Resolved Need advice on iNetBet - don't want to lose 6k from one spin :(

[Borgie]

The absence of the rep in this thread speaks volumes. He cares not one jot about this forum. Except maybe to laugh at how easy it is to confiscate money. Oh and let's not bother to move the offending game. We might catch some other sucker tomorrow.

I'm afraid the whole 3 days of the decision revisit was spent on writing the longest post in the world to ensure the original decision stood. Decision was never going to change I'm afraid which is sad. The fact that different standards were applied to player and casino seems to be perfectly ok if it supports said decision. No it's not ok.

Banning the player serves no purpose but to ensure no more facts get in the way . I'm right you're wrong now shut up.

Avoid this casino at all costs. Nobody will help you if they fleece you I'm afraid.

This whole affair actually makes me sad. I love this site and the work Bryan and Max do but this decision is well beyond my comprehension.

 

[trancemonkey]

This is very difficult thread to read through... There are times when I've sided with the OP and times when I've totally understood where maxd and Bryan are coming from. So here's my take:

The casino were willfully misleading in the way they have handled the Banana Jones game. It is entrapment plain and simple.... This there can be no argument about. So let's take this point as moot. It's not inetbets fault the game is so badly designed but it is their casino it is on and therefore they have the responsibility for it.

So that aside, had the OP got a valid claim. And this is where I'm torn... This is all based on the info in this thread and is just my opinion.... Haters gonna hate

You see, the fact he tried to contact support straight away meant he knew he had broken the rules and that his winnings could likely be voided. So to play on regardless was risky, no matter how unfair it was. He could have gone and played at another casino and waited for support to work it out with him. But whatever his reasons he played on. This was somewhat stupid... He knew the risk and took it.

He also allegedly omitted key information from the PAB... I'm sure maxd shouldn't have to read through all the OP posts just in case he mentioned something he didn't in the PAB. This would no doubt have done him no favours...

My thoughts here are that neither the casino nor the player has been 100% correct here. Both have made bad decisions and I think maxd was put in a difficult position by this whole thing.

To summarise my thoughts:

Did the OP fail to take reasonable steps to correct his mistake? Yes - he knew he had made a mistake and carried on playing.
Did the casino fail to take reasonable steps to make sure the game in question wasn't misleading - yes, and I don't think a court in the land would say anything else here. It is deceptive, it is placed with slots and you don't know what it is until to place a het.
Did the OP omit important information from the PAB - apparently so. Getting your deposits back is important information. He said it but not in his PAB.
Did the OP talk to support about his issue when doing the KYC - I've seen people comment here, but honestly I would have bought it up with the first person at the casino I spoke to. Fine this might have been too late but I would have mentioned it to the bloody cleaner there if I could of in order to try and get it sorted.
Did maxd get this decision wrong - this is a hard one. Without obviously having all the facts to hand other than those posted here, I think this is 50/50 in terms of fault here, but honestly I think iNetBet should have paid up and fixed the Banana Jones issues. I do understand some of maxd reasoning and I think this is a difficult case, BUT as an advocate of fair play, I do believe that the Banana Jones game is wilfully misleading. And this I can't get past.

Had the OP broken other rules too or played multiple games on BJ then I would have had to side the other way. But I can't help feeling this is incorrect. Terms and Conditions are there to protect the casino from rogue behaviour by players and we get that... I don't think any of us would argue that they don't have a right to do this. They can exclude any game they want. But BJ is placed with slots and doesn't really show what it is without staking first.

The problem is that if he could have got to the help screens, he would have known it wasn't and therefore technically he didn't do enough due diligence on the game. So legally he might not have a leg to stand on.

A very complex difficult case and thread that I totally understand the forum feelings on. But i do feel this has gone the wrong way... But boy it's a close call. But banning the OP.... Right or wrong outcome in the PAB I feel he should have been given the chance to speak.

 

[nutnut]

Which parts did the poster actually lie or mislead about. The sending the KYC documents and not mentioning game play is ridiculous thing to pull him up on.

If he got to stage of them asking for the documents he will assume they are ok with the gameplay so why would he mention it.

We can all have opinions and facts on both sides being at fault. But only the casino lied to Max on the first PAB about a live chat that did not exist.

