Sloto Cash suddenly shady

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
Can you show us perhaps some more info on it, did your bank just automatically deduct the full amount back out of your account?

@Sloto

Can you please speak on this matter perhaps? As an avid player at slotocash and someone who cashes out regularly this freaks me out a bit if it's 100% accurate and there are no caveats
I deposited 2 checks- the bank called me almost a month later saying that each of the banks had returned the checks back as unpaid. I could maybe even understand one of them, but from two different banks?!?!?!

It looks as of today that my bank is resubmitting them for the second time. I was going to have them put a stop payment on them. Of course I can’t seem to get an email response or a response to my PM on here from them. On Live chat with them, Cleo said that she could see where both checks should have no issue being cashed/presented for payment. I have no idea what is going to happen now. I just need someone from @Sloto to let me know that this time the banks will honor the checks.
 

zreb

Experienced Member
PABaccred
Joined
Sep 21, 2013
Location
currently in US
How long ago did you PM the rep and contact their customer support about these things? But yeah not a great sign.
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
I contacted customer support on 1/6/21 (same day my bank called to notify me). I emailed and did a live chat that day. I sent my PM to the rep on here just this past Friday night. I have emailed the [email protected] about 6 times now and I can’t get anyone to acknowledge receipt. I even begged in the one today that someone please just let me know they received my email.
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
I contacted customer support on 1/6/21 (same day my bank called to notify me). I emailed and did a live chat that day. I sent my PM to the rep on here just this past Friday night. I have emailed the [email protected] about 6 times now and I can’t get anyone to acknowledge receipt. I even begged in the one today that someone please just let me know they received my email.

@LadyJelena

Jelena has helped me get a hold of Ms Sloto many times so I'll tag her for ya , hopefully she can make a faster contact
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
They're a joke now. Cashed Monday and its still just sitting there. That is absolutely ridiculous, they used to be a solid 2 days and boom id have it sent and over night. What clowns now, I can't believe my favorite casino is now this slow for payouts
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
I am hoping it’s growing pains from a possible change in management?!?! I hope they send it to you very soon.
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Not sure but they've been so solid over the years, i know places are instant almost but the price of a little looser slots was a 2 or 3 day window to get my checks and it was worth it, im really bugged its been sitting the whole week
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
@LadyJelena @Casinomeister @Sloto

Heya guys, not sure of how protocol works with the site but from my standpoint I think Slotocash may need revisited for review if they're blatantly going to just ignore their own criteria for cashouts which is 48 hours to process, they've been so solid but not only is my cashout literally sitting now since the 18th untouched my father has 2 as well that are just hanging there. Something has shifted.

I don't know what calls for removing the accredited tag but this is a bit bs on their part especially when players like us who have dumped thousands upon thousands. This is definitely not behavior that a credible casino should be displaying.

I'm not sure if Ms Sloto is even part of slotocash any more as a rep and or has any words but something needs looked at here, this isn't normal for a Casino that absolute HAS been solid for cashouts.

Unacceptable on all levels.
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Even my last two cashouts they seem to find SOMETHING to delay it. Like they wanted my ID again and something or another, like they just find reasons now to delay....literally just wtf type situation.

So I think as I said they need revisited, this irritates me to no end, plus if they're bouncing checks then even more so.
 

wolfydan121

Newbie member
Joined
Mar 10, 2011
Location
aussie
Well this thread sucks LOL as I have 12.5k on fair go casino same group
Will see how it goes with the first 2x 2.5k btc withdrawals never had a problem before i hate that they don't do weekend cash outs

Good luck savatage
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Well this thread sucks LOL as I have 12.5k on fair go casino same group
Will see how it goes with the first 2x 2.5k btc withdrawals never had a problem before i hate that they don't do weekend cash outs

Good luck savatage

How fast are their btc withdrawals ?
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
@zreb

Wow I just reread some stuff and noticed you said the accredited us section is gone , what , why??? Like I mean i get US isn't like a high spot for online play but why did they toss it here ?
 

wolfydan121

Newbie member
Joined
Mar 10, 2011
Location
aussie
How fast are their btc withdrawals ?
Have never done a btc withdrawal from them usually just do a wire transfer
It says 24 to 48hr payouts and the last one I got was pretty quick
I put 2 withdrawals through last Friday hopefully they process them Monday will let you know how it goes
Sucks been a aussie right now haha
 

zreb

Experienced Member
PABaccred
Joined
Sep 21, 2013
Location
currently in US
My last withdrawal from their was probably around May or so, so not too recently, but I think BTC withdrawals were usually processed the day after the 48 hour pending period finished. But obviously can't say if that's still the case or not.

