forgotlogin vs BitStarz

[Playford7]

Him saying that he wasn't looking for money back, but was just warning everyone, says everything. Even the richest of the rich, want retribution if they feel they have been done wrong.

He’s supposedly a high roller also at the likes of rizk. There’s definitely more to this, although that said If you high rolled would you really play at this casino?.. I sure as hell wouldn’t.
Shame we ain’t gonna get a resolution.

 

[Playford7]

This whole thread is about clarity, and a guy who rather lose 40k then let anyone but the casino see what they have on him.
Clarity is great though so I hope he will give in and PAB

Pretty sure the casino have all they need on him otherwise we wouldn’t be having this conversation. Just a pity we won’t ever know what’s what.

 

[mack341]

just rereading the op's opening post, some bits stick out now going over it again:

provided all documents. LENGTHY list. including selfies and other such things.
eventually documents approved but then have to wait for game checks with provider. Ok no problem.

The next day is when the problems started. an email for further documents. basically they asked for a selfie outside my homestreet, holding ID. Sent it within an hour even i thought it was a strange request.

finally I want to point out the only reason I signed up here was the highly prominent approval given to it by askgamblers. and also a recent claim they paid 1.35million out within 10 minutes (something I highly doubt is true given my experience)

I also should have had my alarm bells ringing due to it being a primarily bitcoin casino (yes there surely are legitimate users of this stuff but it certainly has an air of criminality to it) . for the record i deposited using real euros from my bank card.

If it's one of the possibilities of fraud I'm thinking of, that the casino has accused him of, they can't then simply pocket the deposited money.
I think clarification from the rep/casino on this should be made at least

 

[ternur]

Doesn’t GDPR only apply to EU jurisdiction?

Territorial scope of GDPR applies to all data controllers or processors established in whole or in part in the EU.

The Regulation also applies if the controller of processor offers services or goods to EU data subjects or are monitoring the behaviour of those data subjects (if the behaviour takes place within EU). In this case it does not matter where the controller or processor is established.

 

[samdog21]

Hello @samdog21

If you can PM me your email at bitstarz - I can check why you was asked such docs.

Re warning - we are working on it, I'm working on each and every complaint with Max for pretty much decent time now, and I do not think Max can tell that I was slow or not honest anywhere.

And once again, Bitstarz recently paid over 1kk win within few hours (I checked myself, I know what I'm saying)...

Br,

V.

 

[samdog21]

like i said i closed my account at bitzstarz its not worth the stress i spent a week trying to get my money. only 1 casino my money goes vs all the way. you get paid when you withdrawty though. samdog21.

 

[ladyhawke]

Him saying that he wasn't looking for money back, but was just warning everyone, says everything. Even the richest of the rich, want retribution if they feel they have been done wrong.

Very true. EXCEPT...

...His only role on this forum is to warn and protect others...
.... but if this is true true why would he offer to have this thread deleted for information from the casino or out of fear for repercussions

(paraphrasing Mouche12 slightly here).

He can't have it both ways. Either he is trying to warn everyone (by posting here) or he isn't (by asking to have thread deleted).

And who would give up 40k so easily? I have some very rich friends, and all of them have stated they are rich because they are careful with their money, and would try their damndest to get this money if they were entitled to it.

And that is the crux of the matter. Is the OP entitled to anything?

Taking a stab in the dark here - IMHO sounds as if OP was hoping not so much to get his money, but to try to understand how he was caught out in the first place, And when this approach didn't pan out the way he had hoped, he is now trying to get this thread deleted, so no trace remains of his questionable actions.

If I am mistaken, I sincerely apologise to the OP.

 

[homerbert]

Hey guys!

I'm not sure why:

a) This thread is still so much discussed
b) Why some of you trying to blame me in something

Customer posted a thread with complaints in regards to one of our white labels. Of course as it's our WL - I was interested to check. I checked, spoked with casino team, and I agreed to their decision and informed user.

If user not agree - he can PAB or sent complaint to Curacao. Everything else - just direct damage to a brand without any reason.