Soak that one up, the casino started to Max a live chat happened, Max never got this and took the casino on its word the poster denied it and only after requesting it did they say it never happened.

Reverse the situation and the players pab be dismissed instantly and forum be on his back but the casino lying is somehow ok cause he trusts them.

Once he found out the chat never existed, the misleading placing of the game, the ability not to back out playing the game they player should have won his PAB imo.

Not one rep has posted here in all this time.

 

[theapple]

The problem is that if he could have got to the help screens, he would have known it wasn't and therefore technically he didn't do enough due diligence on the game. So legally he might not have a leg to stand on.

A very complex difficult case and thread that I totally understand the forum feelings on. But i do feel this has gone the wrong way... But boy it's a close call. But banning the OP.... Right or wrong outcome in the PAB I feel he should have been given the chance to speak.

Actually thats my biggest problem here. To sum it up

Casino makes a mistake, unintentionally lies to CM - gets away with it, wins pab and its all good with the world
Player does the same thing - looses pab and gets banned from CM.

Either way, this is where i disagree with you : "So legally he might not have a leg to stand on."

Im actually pretty sure how, legally speaking, this could be a very easy case to win on the court and while casinos can get away with their own set of rules as long as they remembered to add whatever clause they feel like adding, in the real world things dont really work that way.

Casino was not without faults on this one. They still have that game in question listed out there, not labeled as a non-slot game. The game in quesiton also has very questionable design flaws. What most people chose to ignore is how easy it would be for them to restrict players from playing games like this one, but they choose not to do so. How hard would it be to prove casino intentions on this one?

By the way they have this in their terms.

Bonuses are made available on a regular basis at iNetBet, these are offered as a reward to all our regular and loyal players. However any player found to be availing of these promotions, not in the spirit in which they are given, may be subject to exclusion.

Spirit in which they are given is pretty clear here. I know this is done and dusted but if i were the player id be willing to spend all of my winnings, and even some of my own money just to make sure they dont get money i won there.

Non-compliance with the above terms and conditions shall be deemed to be promotion abuse and as such will give iNetBet Management the right at its sole discretion to take the following action against such abusers.

What iNetbet doing here is promotional/bonus abuse and if players can be found guilty of doing so, why would casinos be allowed to get way with it?

What makes things even worse, player has done much more than most of new players would. If i were just starting id probably keep on playing the game, or maybe close the game after a few spins because its truly an awful game.

Its not just this one lost pab that made me post here, just imagine how many people lose money on daily basis because casino is, legally allowed to abuse their own promos by placing traps and is unwilling to restrict bonus play because it suits them that way.

I dont think ive ever commented on a post-pab decision before, but this is much more than just one pab imo.

 

[sueyh]

He also allegedly omitted key information from the PAB... I'm sure maxd shouldn't have to read through all the OP posts just in case he mentioned something he didn't in the PAB. This would no doubt have done him no favours...

If the fact whether the OP got the deposit back or not is so important, why didn't Maxd just simply ask the OP about it. It is clear the OP never said the casino refused to give the deposit back, he just forgot to add that information, so how about Maxd could asked him if he got the deposit back or not.

There are a few post on this forum about casinos refused to pay for breaking T&C, and I remember sometimes other members asked the member who wrote the complain if he got the deposit back, since that information was not clear on the post.

This is one of a few things bothers me a lot from Maxd post. Maxd kept saying it is so bad the OP forgot the information about the returned deposit, when he could just simply asked the OP if he got the deposit back, if that information is so important.

 

[Supababe]

@Casinomeister
I predict the reason so many of us feel compelled to comment and share our thoughts on this matter is because of the very first page of the thread.

A player comes to our wonderful community. As a new member he politely asks for our help and advice, which, as always, we do (and with an open mind too).
Things go wrong and many of us recommend a PAB. The player follows our advice, responds with courtesy and patience and is treated nothing short of rudely resulting in a ban and being labelled a cheat/liar. (Did you see his tag line yesterday pm? It was this that upset me the most).
We love the site and forum. We love the integrity with which you have led it for many years so it simply hurts.

