- Joined
- Mar 31, 2005
Must Read Just hit a huge Progressive on Sloto Cash and am concerned about the payout.
- Thread starter LocoEsquire
- Start date
Must read this
Slotocash is Not Recommended at Casinomeister.
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
@LocoEsquire A few years ago my hubby won $30+ K jackpot at a Playtech casino who said that they were going to hold him to the $9K/month limit that was in their T&Cs - we did a PAB and even though that Playtech casino was borderline rogue, Max & Bryan were able to get them to pay the entire amount in one big fat cheque. If anyone can help you get this done, these guys can. Hang in there. We're all rooting for you!
- Joined
- Jan 20, 2004
- Location
- Pictland
Ok, well, it's been a hell of a morning! I've spoken to an RTG operator who explained to me how some of this works. Suffice it to say that it's not nearly as cut-and-dried as it might seem to most of us -- obviously me included -- at first glance. I'll bring this up with @LocoEsquire privately to discuss some possibilities.
The bottom line is that he is going to get paid and that's the good news. The tricky parts haven't been resolved yet so the timeline is in question.
Oh, and I do owe @Sloto and SlotoCash an apology. I thought it was just them dicking around but it's not as simple as that. Firstly there are RTG-casino issues that I was not aware of. Secondly, @LocoEsquire 's location apparently complicates things considerably and I understand now how that is a reality here that simply has to be dealt with. I blamed the casino but the truth is they are more or less caught between a rock and a hard place too. No that that excuses them from paying -- far from it -- but it does explain why the response hasn't simply been "Happy Days! Here's your 200k. Have a nice day."
- Max
The bottom line is that he is going to get paid and that's the good news. The tricky parts haven't been resolved yet so the timeline is in question.
Oh, and I do owe @Sloto and SlotoCash an apology. I thought it was just them dicking around but it's not as simple as that. Firstly there are RTG-casino issues that I was not aware of. Secondly, @LocoEsquire 's location apparently complicates things considerably and I understand now how that is a reality here that simply has to be dealt with. I blamed the casino but the truth is they are more or less caught between a rock and a hard place too. No that that excuses them from paying -- far from it -- but it does explain why the response hasn't simply been "Happy Days! Here's your 200k. Have a nice day."
- Max
Last edited:
- Joined
- May 22, 2012
That is full on rogue. It's the PLAYER'S MONEY not theirs! They have received it on behalf of the player, not themselves. Okay, there could be issues with a single 200k payment through the wire system but 9-10 months is pure bile at 5k pw. Surely manage this better and investigate all avenues as to how the player can receive their funds as fast as possible?
It never ceases to amaze me at how the industry and operators advertise jackpot games without a health warning. A moment of joy, triumph, elation is turned invariably into weeks of stomach-churning stress and doubt.
- Joined
- Jan 20, 2004
- Location
- Pictland
I think you've hit the nail squarely on the head. Knowing what a hassle it is going to be to pay a given player because of their country is the casino's problem to solve, or at least deal with. Not dealing with it and expecting the player to accept the troubles involved is just asking for troubles of your own. IMHO.
- Max
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
I'd have thought that they would have explained this to the OP instead of just leaving them hanging for a month with the "it's under review" excuse, which to most of us just felt like a brush off.
I know that some casino back end mumbo jumbo isn't for the view of us mere mortals, but if they would have been a bit more transparent with the player in the first place, this thread might not even exist.
Last edited:
- Joined
- May 31, 2020
- Location
- Southport
Agree 100% - as a gesture of good will they should at a minimum release the 5ks that would have accrued weekly since the money was won (I believe early November) so why can't they send the OP at least a one off of 25-30k and then figure out the best way to send them the rest ASAP
lockinlove
Editing my post so I dont get in trouble
- Joined
- Jan 17, 2014
- Location
- Canada
A good casino would book a flight ..put all the money in a bag and go and deliver it to a player.
Pretty sure @L&L-Jan does this for big winners
- Joined
- Aug 16, 2009
- Location
- Iowa
What I don't understand is even with the country limiation, what would stop them from paying the win 100% in Crypto Currency. Then having the player cash out via that method with a local exchange?
Like I know I can currently cash out $5K per day up to $50K per month with Crypto.com, which means I would get my win in under 4 months versus almost a year and a half. If a guy was a smart he'd even find a few other ways to cash out and get that money even possibly faster than 4 months. Yet to me 4 months would be more preferable than waiting a year and a half.