I'm Direx rep, not Bitstarz in this thread. And I will not post any further details. But I believe Bitstarz have their own thread on CM, so you can try to ask him.

That's all from me, and like always have a great start of the day! It's FRIDAY

BR,

V.

 

[maxd]

Doesn’t GDPR only apply to EU jurisdiction?

GDPR _officially_ applies to anyone anywhere offering services to an EU citizen.

By asking a PABer to give explicit permission we accomplish three things:

1. Explicit permission as required by GDPR (applicable where the PABer is an EU).
2. Exicit permission for those casinos that are reluctant to discuss player cases (applies to everyone).
3. Makes it clear to everyone that permission was requested and given (helpful re player and casino AND protects us against any "invasion of privacy" claims (it has happened)).

So obviously adding that requirement to the PAB form is a no-brainer.

 

[forgotlogin]

my appologies homerbert i thought you represented bitstarz, not direx.
i am a VIP at another direx casino, playamo (same email) and there i have had no issues. so mod, please remove thread title reference about direx. this is against bitstarz alone.

ftr, i will proceed with pab if it is agreed i will be privvy to whatever (false?) information bitstarz puts forward

 

[samdog21]

nobody gets it meister posted warning about all direx casinos about payouts and said dont play at these casinos .the thread is still here somewhere. samdog21. i think back dec of 18.

 

[mack341]

nobody gets it meister posted warning about all direx casinos about payouts and said dont play at these casinos .the thread is still here somewhere. samdog21. i think back dec of 18.

I didn't know anything about this background situation when I posted in this thread, but I have now looked it up, there's an old british saying 'more front than brighton' along with 'pot calling the kettle black' ringing in my ears...

 

[ternur]

GDPR _officially_ applies to anyone anywhere offering services to an EU citizen.
[...]

Just a friendly clarification about the applicability of GDPR for the bolded part.

Article 3(1) does not restrict the application of the GDPR to the processing of personal data of individuals who are in the EU.

The EDPB (European Data Protection Board) considers "that any personal data processing in the context of the activities of an establishment of a controller or processor in the Union would fall under the scope of the GDPR, regardless of the location or the nationality of the data subject whose personal data are being processed."

GDPR is a very complex piece of legislation.

 

[MartiniMan]

Can understand an Aussie player swimming in risky waters and then getting into strife. The OP seems like he has no country restrictions.
Why deposit, much less highroll at a place like this, if your casino options aren't limited. That doesn't make any sense.

 

[mack341]

Can understand an Aussie player swimming in risky waters and then getting into strife. The OP seems like he has no country restrictions.
Why deposit, much less highroll at a place like this, if your casino options aren't limited. That doesn't make any sense.

well he did 'win' 33,000 so from that point of view it wasn't an unlucky casino . I thought this thread would just finish as an unanswered mystery but as the op says he is a VIP at another casino in the same group [presumably verified to obtain that status] the tale gets more interesting. I think we may need to bring columbo out of retirement for this one...

 

[Playford7]

well he did 'win' 33,000 so from that point of view it wasn't an unlucky casino . I thought this thread would just finish as an unanswered mystery but as the op says he is a VIP at another casino in the same group [presumably verified to obtain that status] the tale gets more interesting. I think we may need to bring columbo out of retirement for this one...

I was thinking more ironside...

 

[MartiniMan]

I vote for inspector Clouseau

 

[dionysus]

I vote for inspector Clouseau

what?
EVERYone knows who you go to for a good mystery solving

 

[dunover]

nobody gets it meister posted warning about all direx casinos about payouts and said dont play at these casinos .the thread is still here somewhere. samdog21. i think back dec of 18.

You mean this one?

GENERAL WARNING - Direx NV casinos are generating a lot of complaints

 

[homerbert]

You mean this one?

GENERAL WARNING - Direx NV casinos are generating a lot of complaints

You love us, I know mate. I always knew that.

 

[WinSumTon]

There are tons of complaints on bitcointalk about bitstarz casino. I honestly stop playing there because of their poor reasoning of confiscating people's withdraws (though I never had a problem). But this is one casino I would definitely tell others to avoid...

