Twin casino RTP settings

[Mosse]

Hey all.

Thank you for the feedback, it is correct we have lowered our RTP on some providers, however, the vast majority of our slots are continuing to run on the highest RTP settings.

Nevertheless, I do understand and appreciate your points of view, which is taken into consideration, in our efforts to provide you with a good customer experience.


Kind regards,

Kasper,
Twin.com

Do you understand that it is pure cheating. Nothing else!

 

[shadow123]

Its entirely up to the Casino what rtp they run at, it should be a balanced decision between profit and player retention.
Call it greed but its not cheating unless the incorrect rtp,s are being displayed or are unreasonably hidden away, they
dont have any obligation to splash them all over the site.
Another thing the UKGC could fix simply instead of the upcoming autoplay stupidity, every game should have a clear rtp
shown on the game icon before loading, so easy.
My own personal cutoff point to play is 94%, even at that level i am more likely to pass on playing the game.
Think we do have to accept that lower rtp,s are inevitable, its costs casinos a lot of money complying with the ever increasing
regulations but it seems the player is having to take the brunt of these costs.
Regarding the CM rating, i would rate the importance of rtp as very high when calculating this, probably second to the verification and SOW
procedures.

 

[JohnSnow]

Lol I have no words. It's hard enough to win on 96% RTP. I don't even think mga allows 87%? Maybe I'm wrong. Anyway this is bullshit.

 

[Krogilasi]

Lol I have no words. It's hard enough to win on 96% RTP. I don't even think mga allows 87%? Maybe I'm wrong. Anyway this is bullshit.

MGA allows it, if they would not they would never drop it on that ridicilous level.

Its entirely up to the Casino what rtp they run at, it should be a balanced decision between profit and player retention.
Call it greed but its not cheating unless the incorrect rtp,s are being displayed or are unreasonably hidden away, they
dont have any obligation to splash them all over the site.

Its entirely up to the players to avoid these kind of operators as well. Its cold business as usual, and the problem is that in this case twin just lose some of the players while majority of the players dont even know about checking out rtp:s before sessions. It doesent even matter to them really because majority of players still play PNG:s over there without knowing these changes.

 

[sapit222]

I always only play at the highest (default) RTP settings.
95% or higher.
Why would any1 play with the lower settings??

RTP thiefs is the worst!

I still play at Videoslots eventhough they have a lot of game providers with lower RTP (PlayNGo, Red Tiger etc), but i just dont play those games there. Its very annoying to always have to check the RTP before i can play anywhere...

 

[shadow123]

Always remember, casinos are not your friends, they only exist to make money and any promotions or freebies are only
there to keep you depositing, if they think they can increase the income by quietly dropping rtp,s , they will do it.
To be realistic, they are no worse than many businesses, car dealers,estate agents,insurance brokers (you dont need to do anything
to renew, just hope you dont notice the extra increase in premium we are not pointing out to you).
All you can do is be aware of the rtp,s of games you play and if they keep making adjustments (downwards) drop them and go elsewhere.
One of the worst cases of dropping by stealth has been at Videoslots, I bailed out when everything changed after they got sanctioned.
When I first joined, every game was on top rtp and all they were all listed in the rtp history, suddenly they dropped rtp,s on providers
which allowed variable settings and buried the fact in a small daily news section, also the target rtps were no longer listed in the history.

 

[curremon]

Always remember, casinos are not your friends, they only exist to make money and any promotions or freebies are only
there to keep you depositing, if they think they can increase the income by quietly dropping rtp,s , they will do it.
To be realistic, they are no worse than many businesses, car dealers,estate agents,insurance brokers (you dont need to do anything
to renew, just hope you dont notice the extra increase in premium we are not pointing out to you).
All you can do is be aware of the rtp,s of games you play and if they keep making adjustments (downwards) drop them and go elsewhere.
One of the worst cases of dropping by stealth has been at Videoslots, I bailed out when everything changed after they got sanctioned.
When I first joined, every game was on top rtp and all they were all listed in the rtp history, suddenly they dropped rtp,s on providers
which allowed variable settings and buried the fact in a small daily news section, also the target rtps were no longer listed in the history.

Everyone knows that.... Point of threads like this is to make as many people as possible to stop playing at casino which does shit like this..

 

[shadow123]

Sorry for stating the bleeding obvious but some people may not realize the nature of the business and the strokes that some
casinos will pull given the chance,this one is obviously taking the piss time.

 

[spiker1977]

As a customer you have a choice, shop some where ells (play in this case). For me 87% is pure greed and for me it's = close account.
Did close my account, one more greedy casino ?

 

[curremon]

I sure hope this affects their income so much they need to stop shit like this.. this goes aswell with other casinos who are planning to do sneaky stuff like this

 

[Deeplay]

Hey all.

Thank you for the feedback, it is correct we have lowered our RTP on some providers, however, the vast majority of our slots are continuing to run on the highest RTP settings.

Nevertheless, I do understand and appreciate your points of view, which is taken into consideration, in our efforts to provide you with a good customer experience.


Kind regards,

Kasper,
Twin.com

Just curious how you equate "providing a good customer experience" when offering some of the if not the lowest RTPS on popular games I have ever seen. It is very clear that the desire of Twin casino is to ensure players loose deposits as quickly as possible without any real chance of getting a fair game.

