Bet-At-Home Review
Casino - sports - live games
By Casinomeister, Last updated Apr 17, 2024
Casinomeister's Verdict
Although Bet-at-Home has a lot of experience in the iGaming industry, our team found that it’s been mainly focused on the sports betting page of the site. As far as its online casino is concerned, there’s a lot of room for improvement. The casino doesn’t have much to offer within its game categories other than slots, while the live dealer page is non-existent. More importantly, the operator doesn’t have any bonuses or promotions for casino players, so you can’t expect any account boost whatsoever. Therefore, unless you’re interested in placing bets on sports, feel free to explore other casino options until Bet-at-Home makes its casino page worth your while.
An Experienced Online Gaming Operator With a Focus on Online Sports Betting
First Impression
Bet-at-Home features a very simple platform that some might call completely unattractive. However, in terms of organization, the site gets all A’s. We immediately spotted the most important tabs and had no problem finding games, payment options, customer support, and other vital casino features.
Unfortunately, we haven’t spotted any bonuses and promotions banners, which was an immediate turnoff since it gives the impression that the casino doesn’t offer any perks for its patrons. Still, we decided to review Bet-at-Home anyway and see what this operator has under its skin.
Feel free to go through our Bet-at-Home review and get fresh information about this online gaming operator.
Pros
Fantastic customer support
Two online gaming licenses
Mobile-optimized
Cons
No bonuses and promotions for casino players
No cryptocurrencies among payment methods
No live dealer casino games
A limited number of table and card games
Lower jackpots offers compared to the industry standard
No UK
Top 5 casinos 
BONUSES AND PROMOTIONS
We choose to open our reviews with bonuses and promotions since players are mostly interested in these casino perks. Yet, in this case, we have some bad news for all visitors.
Namely, the casino offers neither standard promotions nor exclusive bonuses for playing casino games. Therefore, new players shouldn’t expect a welcome account boost common for online casino sites, such as a first deposit bonus or free spins. Similarly, the casino doesn’t give out any freebies for players who already have an account in Bet-at-Home Casino.
However, if you decide to bet on sports, the casino may offer a welcome bonus or another promo deal, but these may differ depending on the country you’re playing from.
Sign up screenshots
BANKING AND PAYMENT METHODS
Bet-at-Home casino offers a decent selection of banking options, including debit cards, e-wallets, prepaid vouchers, and bank transfers. Here are all the methods you can use to fund your account:
- Visa/Mastercard debit cards
- Trustly
- Skrill
- Neteller
- Paysafecard
- Bank transfer
- Voucher
The site follows the industry standard for a minimum deposit, and for most methods, it’s $10. If this is too much, then you’ll probably like the idea of depositing via Paysafecard that only requires $1 to get you started. All deposits are free of charge and instant, except for bank transfers that may take up to three days.
Withdrawal Speed
You can use almost all payment methods for withdrawing funds from Bet-at-Home Casino. E-wallets payouts go through immediately, while you may have to wait around three days if you request a withdrawal via bank transfer, debit cards, or Trustly.
Some payment options like bank transfer, Skrill, and Trustly bring along transaction fees, but they too will give either two or three free cashouts. After that, your withdrawals will come with extra charges up to $5 or a currency equivalent.
Minimum withdrawal starts from below a dollar if you request it via bank transfer, and it doesn’t have an upper cap, which means you can withdraw as little money as you want from your Bet-at-Home casino account using this method. For other banking options, the maximum withdrawal can differ, and it goes up to $10,000
Responsible gaming
Responsive gaming is very important for online casino players, which is why Bet-at-Home has put in place many tools to ensure a safe and secure gaming environment. Players can set daily, weekly, or monthly deposit limits, including reality checks to remind them about the time spent on the platform.
Players who feel their gambling habits are getting out of hand can take part in a Bet-at-Home self-exclusion program or use the services of famous responsible gambling advocates like GamStop.
Customer support
Customer support is one of the Bet-at-Home Casino’s best aspects. You can get answers to all your questions in a few different ways:
- Live chat: (English, German)
- Phone: +356-27922493
- The contact form available on the site
- Email: service.en@bet-at-home.com
Aside from these communication channels, the operator also offers a responsive FAQ page and separate email and phone number for its online sportsbook fans, complaints, etc.