 

[samdog21]

hi thats what i say. iam telling you i think askgamblers is the flipside of meister they gave bitzstarz an award this year wtf. and those robot chat its the same thing when you ask a question. casino heroes they called this casino is a scam.

 

[Playford7]

hi thats what i say. iam telling you i think askgamblers is the flipside of meister they gave bitzstarz an award this year wtf. and those robot chat its the same thing when you ask a question. casino heroes they called this casino is a scam.

Ask gamblers is about as reputable as a Nigerian election.

 

[EkJR]

Hey guys!

I'm not sure why:

a) This thread is still so much discussed
b) Why some of you trying to blame me in something

Customer posted a thread with complaints in regards to one of our white labels. Of course as it's our WL - I was interested to check. I checked, spoked with casino team, and I agreed to their decision and informed user.

If user not agree - he can PAB or sent complaint to Curacao. Everything else - just direct damage to a brand without any reason.

I'm Direx rep, not Bitstarz in this thread. And I will not post any further details. But I believe Bitstarz have their own thread on CM, so you can try to ask him.

That's all from me, and like always have a great start of the day! It's FRIDAY

BR,

V.

"Raise a complaint to Curacao"....lol! Good luck with that.

 

[mack341]

Is this thread dead now, where's the op, have the bitcoin mafia perhaps silenced him for good?

statements and confident pronouncements need to be followed up IMO, there's something amiss with the logic

I would like a forensic analysis of this bitstarz casino, it sounds like they have got form for withholding winnings, but it's the withholding of a deposited balance that most concerns me in a case of alleged fraud by the player, if the group is accredited here should they not be required to clear this up?

 

[EkJR]

Is this thread dead now, where's the op, have the bitcoin mafia perhaps silenced him for good?

statements and confident pronouncements need to be followed up IMO

I would like a forensic analysis of this bitstarz casino, it sounds like they have got form for withholding winnings, but it's the withholding of a deposited balance that most concerns me in a case of alleged fraud by the player, if the group is accredited here should they not be required to clear this up?

The rep has basically thrown the OP under the bus. He has inferred fraud against the player. Must be a great operator to do that!

 

[EkJR]

Is this thread dead now, where's the op, have the bitcoin mafia perhaps silenced him for good?

statements and confident pronouncements need to be followed up IMO

I would like a forensic analysis of this bitstarz casino, it sounds like they have got form for withholding winnings, but it's the withholding of a deposited balance that most concerns me in a case of alleged fraud by the player, if the group is accredited here should they not be required to clear this up?

The rep has basically thrown the OP under the bus. He has inferred fraud against the player. Must be a great operator to do that!

 

[samdog21]

th

Ask gamblers is about as reputable as a Nigerian election.

 

[samdog21]

then i change my mind they are a good casino .

 

[mack341]

then i change my mind they are a good casino .

can you elaborate? I'm missing something here.

 

[samdog21]

that was a joke lol

 

[pokerdan]

hello, firstly, ive been reading casinomeister for years, and know that most threads posted by relatively unknown community members are viewed with rightful skepticism in favour of the casinos on the whole.

But im posting this not in any effort to get back my funds (40,000 euros held including my deposits of 6500) because with their "cup of cocoa" license and cowboy operation its highly unlikely ill see a dime and i am writing it off as a bad decision to ever play there so my sole intention is to hopefully avoid the same happening to someone else.

so long story short, deposited a few times up to a total of 5000 euros (yes im a high roller) and ended up with a balance around 40,000 euros.
set RG limits to avoid playback and put a withdrawal request in.
provided all documents. LENGTHY list. including selfies and other such things.
eventually documents approved but then have to wait for game checks with provider. Ok no problem.
Next day i get the message that withdrawals have all been approved so I was pretty happy and waiting for them.
At this point I even deposited a further 1500 euros in expectation of receiving my winnings, but realised I couldnt even play as I had reached my RG limit. Oh well no big deal I thought.

