Sports Interaction Review
A solid online casino with great casino games
Casinomeister's Verdict
This is a solid operation – licensed by Ontario iGaming and Kahnawake, and the operators have been in business for years. If you can get over the weekly withdrawal limits, I would recommend Sports InterAction.
Solid as a rock
First Impression
Sports Interaction Casino has been around for quite some time – they have experienced staff, and their management is one of the best. We have zero legitimate submitted complaints for SIA since they have been accredited (2011). They only accept Canadian players – Sports Interaction is operated by Mohawk Online.
But what sets them apart is that Mohawk Online is a socio-economic initiative wholly owned by the Mohawk Council of Kahnawake. The revenue generated by Mohawk Online is invested back into the community to help create a better future for the people of Kahnawake. I can’t think of any other online casino that is doing anything like this.
Along with its casino, Sports Interaction also has a reputable sportsbook. Here, you can place bets on your favorite sporting events from around the world.
Sports Interaction has become popular quickly – and this can be seen with the large number of casino reviews that focus on the site. In our review, we’re going to give you an in-depth look at what the casino has to offer. We’ll cover everything from the bonuses and promotions available to the casino games, slot games, and mobile apps – and you’ll be pleased to know that the casino accepts players from Canada, too! Let’s begin our review with a look at the main welcome bonus on offer to new players.
They are the first North American sportsbook to partner with Playtech (back in 2003), and they have 400+ games available, including 100+ mobile games. Their gaming platform includes Playtech, Evolution (Live Dealer), CTXM (Mobile), iSoftBet, and BetSoft. They are licensed in both Kahnawake and in Jersey (the island – not the New one). You must be nineteen (19) years of age and a resident of Canada.
Related: Another Casino Where Canadians Should be in Good Hands: VIP Casino
Pros
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Great game selection
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Friendly customer support team
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Good bonuses and promotions
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Offers Casino, Live Casino, Sports, Live Betting, Poker and Racebook
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Exclusive DC slots
Cons
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Only Canadian players
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A limited number of game developers
BONUSES AND PROMOTIONS
In this part of our review, we’re going to be taking a look at the main Sports Interaction Casino welcome bonus. Now, their casino bonus is relatively decent – and it’s tailored exclusively for Canadian players.
Welcome Offer
All new customers at Sports Interaction are eligible to claim a 100% matched deposit bonus, up to a maximum of $200. To get started, you just need to create an account and head to the ‘cashier’ section. From there, it’s just a case of selecting your preferred payment method, and making a deposit, and once you’ve done so, the bonus will be credited to your account right away.
Now, the first deposit bonus can be used on any of the casino & games and slots that are available at Sports Interaction. You can head to your account to view the remaining wagering requirements, and we always recommend you have a full read through the terms and conditions. This will ensure that you’re not at risk of accidentally breaking any of the terms.
Refer a Friend
Sports Interaction runs what’s known as a refer-a-friend program which is one of the less-popular bonuses and promotions you’ll find offered at online casinos today – and it’s nice to see it offered at an online sports betting website like Sports Interaction as it’s a pretty good way for punters to earn some extra cash.
As the name suggests, Sports Interaction’s refer-a-friend scheme allows you to earn a bonus whenever one of your friends joins the site – and unlike most online casinos, Sports Interaction doesn’t limit the number of referrals that you can get compensated for.
It’s really easy to recommend your friends – and you simply need to send your friends a unique referral code which you can get from within your account, and when your friend signs up and registers an account through that link, you’ll receive a bonus. The bet credits will be automatically credited to your account once your friend has made his or her first deposit.
VIP and Loyalty Programs
Sports Interaction offers a splendid selection of bonuses and promotions – and you’ll find everything from no deposit offers no deposit bonus promotions – and even 20 free spins promos!
Let’s take a look at one of the main ongoing promotions offered to players. All players at Mr Green casino can claim a weekly deposit bonus – and it’s a matched deposit bonus. The actual amount varies, but it’s not uncommon to find reload bonuses of up to 50% – and this lets you play with the casino’s money more often – and not yours!
All bonuses have wagering requirements of just 35X, and this means there’s a decent chance that you’re able to actually clear the wagering and convert the funds into real, withdrawable cash. There are also very few game exclusions too, so you can play pretty much any game you want!
If you’d like to find out more about the promotions and bonuses which are currently available (as well as learning about the promotions which are going to be making an appearance soon), then you can check out the main ‘Promotions’ page on the Sports Interaction website. You’ll also want to keep an eye on your email inbox, as this is often where special player-specific promos and bonuses will be sent.
