grnmountainman

Banned User - multiple forum accounts
Joined
Nov 12, 2015
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Hello all, long time lurker here.

So to make a long story short I deposited 350 dollars at winward casino. Took a 500% deposit bonus and won $85000 dollars!

I am sending in documents as we speak. This deposit bonus had no withdrawl limits. It had 30X playthrough which I cleared. I sent chat a message and they said the most I can withdraw is 500 dollars per week.

Someone please help me!
 

dunover

Unofficial T&C's Editor
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Hello all, long time lurker here.

So to make a long story short I deposited 350 dollars at winward casino. Took a 500% deposit bonus and won $85000 dollars!

I am sending in documents as we speak. This deposit bonus had no withdrawl limits. It had 30X playthrough which I cleared. I sent chat a message and they said the most I can withdraw is 500 dollars per week.

Someone please help me!

Jesus H. Christ! 3 Years 3 months to complete the w/d!!!!!
I'm telling you now this casino has neither the will nor cash-flow to pay you in sensible amounts.

Such a shame as this is an open invitation to spunk it all back again and I sincerely hope you don't. $500 is pathetic, about £300 UKP per week, not even close to the average wage here and yet they see fit to impose that limit. There's not a lot you can do if this is clear in their terms, all Max can do is appeal to their better nature so they raise the limit to a sensible one for you, but there are unfortunately no legitimate grounds for a PAB - the terms were there when you played.

The only possible way I can see this will go (once they are sure you have the willpower not to play any back!) is an offer of a one-off reduced sum.

I would love to join the lady above in saying 'congrats' but I get the feeling it has and will just create stomach-gnawing doubt and stress for you. I really hope they do help you in some positive way.:cool:
 

grnmountainman

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Location
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Thanks everyone, I have a horrible feeling about this and truly hope someone can help me. This would go a long way in helping my family.

I asked support and they told me to keep playing and the 500 limit MAY be increased based on my play. I have no interest in playing the games they have any more. I just want my money.
 

dunover

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Thanks everyone, I have a horrible feeling about this and truly hope someone can help me. This would go a long way in helping my family.

I asked support and they told me to keep playing and the 500 limit MAY be increased based on my play. I have no interest in playing the games they have any more. I just want my money.

They have to say the least a chequered past and appalling response to complaints. To save you aggro type 'winward' in the search in the top-right of this page. It's depressing reading I'm afraid and they were rogued by Max back in 2007 the first time as far as I can see, although a few of their complaints were resolved and they temporarily had a rep.

You can see immediately their ethics - straight away inferring you can withdraw more 'based on your play' - in other words lose a big chunk back and the carrot being you may withdraw a bit more. This is nonsense - they will simply then stall you BECAUSE you are showing willing to play large amounts back. Just log-in weekly and w/d the 500, treat it as an income for 3.25 years. If they don't FU your account in that time with a spurious excuse once they realize you are sticking to your guns, that is.:mad:
 

grnmountainman

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Joined
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Location
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They have to say the least a chequered past and appalling response to complaints. To save you aggro type 'winward' in the search in the top-right of this page. It's depressing reading I'm afraid and they were rogued by Max back in 2007 the first time as far as I can see, although a few of their complaints were resolved and they temporarily had a rep.

You can see immediately their ethics - straight away inferring you can withdraw more 'based on your play' - in other words lose a big chunk back and the carrot being you may withdraw a bit more. This is nonsense - they will simply then stall you BECAUSE you are showing willing to play large amounts back. Just log-in weekly and w/d the 500, treat it as an income for 3.25 years. If they don't FU your account in that time with a spurious excuse once they realize you are sticking to your guns, that is.:mad:

Oh I have zero interest in paying any of my winnings back. I just hope I could do better then 500 dollars per week for 3.25 years. I would entertain a lump some payment even if it is not the full 80K

Does CM have a rep from Winward or a point of contact?
 

dunover

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Oh I have zero interest in paying any of my winnings back. I just hope I could do better then 500 dollars per week for 3.25 years. I would entertain a lump some payment even if it is not the full 80K

Does CM have a rep from Winward or a point of contact?

They did have years ago but the account is dormant:

https://www.casinomeister.com/forums/members/6103/

TBH I think you should report your original post or PM Max to advise on this as I am not availed of more recent matters with this casino.
I'll report it to Max and Bryan to draw their attention and they know best so can post back in the thread.
Just keep an eye out from now and you'll see one of MaxD, Casinomeister or Simmo! in bright blue lettering respond in the thread - they're the ones who'll know most. Good luck.
 

grnmountainman

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They did have years ago but the account is dormant:

https://www.casinomeister.com/forums/members/6103/

TBH I think you should report your original post or PM Max to advise on this as I am not availed of more recent matters with this casino.
I'll report it to Max and Bryan to draw their attention and they know best so can post back in the thread.
Just keep an eye out from now and you'll see one of MaxD, Casinomeister or Simmo! in bright blue lettering respond in the thread - they're the ones who'll know most. Good luck.

I can't thank you enough! If I DO end up being paid my winnings I'll be sure to get back in touch with you and thank you again!

Praying for a good outcome!
 

KasinoKing

WebMeister & Slotaholic..
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Hello all, long time lurker here.