The next day is when the problems started. an email for further documents. basically they asked for a selfie outside my homestreet, holding ID. Sent it within an hour even i thought it was a strange request. I had to ask support to unblock my account in order to upload this selfie. When logging in I noticed that all 10 withdrawals (4000 euros each) had been cancelled and returned to account.
anyway my account was relocked straight away after uploading the selfie.
and then entered a whole week of
ignored emails and constantly being fobbed off on live chat before totay I receive finally an email:
****
Hey,

A decision has been made to close your account and confiscate the winnings in line with our terms of use and the penalties outlined in section 8.1

Best regards,

Mike
Support Hero
****

On their website, this section 8.1 outlines:
If You breach any provision of these T&C or Bitstarz.com has a reasonable ground to suspect that You have breached them, Bitstarz.com reserves the right not to open, suspend, close Your Member Account, withhold payment of your winnings and apply such funds on account of any damages due by You.


So it seems they can do whatever they want, if they "suspect" you broke some T&Cs.
By the way, i NEVER took any bonuses and i never did anything remotely out of line.

finally I want to point out the only reason I signed up here was the highly prominent approval given to it by askgamblers. and also a recent claim they paid 1.35million out within 10 minutes (something I highly doubt is true given my experience)

I also should have had my alarm bells ringing due to it being a primarily bitcoin casino (yes there surely are legitimate users of this stuff but it certainly has an air of criminality to it) . for the record i deposited using real euros from my bank card.

I am out of pocket over 6500 euros i deposits and 33000 in winnings.

conclusion:stick to reputable casinos with proper licensing like casumo, leovegas, and so on.

also its very clear askgamblers are taking kickbacks from promoting this scam joint. i applaud bryan for only promoting sites he can vouch for

I had a horrible experience there with rude support and a lost deposit they never credited. They felt fishy to me and I closed my account. I know a lot of people that swear by them and love them though. I would rather play elsewhere. Hope you get paid. Gl

 

[Scott1baird]

my appologies homerbert i thought you represented bitstarz, not direx.
i am a VIP at another direx casino, playamo (same email) and there i have had no issues. so mod, please remove thread title reference about direx. this is against bitstarz alone.

ftr, i will proceed with pab if it is agreed i will be privvy to whatever (false?) information bitstarz puts forward

Good luck.

 

[pokerdan]

Hey people!

Sorry, maybe I was not clear with my statements (I have that, if I understand something, I always think everyone understand it too).

1) This is not a question of bonuses and regular confiscations reasons. It's more about fraud and crime, therefore we do not want to post any info in public.

2) When we confiscate money for breaching bonus terms, for creating many accounts etc etc - we always inform customer. But in some cases, as Harry explained here, we simply can't share some information and some conclusions, because it can cause damage to us.

3) As was told, customer can feel free to PAB, or contact Curacao, or submit complaint anywhere he wants.

4) Re some kind of verification where you asked selfie outside street. It's strange one, I agree, but believe me - it's asked for about 0.001% player database in pretty much hard and really suspicious cases. No one in clear mind will make such request for average player, no worries pls.

Wish you all great start of the day!

Br,

V.

I cant believe you guys would ask someone to take a picture of themselves outside their home. This is very disgusting and I am so happy I closed my account with you guys. Thats such an invasion of privacy. Sounds like you guys tried everyway possible to avoid paying someone their winnings. I don’t know all the facts and maybe he deserved not to be paid. All sounds really weird.

 

[mack341]

I know a lot of people that swear by them and love them though

That sounds like they're are doing some things right, may be they are a work in progress set up, the thing is if you are going to welch on withdrawals it won't be the smaller ones, no point drawing flak over a few hundred dollars but thousands it's more tempting.

Plenty of reputable casinos have cancelled winnings over the years but there tends to be evidential proof behind it, whereas here I'm sensing it's all based on a selfie taken by the customer in their homestreet ?? However he claims to be a VIP at another casino in the direx group, so how does that tally? He passed all the checks there, so why would a real fraudster proffer that information?