Banking & Payment Methods
You’ll find yourself able to make deposits and withdrawals using almost all payment methods – and this includes major debit and credit cards, EWallets, and prepaid voucher systems. Currently, the methods you can use include EcoPayz, MasterCard, PaysafeCard, Visa, Neosurf, eChecks, Instant Banking, iDebit, Instabet, Interac, and – sometimes – physical Cheques.
Sports Interaction Casino Withdrawal Speed
If you’d like to view a full breakdown of the deposit methods available, you can do so from the main “Cashier” page. Now, when it comes to withdrawal time frames, Sports Interaction is pretty fast – they aim to process all withdrawal requests within 48 hours. It could be quicker, but they’re fairly reliable, and usually, withdrawals are processed within 24 hours.
The maximum amount which may be won by an individual customer in the sportsbook and/or the casino in any rolling seven day period (that is to say, the total amount won over the seven days immediately prior to the last bet won) to is USD $100,000 or equivalent amount in other currencies, irrespective of stakes, odds or number of winning lines. This maximum shall apply independently of the number or value of wagers placed or pending or the amount wagered or pending.
Responsible gaming
Sports Interaction offers players a number of tools and resources they can use to make sure that their online gambling doesn’t spiral out of control, and here’s what they have to say about their responsible gambling tools in general:
“Sports Interaction’s e-gaming services are provided solely for your entertainment. We advise all customers to bet responsibly and treat gambling as a leisure activity as opposed to a source of income. Always be mindful that you could lose and only gamble with funds set aside for entertainment.
If you think your gambling has become a problem, please contact our support team to discuss limiting your access with our Self-Limitation program or closing your Sports Interaction account with Self-Exclusion.”
Admittedly, we’d rather that Sports Interaction offered you the ability to enter into self-exclusion or time-out agreements on your own, but it’s still good that they offer them. Below, we’re going to look at some of the responsible gambling tools Sports Interaction offers players.
Deposit Limits
Sports Interaction, like all reputable online casinos, allows you to set deposit limits at the online gambling site, and you don’t need to contact the customer service team in order to get these limits set up. Instead, you can have full control over them from your online casino account portal. You can also head to Sports Interaction’s responsible gambling page, and you’ll find a link to set a deposit limit.
At Sports Interaction, you’re able to set deposit limits for 24 hours, 7 days, or one month. Once you’ve set a deposit limit at Sports Interaction, you won’t be able to deposit more money than the amount that you’ve set until the preset period of time has elapsed.
You may also choose to place a zero limit on your betting temporarily. Your account will be closed for a minimum of 6 months, and you will be removed from promotional mailings and excluded from placing bets.
While these changes are reversible, there are cooling-off periods ranging from 24 hours to six months.
Self Exclusion
Here’s what the casino has to say about their self-exclusion program:
“If you feel you have a gambling problem, Self Exclusion will prevent you from using our services. You can also temporarily close your account. During your chosen time frame, you will be removed from promotional mailings and excluded from accessing your accounts.
If your gambling has become a problem, or your family or friends are concerned, we recommend talking to us about permanent exclusion from our services immediately. If you choose to exclude yourself from Sports Interaction, your remaining balance will be disbursed in compliance with our own accounting procedures. Self-exclusion applies to all operators regulated by the Commission. The decision cannot be reversed by an operator.”
Unfortunately, it’s not possible to enter into a self-exclusion agreement yourself. This is something we feel is pretty important in today’s online gambling world, and we’d like to see the online gambling website allowing players and punters to enter into a self-exclusion agreement themselves in future.
Voluntary Closure
On the Sports Interaction casino logo website, they also allow you to do what’s known as a voluntary account closure if you feel as though your levels of online gambling are getting out of control. This allows you to put a complete pause on your online gambling for a minimum period of 24 hours – and your account will not be reopened until the time-period that you chose has elapsed.
Customer support
Sports Interaction provides quite good customer service, albeit we were a little surprised to discover that their customer support team is not accessible 24 hours a day, seven days a week, as advertised. The majority of the assistance provided by Sports Interaction is supplied through their live chat feature.
The live chat feature allows you to communicate with a member of the customer support team in real time in a matter of minutes – and the customer support staff on the live chatting app is available between the hours of 9 AM and 11:30 PM, Monday through Friday.
The agents at Sports Interaction were all professional, pleasant, and helpful, and we had no trouble getting in touch with them about any of our inquiries, whether they were about deposits, games, or our accounts.
Outside of their usual working hours, Sports Interaction also provides email assistance, which is the major technique you’ll need to utilize if you have queries about games (or problems with games) that can’t be answered over the phone. Following the receipt of your email, Sports Interaction will endeavor to react to all queries within 24 hours.
