Hi,
After losing maybe 5 deposits in Slotocash casino I finally got lucky, won the random jackpot and finished with 12,400$. Nice winning, right? Well, it appears the casino doesn't think so.
They sent me an email saying they voided all my winnings because I made a bet of more than 6.50$ per spin. That is not true !!!
I went to the live chat and sent the casino two emails stating I didn't make any bet of more than 6.00$ per spin and they should pay me my winnings.
They choose to ignore my emails and the live chat operators tell me they have no access to the gaming history (which sounds a little strange to me), they are checking it and will get back to me but that never happens.
After losing maybe 5 deposits in Slotocash casino I finally got lucky, won the random jackpot and finished with 12,400$. Nice winning, right? Well, it appears the casino doesn't think so.
They sent me an email saying they voided all my winnings because I made a bet of more than 6.50$ per spin. That is not true !!!
I went to the live chat and sent the casino two emails stating I didn't make any bet of more than 6.00$ per spin and they should pay me my winnings.
They choose to ignore my emails and the live chat operators tell me they have no access to the gaming history (which sounds a little strange to me), they are checking it and will get back to me but that never happens.