Like I know I can currently cash out $5K per day up to $50K per month with Crypto.com, which means I would get my win in under 4 months versus almost a year and a half. If a guy was a smart he'd even find a few other ways to cash out and get that money even possibly faster than 4 months. Yet to me 4 months would be more preferable than waiting a year and a half.
- Joined
- Jun 30, 1998
- Location
- Bierland
We would love a donation - please chose one of the charities that we support here and spread the love:
Donate Now at Casinomeister
Tis the season to be jolly.
Concerning this thread - what a gagglef%$* - an old army term that was used nearly on a daily basis,
Unfortunately, it applies here.We still don't have an explanation on why this took over a month to resolve - and actually nothing needed to be resolved - this player was good to go from the get go. So in colloquial terms, "WTF"?
All it would have taken is a few positive sounding emails reassuring all was ok with the player, but everyone on the planet can read what a goatf^%$ this was. So there ya go - this was an absolute public relations nightmare which in my opinion, they couldn't care less about.
If they did, someone would have contacted the player.
Moving on - we acknowledge the difficulties that casinos have when paying players in jurisdictions where large payments can be problematic. I get it - payment processing has always been fraught with difficulties. This was a progressive jackpot - the funds are in the players account, but it is up to the casino to expedite this payment. We require our Accredited Casinos to pay these Progressive Jackpots in one ump sum, or in decent amounts as noted here in #7 of the Accredited standards:
You do not have permission to view link
Log in or register now.
The reason why this rule was added to the standards was to avoid these nightmares:
Playtech Progressive Jackpots Scandal
So we know that this provider is paying the progressive, the casino operator is on the same sheet of music trying to do this, but this whole episode caused this casino to lose its Accreditation here since this was so screwed up. (I have explained this in a previous post).
Moving forward: I agree with the casino operators that these difficulties are apparent - but saying that, they their treatment of players is crucial - and most of the positive treatment is via trust. (Seems like I have been preaching about this for over twenty five years - so yawn - why do I keep repeating myself?).
I was tempted to remove all RTG casinos from the Accredited section - but that would have been a rash judgement using tunnel-vision - and it would have been unfair to all. It would have also been pretty aggressive on my part, since these casinos - which are some of the best run casinos on the planet - have excellent reputations here.
So we are amending the accredited standards to the following:
"Must pay out progressive jackpot wins in full or in reasonable chunks, regardless of any terms and conditions limiting payouts. If a player is in a jurisdiction where large sums are problematic, the casino will make every possible attempt to pay the player expediently - with an agreement from the player. *
SlotoCash still remains in the Neutral Zone. I can't reinstate any Accredited status until they can prove to us that that they are going to be 100% on board with what we expect from them. Perhaps if there is another progressive winner, they can show us how it is supposed to be done.
- Joined
- Jul 9, 2011
- Location
- England
What a thread to follow this has been.
Great to see a positive outcome in the end though and a massive congratulations to all those involved especially those providing practical and emotional support to the player - but mostly congratulations to the winner.
I would have had a full on meltdown had this been me, the composure the winner had on this thread speaks volumes about the character of that player.
Have a great Crimbo all and here's to many more jackpot winners ????
Great to see a positive outcome in the end though and a massive congratulations to all those involved especially those providing practical and emotional support to the player - but mostly congratulations to the winner.
I would have had a full on meltdown had this been me, the composure the winner had on this thread speaks volumes about the character of that player.
Have a great Crimbo all and here's to many more jackpot winners ????
- Joined
- Mar 23, 2005
- Location
- WorldWide
I mean with crypto it does not matter where you live, they can transfer him the $$ in minutes
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
The fact that they have a $5K per week cap on regular withdrawals should be added to their review.
Another thing that's really bugging me is that the OP mentioned that another time they had a $500 withdrawal pending and used a free chip coupon they were sent, then Sloto voided the pending withdrawal because "it was in the terms" which seems sus to me too. I mean yeah void any winnings on the free chip, but to void a completely separate withdrawal that's sitting there waiting for them to pay seems like some sneaky bullshit to me.
And @LocoEsquire I'm glad you got it sorted so far, and hope they can work out something so you're able to get your winnings in a timely manner! Congrats again on the win, and kudos to you on remaining so calm and polite through this whole mess, I don't think I'd have been able to manage it.