If you have any problems with their games, keep in mind that you may have to wait for the game creator to intervene because there is only so much Sports Interaction can do in certain situations.
The only true drawback of Sports Interaction’s customer service department is that you are unable to contact the casino by phone to receive assistance. The situation might change in the future, and if and when that occurs, we will update this evaluation to reflect the changes.
KYC
Currently, players can upload documents or email them to customer service. But they are in the process of updating this procedure to make it easier and more user friendly. This will include adding clearer onsite information for players and a more streamlined process in the backend that should speed up this process. As soon as this has been verified, we’ll be updating this space.
At the moment, this is what they need (this is what you should have on hand when signing up).
CC depositors are required to provide:
- Photo ID
- Front and back of the card
- Bank statement
Non-CC depositors required to provide:
- Photo ID
- Bank statement
For those that bank online, they require an online statement & 1 additional document to prove address
Proof of Address can be:
- A different credit card statement
- Bank Statement
- Utility Bill – water, gas, electricity
- Cable/Satellite Bill
- Wireless Phone Bill
- Income Tax Papers
Photo ID can be the following
- Passport
- Driver’s License
- National ID Card
Again, these are things that you should have on hand before signing up so that you can expedite and cash out procedures. If you have any questions, please contact their support.
Website Experience and Features
Desktop and Mobile Gaming
Sports Interaction is an award-winning online casino that takes customer satisfaction seriously. When we started to write this review, we wanted to look at a few factors in great detail. We were pleased with what we saw, and we were really happy to see that they offer a decent game range, fabulous promotions and bonuses, and a wide variety of payment methods. If you’re looking for a top-rated online casino to join, then you should strongly consider giving Sports Interaction a try.
Sports Interaction has a fully mobile-optimized version of its website. This allows you to play all of their games from your preferred mobile devices and ensures that you don’t need to worry about not being able to do so.
Because almost all of Playtech’s games are built using HTML5 technology, you’ll find yourself able to play them all without needing to download an app. This makes mobile gameplay easy, hassle-free, and simple.
Brand games
Providers
Sports Interaction is a Playtech-powered casino, and as such, all of the games you’ll come across are from Playtech. Playtech is an Isralei-based company that specializes in providing large online casinos and bookmakers with casino games and video slots. In the following sections, we’re going to be taking a look at some of these casino games. This will give you a good idea of what you can expect to find when you join the site.
The online casino also offers casino games from these other casinos software providers and game developers: Game providers Betsoft Gaming, Playtech, XPRO, F1X2 Games, CTXM, Ash Gaming, and more.
Slots
There’s an absolutely massive number of video slots available to enjoy at Sports Interaction, and as you can probably tell already, they’re all from Playtech. Some of the most popular slots currently available to enjoy includes Age of the Gods, Alien Hunter, American Dad, Archer, Beach Life, Buffalo Blitz, Captain’s Treasure, Cat in Vegas, Chaoji 888, Cherry Love, Chinese Kitchen, Chippendales, Cops N’ Bandits, Cosmic Disco, Fire Blaze, Fortune Hill, Fruit Mania, Funky Fruits, Funky Monkey, Gaelic Luck, Gem Queen, Ghost Rider, Ghosts of Christmas, Gladiator, Golden Tour, Grease, Great Blue and Green Lantern.
As we’ve seen successfully demonstrated at a number of other online casinos, Sports Interaction offers a number of ways for you to find your favorite slots. For example, there’s a search bar which allows you to search directly for a slot by name. If you prefer, you can also narrow-down the offering by the provider, genre, release date, and/or popularity.
Live Dealer Games
Playtech is well-known for offering a state-of-the-art live dealer casino, and we’re pleased to announce that their full range of games is available at Sports Interaction. In fact, their live casino is extremely well-made, and you’ll find it an easy and quick process to find your favorite games.
The games on offer include Blackjack, Roulette, Spin-A-Win, Baccarat, Casino Hold’em, 3-Card Brag, Blackjack 777, Prestige Roulette, Prestige Baccarat, Hi-Lo, Age of the Gods Live Roulette, Transylvania Blackjack, Dragon Jackpot, Spread-Bet Roulette, Soiree, Lounge Roulette Live amongst others.
Table Games
Roulette
Sports Interaction offers more than 8 different variations of Roulette, and many of these offer exciting jackpots and side bets. Currently, the Roulette games on offer include Age of the Gods Roulette, American Roulette Premium Series, 3D Roulette, American Roulette, Roulette Pro Premium Series, Club Roulette, Video Roulette, and French Roulette Premium Series.
