Resolved Need advice on iNetBet - don't want to lose 6k from one spin :(

[lockinlove]

I really dont think anything matters aside from it was an obvious mistake. And not even a misslick. Its poorly designed and advertised and it was one spin which gave no benefit to the player either.

He beat the slots and won. The screw up had no outcome. Pay him imo.

There is just no way this isnt the casino acting ridiculous and taking advantage of the player unless one thing. And thats if the casino told him to stop playing until they review it. Which to me doesnt look like it happened.

The player contacted support and told them about it. And again, since there was no benefit to the player, he most likely thought oh well not a big deal, I did my part and just let them know.

Even if he didnt contact support, does the casino have the right to take the players money in this circumstance given how misleading this game is? No way.

I get that the rep has been answering to Max and casinomeister and that is all that needs to be done when it comes down to it. But to not come in here and say a word or anything?

I guess we are just used to videoslots reps and others who care to pipe in when there are issues with their casinos. I could be wrong but I get the feeling iNetbet could care less what any of us think. All they have to done for me, is tell me I cannot count on them for anything.

What does PAB mean anyway?

Player Arbitration: ADR Service for Casino Complaints -Casinomeister

 

[Cocochanel]

I feel SO SORRY for mfrasher. I believe him 100 % and for sure hope he gets paid, I think he will be, anything else would be SO unfair.

Slotastic locks the slots that you cant play if you are playing with a bonus, that prevents this situation the op is in now.

And they should not put new slots games beside a non slots game without telling you what kind of game it is.

I x my fingers for mfrasher and hope for an HAPPY Ending after all.

 

[mfrasher]

I still think this whole issue is being approached from the wrong angle. It shouldn't matter how or when the player contacted support, the question should be: "Is it reasonable for a casino to confiscate $6k because of one bet breaking the rules, giving the player no significant advantage vs the bonus no matter the other circumstances". The answer should 100% always be no, it should be quite obvious to any casino when it's a deliberate attempt to take advantage of the bonus, if a casino is so worried about these cases they can implement controls that just won't allow illegal bets to be placed just like some already have.

I totally agree with this. The rule they are standing by is to prevent players from taking advantage, and I clearly gained no advantage.

The one spin won about $16. They can keep the $16.

The rest of it was won fair and square off of spins and a jackpot win.

It shouldn't even matter who contacted who...

 

[mfrasher]

I avoid Inet bet due to their way to strict adherence to their rules. Any good casino can see a player that opened a disallowed game and played one spin and then stopped was an honest mistake. If the winnings came from slots and none from this game I think Inetbet should payout. In addition after the PAB process was concluded the fact that the Rep is nowhere to be seen in relation to this thread doesn't bode well for them. In my opinion this is the behavior of Grey Zone casino and not an Accredited casino.

Perfectly said.

 

[nutnut]

Wait he won a JACKPOT??? How can he at not least be paid this? is that Jackpot put back into the slot or does the dodgy casino keep it?

 

[goatwack]

This is where good casinos use discretion and don't throw the Rule Book in the player's face. Accreditation should incorporate helpful CS past the fact and a smidgeon of empathy, not number-crunching and player-entrapment backslapping around the office

 

[dionysus]

the fact the casino chose to adhere to the letter rather than the spirit may well be their prerogative ( though I mean, really, consifcate the few dollars from the one prohibited spin and move along) it will cost them much more than the 6K as pretty much anyone reading the thread wont touch them wth a barge pole now

 

[shadow123]

Think if the issue is still being looked at ,best course of action is to refrain from any more comments
until the case is finally closed either way.I am in this situation with something totally unrelated to gambling
but with a lot of money at stake and have been advised the same way

 

[geordiecolin]

Yes I understand human nature and all the rest of it BUT there are times when one needs to do what is smart as opposed to what comes naturally.

Experience is the very best schooling but the fees are extortionate

 

[Balthazar]

It's 2018 and casino operators should be able to block the games/stakes they don't want us to play while on a bonus.

That's all I have to say.

 

[pinnit2014]

I know,but I can’t imagine the business reason why some don’t. Oh wait...

 

[mfrasher]

Wait he won a JACKPOT??? How can he at not least be paid this? is that Jackpot put back into the slot or does the dodgy casino keep it?

Yes. I hit a jackpot.

1st spin on Banana Jones won $16

Next played Nova 7's and won about 2k or so. I never went below $16 so that money never factored into the other wins.

Then played Cleopatra and hit a jackpot for 4K 'ish

Had it up to about 7k I think, and cashed 6k after the play through.

Well, tried to cash I should say...

 

[maxd]

... Bottom line ... voiding $6000 in winnings because of ONE spin ... ROGUE ...

I totally disagree. There are countless scenarios where that one spin -- or one "mistake" of whatever sort -- could totally skew things in a player's favour and that's more than sufficient reason for a casino, including this casino, to stick to their guns. We all know that the Terms are there for a reason -- admittedly not always a good reason -- but if you agree to them them you are bound by them. And BTW the "I only made 5 cents by breaking the rules so keep the 5 cents and give me the rest" is a BS argument. Every scammer and fraudster in the world says that when they do the dirt, win, and want a payday. "Get out of jail free" cards don't grow on trees and that's as it should be. IMHO.

As to who is and isn't "ROGUE" you are welcome to nominate whomever you like when you build your own casino portal and are doing the webmastering. I suspect you'd find that "calm and reasoned" is a rather better policy for such things than waving the shit-stick around whenever someone breaks the rules and gets burned because of it.