 

[Playford7]

Is this thread dead now, where's the op, have the bitcoin mafia perhaps silenced him for good?

statements and confident pronouncements need to be followed up IMO, there's something amiss with the logic

I would like a forensic analysis of this bitstarz casino, it sounds like they have got form for withholding winnings, but it's the withholding of a deposited balance that most concerns me in a case of alleged fraud by the player, if the group is accredited here should they not be required to clear this up?

They issued the worlds best hitman ‘leon’
And that is the end....

 

[mack341]

They issued the worlds best hitman ‘leon’
And that is the end....

I'm half tempted to post sting's shape of my heart, but wrong thread

 

[forgotlogin]

hehe just to update you im still alive, no threats from bitcoin mafia as yet.
well, i must say i found it easier to write off as a 6.5k euro loss (my deposits), because that is what ive realistically lost. my winnings are just unfulfilled promises.
and i dislike the actions of bitstarz thoroughly, i am a "millionaire" though so writing off 6k isnt a terrible deal for me, hence it is much more important to me that people are aware of what happens there, i would hate it to happen to people who cant afford to write losses off.

 

[pokerdan]

That sounds like they're are doing somethings right, may be they are a work in progress set up, the thing is if you are going to welch on withdrawals it won't be the smaller ones, no point drawing flak over a few hundred dollars but thousands it's more tempting.

Plenty of reputable casinos have cancelled winnings over the years but there tends to be evidential proof behind it, whereas here I'm sensing it's all based on a selfie taken by the customer in their homestreet ?? However he claims to be a VIP at another casino in the direx group, so how does that tally? He passed all the checks there, so why would a real fraudster proffer that information?

I couldn’t stand their casino anyways. Every spin never calculated how much you were actually betting. For example 0.000000075425787 BTC per spin. It was so annoying.

But you are right that if someone hit big they are more tempted to play games. Reminds me of a lot of the old rogue casinos that would pay you all small withdrawals and then once you hit a few thousand they would inform you your account phone number was in your parents name and not yours... sorry account closed violation...

I had 24vip casino scam me on my first session of their initial free chip. Won and cashed out max 50.... they said I bet too high on a slot for a few spins and wasn’t playing for entertainment lol never played or deposited there again.

Thats the best and newest rogue scam.. you weren’t playing for fun and entertainment LOL. Like they can tell people whether they were having fun to avoid payments. Lol

 

[mack341]

hehe just to update you im still alive, no threats from bitcoin mafia as yet.
well, i must say i found it easier to write off as a 6.5k euro loss (my deposits), because that is what ive realistically lost. my winnings are just unfulfilled promises.
and i dislike the actions of bitstarz thoroughly, i am a "millionaire" though so writing off 6k isnt a terrible deal for me, hence it is much more important to me that people are aware of what happens there, i would hate it to happen to people who cant afford to write losses off.

Good to hear you're still in the land of the living, I guess there's no point in bringing back up the PAB issue, you don't wish to go through that process and that's your right. Are you still playing at this other direx casino where you have acquired VIP status?

 

[Playford7]

hehe just to update you im still alive, no threats from bitcoin mafia as yet.
well, i must say i found it easier to write off as a 6.5k euro loss (my deposits), because that is what ive realistically lost. my winnings are just unfulfilled promises.
and i dislike the actions of bitstarz thoroughly, i am a "millionaire" though so writing off 6k isnt a terrible deal for me, hence it is much more important to me that people are aware of what happens there, i would hate it to happen to people who cant afford to write losses off.

Just do a PAB and put this thread and issue to bed. It’s free, you don’t have to do hardly anything and would help other players also.
Unless of course the kill bill style hit men are on your tail...

 

[Playford7]

I'm half tempted to post sting's shape of my heart, but wrong thread

Haha, sting is superb...don’t be turning on that red light however, the OP may think it’s a red dot

 

[forgotlogin]

mack, in honesty since this issue, it has totally put me off online gambling for the time being. when you lose, you lose. if you win big, you still arent guarunteed anything, you are at their mercy.
so maybe this is why i am rather blase. i see it as a wake up call and will save me money in the longer term, if im able to avoid further online gaming.