- Joined
- Nov 5, 2023
- Location
- Vermont
Hello Everyone! Again, I want to thank all of you for your support over these past five weeks. It has been a rather convoluted and stressful journey, certainly not what I was expecting when I first hit a progressive jackpot, but after quite a bit of uncertainty and a massive lack of communication, I can tell everyone that it looks like I will be getting paid out. I truly believe that this is in no small part due to the amazing and overwhelming amount of support from this forum. I want to thank each and every one of you who followed this thread, shared your own experiences and let everyone know exactly how you felt. I want to especially thank @maxd & @Casinomeister for all of their support and help throughout this process. I can't help but think if it wasn't for them, I would still be waiting to hear something, anything, from someone. Max and Bryan are true friends to the community, and the passion and hard work they put towards helping us is nothing short of amazing. You two deserve every award you receive and more.
Now, with all of that said, I think that is important for me to update everyone as to exactly what has gone on this past week. I am sharing this not to shame anyone or lay blame or anything like that. I just feel that it is very important for all of us, as players, as customers and clients of these casinos, to know exactly what to expect if you are ever in my position. I wish I had known all of this five weeks ago, and I want to share it with all of you for future reference. It has now been 36 days and I have not yet seen a single dollar of my win. SlotoCash did finally reach out to me and between them and @maxd (more Max D to be honest) I now understand why the payout was delayed so long. Without getting into unnecessary details, I can honestly say that both RTG and SlotoCash were looking out for not only their best interests, but mine as well, and I certainly appreciate that. If, however, they had simply communicated the issues to me earlier on in the process, all of this stress and frustration may very well have been avoided. I am still at an utter loss to explain the horrible lack of communication from both companies.
I should also note that SlotoCash was willing to double their maximum withdrawal limit for me (10k a week), and gave me two options regarding payout of my win. Again, I appreciate Sloto's flexibility and willingness to work with me to reduce my total payout time from approximately 40+ weeks to 20+ weeks. What blows my mind, however, is that they are sill subjecting me to their regular "wait-time" on my withdrawals, and will not allow automatic withdrawals. This means that I have to make a manual request for withdrawal each and every week, and then, I have to wait approximately 5 days while the request is "under review", until it is approved and then another 24-48 hours before the payment is sent out. I requested my first withdrawal last Wed. 12/6, and as of an hour ago, it is still listed as "under review". To top it off, I received an email last week from Sloto asking if I would prefer that they use my username "TimothyFair" or "Timothy F. from Vermont" in the marketing materials they planned on putting out regarding my win. I was rather impressed that they asked me which I would prefer and I specifically requested that they use "Timothy F. from Vermont" as I didn't particularly want my full name publicized. When the first piece of marketing came out today, do I really need to tell you all which Sloto chose to use? Spoiler alert: not the one I asked them to. I admit, this is a minor thing, and honestly doesn't make a huge difference to me either way, but it does show a lack of effort and concern about the player's wishes. I mean, why bother asking me if you are just going to use what you want anyway? And as for making me wait for further "review" before processing my payout, that is just insane. I mean REALLY??? More review?? What could possibly be left to review???? A majority of the payout is crypto, which some casinos can accomplish in less than an hour. Making me wait an additional 5-6 days for each withdrawal is really like twisting the knife and I kind of take it like a giant "F*CK Y*U" to me at this point. I just don't understand why they would want to do this.
Please understand, I am thrilled that both RTG and SlotoCash have ultimately done the right thing and are in the process of paying out my win. They are both reputable companies, and deserve recognition for doing the right thing and not simply trying to get out of paying with some lame excuse. But it is the little things, the lack of communication, the refusal to engage directly with me, and the refusal to simply expedite my withdrawals after all of this insanity, that just blows my mind. It isn't good business and it doesn't make any sense. As a small business owner myself, I would NEVER make these choices regarding my clients/customers. I guess all I can say, is thank you to everyone involved, and please educate yourselves as to the policies and procedures of the casino's you play at, so you don't have to go through what I did over the past five weeks. Happy Holidays to all of you!!!!!
