Q&A Ask Me Anything about Slots (AMA) 2020 with Trancemonkey

Casino can't really just move affiliation tag, that would in most of cases be breach of their affiliation contract as that particular affiliate who link you used to register has probably lifetime (or these words are used revenue share deal about your losses.

RTP part of your story just don't exist like you might think. Casino itself would get more money by removing that tag, but you can't just stop agreed affiliation commissions (or some have changed their terms and also have done some dodgy things to affiliates but that's nothing to do with this statement).
if they send me old chat I will proof it to you is not my story...end of the day I don't really care what they do but that what happen if you dont belive it go have cool glass of water and stop attacking me,I was talking to trancemonkey not to you or Halvor...
 
How they conduct their business I can not tell you, at no point have I worked for them.

However your claims of how affiliation affects your account is incorrect, and as often with you and a handful of others here, your supposed evidence never exist
I simple ask to close my account,they ask me way do you want to close account,I told i keep losing I never win is impossible to hit more than 100x ,he replay coz I join casino from streams link with affect my RTP,and he advise me to open new account on different email and come back on live chat,that what i did next day they told me different story,I got feed up I just ask to close my account,and they never did they refuse they made me Self Excluded,maybe i am wrong but if the players ask to close account for good is against UKGC to make me self excluded which i never ask for it..Maybe I am wrong but I did same think on novibet they close my account for good no self excluded
 
I simple ask to close my account,they ask me way do you want to close I account,I told i keep losing I never win is impossible to hit more than 100% ,he replay coz I join casino from streams link with affect my RTP,and he advise me to open new account on different email and come back on live chat,that what i did next day they told me different story,I got feed up I just ask to close my account,and they never did they refuse they made me Self Excluded,maybe i am wrong but if the players ask to close account for good is against UKGC to make me self excluded which i never ask for it..Maybe I am wrong but I did same think on novibet they close my account for good no self excluded

If you ask them to close your account, they will almost always self exclude you, as there is no other reason to close an account.

As for that you say the rep said, firstly I don't believe that, and secondly, if it WERE true, then the RTP should be freely available for you to check in the help files (and you could cross check that with other people)
 
If you ask them to close your account, they will almost always self exclude you, as there is no other reason to close an account.

As for that you say the rep said, firstly I don't believe that, and secondly, if it WERE true, then the RTP should be freely available for you to check in the help files (and you could cross check that with other people)
if they send me old chat I will post in here,so way did they ask me to open new account on different email? you mean freely available like in videoslot ? I dont think is right to make players self excluded without their wish,and way do other casinos can close account without self excluded and partcasino cant do it
 
If you ask them to close your account, they will almost always self exclude you, as there is no other reason to close an account.

As for that you say the rep said, firstly I don't believe that, and secondly, if it WERE true, then the RTP should be freely available for you to check in the help files (and you could cross check that with other people)

You should also ask them to show you where you agreed to sign up on different terms to every other player...
 
You should also ask them to show you where you agreed to sign up on different terms to every other player...
if a player ask account to be close,casino should close account right away no cool down no self excluded,but casino like party still want you as customer they refuse to close account,and refusing to close account is against UKGC rules
 
if a player ask account to be close,casino should close account right away no cool down no self excluded,but casino like party still want you as customer they refuse to close account,and refusing to close account is against UKGC rules
Actually it probably isn't. Refusing to allow you to self exclude would be.

Also, I should add.. I am no expert on how casinos operate. My knowledge is game oriented, so you're honestly asking the wrong person...[/QUOTE]
 
Back to slots, about progressive jackpot games, is their JB contribution counted straight to RTP as it's anyway funds going to players? Assume it's like this, but in category "things what been sometimes wondered".

Games like Mega Moolah wouldn't make it to MGA or UKGC with it's RTP 88.12% but when adding JB contribution 5.30% makes it easily over min requirements. Any idea why they wouldn't state in help file RTP to be 93.42% but instead inform these numbers separately, doest they have to be separated like this or provideres own choice they wish to?
 
Back to slots, about progressive jackpot games, is their JB contribution counted straight to RTP as it's anyway funds going to players? Assume it's like this, but in category "things what been sometimes wondered".

Games like Mega Moolah wouldn't make it to MGA or UKGC with it's RTP 88.12% but when adding JB contribution 5.30% makes it easily over min requirements. Any idea why they wouldn't state in help file RTP to be 93.42% but instead inform these numbers separately, doest they have to be separated like this or provideres own choice they wish to?

It's common practice, when having a linked jackpot, to show the jackpot RTP contribution separately because whilst you are adding 5.63% (or whatever) to the jackpot pool, you are extremely unlikely to ever win it, and so for you, the game will likely run at 88% ish...
 
If you ask them to close your account, they will almost always self exclude you, as there is no other reason to close an account.

Im sorry trance, but I totally don't agree with that.

I have closed loads of redundant accounts, not for self exclusion reasons ( various reasons like, fees on deposits or withdrawals, long pending withdraws, bad choice of games or service etc.... ) but if I have no intention of using it again, then for one its a security risk. Closing the account protects someone hacking details and logging in to an account you no longer use, for example the last one I closed was BGO due to the fees, absolutely no point in keeping it open.

Yes they still keep the details for ages but that's another argument, but I just don't like loose ends of having loads of "open" accounts when they are not needed, especially with them being subjected to data breaches.

So to assume that someone wants to close an account just because they want to self exclude is very narrow minded.

In the hay day of bonuses galore, and other loyalty incentives i had in excess of 50 casino accounts, but now I'm loyal to less than a handful and see no point in keeping the others open, I'm sure others do the same.
 
Im sorry trance, but I totally don't agree with that.

