They are obviously too arrogant to give a crap about a 13 year business relationship. And don’t give a flying rat’s ass about the Casinomeister player community. In the past ten years or so they have had 13 casino representative accounts go dormant (24 if you include sister brand Betfair). We have some casinos in our forum which have had only one representative for over a decade. Those casinos are the ones you should be patronizing – not the greedy bastard bloated corporate betting machines.
For dedicated casinos that understand the value of being a member of this site, see our list of Accredited Casinos.
Paddy Power has been listed on and off in our Accredited section since June 2008 – eleven years. During this time they had received a number of really good reviews from our players, and from affiliates as well (including ourselves).
They had always been generous with their Paddy Power Guinness booth at affiliate conferences like the London, Barcelona, and the Amsterdam Affiliate Conferences. It was always a magnet for us – and for others as well.
This huge and recognizable brand features Casino, Live Casino, Bingo, Poker, Sports, In Play, Virtuals and more, and they’re licensed by the UKGC and the Alderney Gambling Control Commission.
Well known brand
Wide assortment of games
No payout limits
Strong licensing jurisdictions
No forum rep
Bonuses and Promotions
Welcome bonus promotions are a big part of any online casino – and Paddy Power offers players a casino welcome bonus; they also have promotions for sports bettors. Please note that deposits made with E Wallets are usually unable to claim bonuses, and some bonuses are offered to players from the UK & IRL only. Deposits need to settle before bonuses are credited to your account.
The welcome bonus you’ll get at Paddy Power changes significantly depending on which country you live in. for that reason, we’re not going to talk about specifics here – but you can view the table below for the welcome bonus you can claim.
Please be aware that bonuses and promotions at Paddy Power come with quite a few terms and conditions. For example, most of their bonuses have wagering requirements of 35X, on eligible games. Are winnings from bonus capped? Sometimes – it depends on the bonus you’ve chosen to claim.
As mentioned earlier, deposits made with E Wallets aren’t usually eligible to claim bonuses. However, some deposits made with E Wallets do qualify – so be sure to check the full terms and conditions.
No-Deposit & Free Spins Offers
At the time of writing, Paddy Power doesn’t offer any no-deposit bonuses or free spins offers. However, they do occasionally run free spins promotions – and you can keep an eye on these from the main ‘promotions’ page at the casino’s website.
VIP and Loyalty Programs
Paddy Power runs a VIP program, called the Paddy Power VIPP Rewards Club, and this rewards you for every bet you place at the casino. The more you play, the more you’re rewarded, and this can award you with, for example, special perks, free spins, bonuses and more.
BANKING AND PAYMENT METHODS
As one of the world’s leading online casinos, Paddy Power offers a plethora of payment methods for you to take advantage of, and you will be able to fund your account using all major debit and credit cards like MasterCard and Visa. They also offer a handful of EWallets including PayPal, Neteller, and Skrill. Payments can also be made via a direct bank transfer, although these are not always credited to your account immediately.
Some payment methods have a minimum deposit of just five dollars, so Paddy Power Casino is an ideal online gambling outlet for those on a lower budget.
Paddy Power casino also tends to process withdrawals really quickly, with the maximum withdrawal timeframe just 12 hours. They do not have any payout limits, and while they do not offer a lock withdrawal function, they do offer weekend cash outs, so you should not have to wait long to get your hands on your cash.
Withdrawals are free, and if you’re using an online bank account your winnings are often credited within hours – especially if you’re from the UK.
In this part of our Paddy Power Casino review, we’ll look at the different responsible gambling tools available, as well as their approach to keeping players safe.
Their policies on responsible gaming can be found at the bottom of the home page, under the ‘information’ heading.
They provide a wealth of tips and guidance for how to keep track of gambling behaviour in yourself or your family members. This includes providing you with direct links to Netnanny and Gamblock – both tools of which can be used to block gambling on your computer or laptop.
You may also use Paddy Power Casino to set up a variety of responsible gaming tools to help you keep your gambling under control – or, if possible, to take a break. You can, for example, set deposit limits, session limits, take a “time-out,” or, in extreme situations, self-exclude yourself entirely from the casino.