Now, with all of that said, I think that is important for me to update everyone as to exactly what has gone on this past week. I am sharing this not to shame anyone or lay blame or anything like that. I just feel that it is very important for all of us, as players, as customers and clients of these casinos, to know exactly what to expect if you are ever in my position. I wish I had known all of this five weeks ago, and I want to share it with all of you for future reference. It has now been 36 days and I have not yet seen a single dollar of my win. SlotoCash did finally reach out to me and between them and @maxd (more Max D to be honest) I now understand why the payout was delayed so long. Without getting into unnecessary details, I can honestly say that both RTG and SlotoCash were looking out for not only their best interests, but mine as well, and I certainly appreciate that. If, however, they had simply communicated the issues to me earlier on in the process, all of this stress and frustration may very well have been avoided. I am still at an utter loss to explain the horrible lack of communication from both companies.
I should also note that SlotoCash was willing to double their maximum withdrawal limit for me (10k a week), and gave me two options regarding payout of my win. Again, I appreciate Sloto's flexibility and willingness to work with me to reduce my total payout time from approximately 40+ weeks to 20+ weeks. What blows my mind, however, is that they are sill subjecting me to their regular "wait-time" on my withdrawals, and will not allow automatic withdrawals. This means that I have to make a manual request for withdrawal each and every week, and then, I have to wait approximately 5 days while the request is "under review", until it is approved and then another 24-48 hours before the payment is sent out. I requested my first withdrawal last Wed. 12/6, and as of an hour ago, it is still listed as "under review". To top it off, I received an email last week from Sloto asking if I would prefer that they use my username "TimothyFair" or "Timothy F. from Vermont" in the marketing materials they planned on putting out regarding my win. I was rather impressed that they asked me which I would prefer and I specifically requested that they use "Timothy F. from Vermont" as I didn't particularly want my full name publicized. When the first piece of marketing came out today, do I really need to tell you all which Sloto chose to use? Spoiler alert: not the one I asked them to. I admit, this is a minor thing, and honestly doesn't make a huge difference to me either way, but it does show a lack of effort and concern about the player's wishes. I mean, why bother asking me if you are just going to use what you want anyway? And as for making me wait for further "review" before processing my payout, that is just insane. I mean REALLY??? More review?? What could possibly be left to review???? A majority of the payout is crypto, which some casinos can accomplish in less than an hour. Making me wait an additional 5-6 days for each withdrawal is really like twisting the knife and I kind of take it like a giant "F*CK Y*U" to me at this point. I just don't understand why they would want to do this.
Please understand, I am thrilled that both RTG and SlotoCash have ultimately done the right thing and are in the process of paying out my win. They are both reputable companies, and deserve recognition for doing the right thing and not simply trying to get out of paying with some lame excuse. But it is the little things, the lack of communication, the refusal to engage directly with me, and the refusal to simply expedite my withdrawals after all of this insanity, that just blows my mind. It isn't good business and it doesn't make any sense. As a small business owner myself, I would NEVER make these choices regarding my clients/customers. I guess all I can say, is thank you to everyone involved, and please educate yourselves as to the policies and procedures of the casino's you play at, so you don't have to go through what I did over the past five weeks. Happy Holidays to all of you!!!!!
Last edited:
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
I'm honestly dumbfounded that a long standing casino would not be treating their big winners better. I don't know the ins and outs of the issues they're facing but I would think that they would be bending over backward to keep you happy. A big winner who gets paid promptly is the best marketing they could ever ask for. Plus a player who gets paid promptly will be more likely to come back and spend some of their winnings.
I would have been inclined to tell them they weren't allowed to publicize my name as a winner until they actually PAID my winnings. And this whole "review" every time is garbage. Whatever you do, don't play anything, no free chips, no deposits, don't play a dime of your balance or they'll use it as an excuse to void any pending withdrawals again.
I would have been inclined to tell them they weren't allowed to publicize my name as a winner until they actually PAID my winnings. And this whole "review" every time is garbage. Whatever you do, don't play anything, no free chips, no deposits, don't play a dime of your balance or they'll use it as an excuse to void any pending withdrawals again.
Last edited:
- Joined
- Aug 16, 2009
- Location
- Iowa
So wait a minute, your are taking Crypto Currency and there still subjecting you to a limit?
Really?
I figured with way folks were talking that you were taking a like a bank transfer, check, or a western union sort of thing. Where the feds could get a little nosey about "bigger transfers" entering the banking system.
Yet there is 0 reason why they can't pay you in full and 10x faster if there doing in Crypto. Unless if there going to tell you that the processor doesn't carry that much at that point, which then at that point I'd be buying that Crypto myself just to get this off of there chest.
