Hello Max,
It's been exactly 30 days now, with no payments, or even a phone call from SlotoCash. I have received an email from CDS last week informing me that the matter is still under review and should be completed in a "few business days". This is the exact same time frame I was given in the original communication from CDS on November 9th. I cannot begin to explain the toll this has been taking on me. I have alternated between hope and despair. I am having a hard time sleeping, and have been experiencing increasing levels of stress each and every day this drags on. I still have no idea when this matter will be resolved.
I do have two questions that I am hoping
@Sloto can help answer for me.
1) Assuming that CDS finishes up their review and approves the win, will Sloto then need to conduct another "review" of my win? If so, how long will that take and why hasn't it been done over the past month?
2) Once my win is approved, does Sloto intend to enforce their $5,000.00 a week withdrawal limit, or will they be willing to waive it and pay me out faster?
If
@Sloto could, at the very least, answer these questions for me it would go a long way in helping me believe in the integrity of the Casino. Thank you in advance.
Tim