Baptism by Fire - success Bitstarz entering the flames!

[BitStarz]

HI there,

I haven't said that we don't have server interruptions or configuration errors that would kick a player out of the game, just as it happens with every casino operator. However, it's important to realize the difference from being kicked out of the game due to some connection issue, and outright calling a casino rigged or a scam.

I'd also like to point out that as per the screenshots you attached, its quite clear that we did take your concerns seriously if there was something that we could find not to be working properly. But that doesn't mean that every time your experience delay with the games, every one in the casino is affected.

I have to say I'm a bit confused as you in your original post was frustrated because we closed your account, and now mentioning we should have closed you sooner. I'm not sure if there's some common ground here, but I think the screenshots in my last post support our claim that closing your account for RG was the right call.

You can of course be of a different opinion, which I respect, and I wish you all the best in another casino.

Olle

 

[Delgotti]

Before I begin I would like to admit to breaking their terms of not allowing multiple accounts but take note this issue never came up so they cant use it now. I am in no way a scammer I only made multiple accounts because I am a superstitious person when it comes to gambling. Durring my first 6 months of playing at Bitstarz I was cheated out of about $45k from 3 of my accounts with the following details. Playing with the Friday loyalty bonus I was able complete the playthrough and kept a balance of about $15K. When I attempted to cashout each time I was told by live support rep that there was a max cashout out but he would see what he could do. Each time I was offered $1500 and I gladly took it because then i did not know that was a lie. Now before Olle trys to say bonus abuse that makes no sense when I deposit over $100K between those 3 accounts. Ok now depending on Bitstarz reply I would like to reveal to the people some shocking information. Hint..."Ai"

 

[Casinomeister]

Ok - besides a couple of issues that a couple of players have had here - which have been put to rest - Bitstarz has made it. Congrats!