Spin Palace - In the Grey Zone

"Once an award winning Accredited Casino - now in the Grey Zone"

Pros:
Solid Microgaming casino
Support available 24/7 in many languages
VIP and Loyalty Club
Slots, Blackjack, Roulette, Video Poker and Free Roll tournaments
Cons:
Not able to have an active forum rep
Withdrawals might take up some time

Meister Awards

Overview

First Impression

Spin Palace Casino – these guys were on top of their game in the early 2000s – they were the first casino that ran our “mystery casino” contest, and joined the ranks of our “Reputable Casinos” before they were renamed “Accredited Casinos”. Spin Palace were player facing and were incredibly connected to and active in our forum. They were really good – a true competitor to their peers.

Well, what happened? I’m guessing there was a change in marketing strategy. They ceased getting involved with player issues and their affiliate program, Wagershare, focused more on affiliates that would convert loads new player acquisitions – they lost interest in our player community. And I get it, it’s a business, and our members can be a demanding bunch – but in the mid 2010s they decided not to discuss player issues with us, and they dropped off the radar. Was a sad bummer, since we had an amazing relationship with their staff in the early days of online gaming.

Spin Palace Casino is a Microgaming downloadable casino – which means that their video poker software it the best online (for you VP fanatics).

Owned by Bayton Ltd (C41970) and Baytree Ltd (C74699), members of the CityViews Group – licensed both in Malta and in Kahnawake – their ADR is eCOGRA. If you have any problems, you should not have any issues with them being addressed and taken care of professionally and fairly.

Deposit & Withdrawal

Accepted currencies:
CAD, EUR, GBP, USD
Deposit Methods:
iDebit, Maestro, MasterCard, Neteller, Skrill, Trustly, Visa, Visa Electron
Withdrawal Methods:
iDebit, MasterCard, Neteller, Skrill, Visa, Visa Electron
Cashout time
48 hrs
Reverse time
72 hrs
Weekend Cashouts
No
Payout limits
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will liable for detailed game and play review and only be able to withdraw their winnings at a sum of €4,000 per week
Locks Withdrawals
No

Payout Speed

General Information

Software
Microgaming
Casino Reps
Live Games
Yes
Loyalty program
Yes
Founded
2001
Licensing Jurisdiction
Kahnawake , Malta Gaming Authority
Certified
No
No Deposit Bonus
No
Jackpots
Yes
Accredited
Nope - removed
Publicly traded
No
Affiliate program
Buffalo Partners
Mobile
Yes
Other products
Baccarat , Blackjack , Scratch Cards , Roulette , Sports , Video Poker , Video Slots , Slots
Country restrictions:
Andorra, Australia, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Hungary, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, South Africa, Spain, Taiwan, Turkey, United Kingdom, USA & Outlying Territories
See All Countries
Phone contact

SUPPORT TIMES

Monday – Sunday: 24 hours – 7 days per week, via e-mail or multilingual live chat

Contact info
support@spinpalacecasino.com

Pros

Solid licensing (Malta, Kahnawake)

Microgaming Casino

Cons

Payouts can be slow

No forum rep

Withdrawal limits

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points
Responsiveness to complaints

Casinomeister's Verdict

As mentioned in this review, Spin Palace was an excellent casino – excellent enough to win Best New Casino 2002, but in the past ten years, they fell off the radar.

Rating
7.5/10

Forum threads

Replies: 2
Views: 5426
Last post by maxd
8 months ago
Spin Palace me no like Started by muaythaiboxer, 1 year ago
Replies: 9
Views: 3519
Last post by KasinoKing
1 year ago
Replies: 2
Views: 1491
Last post by Casinomeister
3 years ago
Replies: 7
Views: 1989
Last post by dunover
4 years ago
Spin Palace Started by AudiManinBoro, 9 years ago
Replies: 16
Views: 3383
Last post by Webzcas
9 years ago