 

[ChopleyIOM]

Just out of interest, what would have happened if max ruled the PAB in the player's favour? Would the casino have still not paid anyway? I mean, it's not like Casinomeister has any actual legal authority.

Could it be that the casino had flat out said they weren't going to pay, so then the facts had to be made to fit that situation?

If max ruled in the player's favour, and the casino says 'We're still not paying', what happens then, they just lose their accredited status?

 

[Betreels Casino & Sports]

Maybe it's time for part of Accreditation requirements (Baptism) to be that a player should not be allowed to play a banned game or bet over the max bet allowed? It will solve most of these types of complaints on the gaming forums.

 

[The Dude]

Gooood morning everybody. Looks like this thread kept everyone busy through the night.

One thing I want to address at the moment is this game - Dunover can play this only in "for fun" mode - but in real money mode, I can't find where you're trapped into the game. You select your bet, click play, and then you get the screen of the game in question - which is a board game. No money has left your account, and the only way that's going to happen is if you click the pair of dice (another indication that it's a board game). You can close the game without doing so and you are back to your home page with the balance intact. So I don't get the "forced play".

I'll leave that message on my profile, cause apparently if my posts are disagreed it's a troll.

i admit im a twat, but at 31yrs old certainly not a troll. just a arsehole with a opinion!

I would have never guessed

Joking aside, thanks all for keeping this thread civil and level headed. This has been a tough one for sure.

 

[dunover]

Gooood morning everybody. Looks like this thread kept everyone busy through the night.

One thing I want to address at the moment is this game - Dunover can play this only in "for fun" mode - but in real money mode, I can't find where you're trapped into the game. You select your bet, click play, and then you get the screen of the game in question - which is a board game. No money has left your account, and the only way that's going to happen is if you click the pair of dice (another indication that it's a board game). You can close the game without doing so and you are back to your home page with the balance intact. So I don't get the "forced play".


I would have never guessed

Joking aside, thanks all for keeping this thread civil and level headed. This has been a tough one for sure.

Yeah, as I just said in my PM to you guys the way the game is presented is the issue. It almost appears to be designed in such a way to get players to open it rather than dismiss it as a silly board game of Snakes and Ladders.

 

[ladyhawke]

...
One thing I want to address at the moment is this game - Dunover can play this only in "for fun" mode - but in real money mode, I can't find where you're trapped into the game. You select your bet, click play, and then you get the screen of the game in question - which is a board game. No money has left your account, and the only way that's going to happen is if you click the pair of dice (another indication that it's a board game). You can close the game without doing so and you are back to your home page with the balance intact. So I don't get the "forced play".

That certainly was not how the game played for me. I selected my stake, entered the game, and decided not to play, as I didn't like what I was seeing. But it just wouldn't let me leave, even though at that stage I had not clicked on the dice - I received a message along the lines of 'Unfinished game'. So I played out my bet just to get out of the wretched game, and along the way realised what a pile of poo it really was.

Edit: I am beginning to wonder if I tried to leave the game after I had only completed one spin of the dice, hence not being able to leave and the 'Unfinished game' message. I could have sworn not, but I do have senior, blonde moments more often than I would like these days.

Regarding the pair of dice indicating that it is a board game - many games have different symbols for the play button, so TBH this did not alert me to the fact it was a board game.

 

[Borgie]

Even though this was ruled in the casinos favour I don't understand why the casino have been allowed to leave the game in the same place ready to trick the next victim .
Plus I also think that accreditation should include them needing to make at least one statement in a thread like this !!

 

[colinsunderland]

Even though this was ruled in the casinos favour I don't understand why the casino have been allowed to leave the game in the same place ready to trick the next victim .
Plus I also think that accreditation should include them needing to make at least one statement in a thread like this !!

And the fact that all the reps have read the thread means they are fully aware of whats been said and are still happy to fool people into playing a game that will void all winnings if a bonus is used.
If the facts that have been said were wrong about being able to quit the game, you would think one of them would have said so, even if they didn't want to get into a public debate about other things.

 

[The Dude]

Even though this was ruled in the casinos favour I don't understand why the casino have been allowed to leave the game in the same place ready to trick the next victim .
...

