Spin Palace Review

Bonuses and Promotions

Like all reputable online casinos, Spin Palace Casino offers a range of bonus promotions – including a generous welcome bonus to a great loyalty program. Below, we’re going to be taking a look at the various offers you’ll find – something that we went into quite a lot of depth with while writing this casino review.

Welcome Bonus

The main welcome bonus at Spin Palace Casino is delivered to new players in three separate stages – and it works as follows:

On your first deposit, you get a 100% matched deposit bonus of up to $400. On your 2nd deposit, you get a 100% matched deposit bonus of up to $300, and on your 3rd deposit, you get a 100% matched deposit bonus of up to $300. We like how you get a bonus on your 2nd deposit and 3rd deposit too.

Like all casinos within the Spin Palace group, the bonus has many terms and conditions, and the minimum deposit to claim all three bonuses is $10. The wagering requirements are quite high – 70X the total amount of the bonus you’re awarded at the Casino. Spin Palace Casino also caps the maximum amount you can win from the bonus at 6X – which, in our opinion, is pretty low. We don’t like seeing online casinos limiting the maximum cash out from a real money bonus, especially when the wagering requirements are high.

No-Deposit & Free Spins Offers

At the moment, we were unable to find any no-deposit bonuses or free spins offered at Spin Palace Casino. This means we’re unable to provide you with any no-deposit bonus codes. However, if this changes in the future, we’ll update this casino review accordingly.

VIP and Loyalty Programs

From the moment you first join Spin Palace Casino, you’ll begin to accumulate loyalty points. These loyalty points can then be redeemed, at a later stage, for prizes and bonuses.

The rewards scheme at Spin Casino is multi-tiered. The rewards become more valuable as you advance through the stages. First and foremost, you should look forward to bonus cash, invitations to exclusive tournaments, and exclusive promotions and competitions. You will get a personal account manager, free travel, customized presents, and invites to VIP activities if you reach the summit. The tiers include Bronze, Silver, Gold, Platinum, Diamond, and Private.

The VIP program is one of our favourites. All users are immediately joined, which gives players a compelling reason to keep playing. We recognize that achieving the program’s highest standards can be challenging, however, and it’s worth remembering that you’ll have to bet a lot of money to get there.

The Loyalty Club is decent, and we really like how you can win tickets to VIP events and vacations higher up the tiered system. We also like how you join the Loyalty Club from the moment you first join Spin Palace Casino. Spin your way to rewards from day one!

BANKING AND PAYMENT METHODS

Spin Palace Casino accepts a wide range of various payment types. The vast majority of them can be used for both depositing and withdrawing money, which is unusual.

In our Spin Casino review, we tested all of the deposit methods, and they all performed as promised. Our money was immediately available to play with after we made a deposit. We had no problem withdrawing money, but the process took a while. There are no withdrawal minimums, which is a positive thing.

During our Spin Palace Casino analysis, we uncovered relatively few customer concerns regarding the banking section of the site – and we like that they accept all major debit and credit cards along with EWallets like Neteller and Skrill.

Spin Palace's Withdrawal Speed

As mentioned, when it comes to withdrawal methods, you can use most payment methods for withdrawals – but there are a couple of drawbacks. Firstly, there’s a maximum withdrawal limit of $10,000 per 24 hours. Second, there aren’t any weekend cashouts – something we feel is pretty important in today’s day and age.

The minimum withdrawal amount is $20, and while your withdrawal is in a pending stage, it can be reversed. There, unfortunately, isn’t a manual flushing option available which is something we’d like to see introduced in the future.

Responsible Gaming

Spin Palace Casino takes responsible gambling pretty seriously. As such, they allow you to set daily, weekly and monthly deposit limits, giving you control over how much money you deposit at the Casino. They also offer a time-out and self-exclusion function, allowing you to “cut off” access to your account if you feel that your online gambling is becoming problematic.

Unfortunately, none of the responsible gambling tools is self-manageable. In order to set limits or take a time-out, or self-exclude, you have to contact the Casino’s customer support team. This is a major downside, and we see no reason why players are unable to set these limits themselves. We’re like to see Spin Palace Casino allow their players to control their own limits, as this is something that would strengthen their stance on responsible gambling and ensure all players can quickly and easily set limits that suit them.

About the Team and History

Spin Palace Casino (now known, generally, as just Spin Casino) was first launched back in 2001, and they’re a Microgaming-powered casino. However, their live dealer games are provided by Evolution Gaming and Ezugi. The group is well-known in the online gambling world, and they hold licenses from the Malta Gaming Authority and the Kahnawake Gambling Commission.

The site has worked hard over the years to adapt, and they now offer a huge number of real money betting opportunities, along with a sports betting portal where you can place bets on a wide variety of betting markets from all over the world.

Unfortunately, there are quite a few restricted countries, including the Czech Republic, Denmark, the British Virgin Islands, South Africa, and the United States, to name just a few. Players from the Virgin Islands and the US can check out many of our other recommended casinos to find suitable sites to play at.

Complaints and Track Record

Spin Palace Casino – these guys were on top of their game in the early 2000s – they were the first Casino that ran our “mystery casino” contest and joined the ranks of our “Reputable Casinos” before they were renamed. “Accredited Casinos.” Spin Palace was player-facing and was incredibly connected to and active in our forum. They were really good – a true competitor to their peers.

Well, what happened? We’re guessing there was a change in marketing strategy. They ceased getting involved with player issues. Their affiliate program, Wagershare, focused more on affiliates that would convert loads of new player acquisitions – they lost interest in our player community. And we get it, it’s a business, and our members can be a demanding bunch – but in the mid-2010s, they decided not to discuss player issues with us, dropping off the radar. It was a shame, as they used to be a solid online casino for anyone.

Today, they’re in our “Grey Zone” – although we rarely receive complaints about the brand, and they appear to be pretty responsive in resolving complaints directly with players – so we don’t feel there’s any real issue with those wanting to play there.