Baptism by Fire - success Bitstarz entering the flames!

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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Finally Bitstarz is giving it a go. They are primarily focused on cyber currencies, but webwallets, CCs are welcome too.

They have been around for a few years and haven't generated that many complaints. They have a staff that seem to be pretty squared away, they have speedy withdrawals, process payouts on weekends, and can lock your withdrawals as well.

They are licensed by Curacao (JAZ 8048), but this is Antillephone and is probably the best out of the four master licenses from this tropical island. I am in contact with the admin there and can contact them if there is ever a real serious problem - which I do not expect.

You can read their review here: Bitstarz Review

Or sign up directly here: Bitstarz Casino

Sorry no US or UK. :(

And their casino rep is here:
https://www.casinomeister.com/forums/members/bitstarz.42958/
 
Bitstarz is reviewed by Casinomeister
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1366613

Senior Member
Joined
May 29, 2008
Location
A
Congratulation BitStarz!!!
In my opinion, im playing there for years... never ever had any problem with them!!!! lot of games to play and the support are very fast and kind!!!! The payout/cashout are really very fast, almost instant to ewallet like skrill. The only thing that I don´t like is that you must pay 2.5% on any deposit.
 

BitStarz

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Location
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Congratulation BitStarz!!!
In my opinion, im playing there for years... never ever had any problem with them!!!! lot of games to play and the support are very fast and kind!!!! The payout/cashout are really very fast, almost instant to ewallet like skrill. The only thing that I don´t like is that you must pay 2.5% on any deposit.

Hi 1366613,

Oh man, thank you so much for those kind words!

I totally understand your point about the fee on deposits for certain methods, and we've for a long time discussed if we should remove it all together. I mean, to be fair, I'd be pretty annoyed too when I think about it.

I promise you we'll give it another discussion and consider making deposits with these certain methods fee free :)

Once again, we really appreciate the kind feedback and wish you the best of luck at BitStarz.

Olle
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
I used to play there in 2016 as it is a casino who offered Amatic games.
Never had major issues, can only remember a withdrawal delay but that doesnt bother me.

I stopped playing there because I simply don't play at casinos licensed in Curacao, but thats a personal decision and has nothing to do with Bitstarz.
 

1366613

Senior Member
Joined
May 29, 2008
Location
A
Hi 1366613,

Oh man, thank you so much for those kind words!

I totally understand your point about the fee on deposits for certain methods, and we've for a long time discussed if we should remove it all together. I mean, to be fair, I'd be pretty annoyed too when I think about it.

I promise you we'll give it another discussion and consider making deposits with these certain methods fee free :)

Once again, we really appreciate the kind feedback and wish you the best of luck at BitStarz.

Olle

YVW!!!! that will be great!!!! again a very good casino/fast cashout/fast chat support!!!
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
I used to play there in 2016 as it is a casino who offered Amatic games.
Never had major issues, can only remember a withdrawal delay but that doesnt bother me.

I stopped playing there because I simply don't play at casinos licensed in Curacao, but thats a personal decision and has nothing to do with Bitstarz.

Hi there,

Thanks for your feedback :)

Very sorry to hear about the withdrawal delay, especially since we sincerely try to cash our players out as soon as possible. If you feel like sharing what happened with the withdrawal in a PM or something, I'd be happy to look into it as there could be something we could improve on.

Totally respect your opinion about the Curacao license, and the reason we've chosen that one in particular is that it gives us freedom with cryptocurrencies that the other licenses (to my knowledge) does not offer.

Once again, thanks for your feedback, much appreciated :)

Olle
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Hi there,

Thanks for your feedback :)

Very sorry to hear about the withdrawal delay, especially since we sincerely try to cash our players out as soon as possible. If you feel like sharing what happened with the withdrawal in a PM or something, I'd be happy to look into it as there could be something we could improve on.

Totally respect your opinion about the Curacao license, and the reason we've chosen that one in particular is that it gives us freedom with cryptocurrencies that the other licenses (to my knowledge) does not offer.

Once again, thanks for your feedback, much appreciated :)

Olle


Old / Expired Link - but that's the reason why we dropped bitcoin payments :)

Anyway, the withdrawal was nothing special. You always processed the next day, one withdrawal remained pending for 3 days. Was processed. Don't get me wrong, people need to party and drink as well, otherwise work becomes boring. So I fully understand a delay every now and then.

Had a similar one at Casumo, weekend they always processed withdrawals and one weekend they didnt. Turned out they went to Sicily to drink and do whatever they could, fair game :)

Kr. Jan
 

BitStarz

Accredited Casino BitStarz Representative
Joined
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Location
Malta
Old / Expired Link - but that's the reason why we dropped bitcoin payments :)

Anyway, the withdrawal was nothing special. You always processed the next day, one withdrawal remained pending for 3 days. Was processed. Don't get me wrong, people need to party and drink as well, otherwise work becomes boring. So I fully understand a delay every now and then.