The game is in the same position with "New Games" on every game category page. Video Poker shows the same thing so it's not that deceptive in my opinion.

You can argue bad design, but how else would you showcase new games on every page?

 

[Tirilej]

The game is in the same position with "New Games" on every game category page. Video Poker shows the same thing so it's not that deceptive in my opinion.

You can argue bad design, but how else would you showcase new games on every page?

If you click on a tab for slots, I see no reason that new games should be listed in the bottom at all. Why would they be if they are not a slot? The same when you go to other games too, like Video Poker.
We could probably twist this around for months seeing different ways to look at things...

 

[colinsunderland]

The game is in the same position with "New Games" on every game category page. Video Poker shows the same thing so it's not that deceptive in my opinion.

You can argue bad design, but how else would you showcase new games on every page?

Why showcase non slots games when you have clicked on slots. Doesn't change the fact other RTG casinos lock games you can't play with a bonus yet these dont. Different opinions but surely those types of things don't help the casinos case?

 

[paul7388]

The game is in the same position with "New Games" on every game category page. Video Poker shows the same thing so it's not that deceptive in my opinion.

You can argue bad design, but how else would you showcase new games on every page?

But in the same sense if someone only plays slots they would not be aware of what other pages look like. They open slots page and at bottom it is there under new games. Quite easy to see why someone would think it was a slot.

But i feel this is just getting away from the more important bit. It still cannot be fair to void that win for one spin regardless of whether the player could have exited it or not. There is enough to support that the player made a genuine mistake anyone could have made and that many others believe it could be a slot from first glance.

The player played 1 spin just as in his opinion he could not leave without playing it. He tried chat that was unavailable. Maybe he could have emailed support. But how many complaints have been on here about this casinos support either taking days or not replying at all to emails. Maybe i am wrong i just can not see in any way how this can be classed as fair.

 

[sapit222]

Before this thread showed up i also played this game (Banana Jones) and i thought it was a slot at first.
Took me a couple of "spins" before i noticed its not.
There are a few slots out there that looks a bit strange, but i enjoy testing them anyway.

The game is placed next to (only) slots, so for me it was a sign that it was a slot.
Its very tricky placed and the game itself looks at first to be a slot.

 

[Harry_BKK]

The game is in the same position with "New Games" on every game category page. Video Poker shows the same thing so it's not that deceptive in my opinion.

You can argue bad design, but how else would you showcase new games on every page?

Sorry Bryan but you seem to be on a quest to find enough excuses for the casino. That is how your posts come across.

- "not that deceptive"
- "no forced play"
- Max "they lied but it wasn't to deceive"

....are just a few examples.

I say it again, iNetbet enforces the terms to the smallest "T" which is their right, but they place the largest part of the burden on the player. AFAIK, the game is not specifically listed in the bonus terms as a restricted game. iNetbet places it between other slots, even when a player selects the slots page. It looks like a slot when you first load it.

Meanwhile, they have no safeguards whatsoever in place that aid the player to adhere to the bonus terms or stop him from breaking them.

Try to get that past a UK court relating to "undue burden on the consumer"

And that is without counting whether it forces play or not. "Forced play" would be the "Super GAU" for iNetbet to get trashed in court.

 

[Tirilej]

Another thing that Max was listed as negative for the player in his decision I just have to mention again because it was so stupid.

That the player went on to play on their sister casino, and after he had lost he played his comp points. Why is that even mentioned as if it was a negative thing to do?
I don't know if they tried to convince Max that the player clearly was a bonus abuser because he played his comp points. Well Max, every player do that! We play our comp points since they are ours to play. We earn them by playing

 

[Jono777]

Stayed out of this thread until now, hope I don't regret this post.

It looks as though have a very unique and very rarely seen situation here, basically a PAB decision that they highly respected community here are pretty much all in disagreement with, along with some possibly (semi) rogue behavior from the casino with the placing of their 'entrapment' game

Only a humble suggestion and one to ...

i) Find an amicable solution for ALL parties, OP, CM and the membership
ii) Avoid going round and round in circles
iii) Stop future or similar instances occurring

Moving forward may I respectfully ask, could 'we'...

i) Get some publicly posted input from the rep, get their take and more so get that game moved
ii) Un-ban OP, from what I read that was very harsh

Finally to get some closure, maybe some middle ground could be agreed, after all IMO it wasn't ever a malicious attempt by the player, maybe the PAB could be revisited and they could pay them 50% ? ? ?

