Online Casino Complaints Summary 2022

Player Arbitration
Player Arbitration

Here we present a summary of our Player ArBitration (PAB) cases, ongoing and past. These numbers are updated dynamically. Please remember that our PAB process is private and confidential, information of individual cases is generally not available to the public.

PAB Status Explanation

  • New: Default Status when a Complaint is opened
  • InProgress: we’re working on the case.
  • WaitingForResponse: the other party needs to reply to us before the case can proceed. In other words, the ball is in their court.
  • OnHold: For whatever reason we have stopped work and nothing is happening for the time being. That may change at some point in the future.
  • Resolved: Favorable to the User.
  • Closed: User’s Complaint was not successful.
  • Cancelled: Case was halted before a conclusion could be reached.

2022 Summary Complaints

Created New In Progress Waiting for Response On Hold Resolved Closed Canceled
Created235 In Progress101 In Progress32 Waiting for Response22 On Hold1 Resolved24 Closed50 Cancelled5

2022 Complaints by Month

Month Created New In Progress Waiting for Response On Hold Resolved Closed Cancelled
May Created42 New20 In Progress15 Waiting for Response6 On Hold0 Resolved1 Closed0 Cancelled0
April Created39 New14 In Progress10 Waiting for Response9 On Hold1 Resolved2 Closed3 Cancelled0
March Created60 New28 In Progress4 Waiting for Response5 On Hold0 Resolved7 Closed15 Cancelled1
February Created34 New15 In Progress2 Waiting for Response2 On Hold0 Resolved4 Closed10 Cancelled1
January Created60 New24 In Progress1 Waiting for Response0 On Hold0 Resolved10 Closed22 Cancelled3
Total Created235 New101 In Progress32 Waiting for Response22 On Hold1 Resolved24 Closed50 Cancelled5

2022 Complaints by Casino Status

Casino Status Created New In Progress waiting for Response On Hold Resolved Closed
Accredited Created18 New0 In Progress0 Waiting for response0 On Hold0 Resolved0 Closed0
Grey Zone Created0 New0 In Progress 0 Waiting for response 0 On Hold0 Resolved0 Closed0
BFF Created0 New0 In Progress0 Waiting for response0 On Hold0 Resolved0 Closed0
Rogue - Not recommended Created2 New0 In Progress0 Waiting for response 0 On Hold0 Resolved0 Closed0
Not Reviewed Created215 New0 In Progress0 Waiting for response 0 On Hold0 Resolved 0 Closed 0
Total Created235 New0 In Progress0 Waiting for response 0 On Hold0 Resolved 0 Closed 0

2022 Complaints By Casino.

Casino Created New In Progress Waiting for Response On Hold Resolved Closed Cancelled
18Bet.com Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
24casino.bet Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
32Red Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
4CrownsCasino Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
5Gringos Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Admiral shark Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
All British Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Amigowins Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Ares casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Bet105.eu Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Betfred Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Betobet Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Betway Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Betwinner Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Biamo Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Bitstarz Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Black Magic Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Blackjack Ballroom Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Blaze Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
BooCasino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
CASINO EAGLES Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
CasinoMax Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
06 Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Casinofriday Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Casumo Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Dogsfortune Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Fan-sport Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
FortuneJack Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
FoxyBingo Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Gate777 Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Golden Lady Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Grandivy Created1 New1 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Gslots Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Hallmark Casino Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Hazcasino Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Ignition Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Ignition Casino Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Inetbet casino Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
JackpotCity Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Lapilanders Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
LeoVegas Created2 New0 In Progress1 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
LeoVegas Created2 New0 In Progress2 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
LeoVegas Created2 New0 In Progress2 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Locowin Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
LordPing Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Ltc casino Created1 New0 In Progress0 Waiting for Response0 On Hold1 Resolved0 Closed0 cancelled0
Mr Vegas Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Marathonbet Uk Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Miami Club Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Mint.io Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Mondcasino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Mount Gold Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Mozzart.com Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Mr Vegas Casino Created2 New0 In Progress2 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
MrSloty Created2 New0 In Progress2 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
N1 Casino Created2 New1 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
NordicBet Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Norgesautomaten Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Nucleonbet Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Unibet Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
OceanBreeze Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Olympus play casini Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
PARIMATCH Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Playojo Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Playamo Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
PowerCasino' Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Premierbet Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Pulsz Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Punt Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
RaccoonVegas or RichKing Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Rocketpot Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled1
STSbet Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Setario casaino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Silver Oak Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Slot Madness Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Slotocash Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Slots of Vegas Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Sloty Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Spela Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
SpicySpins Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Stevo70 Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Sts Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Sun palace casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Unibet Casino Created3 New1 In Progress1 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
Va-Bank Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Vegas Online Casino Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Video Slots Created1 New1 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Super Lenny Casino Created5 New0 In Progress1 Waiting for Response1 On Hold0 Resolved2 Closed0 cancelled1
Videoslots Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
VulcanVegas Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
WebbySlot Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Winbigslots.com cleosheartjewelry.com Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Winown Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
Winward casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Winz Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Yetiwin Created1 New1 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
Yoju casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
Zinkra Casino Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
bet11888 Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
betandyou Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
betcoin Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
casino360 Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
casinochan Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
halfaleg22 Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
happyspins Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
justbit.io Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled1
LeoVegas Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved1 Closed0 cancelled0
megapari Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
rolling slots Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
slotv Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
snabbare Created1 New0 In Progress1 Waiting for Response0 On Hold0 Resolved0 Closed0 cancelled0
spinyoo Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
topbet.eu Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
vegasrushcasino Created1 New0 In Progress0 Waiting for Response1 On Hold0 Resolved0 Closed0 cancelled0
voodoodreams Created1 New0 In Progress0 Waiting for Response0 On Hold0 Resolved0 Closed1 cancelled0
TotalTotal Total Created127 Total Created8 Total In Progress39 Total waiting for Response 26 Total On Hold1 Total Solved23 Total Closed46 Total Cancelled