One problem that I did have on two different occasions was when the value I received was substantially different from the current BTC market value (10% or so), so that's something to be aware of especially since bitcoin is volatile right now. And then you try to contact support you just get a copy/paste reply that they aren't responsible for the fluctuations in bitcoin (which is irrelevant since you should receive the fair value at the time of withdraw), it can be very tough to get the message through to them. I managed to get them to refund me the proper amount one of those two times and the other I gave up.

I'm also about 90% sure they freeroll you on price swings when you deposit bitcoin which can be slightly annoying, was worse when they used to make you wait for 5 or 6 confirmations for them to process it for some bizarre reason (about an hour - if the price went up you got the listed exchange price at the time of deposit, if the price went down you got the reduced current exchange price, so you could only lose and not gain on the price fluctuations. It's definitely possible the payment processor was just pocketing this advantage and the casino was too dumb to realize it though I suppose.)

Looking back on it, sloto still had most of the flaws and tricks of the casino industry that were prevalent in most other casinos like the withdrawal "pending" periods, but one of their greatest strengths was you could be pretty confident that you would be fairly paid if you won, especially with the relationship they seemed to have here, and no particularly glaring downsides. But now if their withdrawals are being delayed, their communication is apparently problematic and they are accidentally "missing" messages, and they're taking clearly exploitative steps like having customers reconfirm already completed identity verification steps before they can withdraw money, those certainly aren't good signs.

@zreb

Wow I just reread some stuff and noticed you said the accredited us section is gone , what , why??? Like I mean i get US isn't like a high spot for online play but why did they toss it here ?

My assumption is that this was done to make way for an accredited section for regulated casinos. Whether or not that was a good idea to do, I can't say. Obviously I'm a bit biased since I don't have any regulated online casinos available to me but it seems a lot more useful to know whether these offline unregulated casinos are trustworthy than some las vegas megacorporation casino group.

The regulated casinos you know you'll get paid so you can just try for yourself to see if their service is good or terrible or whatever else, the risk of being wrong is low because you can just take your business elsewhere. The unregulated casinos it's more risky to just give them a try because if you make the wrong choice you may get stiffed on a big win if you pick an untrustworthy one. So it's a bit disappointing to see that list gone (or relocated to some other site and not sure if maintained?), even if I might disagree with some things on it.

And without the accredited list for the unregulated casinos it's a bit harder to know which of those casinos are actually maintaining a strong relationship here so that players will know they will have somewhere to come if they experience a problem - again which is probably a slightly lesser concern for a regulated casino, as you have other legal resolution options and they can't just start ignoring you and keep your money.
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Sloto is really fucked up so my father had 2 pending cashouts that had been sitting for close to a week and then outa no where canceled and then the rep said

Screenshot_20210123-214318_Samsung Internet.jpg

Really, he has been verified for like a year or more cashing out and they want a measly bill? It's just like they're grasping at anything to delay it, what a bunch of fucking pieces of shit. They have no problem taking money, infact never once do they say hold now let's make sure this money is actually yours.

And my cashout is doing the same, it's been sitting since last Monday..im so pissed at this place
 

wolfydan121

Newbie member
Joined
Mar 10, 2011
Location
aussie
Yeah I had an idea they would ask for updated stuff for myself also ended up sending in a license and a bill to the docs department hopefully it all goes well

Hope ya dad cam sort it out and it the many asap its been long enough
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Yea, its just slimy because it feels they're grasping at anything to delay. Like him and I both a month or so ago had to resend license verification, we did...whys that not enough and now they want to delay again? It's just ridiculous
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Hahahaha right on queue, so it sat there since the 18th all for them to send me the same thing

Screenshot_20210124-143816_Gmail.jpg

So slimy, wow....it pains me to bend over for them but I want my money. I've only cashed out and paid thousands upon thousands. Disgusting, instead of on the 18th or 19th them saying to show a utility bill to quicken the process, It just sits there.

I can't believe sloto has finally turned to shit, if this is every cash out going forward I'll be moving on
 

zreb

Experienced Member
PABaccred
Joined
Sep 21, 2013
Location
currently in US
Yeah doesn't sound good. It's depressing how the US facing online gambling industry just seems to get worse over time.
 

Users who are viewing this thread

Top