As I say just ideas to get everyone singing from the same hymn sheet once more!

 

[Savatage79]

I haven't been here as long as others but in my time here I have felt that situations like this would really be handled with much deeper care as we all know larger sums of cash is something you don't just nonchalantly void.

A 6k hit is one hell of a hit and for someone to have it voided over one small spin and it be validated is shocking to me coming from this site.

Just saying is all, it's a bit shocking and doesn't quite give a warm feeling going forward and any problems we might face and I'm sure others can agree.

 

[SpinUk]

Never seen a discussion like this in the four or so years I've been a member, where there is such universal widespread condemnation of a forum decision.

Such a shame.

Could the Casino not meet the player halfway on it? Its only 3k in the bigger scheme of things and would smartly resolve the issue. Its all starting to turn a bit personal and thats not good for anyone here - not the player, casino or forum. Surely something can be done in that direction? Then everyone can wipe their mouths and move on.

 

[Savatage79]

Never seen a discussion like this in the four or so years I've been a member, where there is such universal widespread condemnation of a forum decision.

Such a shame.

Could the Casino not meet the player halfway on it? Its only 3k in the bigger scheme of things and would smartly resolve the issue. Its all starting to turn a bit personal and thats not good for anyone here.

That's what I said is why not just deduct some winnings since he did technically break the rules, this way they aren't out the full amount and he at least gets something decent that he won.

Regardless of the mistake, he still won it fair and square... He didn't gain from Banana Jones as that's impossible to do, but he still won the jackpot fair and square.

Also if Max and or others who have felt that there was a possible explanation as to why he'd do this I really think it'd shed some light on the thought process, not say we will keep that under wraps as no point in speculation

 

[nikantw]

Why showcase non slots games when you have clicked on slots. Doesn't change the fact other RTG casinos lock games you can't play with a bonus yet these dont. Different opinions but surely those types of things don't help the casinos case?

Yes that one is I have a problem with, other RTG casinos have the games locked.
Maybe give top score only to casinos that lock games from bonus play?

But as for the PAB I trust Max and CM. The player admitted knowing he broke terms right from the start. So he could fix everything right there, the "casino trap" didn't work against him.

As for the "bar analogy", this is how it goes:

Bartender: What can I get you?
Man: Surprise me!

Man gets the drink, tries it and immediately realizes it has a lot of alcohol in it. He has to drive home, but he drinks it anyway.
He is in the bar with a friend. Asks him to drive him home, friend says yes but later. Man decides to leave alone and drive home.

Man tries to leave, has to go home in time to claim a tax return of 6k.
Bartender doeasn't let him drive because he drinked alcochol. Man loses the chance for the 6k tax return.

(it is not perfect, but as close as I can get it )

 

[sledge13]

Original poster banned? what is this the BBC?

 

[CasinoNinja]

Simply ask yourself this:

Is it fair that someone loses 6k over one spin?
Was the game he played on a recognizable non-slot game without any doubt and was it advertised properly as such?

I would say no to both these.

I hope it's not the negative affiliate money talking here.. (if he was signed up through CM)

 

[greylady]

I have stayed out this thread as everyone contributing on here has already said exactly what my thoughts about all this are - I was biding my time as my thought process was that surely additional information would come to light that would end all the speculation but as this has not been forthcoming, I can only conclude on what has been presented and it dumbfounds me that the casino thought this outcome was acceptable.

I am sure whilst we are a minority contributing to this thread, there are hundreds more who have read this thread and will more than likely boycott Inetbet, which I have already undertaken, actions (or non-actions) speak so much louder than words and the lack of contribution on this thread from the said casino says a lot more to me than all the posts on this thread.

 

[Savatage79]

Yea I've removed inetbet from my favorites as not only have they been absolute trash lately but this was icing on the cake to see such an unreasonable outcome for such a simple mistake.

It's robbery if you ask me

 

[Borgie]

I am hoping at least some affiliates stop giving them traffic.