Had a similar one at Casumo, weekend they always processed withdrawals and one weekend they didnt. Turned out they went to Sicily to drink and do whatever they could, fair game :)

Kr. Jan

Ah, will have a read up on that :)

Gotcha, well when it comes to the withdrawal it sometimes depends on what method is being used for withdrawal. When it comes to Bank Withdrawals those are not processed over the weekend sadly :( but all the other ones will (on an average of 10 minutes) as long as the account is verified. If you didn't request a bank transfer and it still wasn't processed over the weekend, I apologize for not keeping up with our withdrawal speed, we know better!

Haha, appreciate you recognizing our love for a drink as much as anybody, but yeah, not to the expense of our cashout speed of course (at least we try) :)

Olle
 

goatwack

I’ll have the cleavage, I mean the special
CAG
Joined
Aug 29, 2012
Location
Londonia
Cryptocurrencies. Hmm, interesting

So does that mean if I win say $1000 and go to withdraw the next day it's worthless?
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
Cryptocurrencies. Hmm, interesting

So does that mean if I win say $1000 and go to withdraw the next day it's worthless?

Depends on what cryptocurrency you bought :D

Edit: Also, if you convinced your whole family to buy BTC around Christmas a couple of years back I'm sure the Christmas last year was pretty awkward.
 
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Fiekie247

Experienced Member
Joined
Aug 7, 2017
Location
South Africa
I been playing at Bitstarz for over 2 years and playing in BTC currency. Seriously my money is in my wallet in less than 10 minutes and never had any issues with withdrawals or anything.
I like the 50 000 euro give away and Wednesday free spins offers.

Also unlike other crypto currency websites Bitstarz does not convert balance to Euro or USD for certain providers. All providers can be played in mBTC.

What I like most is that they do not have any withdrawal limits or caps at all.

You win $2M or $10M right now, you will receive the full payment in 10 minutes. Only crypto currencie as payment method though.

Big Ups to Nick for Friday Loyalty bonuses and 2nd chance free spins.
 

Fiekie247

Experienced Member
Joined
Aug 7, 2017
Location
South Africa
Old / Expired Link - but that's the reason why we dropped bitcoin payments :)

Anyway, the withdrawal was nothing special. You always processed the next day, one withdrawal remained pending for 3 days. Was processed. Don't get me wrong, people need to party and drink as well, otherwise work becomes boring. So I fully understand a delay every now and then.

Had a similar one at Casumo, weekend they always processed withdrawals and one weekend they didnt. Turned out they went to Sicily to drink and do whatever they could, fair game :)

Kr. Jan

Casumo can get a bit frustrating at times - They always wait up untill 23 hours and then just before 24 hours mark hit the money is in my e-wallet ( Frustrating). On the other end they at times suprise me with 2 hour withdrawal period, but that is once every 10th withdrawal maybe.
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
I been playing at Bitstarz for over 2 years and playing in BTC currency. Seriously my money is in my wallet in less than 10 minutes and never had any issues with withdrawals or anything.
I like the 50 000 euro give away and Wednesday free spins offers.

What I like most is that they do not have any withdrawal limits or caps at all.

You win $2M or $10M right now, you will receive the full payment in 10 minutes. Only crypto currencie as payment method though.

Big Ups to Nick for Friday Loyalty bonuses and 2nd chance free spins.

Hi Fiekie247,

Thank you so much for that awesome feedback! :)

We did have a guy winning 2 million back back in May and he didn't have to wait long to get that money as we cashed him out immediately upon requested. I mean, not really believing in keeping someone else's money that they wish to cashout. Really happy to hear you appreciate that so much :) We don't intend on changing it!

Will definitely pass on the feedback to Nick as well, he'll be very happy to hear that you like the Loyalty Bonus so much :)

Olle
 

samdog21

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well if bitzstarz is giving it ago I hope there scripted robot chat superheroes as they call them will be gone so lame. if your Canadian I would not trust they ripped me of for 400$ withdrawal . and verify. no lock 5 months ago I gave up and played out. closed my account. they where on warning list long time .samdog21
 

misstrouble

Girl of your nightmares
Joined
Jan 17, 2019
Location
brighton
Casumo can get a bit frustrating at times - They always wait up untill 23 hours and then just before 24 hours mark hit the money is in my e-wallet ( Frustrating). On the other end they at times suprise me with 2 hour withdrawal period, but that is once every 10th withdrawal maybe.
Really? I withdraw to my bank and it’s always in my bank within 2/3 hours
 

BitStarz

Accredited Casino BitStarz Representative
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Location
Malta
well if bitzstarz is giving it ago I hope there scripted robot chat superheroes as they call them will be gone so lame. if your Canadian I would not trust they ripped me of for 400$ withdrawal . and verify. no lock 5 months ago I gave up and played out. closed my account. they where on warning list long time .samdog21

Hi Samdog,

I was looking through your case here, and the reason why your withdrawal was sent back was because we asked you to kindly withdraw via Ecopayz or Instadebit. I know that can be a little more of a hassle, but that was unfortunately the options we could offer at the time.

