“Oops – splat!”
Big Time Gaming slipped on a self-laid banana peel in Casinomeister’s forum and landed smack dab on its face.
Big Time Gaming is a relatively new software provider that was trying to get a buzz going about its games. In fact, they tried a little too hard in my opinion.
In January 2016, there was a thread discussing a newly launched game “Dragon Born”: Dragon born 117649 ways at unibet!. The CEO of the company chimed in with the following:
“DRAGON BORN uses our patented MEGAWAYSTM engine that allows up to 117,649 ways to win on any given spin. DRAGON BORN has up to x7 full reel wilds that can occur on any of the last five reels. The Diamond Scatter, free spin round; locks in 117649 ways to win for the bonus duration. Extra spins can be awarded for each Diamond in the reels during the bonus and yes, the bonus has stacked wilds”
This was cool by me. I always want to encourage iGaming reps to talk about their products without trying to sell something. He even posted a live URL which I didn’t mind – players could check out the software provider’s site to see what’s up.
Things were going fine – players were commenting on the game. And then this post shows up:
“Can’t find this game on Unibet – looks pretty interesting though and Gold by the same developer is one of my go to games. Where can I play it ?”
This was posted by a member magicjohnson. Hmmm. It seemed innocuous at that moment, but Magicjohnson and Big Time Gaming (the CEO) were using the same computer.
I didn’t notice it at first, in fact – I think I was writing up last years awards at the time. I tend to get hunkered down and ignore things like this when focused on the awards. 🙂
This continued for a couple of more weeks until I realized what was happening. It was on the 26th of February that the ban hammer down upon his head. You can read about this here.
But after the CEO of the company apologized – and promised that it wouldn’t happen again, I restored his account and gave him proper iGaming representative permissions – but magicjohnson’s account remains in a state of “banned”.
So lesson learned. Faceplants can be painful, but in most cases you can fully recover from them. And I can be cool about it as well.
Faceplant Historical Awards
Faceplant of 2015 Revenue Jet and Winpalace
Faceplant of 2014 – Tropica Casino
Faceplant of 2013 – Topgame/BetonSoft
Worst Blundering Screw up 2012 – Betfred
Worst Blundering Screw up 2011 – Betfair (again)
Worst Blundering Screw up 2010 – Betfair
Worst Blundering Screw up 2009 – Topgame
Worst Blundering Screw up 2008 – Casino Action Group
Worst Blundering Screw up 2007 – Virtual Casino’s 9/11 Promotion
Worst Blundering Screw up 2006 – English Harbour software glitch