The rep may be "trusted" enough initially to be taken at his word when he said the OP had been told to wait .... when asked to prove it ....after a few days. Oh actually we didn't tell him that at all, honest mistake Guv ..whatever.... but trust and this casino are like black and white.

I could though probably "trust" them to deny my winnings if the wind was blowing in the wrong direction or the day had a "y" in the spelling.

 

[Broke]

Before this thread showed up i also played this game (Banana Jones) and i thought it was a slot at first.
Took me a couple of "spins" before i noticed its not.

Same here. I tried it out yesterday at Jackpot Capital with bonus money (yes, at Jackpot Capital you can play this game with bonus funds). So I don't think it gives any edge toward bonus abusers. I have played online slots almost daily for over 10 years and I could not tell that it wasn't a slot until I made couple spins.

Bonuses are for recretational players only, not for seasoned advantage players to use, right? And yet You guys (the people who should help the recretational player) are making claims that the player should of known that and this and should of done this and that. And even, falsely, accuse the player for lying. Only lier was the casino and the first PAB was decided against the player based on that lie. So it is a big one. It was caught here on this forum, but did not change anything. If a player would lie like that, he/she would be destroyed. Now it's just "no biggie, I guess it was just carelessness".

Recretational players takes a bonus -> opens slots tab -> opens a game that is listed as new under the slots tab and looks like a slot -> makes one spin
How recretational player is post to know that this game he found under slots tab is restricted? When even someone who has played online slots for over 10 years (well I'm a stupid one) can't see the difference. Player comes to here asking for help, casino is caught for lying, the first PAB was ruled against the player based on this cold hard stinking lie, second PAB is ruled against the player and the player even gets banned from this forum (for players) before he/she can comment. Meanwhile the casino REPRESENTATIVE is hiding and lurking somewhere.

Does any player know why iNetBet is accredited? I have had my share of stalling withdrawals for weeks and pegging to get it processed, claiming comp points for bonus funds when they should be cold hard cash, get e-mail full of promo spam and when trying to claim one of those, get notification my account is excluded of the offer etc... Should we make a poll that is iNetBet accredited-worthy?

iNetBet could block all restricted games once player accepts a bonus - just like other RTG casinos do. But they don't.

 

[Savatage79]

Even if the situation called for a "one time pass" I think that's reasonable, then going forward he would know that this is what could happen if he doesn't maybe examine the hands a little more closely via info tab before going in or just staying to the slots he knows are fine.

 

[lockinlove]

I just went and closed my account there. If the forum wont make them suffer I guess its up to us players to try and do our part to make them pay

 

[greylady]

Stayed out of this thread until now, hope I don't regret this post.

It looks as though have a very unique and very rarely seen situation here, basically a PAB decision that they highly respected community here are pretty much all in disagreement with, along with some possibly (semi) rogue behavior from the casino with the placing of their 'entrapment' game

Only a humble suggestion and one to ...

i) Find an amicable solution for ALL parties, OP, CM and the membership
ii) Avoid going round and round in circles
iii) Stop future or similar instances occurring

Moving forward may I respectfully ask, could 'we'...

i) Get some publicly posted input from the rep, get their take and more so get that game moved
ii) Un-ban OP, from what I read that was very harsh

Finally to get some closure, maybe some middle ground could be agreed, after all IMO it wasn't ever a malicious attempt by the player, maybe the PAB could be revisited and they could pay them 50% ? ? ?

As I say just ideas to get everyone singing from the same hymn sheet once more!

I Personally don't find paying 50% acceptable, yes it's better than nothing but the fairest outcome would be to pay the sum owed minus anything won from that one spin - apologies I can't recollect if it was a winning spin on Banana Jones.

 

[dunover]

Simply ask yourself this:

Is it fair that someone loses 6k over one spin?
Was the game he played on a recognizable non-slot game without any doubt and was it advertised properly as such?

I would say no to both these.

I hope it's not the negative affiliate money talking here.. (if he was signed up through CM)

That is quite an unreasonable suggestion, in fact those dealing with this may find it insulting. Commission would have no bearing on any PAB undertaken on here wherever the player signed up from. The cases are judged equally on their merit without losing or retaining a few bucks ever coming into the equation. This isn't AG you know....

