"Well Established Casino and Sportsbook "
Previously known as “Victor Chandler Casino”, BetVictor was listed in our Accredited Section from 2004 until some years later when their casino rep fell off the face of the earth and no one took his place. Subsequently they were removed from the Accredited Casino section. That was then; this is now.
They have recently shown interest in being listed here at Casinomeister, and they have a new representative. They get relatively good reviews in our forum – they are a solid company and can be recommended here. But on the other hand, I would not recommend them to any affiliate webmaster based on their history of closing accounts. Caveat Emptor for affys.
BetVictor is one of the bigger names in the online gambling world, and they’re famed for their sportsbook and betting. Founded by a man named Victor Chandler, he’s still, today, the face of the company, appearing on many TV adverts.
The purpose of this review is to give you an idea of what you can expect when playing at the site for yourself. We’ll cover everything – and we’ll kick things off with a look at the site’s bonuses and promotions.
Like any reputable site, this casino offers a range of promotional bonuses to be used on their casino games – you can even use it on some of the live dealer games from Evolution Gaming – and below, we’re going to look at the main welcome bonus and how it works.
The main welcome bonus at this casino is easy to claim, and for a $10 deposit, players receive $50 in bonus credit to use on casino games and place bets within the sportsbook.
This welcome bonus offer includes a $20 slots bonus, a $10 live dealer casino bonus, a $10 table game bonus and a $10 instant win bonus – and the wagering requirements vary between 35X and 60X your stake.
At the time of writing, we were unable to find any no-deposit bonuses or free spins promos. We imagine that this is unlikely to change in our opinion.
BetVictor operates a loyalty program, although many of the bonuses you end up getting from this come with pretty high wagering requirements – so it can be hard to actually cash them out. They do, however, quite often run sports promos, profits of which can be used on games BetVictor offers.
BetVictor Casino offers players the ability to make deposits and withdrawals using various methods, including bank transfer, debit and credit cards, and using EWallets like Skrill, Neteller and Paysafecard.
Deposits are credited to your account instantly, and they don’t charge any fees to make deposits and withdrawals. The minimum deposit varies from $5-$10, depending on which payment method you use.
BetVictor, when it comes to withdrawal limits and payout speeds, seems to have a mixed reputation online. Their cashout limits are great – up to $250,000 per day – but they take up to 48 hours to process withdrawals, and there’s no feature to lock your withdrawal which is a shame.
In order to begin playing at BetVictor Casino, you need to enter your email address, date of birth, and address, and you’ll then be ready to play in no time! When you’ve validated your email address, you’ll be able to make your first deposit.
When writing this review, we found the site to be very easy to use and navigate, and BetVictor Casino has clearly put time and effort into designing its online casino platform.
They also have a fully functional mobile app for iOS and Android devices – something we tested out for the purpose of writing this BetVictor Casino review.
We found the mobile-optimized build of the software to be easy to use and responsive when writing this review. We were particularly impressed with many mobile games available in the casino. That being said, just because the online casino offers a fairly decent mobile gaming experience does not excuse them from their rogue practices.
BetVictor Casino is famed for its sports betting, and it’s a pretty major name in the UK, where it’s a big sponsor for horse racing meetings and horse racing events around the country. BetVictor offers players the chance to bet on a wide variety of sporting events from around the world. While writing this review, BetVictor Casino showed us that their odds are generally better than those found at most online sportsbooks.
We do like the fact that when playing at BetVictor Casino, you don’t need two accounts to play in their online casino and sportsbook; your funds are ‘linked’ between the two, so it’s fairly easy to place bets in both the sportsbook and the online casino.
Like all online casinos – especially those licensed by the UK Gambling Commission – BetVictor is required to perform identity checks on players to ensure they’re of legal age to gamble. If you’re located in the United Kingdom, you’ll need to pass this law before you join the casino; this is due to new rules from the United Kingdom Gambling Commission, which covers all UK gambling.
If BetVictor Casino asks you to complete a KYC request, you’ll need to submit proof of your identity and age; the casino aims to process KYC documents within a day, although it can take up to 48 hours.
BetVictor met the majority of the responsible gaming requirements we search for while vetting a casino. When we were writing this review, we were pleased to find that the online casino offers a decent array of responsible gambling tools.
Although they could be a bit more detailed in detailing what responsible gambling resources are available, once we got through the initial stumbling block (a fairly bland responsible gambling page linked in their footer), we discovered that they actually allow players to set their own deposit limits, allowing you to monitor how much you deposit per day, week, or month.
They also have a feature that allows you to put your account on hold for a period of time. This is known as a time-out. Your account will be automatically reopened after this time limit has expired. If you ever feel that your levels of betting are getting too out of control, the online casino also allows all players to use their self-exclusion function, which completely blocks access to your account for between 6 months and 5 years.
As Wikipedia state:
“Betvictor Ltd is an independent bookmaker. Having initially specialised in online sports betting, the company now incorporates an online casino. The company was originally set up and named after its former chairman, Victor Chandler, before a rebrand to BetVictor.”
