Sue4
Dormant account
- Joined
- Nov 23, 2007
- Location
- Kalgoorlie
Hi
This is my first post on the forum. Unfortunately it's not a good one!
I played at Winward Casino over a month ago now. They offered a bonus, which was put into my account on depositing. I had a great time here, and ended up winning $1400 profit. They did email me asking for ID documents which I emailed back to them. Then they emailed me back stating that my original deposit will be refunded back to me, and no winnings will be paid. I didn't understand at all, so asked them if they could explain a little better. I haven't played many casinos, and had never had this experience. They said that management didn't have to offer an explanation, end of story!! I was obviously very disappointed, so started researching the internet for other stories.
I came across this website, and saw that you could Pitch a Bitch. I did this, but unfortunately haven't heard back from anyone. I have emailed back a few times now, but nothing. I waited and waited, but I thought I may take up the opportunity of posting on the forum, for everyones feedback.
Also, Winward haven't paid me my original $500 back yet. I have emailed them, but the emails bounce back to me. Got onto livechat before, and they said they are not sure what's wrong. They can't help me, only the accounts and support section, but their contact details are not working! This is very frustrating.
I know it is the holiday season, but I just need to hear back from someone. It has been going on for over 6 weeks now, with no response from anyone.
Please help!
See Related Threads:
This is my first post on the forum. Unfortunately it's not a good one!
I played at Winward Casino over a month ago now. They offered a bonus, which was put into my account on depositing. I had a great time here, and ended up winning $1400 profit. They did email me asking for ID documents which I emailed back to them. Then they emailed me back stating that my original deposit will be refunded back to me, and no winnings will be paid. I didn't understand at all, so asked them if they could explain a little better. I haven't played many casinos, and had never had this experience. They said that management didn't have to offer an explanation, end of story!! I was obviously very disappointed, so started researching the internet for other stories.
I came across this website, and saw that you could Pitch a Bitch. I did this, but unfortunately haven't heard back from anyone. I have emailed back a few times now, but nothing. I waited and waited, but I thought I may take up the opportunity of posting on the forum, for everyones feedback.
Also, Winward haven't paid me my original $500 back yet. I have emailed them, but the emails bounce back to me. Got onto livechat before, and they said they are not sure what's wrong. They can't help me, only the accounts and support section, but their contact details are not working! This is very frustrating.
I know it is the holiday season, but I just need to hear back from someone. It has been going on for over 6 weeks now, with no response from anyone.
Please help!
See Related Threads:
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