Paddy Power Casino, like all other leading online casinos, helps you to set all of these limitations yourself, meaning you won’t have to call the customer service staff to get them set up on your account.
While we have pretty mixed feelings about Paddy Power Casino here at Casinomeister, we do have to give credit where credit’s due, and their customer support facility is nothing short of excellent. Like other major bookmakers like William Hill and Betfair, Paddy Power Casino has a dedicated help centre area on their website, which actually opens up in a new tab of your Internet browser.
Here, you will find a gigantic FAQ section which answers many common questions and displays information about everything from payment methods and withdrawal limits to advice on setting up an account or resetting your password. Their customer support team is also available 24 hours a day, 7 days a week to help you out should you have any questions.
The easiest way to contact Paddy Power Casino casino’s customer support team is through live chat. Live chat is favourable because it connects you with a trained customer support representative within just a few seconds, and you can then talk through in real time with a trained agent about your question or query.
In addition to their live chat facility, Paddy Power Casino also offers support by email, phone, and you can even reach the customer support team through Twitter. However, if you choose to contact them via social media, you’re unlikely to get account specific help in some circumstances due to data protection regulations, so just bear this in mind.
As one of the biggest online gambling operators on the planet, Paddy Power Casino are held to pretty high standards by their regulators – and the fact that they are regulated by the UKGC means that players playing at Paddy Power Casino will almost certainly be required to undergo a Know Your Customer – KYC – check. In fact, if you’re playing from the UK, you will need to verify your identity before you are even able to make deposits and begin playing for real money.
A KYC check requires you to upload a copy of your driving licence, passport, national ID card, along with proof of address which usually takes the form of a utility bill or credit card statement dated within the last three months.
If you have made a deposit using a credit or debit card, you may also be asked to verify ownership of said card. Once you have submitted any required documents, Paddy Power Casino will process them very quickly – usually within just a couple of hours – and once they’ve been accepted you will be able to resume playing, depositing, and withdrawing as normal.
Website Experience and Features
Desktop and Mobile Gaming
The majority of online casinos are working harder than ever to ensure that their website is as user-friendly and smooth as possible in today’s fast-paced and cutting-edge online gaming industry. In truth, we spent a lot of time looking at how the website was designed and how convenient it was to use when writing this casino review.
We’re happy to report that, all in all, we noticed the casino platform to be extremely quick, easy to navigate, and simple to use, and that creating a new account only takes a minute or two, allowing you to register and start playing your favorite games almost instantly.
Please note that depending on which country you’re playing from, you’ll need to validate either your email address or phone number, but once you’ve done so, your account will be activated and you’ll be able to start playing in seconds.
There’s also a completely functional mobile casino that you can use straight from the Internet browser on your mobile device. You can either login to an existing account or create a new one from here, and all of the features available on the desktop website are also available on the mobile casino.
There’s also a well-designed mobile app which can be downloaded free of charge on most iOS and Android devices. This makes it easier to login (you don’t need to enter your password each time) and lets you save favourite games.
Paddy Power Casino offers a wide range of games, from Blackjack, Roulette, slot machines, video slots and more – and their games, including many variations of Blackjack, Roulette and other casino table games – are all playable in instant-play mode.
The casino offers real money slots machines and other games from software providers including: Barcrest, Blueprint Gaming, Cayetano Gaming, IGT, NYX, NetEnt, NextGen Gaming, Playtech, Red Tiger Gaming, WMS among others.
Players from the United Kingdom – and plenty of other countries from around the world – will be able to enjoy a wide variety of real money slot machines at Paddy Power Casino, and they’re one of the top UK gambling sites for good reason; their selection of slots is fantastic.
One of their top video slots is Iron Man from Playtech – a slot that offers exciting base-game betting action along with a generous bonus round where the money can really start to roll in.