I have closed loads of redundant accounts, not for self exclusion reasons ( various reasons like, fees on deposits or withdrawals, long pending withdraws, bad choice of games or service etc.... ) but if I have no intention of using it again, then for one its a security risk. Closing the account protects someone hacking details and logging in to an account you no longer use, for example the last one I closed was BGO due to the fees, absolutely no point in keeping it open.

Yes they still keep the details for ages but that's another argument, but I just don't like loose ends of having loads of "open" accounts when they are not needed, especially with them being subjected to data breaches.

So to assume that someone wants to close an account just because they want to self exclude is very narrow minded.

In the hay day of bonuses galore, and other loyalty incentives i had in excess of 50 casino accounts, but now I'm loyal to less than a handful and see no point in keeping the others open, I'm sure others do the same.

I guess it would depend on why you told them you were closing the account, but I agree you're probably right @Reelsoffun :)
 
Hey TranceMonkey

what languages do you guys use to write the code for the slot machines (offline and online)

Depends, but mainly C++ and, more recently C# and unity
 
Depends, but mainly C++ and, more recently C# and unity


I’m assuming the C# + Unity is mainly for games online and everything that is land-based written in C++?

I don’t know how much in depth you can go in the answers but I’ll ask anyways

- Do you guys run Linux (Custom or a known distro), Windows or some custom OS to run the physical slot machines?

- How rigorous is the workflow when it comes to code reviews, pull requests etc

- What takes the longest to do during the cycle of production of a slot machine (Developping the math model? Actual UI/Back-end coding? QA?)

- Any specific tools you use to help you during development that are specific to slot machine developpement?

- Does working in the industry kills the “excitement and magic” for you of slotting?

- Can any dev open up the math model and look at it or is it some sort of crazy secret hidden from everyone in the company/team?
 
How did you learn all that?
I didn't - l learnt C and C++, but now as a producer, i do very little code. I sometimes write my own simulations to prove the maths.
 
I’m assuming the C# + Unity is mainly for games online and everything that is land-based written in C++?

I don’t know how much in depth you can go in the answers but I’ll ask anyways

- Do you guys run Linux (Custom or a known distro), Windows or some custom OS to run the physical slot machines?

- How rigorous is the workflow when it comes to code reviews, pull requests etc

- What takes the longest to do during the cycle of production of a slot machine (Developping the math model? Actual UI/Back-end coding? QA?)

- Any specific tools you use to help you during development that are specific to slot machine developpement?

- Does working in the industry kills the “excitement and magic” for you of slotting?

- Can any dev open up the math model and look at it or is it some sort of crazy secret hidden from everyone in the company/team?

So, just to reiterate, i work in land-based so my answers are around that:

- Do you guys run Linux (Custom or a known distro), Windows or some custom OS to run the physical slot machines? I don't actually know, but it will be some form of Linux i would guess - i know it's not windows ;)

- How rigorous is the workflow when it comes to code reviews, pull requests etc

- What takes the longest to do during the cycle of production of a slot machine (Developping the math model? Actual UI/Back-end coding? QA?) Maths is by far the most time consuming part of game development - sometimes it can be quick if you're lucky, but it is normally the most iterative, and it's the most important part of the game. Plus we have to have secret meetings with all competitors to make sure all the central compensation works correctly and the "rig button" works as it should...

- Any specific tools you use to help you during development that are specific to slot machine developpement?
Nope. Some exist (Slot Contructor for example) but those tend to be used by smaller companies. We do have some in-house tools of course, but nothing external other than Unity (which is used in Land-based btw)

- Does working in the industry kills the “excitement and magic” for you of slotting?
No - the opposite in fact.

- Can any dev open up the math model and look at it or is it some sort of crazy secret hidden from everyone in the company/team?
In the past, devs were the ones implementing the maths models, but this was prone to too much human error, so now we have some clever tools so maths is done my the mathematicians, and the developers have very little to do other than add some hooks in the game. They CAN look at the maths, but they couldn't change it as then the simulations and game would not match.
 
Hey TranceMonkey

what languages do you guys use to write the code for the slot machines (offline and online)
For online, HTML5 i would imagine....
 
So, just to reiterate, i work in land-based so my answers are around that:

- Do you guys run Linux (Custom or a known distro), Windows or some custom OS to run the physical slot machines? I don't actually know, but it will be some form of Linux i would guess - i know it's not windows ;)

- How rigorous is the workflow when it comes to code reviews, pull requests etc

- What takes the longest to do during the cycle of production of a slot machine (Developping the math model? Actual UI/Back-end coding? QA?) Maths is by far the most time consuming part of game development - sometimes it can be quick if you're lucky, but it is normally the most iterative, and it's the most important part of the game. Plus we have to have secret meetings with all competitors to make sure all the central compensation works correctly and the "rig button" works as it should...

- Any specific tools you use to help you during development that are specific to slot machine developpement?
Nope. Some exist (Slot Contructor for example) but those tend to be used by smaller companies. We do have some in-house tools of course, but nothing external other than Unity (which is used in Land-based btw)

- Does working in the industry kills the “excitement and magic” for you of slotting?
No - the opposite in fact.

- Can any dev open up the math model and look at it or is it some sort of crazy secret hidden from everyone in the company/team?
In the past, devs were the ones implementing the maths models, but this was prone to too much human error, so now we have some clever tools so maths is done my the mathematicians, and the developers have very little to do other than add some hooks in the game. They CAN look at the maths, but they couldn't change it as then the simulations and game would not match.

Thanks! Very interesting, so I guess you cannot comment on the developers workflow since you left that part empty? :laugh:
 
Thanks! Very interesting, so I guess you cannot comment on the developers workflow since you left that part empty? :laugh:

I am not a developer any more, so I don't honestly know. It would be unfair of me to comment.
 

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