Yep - Trustpilot uses subtle coercion against small business owners like myself. We get the occasional one star, and it is from folks who were banned for trollish behaviour and extreme flaming, or violating our rules for player fraud etc. And yes, I reply to all of these because those folks are just trying to stir the shit. We even have a guy complaining about pokerstars, not us, and we get the one star. Trustpilot is useless when it comes to posts that are totally inaccurate or defamatory. They don't care - they just want the $$$. And get this,
you get a better score if you link to them and drive traffic to them. So no - I won't do that.
/end derail
@Stake - I too would like to hear about this multi million Euro winning from that streamer guy. Did your company fund his account? Did he collect 100% of his winnings? This is something we would all like to know.