This to me seems to be that there trying to hold onto your win for as long as possible with no justifiable reason.
Something about this doesn't seem right at all and makes me all the more glad I dumped slotocash a while ago.
Really?
I figured with way folks were talking that you were taking a like a bank transfer, check, or a western union sort of thing. Where the feds could get a little nosey about "bigger transfers" entering the banking system.
Yet there is 0 reason why they can't pay you in full and 10x faster if there doing in Crypto. Unless if there going to tell you that the processor doesn't carry that much at that point, which then at that point I'd be buying that Crypto myself just to get this off of there chest.
This to me seems to be that there trying to hold onto your win for as long as possible with no justifiable reason.
Something about this doesn't seem right at all and makes me all the more glad I dumped slotocash a while ago.
- Joined
- Mar 23, 2005
- Location
- WorldWide
Just please after this be sure you never play there again. Its their loss
- Joined
- Dec 13, 2017
- Location
- Belgium
- Joined
- Jan 20, 2004
- Location
- Pictland
Thank you for posting this update. As much as we try to help with these things nothing beats a detailed update from the guy in the hot seat.
- Max
- Joined
- Nov 7, 2012
- Location
- Stockholm
I have enjoyed playing RTG now and then and of course always hoped to win 1 of the bigger jackpots.
I have even played at SlotoCash.
Seems to be lots of trouble getting paid when its about bigger money though...
Progressive Jackpot + all the money in the casinoaccount + a 10k/week max withdrawal (manual by the player?) even with cryptocurrency = not good. ???
I have even played at SlotoCash.
Seems to be lots of trouble getting paid when its about bigger money though...
Progressive Jackpot + all the money in the casinoaccount + a 10k/week max withdrawal (manual by the player?) even with cryptocurrency = not good. ???
- Joined
- Aug 24, 2010
- Location
- Your Happy Place
Being paid 250K via Cryptocurrency living in the U.S. with up to 35% crypto tax depending on the state you live in, on anything over $600 withdrawn to your bank from whatever CEX you use that your provided your KYC info to?
Last edited:
- Joined
- Apr 26, 2021
- Location
- Over here
But this whole experience has been a total shitshow?
After following this thread from the start, I’d not go anywhere near SlotoCash. From the rep’s overly casual approach to their total lack of communication…extremely poor.
- Joined
- Jan 20, 2004
- Location
- Pictland
@Tami , regarding your Posh issue: we have a pretty good contact at Posh and that could be helpful in getting your payment problems taken care of. If you'd like us to look into this for you you're welcome to use our complimentary Player Arbitration (PAB) service. Here's a guide to getting started with that: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum
If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.
Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com
If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.
Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com
- Joined
- May 22, 2012
Seems like your cash is trapped in a kind of ESCROW system designed by Satan.
I would personally insist they do NOT use your name for promotional reasons until you've been paid out in full, although I'm guessing there's some kind of abstemious term which means they can.
To double the w/d limit per week is hardly something to celebrate - any reputable casino does NOT include progressives paid by game providers in their payment limit terms, full stop.
Whatever platitudes are sounded here about the casino, there seems to be limited or no urgency to get you paid. Waiting a week for someone to approve and send just the first instalment is unacceptable; retaining YOUR money as long as possible seems the modus operandi here alas.
There will be somebody their end hoping like hell you start playing this money back - the longer they retain it the more chance there is of that happening. Once you instil a sense of hopelessness in the player, changing their mindset to "What the hell, I'll never get it anyway" then as a casino you're most of the way there.
The way they see it is a challenge thus: "We are sitting on 200k of this guy's cash we owe to him, how much of it can we end up not paying, how much can we retain of that 200k?"
So a scenario is created whereby they can be seen to intend paying it, making the right noises to keep them just the right side of outright roguery but are now in a battle of wills with you, the creditor. I hope this nonsense doesn't stress you too much and ruin your Christmas mate. Joyland MKII in my view.
- Joined
- Jan 17, 2014
- Location
- Northern Ireland
Spot on @dunover mate, even when they "plan" to pay the winnings, what they really want is for such players to "take what they have" and blow the rest in frustration.
Please don't do it @LocoEsquire - simply log on to the casino robotically every week and request a new withdrawal. After a while you'll have a pretty healthy regular income to keep you going, provided Sloto retain some form of integrity and keep sending the withdrawals.