The site grew quite quickly in the United Kingdom, and they have an online gambling license from the UKGC and the Gibraltar Gambling Control Commission.
BetVictor casino has actually been around since 1946 when they opened as a bookmaker in the UK. while they have had their problems here – we’ll talk more about these below – generally speaking, the site has a fairly decent reputation online, and you shouldn’t run into any major problems should you choose to play there for yourself.
One massive fall from grace from Betvictor Casino was in 2015 they changed their terms and conditions for their webmaster affiliate program that put a quota on how many players an advertiser would be forced to sent to this casino. This was not for new advertisers, but was forced on all of their advertisers retroactively. In other words, they changed the “partner” contracts for anyone advertising for them – and affiliate webmasters were given no choice.
Here at Casinomeister – this retroactive change was deemed unethical and forced our hand removing Betvictor from our group of ex-Accredited casinos and placed into the Rogue Pit. Even though they told me that it was a mistake that they sent me this email (announcing their retroactive change), we still rogued Betvictor.
You can read bout this here: BetVictor: Rogue Affiliate Program
This sort of situation is directly addressed in our standards for Accredited Casinos:
Must not implement retroactive terms and conditions to their affiliate programs without explicit permission and agreement from the affiliate.
The thing is, this became a common policy of most large casino groups – which in our eyes is an unfair business policy. This casino may be great for the common player, but I would not recommend this casino to any webmaster who is contemplating advertising for them. They have a track record of changing their terms retroactively on a whim.
Customer support is a crucial factor for any online casino. While writing this Betvictor review, we had an in-depth look at how the casino operates its customer support portal and what you can expect when using it for yourself.
First of all, like many of the major online sportsbooks, Betvictor casino offers a comprehensive FAQ section which aims to answer many of the most common questions players are likely to have. Unfortunately, their customer support team is not available 24 hours a day, seven days a week, and they typically only work during the day.
That being said, getting in touch with the casino is relatively easy; you can use the live chat facility, email support, or give them a call on their toll-free number. In our opinion, the easiest way of contacting them is to use the live chat facility. Live chat connects you to a trained customer support representative in a couple of minutes, and you will then be able to talk through your problem or question in real-time.
Email support at the casino isn’t too bad, and the team usually responds to emails within 2 to 6 hours. Please note that you will need to phone the casino’s customer support team for some inquiries, like reopening an account.
BetVictor casino has games from many software providers, including Amaya, Aristocrat, Blueprint Gaming, High 5 Games, IGT, Incredible Technologies, Microgaming, NetEnt, NextGen Gaming, Novomatic, OpenBet, Quickspin, Realistic Games and more.
Like any online casino, BetVictor offers a wide variety of slot games for you to enjoy, and all of the slots at demo are available to play in instant play mode, which means you do not need to download or install any software or plug-ins to begin playing.
BetVictor offers hundreds of different slots to choose from, although unfortunately, we do feel that they can improve their filtering mechanism, as it can actually be quite hard to find the games you’re looking to play. For example, they don’t currently offer you the ability to filter the games by software provider; you manually need to scroll through the games on offer or search for titles by name in order to find them.
They offer one of the biggest selections of NextGen Gaming titles, and they also offer a solid range of games from Realistic Games, thanks to the partnership agreement signed many years ago. You can access all of the slots at the demo by clicking on the slots tab at the top of the game navigation menu.
Evolution Gaming, a Latvian-based company, has completely transformed how players from all over the world gamble in online live casinos. Their state-of-the-art software is the best on the planet, and it’s no surprise that virtually every casino online today offers Evolution Gaming’s titles.
We were pretty impressed to see while writing this BetVictor casino review that the site has chosen to include Evolution Gaming’s full portfolio, and this means you can play hundreds of different live dealer games.
Of course, Evolution Gaming offers all of the classics like Roulette, Blackjack, Baccarat, and Three Card Poker, but they also offer some more unusual types of game. Take Monopoly Live, for example.
This incredibly unique live casino game is based, of course, around the Hasbro franchise, Monopoly. At first, the game may look as though it’s just a wheel of Fortune type of game, but Evolution Gaming has managed to build in a bonus feature, much like the type you would find within a video slot. It proved such a popular game that many other live casino game developers have come up with their own spin on Monopoly Live. Other unusual titles from the live casino developer include Crazy Time, Football Studio Live, and Dream Catcher.
As you’d expect, BetVictor offers a wide variety of casino table games, including Blackjack and European Roulette, and you will also find some less common titles including Casino Hold’em and Baccarat.
Video poker is virtually non-existent. If you are looking for video poker games, this is not the venue for you.
All of these games at BetVictor can be found under the table games tab on the game navigation menu, although like with the slots, you can’t search these games by the developer – you have to scroll through the type of game name to find it. There’s also some scratch and instant win games on offer.
While writing this review, BetVictor Casino showed us they offer a wide variety of progressive jackpot games to choose from, many of which are video slots; however, they offer some progressive jackpot casino table games and video games poker machines, but these are a little harder to find.
You’ll find a wide variety of progressive jackpot titles to choose from, most of which are from NetEnt and Microgaming.