Jack Hammer II is one of NetEnt’s old school ‘classics’, and while it lacks some of the win-potential found in many of the more modern video slots, it’s a favourite among many players, thanks to its exciting bonus round – and there is some decent win-potential to be found within the bonus round. Triggered by landing five of the scatter symbols anywhere in view, the bonus round places one wild symbol on the reel for each spin, and all wins are multiplied by 2X. all wins, in the base game and the Free Spins bonus round are also sticky win spins, so the reels continue to re-spin until no more winning symbols lock into place!
Dragonz is a video slot from Microgaming, and it’s found at the casino, shown on the “Popular” tab, which we did find a little strange, given it’s quite an old slot, and not one of the software provider’s most popular. While Dragonz lacks some of the win-potential found in more modern video slots, it’s fun-to-play and offers some decent win-potential, especially in the ‘Gobble” bonus round – and if you haven’t tried it for yourself, we recommend giving it a go for yourself!
Live dealer games have garnered somewhat of a cult-like following over the past 6 years or so, and it’s become clear that players are keener than ever before to experience the thrills of a real, land-based casino – without having to leave their own home. In fact, research shows that the popularity of live dealer games has increased some 300% during the current pandemic – and even if it hadn’t crippled the world, it’s likely we’d be seeing the same upwards trend.
When putting this online casino review together we wanted to give you our honest and fair thoughts about the live dealer casino – and while it doesn’t offer the biggest selection of live dealer games on the planet, the ones they do have are provided by Playtech – one of the clear market leaders in the live dealer games industry, and a company who’ve completely changed the face of live gambling – likely, forever.
You can easily and quickly enter the live dealer casino by simply hitting the “live casino” button on the top-most navigation menu, and you will then be able to browse through all of the various games on offer, along with viewing the table limits – the minimum and maximum bet you can place.
Table Games and Video Poker
When it comes to the other games Paddy Power offers, the site does an excellent job, and to kick things off, we looked at the Video Poker machines available. We found everything from Jacks or Better and Deuces Wild, to all American poker, Joker Poker and Double Feature.
There is also a fantastic selection of poker-inspired casino table games like Red Dog, Caribbean Stud Poker, Sic Bo, and Casino Hold’em – and the site also boasts an impressive collection of instant win and bingo games for players to enjoy.
In addition to the rest of their games, Paddy Power also has a wide variety of progressive jackpot games. Unlike the majority of online casino sites today, Paddy Power is able to offer progressive jackpot slots from Playtech, which includes the Age of the Gods range, among others.
All of the progressive jackpot casino games at Paddy Power can be found under the ‘jackpots’ tab.
About the Team and History
Paddy Power’s journey started back in 2008, and this UK and Irish-focused casino offers betting on everything from casino games, sports, poker and bingo. They hold a few online gambling licenses, including ones by the UKGC, the MGA and the Alderney Gambling Control Commission.
The site has grown rapidly thanks to its aggressive, gorilla-like marketing techniques, and in recent years they’ve significantly expanded the range of casino games on offer, adding lots more video poker.
The sports betting facilities at Paddy Power are also pretty well-known and renowned. They offer sports betting on markets from all over the world, and their sports betting markets tend to offer above-average odds and payouts.
Complaints and Track Record
At one time, Paddy Power was dropped from the site in March of 2014 after they ran an advert about the legless Oscar Pistorius’ first trial for the charge of premeditated murder. It was entitled Money Back if He Walks. Their accreditation was suspended until the trial was over.
The sad thing is – they are a very greedy company. Their advertising department is strictly profit driven and they could care less about maintaining a relationship with our player community at Casinomeister. Since 2007 they have had no less than 13 representatives that have all gone AWOL at one time or another. We get promises and lip service from them to remain a part of the Casinomeister crowd, but these words of endearment and promises of involvement are pretty much meaningless.
|Accredited at Casinomeister||June 2008 - May 2019|
|Jurisdictions||Alderney Gambling Control Commision, UKGC, Malta Gaming Authority|
|Casino representative||Affiliate Manager|
|Affiliate program||Paddy Affiliates|
|Is this casino certified at Casinomeister||No|
|Payout time||0-5 hrs|
|Reverse time||No Reverse Time|