KYC
One of the requirements for all casino sites licensed in the United Kingdom is the obligatory Know Your Customer procedure necessary for verifying players’ accounts. Unless you verify your online casino account on the Bet-at-Home website, you won’t receive the full advantage of the operator’s offer.
To make verification easier, Bet-at-Home partnered with Jumio and enabled players to finish the whole process within a few minutes. You only need is a picture of you and a driving licence (or a provisional driving licence).
In case you decide to verify your account the old-school way, you can send pictures of your ID, passport, proof of address, and other required documents via email to verification@bet-at-home.com. For the whole list of accepted documents, make sure that you read the operator’s general terms and conditions.
The verification process may take up to three days, after which you can fund your account, play your favourite games, and request withdrawals of your winnings.
Website Experience and Features
Apart from looking outdated, Bet-at-Home is a well-organized platform that enables easy browsing through available gaming options and great responsiveness. You can use a single account to switch between the operator’s instant play casino and sports betting pages. The operator has made all the other features handy and introduced shortcuts for the most important things, such as a quick deposit tab.
If you want to play casino games on your mobile device, you’ll be able to do so on a browser-based mobile page. However, not all Bet-at-Home games have been optimized for mobile devices, meaning that the game choice will be limited for players who prefer mobile gambling.
Unique Features
The innovative features on this website won’t make an impression, but we need to mention a few things. In addition to a quick deposit feature, the best part about Bet-at-Home is a diverse gambling platform that offers an online sportsbook, eSports, virtual sports, and live sports betting. These online gaming options will pick up the slack nicely if the casino page doesn’t meet your expectations.
Brand games
Providers
When it comes to the site’s game library, Bet-at-Home has a satisfying collection. You can choose among the most-played casino games online slots, jackpots, roulette, blackjack, and card games like online poker. Software providers supplying this game portfolio are well-known all around the world and include the industry leaders like NetEnt, Play’n GO, Red Tiger, and others.
You can sort games by date, popularity, category, and bonus features, while the search tool enables players to find specific titles.
Slots
Bet-at-Home is well-aware of the slots’ popularity, which is why you’ll have a plethora of options in this category. NetEnt’s Starburst and Play’n GO’s Book of Dead are still rated as top-notch titles if you’re up for classic options. If you decide to try something innovative, click on the Sort By drop-down menu and select new games. The operator will then filter the slots page and show you the latest additions like Hot Hot Chilly Pot, Phoenix Reborn, and other recently added games.
Live Dealer Games
Although Bet-at-Home is decently equipped, live casino isn’t one of the gaming options. If you’re up for real-time action, you can explore the live betting page and test your gut instinct on ongoing sports events.
Video Poker and Other Table Games
Video poker and table games definitely aren’t Bet-at-Home’s strongest suit. The operator offers only two blackjack options, four different roulette titles, and a single baccarat game. The situation doesn’t get any better for video poker fans since Casino Hold’em Poker and Jacks or Better Double Up are also lonely in the Card Games section.
Progressive jackpots
Jackpot hunters will find six different high-paying slot games in Bet-at-Home Casino, but note that the reward is significantly lower than most online casinos. The most rewarding title is Arabian Nights that offers a potential payout worth around $1,5 million. This is the only game that features a seven-figure prize, while legendary Divine Fortune currently goes slightly above $100,000.
About the Team and History
Bet-at-home.com Group is a gambling operator that’s been serving millions of players for 20 years now. Apart from the main headquarters located in Malta at Portomaso Business Tower, level 12, the company has offices in Austria, Gibraltar, and Germany and employs around 300 online gaming who continuously improve the platform’s services.
The operator is licensed by Malta Gaming Authority and the United Kingdom Gambling Commission, while the site is kept safe thanks to the latest SSL encryption.
Complaints and Track Record
After looking up Bet-at-Home casino on the web, we discovered that the operator takes players’ complaints seriously. As it turned out, no player had any major issues with this casino website, and a few of them that exist on the web are very old and quickly resolved by the operator. Nevertheless, a few players mentioned that the company could expand its casino platform and add bonuses for both new and existing online casino users.
Casino Facts
| Founded | Dec 1999 |
| Accredited at Casinomeister | Yes |
| Jurisdictions | Malta Gaming Authority |
| Casino representative | Affiliate Manager |
| Is this casino certified at Casinomeister | No |
| Payout time | 24 hrs |
| Reverse time | 24 hrs |
| Payout limits | N/A |
| Weekend payouts | Yes |
| Locks withdrawals | Yes |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
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