 

[bowki]

I just went and closed my account there. If the forum wont make them suffer I guess its up to us players to try and do our part to make them pay

If this thread has shown us one thing then it’s that they dont care. They dont care at all.

The only acceptable solution is if the player gets paid in full. And they should have done that weeks ago. Instead they are even lying to Max but that doesnt seem to be a problem for him or the Meister himself. Instead the player gets banned.

He made one Spin. One.

In every business you need to make decisions from time to time by looking at the individiual case and not what exactlys written in your terms. What this casino did is highly unethical and I dont know how they sleep at night. But that brings me back to my first sentence: They dont care at all.

Casinos like this are the reason why I will never convince a lot of my friends who think all online Casinos are a fraud.

 

[Tirilej]

I Personally don't find paying 50% acceptable, yes it's better than nothing but the fairest outcome would be to pay the sum owed minus anything won from that one spin - apologies I can't recollect if it was a winning spin on Banana Jones.

He won $16 so it had no effect on the rest of his winnings.

I disagree though and feel that a settlement here would be the best thing. The player was a player with little patience, a very common disease amongst us players. He will hopefully learn from this mistake anyway, but I don't think it should cost him all of his winnings.

I also see no reason why Inetbet wouldn't stay accredited. There are few safe and reliable casinos for people from the US, and they are needed. That they are way too strict and unresonable in this case is really sad though and I hope they will change their minds. It's not too late.

 

[sapit222]

Still waiting for InetBet to comment here.
Accredited casinos should be responsive in the forum.

 

[paul7388]

Anyway PAB was well finished. Rep read the thread an hour or so ago and declined to comment. Again his choice.

I know this PAB has put Max and Bryan in an awkward position as technically a rule was broke. But i always thought the point of being accredited was that casinos would he slightly flexible . To have a casino that says sorry that rule was broke end of just seems so wrong.

Anyway decision was made. But over the years normally in these type of threads opinion is split. Some side with OP and some with Casino. I can never remember any thread where just about every member thinks OP has had a bad deal. That to me says it all.

 

[deepsky2]

Banning the OP doesn't sit well with me. Did CM think this would just disappear. A mistake happened one spin and you ban the OP who was polite etc. Bring his account back as banning him for reasons CM stated is unacceptable unless you have anything else to share but this not only makes the casino look dodgy it also make CM look bad. Why CM so much on the casino side when it was just 1 spin. Just bull crap.

 

[The Dude]

...I hope it's not the negative affiliate money talking here.. (if he was signed up through CM)

Really, is this what the thread is spiraling onto? C'mon, you should know better than that. We're having an intelligent (for the most part) conversation here. Please don't pollute it with conspiracy theories.

Banning the OP doesn't sit well with me. Did CM think this would just disappear. A mistake happened one spin and you ban the OP who was polite etc. Bring his account back as banning him for reasons CM stated is unacceptable unless you have anything else to share but this not only makes the casino look dodgy it also make CM look bad. Why CM so much on the casino side when it was just 1 spin. Just bull crap.

We've reinstated his account by the way. Yeah sure, I can be a Nazi at times with my own rules for the PABs, but I am giving him a pass allowing him to maintain his membership in good standing.

 

[KasinoKing]

Yea I've removed inetbet from my favorites as not only have they been absolute trash lately but this was icing on the cake to see such an unreasonable outcome for such a simple mistake.

It's robbery if you ask me

The really stupid thing here, is that all this bad publicity is going to cost iNetBet a LOT more than the confiscated $6K.
Many players are now going to boycott them over this - who knows how much revenue they will lose as a result...
If they had demonstrated just a tiny bit of leniency and understanding and forgiven the player's simple mistake, the good publicity could have had the opposite effect.
It's just daft.

And to make it even sillier, as I understand it RTG instant jackpots are funded by the PLAYERS spinning on the slots - so the money the OP won did not technically come from the casino in the first place!

KK

 

[dionysus]

The really stupid thing here, is that all this bad publicity is going to cost iNetBet a LOT more than the confiscated $6K.
Many players are now going to boycott them over this - who knows how much revenue they will lose as a result...
If they had demonstrated just a tiny bit of leniency and understanding and forgiven the player's simple mistake, the good publicity could have had the opposite effect.
It's just daft.