If it's the case where you are afraid you might gamble away the winnings, I urge you to please set a limit on your account so you don't play the winnings away whilst you're awaiting the withdrawal, or just reach out to us so we can help.

Wish you all the best at BitStarz in the future (in case you decide to play here again), or at any other casino out there :)

Olle
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
This casino seems ok to me will see if I can sign up :)

Woho! Let us know if you need any help :)

Just as a heads-up, unfortunately players from Austria are not eligible for the no deposit spins or bonuses :( I just wanted to let you know
so you don't sign up expecting these things. It's stated in our terms, but I personally never go through all terms prior to signing up....

Once more, let us know if you need anything :)

Olle
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Woho! Let us know if you need any help :)

Just as a heads-up, unfortunately players from Austria are not eligible for the no deposit spins or bonuses :( I just wanted to let you know
so you don't sign up expecting these things. It's stated in our terms, but I personally never go through all terms prior to signing up....

Once more, let us know if you need anything :)

Olle

Thank you, I will send you a pm :D
 

cnichas

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BitStarz used to be in my top 5 casinos to play at but I had to re verify my account recently due to my previous email being hacked so when I tried to withdraw I was screwed around beyond beliefe documents that have never been disapproved anywhere else including trading exchanges BitStarz rejected nearly all of them even my ID photos which I took with my P20 pro which has a liecha camera three to be exact 40megapixel quality with watermark was rejected and to top it off they disapproved my bank generated statements and a scanned and certified bank statement from my bank which I collected personally and told me I must rather send something that was delivered from my post office to my door which I told them was impossible as South Africa has no working postal service at the moment and the last letter that was delivered dated back to 2016 which I thought I would send through with bank statements to prove to them that I live where I say I live but all rejected by a very rude and arrogent support agent, I only had good things to say about this casino in its early years even recommended them on this forum when most people were sceptical about crypto casinos, now I rate them 0.0001% and would first play dice on the street with bottle tops than play there again
 

samdog21

Senior Member
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Hi Samdog,

I was looking through your case here, and the reason why your withdrawal was sent back was because we asked you to kindly withdraw via Ecopayz or Instadebit. I know that can be a little more of a hassle, but that was unfortunately the options we could offer at the time.

If it's the case where you are afraid you might gamble away the winnings, I urge you to please set a limit on your account so you don't play the winnings away whilst you're awaiting the withdrawal, or just reach out to us so we can help.

Wish you all the best at BitStarz in the future (in case you decide to play here again), or at any other casino out there :)

Olle
well if you are going to be a true accredited casino you will have a lock withdraw and back and forth with being verified I sent you everything but the kitchen sink.
 

cnichas

Full Member
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The only thing I did not send but was surprised it was not requested was a stoel sample and a hair folicle :laugh: I requested my payout to my ecoPayz and surprisingly my eco account screenshot was the only document approved the rest that were rejected but accepted at many other casinos / exchanges is a bright red flag in my view
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
This casino seems ok to me will see if I can sign up :)
BitStarz used to be in my top 5 casinos to play at but I had to re verify my account recently due to my previous email being hacked so when I tried to withdraw I was screwed around beyond beliefe documents that have never been disapproved anywhere else including trading exchanges BitStarz rejected nearly all of them even my ID photos which I took with my P20 pro which has a liecha camera three to be exact 40megapixel quality with watermark was rejected and to top it off they disapproved my bank generated statements and a scanned and certified bank statement from my bank which I collected personally and told me I must rather send something that was delivered from my post office to my door which I told them was impossible as South Africa has no working postal service at the moment and the last letter that was delivered dated back to 2016 which I thought I would send through with bank statements to prove to them that I live where I say I live but all rejected by a very rude and arrogent support agent, I only had good things to say about this casino in its early years even recommended them on this forum when most people were sceptical about crypto casinos, now I rate them 0.0001% and would first play dice on the street with bottle tops than play there again

Hi Cnichas,

Thank you for your feedback.

As you're are a veteran player, I'm sure familiar with the verification processes that we as a casino have to comply with, and we try to be as accommodating as possible. With that said, there are laws we have to follow. In your case, we did in the end try to level with you and the documents you had at your disposal, and that's why we did verify your account in the end and you could cashout without further issues.

I beg you to level to a certain extent with me here, as it's a rarity that a country doesn't have a working postal service. That's not of the norm, hence we have to discuss with the license issuer as how to solve that kind of problem and find common ground.

I also think we were quite accommodating in other ways as well, giving you special privileges with no max cashout for bonuses, didn't make you have a minimum spend in the casino to still have your VIP status, etc.

With that said, you have the freedom to play anywhere you wish, so I wish you best of luck at the casino of your choice :)

Olle
 
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