 

[Playford7]

mack, in honesty since this issue, it has totally put me off online gambling for the time being. when you lose, you lose. if you win big, you still arent guarunteed anything, you are at their mercy.
so maybe this is why i am rather blase. i see it as a wake up call and will save me money in the longer term, if im able to avoid further online gaming.

Your full of shit.
If not get a PAB done and stop wasting everyone’s time.
If I’m wrong I’ll say sorry.
This pointless thread has ran on long enough without any reasonable outcome.

 

[mack341]

Your full of shit.
If not get a PAB done and stop wasting everyone’s time.
If I’m wrong I’ll say sorry.
This pointless thread has ran on long enough without any reasonable outcome.

To be fair he didn't restart the thread activity tonight, and did say he was a millionaire [and also that he had a past conviction for fraud] so maybe he just can't be arsed; I must admit something still doesn't feel right to me as the onus would initially be on the casino to prove fraud and he could reply in turn to this.

If the casino 100% believe their version, that a fraud was committed, shouldn't the authorities be alerted to his identity, so that other casinos can be alerted, and the deposited money what happens to it? in a case of fraud it surely can't be retained by the casino for themselves, it all seems a bit lax from both parties...

Befuddlement aside I guess we will have to file this one alongside lord lucan and the bermuda triangle

 

[Gaz237]

Your full of shit.
If not get a PAB done and stop wasting everyone’s time.
If I’m wrong I’ll say sorry.
This pointless thread has ran on long enough without any reasonable outcome.

He has said he wont do a PAB unless he is privy to any information Bitstarz provide to Casinomeister.

That's not going to happen if fraud is involved.

The OP seems to be drip feeding the thread to save face.

 

[Borgie]

"Next year Rodney we'll be millionaires "

 

[Mouche12]

hehe just to update you im still alive, no threats from bitcoin mafia as yet.
well, i must say i found it easier to write off as a 6.5k euro loss (my deposits), because that is what ive realistically lost. my winnings are just unfulfilled promises.
and i dislike the actions of bitstarz thoroughly, i am a "millionaire" though so writing off 6k isnt a terrible deal for me, hence it is much more important to me that people are aware of what happens there, i would hate it to happen to people who cant afford to write losses off.

That is sooo sweet and thoughtful of you. Indeed, most of us are not "millionaires". Apart from that, I would pitch a PAB or hire a lawyer to get my winnings paid, seems like the smart thing to do. But then again, I am no "millionaire". One question: how did you become one with your laid-back attitude?

 

[goatwack]

Millionaires - pah!

I'm actually a billionaire....

......like Trump. But as opposed to building Mexican walls I play BoD at 5 lines to hide my secret

You do not have permission to view link Log in or register now.

 

[TheAverageGuy]

Just to pitch in, failure to return deposits could be justified if there was clear evidence of a player using stolen/fraudulent payment sources/identification etc. In this case I imagine it would be handed over for criminal investigation/charges and/or returned to the actual owner of said funds..

The OP slamming bitstarz based on licensing and the use of bitcoin implying this basically indicates their shadiness and in the same thread stating they still happily play and are a vip at another site with the same licensing that accepts all of the same crypto currency certainly takes the wind out of the slander sails..

There is a lot of talk about what the casino is or is not doing, should be doing etc. How do we know what they are doing or have already done? As I understand it all we know is the OP is long on public dialogue & slanderous accusations - short on action or follow through, while the casino is short on public dialogue and who knows what if any actions have been/will be taken on their part?

I consulted with matlock, perry mason, ironside, jessica tandy and TMZ and our working theories are:

1. Fraudulent user screams the house is on fire but remains seated...
2. OP is rival casino in disguise on undercover sabotage mission...
3. Sasha Baron Cohen has just introduced us to his latest character
4. Casino pays millions, unjustly steals thousands to support future insanity plea.

oh and shaggy and scooby think the OP is honest and righteous and whoever is wearing the monster costume is probably the guilty party.