Leo Vegas Fined By The UK Gambling Commission

By Brian Cullingworth, Last updated May 4, 2018

Online gambling operator LeoVegas to pay GBP 627,000 for misleading ads and not protecting vulnerable customers

The UK Gambling Commission has imposed another heavy fine on an online gambling operator, hitting Leo Vegas with a GBP 627,000 punishment for “misleading ads and not protecting vulnerable customers,” according to a BBC report Wednesday.

The Commission alleges that the operator did not “take all reasonable steps” to stop problem gamblers who had asked to be banned from its websites, and the fine follows a GBP 1 million penalty awarded to SkyBet last month for a similar breach (see previous InfoPowa report).

In the Leo Vegas case the Commission said the operator had failed to return funds to 11,205 customers who had “self-excluded”. It had also sent marketing material to 1,894 people who had previously self-excluded, as well as allowing 413 previously self-excluded customers to gamble again without talking to them first.

In addition, it was responsible for 41 misleading website advertisements that were unclear or omitted significant information about its promotional offers.

The Commission said LeoVegas had acknowledged the breaches and had made changes to address the problems.

Brian Cullingworth

Infopowa news was a staple of Casinomeister’s news from 2000 until 2019. Brian Cullingworth was the main writer, contributor, and was one of the most knowledgeable persons I have ever known involved in the online casino industry.

We first met in January 2001 at the ICE in London where I observed him going booth to booth interviewing online casino, software, and licensing jurisdiction representatives. Brian was also heavily involved with our forum as “Jetset“, he was involved as an informal consultant to eCOGRA, the OPA, and was a player advocate who assisted countless aggrieved players with his connections to industry folks. He also published “Casino Cautions” via Infopowa news for quite a number of years. These can be found in our news archives.

His passing in February 2019 was a dark day for us. He will be forever missed.

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