Blackjack
Ask any online casino player what he or she looks for when they join a new site, and 9 times out of 10, they’ll say two things; the welcome bonus and the game selection. A big part of this is the range of casino table games on offer, and we’re pleased to say that Sports Interaction offers a massive number of casino table games for you to enjoy.
For example, their Blackjack selection lets you enjoy more than 12 different Blackjack games. All of these games are extremely high-quality, state-of-the-art, and allow you to wager many side bets. A good example of a side bet that’s available is the ‘Perfect Pairs’ bet. This pays out when your first two cards dealt are of the same value. If you’re lucky enough to match two cards of the same suit and value, you can enjoy payouts of up to 50/1!
Progressive Jackpots
We’re seeing a large increase in the number of players choosing to play progressive jackpot slots – and the reason behind this is clear. There’s no better feeling than playing a slot on a relatively low stake – say, for example, $1 or $2 – knowing that, if you hit the right winning combination, you stand a chance of winning millions of dollars!
That’s one of the reasons why Sports Interaction Casino offers so many progressive jackpot games. For example, you’ll find yourself able to enjoy progressive jackpot slots like Age of the Gods: King of Olympus, Age of the Gods: Furios 4, Batman Begins, Batman & the Penguin Prize, The Dark Knight, Superman II, Fruit Mania, Genie Hi-Lo, Gold Rally, Everybody’s Jackpot, Cine-R-Ama, Beach Life, gladiator, and Gladiator: Road to Rome.
About the Team and History
Sports Interaction does a great job of explaining who they are and what they do – and we’ll paste an extract from their website below:
“Welcome to Sports Interaction, an online gaming site like no other in Canada.
What makes us different is that our focus is on covering the sports that Canadian fans love while giving them the best casino and poker experience on the market. As well as thousands of betting options on all your favorite sports, we have a massive online casino featuring blockbuster-branded slots games found nowhere else in Canada as well as the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable, and very easy to use.
As the first online sportsbook and casino dedicated to Canadians, you can trust our record of security and first-class service and be confident that your funds are always safe. We combine fast and secure depositing and withdrawal options with 24 hour Customer Service from our offices here in Canada so that you are always playing locally, not offshore.
Online gaming should be fun and safe, and so our company ethos is simple: operate responsibly and act with integrity.
We walk the talk by being one of the most highly regulated online gaming operations in the world. Sports Interaction is licensed and regulated by the Kahnawake Gaming Commission and the Jersey Gambling Commission. It is supervised by the Jersey Financial Services Commission for anti-money laundering and counter terrorist financing controls.
Sports Interaction is operated by Mohawk Online, a socio-economic initiative wholly owned by the Mohawk Council of Kahnawake. We are dedicated to providing vital economic support, employment opportunities, and vocational skills development and training for First Nations.
Sports Interaction is Canada’s online sportsbook and casino, and we are here for you.”
Complaints and Track Record
Sports Interaction has a relatively solid track record here at Casinomeister. As part of this Sports Interaction review, we looked at how many complaints the online casino had generated here at Casinomeister. We’re pleased to say that there have been relatively few complaints – but in all of our online casino reviews, we look at the good and the bad, so let’s look at a couple of forum threads.
The first, from a user called Bullajami, initially had a poor experience with the company – but they resolved it professionally, as you can see below:
“I have had a really good experience with Sports Interaction lately. They had reduced my betting limits on MLB to $55 back in 2006, and I was able to get them to remove that limitation. I had to provide them with new identification documents because I had changed my address since the last time I played there, but once that was settled, I received a payout on my winnings in 3 days. We also worked out a deal regarding my affiliate account with them that was advantageous to me.
They have a wide variety of casino games that can be accessed from the same account as the sportsbook, so that’s nice when I want to get my pai gow poker on. I will definitely PAB when I get mistreated by an online gambling site, so when I get good service, it only seems fair that I share that information as well.”
Casino Facts
Founded | 1997 |
Accredited | February 2011 |
Jurisdictions | Jersey Gambling Commission, iGaming Ontario, Kahnawake |
Casino representative | Head of Casinos |
Affiliate program | Sports Interaction Affiliates |
Is this casino certified at Casinomeister | No |
Payout Time | 72 hrs |
Reverse Time | 24 hrs |
Payout Limits | The maximum amount which may be won by an individual customer in the sportsbook and/or the casino in any rolling seven day period (that is to say, the total amount won over the seven days immediately prior to the last bet won) to is USD $100,000 or equivalent amount in other currencies, irrespective of stakes, odds or number of winning lines. This maximum shall apply independently of the number or value of wagers placed or pending or the amount wagered or pending. |
Weekend Payouts | No |
Locks Withdrawals | No |