I do absolutely despise this though. Progressives don't come from the casino themselves, it's not their money, yet they are now in possession of a large lump sum of cash - that I repeat does not belong to them - that they will probably bank and earn interest from, all the while hoping LocoEsquire burns through before they have to actually pay out.
Please don't do it @LocoEsquire - simply log on to the casino robotically every week and request a new withdrawal. After a while you'll have a pretty healthy regular income to keep you going, provided Sloto retain some form of integrity and keep sending the withdrawals.
I do absolutely despise this though. Progressives don't come from the casino themselves, it's not their money, yet they are now in possession of a large lump sum of cash - that I repeat does not belong to them - that they will probably bank and earn interest from, all the while hoping LocoEsquire burns through before they have to actually pay out.
- Joined
- Jan 21, 2013
- Location
- in your heart
so hows this going
the player received first batch of the 10k i hope
the player received first batch of the 10k i hope
- Joined
- Aug 25, 2004
- Location
- Bexhill on sea, England
Agreed!
@LocoEsquire it would be nice to be kept up-to-date with the progress of what must have been the worst player experience of the year...
KK
- Joined
- Jan 20, 2004
- Location
- Pictland
FWIW the last we heard was that @LocoEsquire and the casino people had agreed to a payment schedule that was mutually acceptable and that was proceeding. IIRC someone mentioned that the first payment had been made and subsequent payments were scheduled. Obviously would be best if @LocoEsquire could confirm that himself.
- Max
- Max
- Joined
- Nov 5, 2023
- Location
- Vermont
Hello All,
Sorry about the lack of posts, been super busy with work and the holidays. Max is absolutely right, after some back-and-forth, the casino and I reached an agreed upon payment schedule that will work for both of us. Of course, after the first week's payment, I got an email from casino security asking about "out-of-state" play and asking if I had actually requested a withdrawal, but that was resolved almost instantly. It really does amaze me that the right hand never seems to speak to the left with these guys. Super minor issue though, overall it does appear that everything should be (relatively) smooth sailing from this point on. Will be sure to update if there are any new developments.
Sorry about the lack of posts, been super busy with work and the holidays. Max is absolutely right, after some back-and-forth, the casino and I reached an agreed upon payment schedule that will work for both of us. Of course, after the first week's payment, I got an email from casino security asking about "out-of-state" play and asking if I had actually requested a withdrawal, but that was resolved almost instantly. It really does amaze me that the right hand never seems to speak to the left with these guys. Super minor issue though, overall it does appear that everything should be (relatively) smooth sailing from this point on. Will be sure to update if there are any new developments.
- Joined
- Nov 7, 2012
- Location
- Earth
But have you actually received a dime yet? The fact you're willing to dance with them and subject yourself to max withdrawal limits when network-wide progressive jackpots should be exempt from that rule is kinda concerning..
Is the casino even allowed to do that? To withhold the money due to the w/d limit even though the money isn't even paid from their own pockets? Seems kinda suspicious..
- Joined
- Nov 5, 2023
- Location
- Vermont
I have received about 15k so far, and the casino agreed to double their max withdrawal limit to 10k a week for the payout. Because I am in the US, there are a ton of banking laws that needed to be navigated, and this was the easiest way, if not the most ideal, to get it accomplished legally.
- Joined
- Aug 16, 2009
- Location
- Iowa
Yes but your still taking this in Crypto Currency right? So therefore US banking laws wouldn't apply.
There talking like as if you were taking a cheque, wire transfer, western union, money gram or some form of cash equiv.
Your taking a virtual currency that they could have easily purchase the whole lot of Crypto in one shot, transferred to a wallet of your choice and be done with it.
Then from that point forward as I have stated before would just involved the restrictions on how much whatever exchange or exchanges would allow you per day or week.
Yet it would seem as if Slotocash nor RTG are interested in getting your win very fast at all. This isn't fair to you all to feed you the US banking laws line when you aren't involving the banks directly. I would demand to know why there processor insists on slow paying you Crypto Currency. If it's a purchase issue on there processor issue, as I have stated before. If I was in the casinos managers shoes I would find a processor that can provide you a 200K plus Crypto Currency transfer.
- Joined
- Mar 23, 2005
- Location
- WorldWide
Reading through this and I'm just shaking my head in disbelief. What should be one of the best times in a persons life becomes a nightmare because grown ass casino people can't communicate and inform their customer about what's going on.