And to make it even sillier, as I understand it RTG instant jackpots are funded by the PLAYERS spinning on the slots - so the money the OP won did not technically come from the casino in the first place!

KK

A Q asked and I was curious about as well - do those funds go BACK into the jackpot or does the casino simply 'claim' that win

 

[The Dude]

A Q asked and I was curious about as well - do those funds go BACK into the jackpot or does the casino simply 'claim' that win

It goes back to RTG - it's being processed now.

 

[Steviedoo]

Same question:

Did they acknowledge how he could have made the mistake seeing where the slot was placed?

 

[The Viking]

The really stupid thing here, is that all this bad publicity is going to cost iNetBet a LOT more than the confiscated $6K.
Many players are now going to boycott them over this - who knows how much revenue they will lose as a result...
If they had demonstrated just a tiny bit of leniency and understanding and forgiven the player's simple mistake, the good publicity could have had the opposite effect.
It's just daft.

And to make it even sillier, as I understand it RTG instant jackpots are funded by the PLAYERS spinning on the slots - so the money the OP won did not technically come from the casino in the first place!

KK

Im sure he is not the only one this has happend to
There must be a whole lot of players in the same situation
New players they make mistakes
All is lost they accept it and dont post it in forums and we dont hear about it
It happend to me when i started 15 years ago was some dodgie RTG casino
Stalling my payout for weeks i was not a member of any forum so in the end gave up and played it all back was around 3grand
After that i started checking out casinos before signing up
Not been denied a withdrawal ever since

 

[brianmon]

It goes back to RTG - it's being processed now.

So obviously there's no chance iNetBet are going to change their decision now

 

[zreb]

Does any player know why iNetBet is accredited? I have had my share of stalling withdrawals for weeks and pegging to get it processed, claiming comp points for bonus funds when they should be cold hard cash, get e-mail full of promo spam and when trying to claim one of those, get notification my account is excluded of the offer etc... Should we make a poll that is iNetBet accredited-worthy?

I feel like the face that inetbet shows to Max and Bryan must be different from what they show to the rest of the world. I absolutely believe they are being genuine when they say they trust Inetbet and have had years of solid relationship with them. Meanwhile there seem to be numerous cases of players being stalled and ignored, and that fits with my own experience as well (it's looking like I'll have to contact the reps here since I literally cannot get a single followup response from them).

They have an apparent inability to receive emails that only manifests after you win money and that no other casino seems to have (unless maybe you dig deep into the rogue pit) and seem to try to gaslight their players about the obvious fact that they willingly just choose not to respond. Is that acceptable for an accredited casino? Maybe they eventually pay in the end (unless you break a term), but what about the hours and hours of wasted player time? What about all the players who play their money back in frustration when they wanted to cash out? Is there not a minimum standard for communication that is required for accredited casinos?

You can only get the runaround so long before maintaining any hope of giving them the benefit of the doubt - maybe they're just that slow or understaffed or a few of your 8 attempts at communication through different means fell through the cracks - is only self-delusion. Yet there's always a part of me that thinks "maybe they responded today".

And now here we have, the casino outright lied to Max about their communications with the player - a chink in the armor? I can absolutely understand not throwing away a 10 year relationship over what looks like a single error, but from my perspective it seems like a larger pattern. Inetbet really isn't that big of a casino. And yet quite a lot of players seem to have this exact same experience.

The strong review and accreditation from here was the main reason I joined inetbet, and it just feels to me like their behavior (communication standards in particular) may have slipped through the cracks. I'm not expecting perfection, just a response to my emails.

 

[dunover]

So obviously there's no chance iNetBet are going to change their decision now

It would appear not. If they do make any gestures, they'll be funding them directly.

P.S. Does RTG benefit from this void jackpot, or is it replaced and added to the game in question again, as a lump sum?

 

[Ginogenelli]

Well at least we know not to play at iNetbet. It seems they are invincible to the PAB process. I think if anyone from casinomeister were to play their in the future, a winning streak would only induce severe anxiety.