I really hope as many people as possible read this thread - and avoid Twin casino like the plague. Sorry but it is a total rip off no matter what spin you try place on it. As for the current CM rating - that in itself I think needs to be relooked at again in light of the terrible return to player Twin casino is offering. Bad business all around to silently adjust the RTP down.

 

[andym]

9.7 CM rating?!?!?!?

Its Not only the twin rating here. Its almost the whole CM Rating which is crap in the meantime. I mentioned that already several months ago here. They were all fine at the time the rating was done. But not anymore...

 

[andym]

Just greedy as fuck.. no other excuse there..

Only right thing is to close the account There.
that industry behaviour which you Can See in almost all high rated casinos in the last 12 months we all can only stop together.
And we can only do that if we show them that not everthing can be done with the players...

 

[ChopleyIOM]

Any chance of any sort of official input here please @Casinomeister ?

The 9.7 rating for this casino really needs revisiting as it was awarded back when Twin said they were running all the top RTPs, whereas now they're helping themselves to a house edge of 12.5% on PnG slots.

At least Dick Turpin wore a mask, as the old saying goes.

 

[anddi32]

Thank you for the feedback, it is correct we have lowered our RTP on some providers, however, the vast majority of our slots are continuing to run on the highest RTP settings.

At this point it doesnt matter anymore if you still offer default settings from other providers.
When you dropped PnG' straight from 96 to 87 its nothing more than warning sign for the players and yes. You were pretty ok place right now you are in my notes same trash as other greyzone s*hit like aspire and skillonnet.

So well done! Less than a year from a good casino to a trash casino. If somebody asks me about twin in future i will say avoid this place they are cheating with ridiculous low RTP's

And when i say cheating. Yes MGA-licence gives you legal chance to offer this kind of RTP's. But because you won't inform players about this change you are cheating.

 

[dec2008mcl]

Any online casino offering an RTP below 94% on any game should not be certified here and should not be given any publicity on this website. Where is the accountability and who does it lie with? said in a private message, this website is now basically giving the OK to websites that are basically stealing money.

 

[andym]

Whats next? 70? 60? 50? CM dont take this crap! Remove them right away.

And take VS and all the other greedy companies with you. Its enough now

 

[bigbear]

I am just glad i checked out Unibet.Every slot running at max RTP which you can see by just hovering over the name,no need to actually load the slot and have to trawl to find the RTP.Almost every other casino can take a hike.

 

[blissgxng]

Wow thank God I got 3k out of them over last 2 months after net deposits reaching 1.5k with 0 withdrawals. Will not play there again.

Leaving Coolbet, Unibet, Spinyoo (Brand New WHG) and ...? The whole ranking system needs to be changed. 4 months ago casinomeister said that massive changes and new reviews and switches of casinos on the accreditation list will take place. I have saw almost no changes since I joined in May. Same 4 casinos to play at. Same casinos showing in highly accredited casinos , nearly identical order. Grey zone reviews added maybe once every 2 weeks. Ratings not being affected by clear customer outrage, Casinos still being advertised big time on home page and all over site. Whats happened

 

[Krogilasi]

I am just glad i checked out Unibet.Every slot running at max RTP which you can see by just hovering over the name,no need to actually load the slot and have to trawl to find the RTP.Almost every other casino can take a hike.

As long as these big dogs (like kindred/trannel group and few other major groups) of the industry keeps their practice honest and respectful for the players, and offer default rtp’s, we -players dont have any problem here. We better stick with them and hand our money to the best. Luckily its not only Unibet who are treating us well.

Like we all know it is hard enough to get any profit on slot games at all even they are with default rtp settings. House always wins even if they offer 96+ returns on PNG’s so thats why it is greedy act like no other to lower them. Looks like there are obvious reasons why the ’big dogs’ are leading and others just try to stay on the market.

 

[Mosse]

Just wild guess @Twin.com ...they will not answer anything to this here anymore. They just keep robbing average players who have never checked rtp from slots and dont even understand what that is.

 

[Video_Poker_Pro]

Going below 90rtp, you should not be on the list. Why are CM not doing something about this??

 

[dec2008mcl]

Going below 90rtp, you should not be on the list. Why are CM not doing something about this??

94% rtp would be the limit most would agree on, even reluctantly. I think the thread has moved on to why casino meister.com is promoting and publicising these thieves.

 

[andym]

94% rtp would be the limit most would agree on, even reluctantly. I think the thread has moved on to why casino meister.com is promoting and publicising these thieves.

As Twin Most likely will not answer here anymore i think thats the topic now

 

[bigbear]

As long as these big dogs (like kindred/trannel group and few other major groups) of the industry keeps their practice honest and respectful for the players, and offer default rtp’s, we -players dont have any problem here. We better stick with them and hand our money to the best. Luckily its not only Unibet who are treating us well.

Like we all know it is hard enough to get any profit on slot games at all even they are with default rtp settings. House always wins even if they offer 96+ returns on PNG’s so thats why it is greedy act like no other to lower them. Looks like there are obvious reasons why the ’big dogs’ are leading and others just try to stay on the market.

And the other thing to add about Unibet is that there is no SOW nonesense,in fact i have never even been asked for KYC documentation from them.Finally withdrawals to my debit card have been known to hit my bank account in under a minute.
The post by the Twin rep saying they aim to provide a good customer service will cut no ice with members of this forum now that we know they have imposed a disgustingly low rtp on some of their slots.