What's the point in the rep? He/she did absolutely nothing and gave nothing but copy/paste general answers.
Here's a free tip to all casino personnel: communicate with your customers. Now, because you didn't communicate, thousands of people will read this thread and think twice about depositing at your casino.
What's the point in the rep? He/she did absolutely nothing and gave nothing but copy/paste general answers.
Here's a free tip to all casino personnel: communicate with your customers. Now, because you didn't communicate, thousands of people will read this thread and think twice about depositing at your casino.
- Joined
- Dec 30, 2023
- Location
- Alabama
I received a Slotocash "newsletter" about two people who won huge jackpots, and one was over 200K through Megasaur. When I saw that I knew you would get your money, albeit ridiculously slowly. Congrats on your winnings, even though it's been a very large, unnecessary headache!
- Joined
- Nov 5, 2023
- Location
- Vermont
Thank you so much!
- Joined
- Mar 4, 2018
- Location
- New Zealand
Congratulations on your life changing win, and I'm sorry it's been a painful process. Don't give it back to the casinos.
- Joined
- Jul 25, 2007
- Location
- Amsterdam
Congratulations on your great win, LocoEsquire. I admire you for your patience and level-headedness! The scenario the OP, unfortunately, had to deal with is fortunately a thing of the past in the Netherlands. All jackpots, progressive or otherwise, must be paid in full.
The delays and lack of transparency and communication we've witnessed here would definitely result in heavy penalties by the Dutch Gambling Authority. That's why there are no RTG casinos in NL, this provider simply doesn't meet the KSA's strict requirements and probably never will...
The delays and lack of transparency and communication we've witnessed here would definitely result in heavy penalties by the Dutch Gambling Authority. That's why there are no RTG casinos in NL, this provider simply doesn't meet the KSA's strict requirements and probably never will...
slotmaster
Paleo Meister (means really, really old)
- Joined
- Apr 2, 2011
- Location
- Ontario
Wonder how this guy is doing overall.
Mluvonna23
Newbie member
- Joined
- Aug 26, 2022
- Location
- Florida
I won a random jackpot at sloto cash 12,000 and didn’t have a problem
- Joined
- May 10, 2014
- Location
- UK
Not sure why you need to tell us again - you said that in November. It doesn't change the dire experience that the OP had, and the warning about their handling of the situation should still stand.
- Joined
- Dec 12, 2017
- Location
- United Kingdom
While I obviously hope the OP gets every penny of their win tales like this are always a reminder to do some due diligence on the casinos you deposit into and that casino's Ts and Cs. That is still a minefield but places like this give you a bit of an idea at how these places operate by asking others of their experiences at these casinos. Not all recommendation websites are what they claim to be either. A nightmare for punters and a field day for unscrupulous casinos. It's also a bit of a wake up call for any UK player playing at a non UK licenced casino into what could happen if you hit a major win at one of those places.
- Joined
- Jun 24, 2014
- Location
- stockport
It doesn't matter who you play with anymore imo, if a casino wants to dick you about with a withdrawal then they will find a reason. Whether it's something in the t's and c's, kyc, sow etc. The list is endless. This industry is ruthless with OUR money and is definitely not 'open, honest and fair'.
- Joined
- Jan 17, 2014
- Location
- Northern Ireland
Correct.
Truth be told I don’t play progressive games, even at the most reputable establishments. And that’s because - in the highly unlikely event that I won one - my nerves would be shot to pieces, and I’d assume they will find some way to drag it out.
- Joined
- Dec 12, 2017
- Location
- United Kingdom
While this is largely true the fact that a casino has a UK licence at least allows some form of redress even if it's a slog through the judicial system. If hit this kind of cash at an unlicenced UK casino they can pretty much just ignore you and close your account without a worry.
Mluvonna23
Newbie member
- Joined
- Aug 26, 2022
- Location
- Florida
Whatever
- Joined
- Jan 20, 2004
- Location
- Pictland
Attitude much? JasonUK was bringing up a perfectly valid point: you've said more than once that SlotoCash is great contrary to the good body of evidence that it isn't. It's totally reasonable to question why you might be doing that. And your response is "whatever"? Given the circumstances I'd say that's a pretty flippant and evasive response.
- Max
Similar threads
- Sticky