... on a game you can't exit once a bet is selected, that looks like a slot, and was placed in the "latest games" section between two other slots is ROGUE behavior.

Yeah, well, that certainly complicates the issue. One of the things we'll be looking into.

That said I'll repeat what I've said before: if you're playing and some shit happens that could ruin your day then stop, report it, get it resolved (however it goes), and then and only then play on. If you shrug it off and play on immediately then that's how any complaint you may make will be judged: you ignored the problem and decided to proceed. That's on you not the casino. Inconvenient? Yes. PITA? Yeah, probably. A good case to later demand the casino waive the Rules to accommodate you? I seriously doubt it.

Then citing their T&C's which are meant to protect against scammers/cheaters, which I clearly am not ...

Yeah? How do we know that? I've dealt with a lot of chancers in my time at the PAB desk and my spidey sense is telling me that I shouldn't be making any hasty decisions here.

 

[labeled]

Erm, sorry for the mis-post. lol

I'm shooting you a pm in a sec.



Which is cool enough, but I'm the opposite, I guess...I got burned out on rtg & in particular their newer games, which I hate. I still play the Bovada group because I like their Rival choices.



I used to feel the same. I just kept chat closed because I wasn't "in the loop" and didn't want to be. Now I tend to chat more, but that's whatever your choice is. As for one woman hitting a lot (it does happen, where you notice one player is just hitting crazy high) it's not weird, really. If you look at the number of players that're on at any given time, it's not a lot. 3Dice isn't for everyone, for sure, and there aren't hundreds of us playing in real-play on most days. So once you get to know who our high-rollers are, it's easy to make sense of who's more likely to hit some pretty high-stakes wins, including jackpots. 3Dice makes that transparent, btw, as Anna pointed out w/regard to the zeitgeist page, so maybe the difference isn't that "one person is hitting like every day" but you can actually see that one person is tearing it up.

Anyway, I think your reasons are your reasons, they're valid, and whatever. But for someone else to say it's on a "stay away" list is pretty crazy to me. The slots can be horribly tight (or our personal rtp is tight?) but it's literally the only casino that will *never* give you a problem in getting your winnings. No stalling, no bs, no wait periods. The only "wait" for w/d's is waiting for the w/d to be processed from another time zone.

 

[trancemonkey]

So, about North Korea...

Damn it, wrong thread again...

 

[anddi32]

That said I'll repeat what I've said before: if you're playing and some shit happens that could ruin your day then stop, report it, get it resolved (however it goes), and then and only then play on.

This. Now I can see player continued playing before situation was resolved.
Hard to see any "rogue" in this case. Casino hasn't broken their own rules so rogue-term does not match

 

[maxd]

... Now I can see player continued playing before situation was resolved.

Very much so! The time line here is very tight: player comes on for first time, breaks the rules in less than 2 minutes, contacts chat about 2 mins later, starts to play slots within 5 minutes, contacts chat again 2 minutes later, stops playing slots an hour later. Whatever did or did not happen in chat the "resolve first then proceed" approach was not taken here.

 

[Jono777]

It's 2018 and casino operators should be able to block the games/stakes they don't want us to play while on a bonus.

That's all I have to say.

They can!

The more important question is, Why don't they?

 

[TheAverageGuy]

AH.. for the good old days where all this $**t was avoided because the PAB process was incomplete...

 

[goatwack]

I suppose it's like doing this

only to be told it was offside to begin with

 

[Sonict]

You aren't forced to make a bet on the game if you accidentally loaded it up as long as you don't make a bet first since there were a few posts saying that "you are stuck unless you force quit it". If you have selected your bet, then that is true, but if you are on this screen shown below, you can hit the "x" in the upper right ( Assuming you are using the download client. No idea if it works on the web based site )



It is hard to tell that this is not a slot unless you look close at the background where the spin ( Roll dice ) buttons are. I do agree that the slots / games on Inetbet are not sorted by name or anything which does make this situation very possible to occur.

 

[anddi32]

I really hope player gets his money in this case because it doesn't sound fair to void winnings just because one spin-failure. But casino has all rights to do so. Casino isn't "rogue" if they follow their own rules. This is the case right now and technically casino hasn't done anything wrong. It's in casino's hands right now if they pay or won't pay. If they are fair they pay. If not I don't like them and It's a bit unfair. But rules are rules and casino says final word.

In my opinion this kind of case shouldn't affect at casino's status in casinomeister-rankings. Nothing to do with reliability.

 

[nikantw]

They can!

The more important question is, Why don't they?

Exactly.
For example, try to play Mega Moolah in fun mode. You can't.
Try to play a restricted game in your country. You can't.

Other examples:
Since more than 15 years ago there was this "play with 500 for 30 min and keep what you win" promo. It would open a page with all allowed games, with max bet limits and all that.
Other casinos had max bet limits placed on the regular games when you had bonus money. Also 15 or more years ago.

There is no question about it. They can definitely make sure the rules can't be broken ...... if they want to

 

[anddi32]

There is no question about it. They can definitely make sure the rules can't be broken ...... if they want to

Yes casinos could build the system where breaking the rules is impossible. I guess everyone knows why they don't want to do it.

 

[labeled]

So, about North Korea...

Damn it, wrong thread again...

lol, I was wondering wth I did, but I think it's because the thread that I originally posted in was deleted, and somehow my post thought it was so important it should settle in somewhere totally unrelated so everyone could see it.