So to make a long story short I deposited 350 dollars at winward casino. Took a 500% deposit bonus and won $85000 dollars!

I am sending in documents as we speak. This deposit bonus had no withdrawl limits. It had 30X playthrough which I cleared. I sent chat a message and they said the most I can withdraw is 500 dollars per week.

Someone please help me!
A bit late for help - you should have read the T&Cs BEFORE you started playing, not afterwards.

The only complaint you have, is that they should be paying you at least $1,000 per week, not $500.
In fact, it should be about $1,600...

This is from their T&Cs today:
7.7.3 In the event that the Member’s Account is operated under different currencies, the same withdrawal limits apply; Winward Casino calculates the corresponding exchange rates in accordance with recognized Financial Institutions in order to respect the settled withdrawal limits.

7.7.4 The maximum withdrawal limits, depending on the Member’s VIP level are:

7.7.4.1 VIP Bronze level Members have up to a £1,000 maximum weekly withdrawal limit;

7.7.4.2 VIP Silver level Members have up to a £2,500 maximum weekly withdrawal limit;

7.7.4.3 VIP Gold level Members have up to a £5,000 maximum weekly withdrawal limit;

7.7.4.4 VIP Platinum level Members have up to a £10,000 maximum weekly withdrawal limit;

7.7.4.5 VIP Ultimate level Members have up to a £25,000 maximum weekly withdrawal limit;

7.7.4.6 VIP Ultimate Plus level Members have up to a £35,000 maximum weekly withdrawal limit.

7.7.5 The Member’s VIP level is based on her/his activity on Winward Casino: The more active the Member is, and the more the Member plays, the higher the VIP level shall be and thus the payout limit shall increase. Also, greatly reduced activity shall result in a reduced VIP Level as well. In order to check the VIP level, the Account Holder may contact Winward Casino’s representatives.

Mind you, it says "up to" £1,000 per week. Hmmmm...
I will get in touch with my contact and see what they have to say.
(Might not get an answer until Monday, as they don't work weekends).

KK
 

bowki

Senior Member
MM
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Jun 12, 2013
Location
Germany
Dont know how their VIP system works, but with bonus wagering of over 50k OP is maybe on a higher VIP Level right now and should get more than 1000 a week.

Dont know how active you were before on this site mountainman, maybe you are already on a higher VIP level. I hope you get paid in full in a timely manner. :thumbsup: Please dont reverse a single Dollar. :)
 

grnmountainman

Banned User - multiple forum accounts
Joined
Nov 12, 2015
Location
NEast
Dont know how their VIP system works, but with bonus wagering of over 50k OP is maybe on a higher VIP Level right now and should get more than 1000 a week.

Dont know how active you were before on this site mountainman, maybe you are already on a higher VIP level. I hope you get paid in full in a timely manner. :thumbsup: Please dont reverse a single Dollar. :)

I actually joined back in 2010 but never made a deposit, for some reason I logged in the other day and made a couple deposits. I lost and then this morning made another deposit.

Not sure how the VIP level works but I will have to log in to check.
 

grnmountainman

Banned User - multiple forum accounts
Joined
Nov 12, 2015
Location
NEast
A bit late for help - you should have read the T&Cs BEFORE you started playing, not afterwards.

The only complaint you have, is that they should be paying you at least $1,000 per week, not $500.
In fact, it should be about $1,600...

This is from their T&Cs today:


Mind you, it says "up to" £1,000 per week. Hmmmm...
I will get in touch with my contact and see what they have to say.
(Might not get an answer until Monday, as they don't work weekends).

KK

Thanks KK, looking forward to a response. I'll check with chat regarding VIP level.
 

shewoff

Senior Member
webby
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May 13, 2015
Location
northeast
Hey grnmountainman I sincerely do hope you get it all and more? But you have just entered into the Twilight Zone. You will experience a great deal of bull from these people and they have already started apparently with the very poor excuse for a payout. I hope it will all work out but as all of the rest have already said these guy,s are in it for them self,s only.They give a bad name too a group of great games.They are RTG are they not? I joined from a e-mail and took one look and it just look,s like other casino,s that owe me! Not any where near as much as you are owed but $10.000.00 and to me that is a lot. They took a year to process the request and now it is almost 6 months since they sent all the "Good New,s" HAH! Not even a (_*)&^*%&$^$#%@ so great to hear of your win and i will keep my finger,s crossed Brother! Peace Out! Out Of The Mist! shewoff​
 

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grnmountainman

Banned User - multiple forum accounts
Joined
Nov 12, 2015
Location
NEast
Documents have been approved and account has been fully verified. That didn't take long as I just submitted documents about 4 hours ago. Just submitted my maximum withdraw which it stated to be 5000 per week.

We shall see. I am logged out and not going to play any of this win back! :D
 

spintee

Ueber Meister
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Mar 21, 2012
Location
Northants
I can see this ending up badly, Fingers crossed that the OP can get a settlement instead of peanuts a week, I would opt for that any day, With the VIP level I will guarantee the OP will get the talk, here is a few weeks payment please deposit more to increase VIP level, Yes thats right depositing will only get higher VIP,

It will be nether ending cycle, getting paid, deposit to gain VIP, break into the cash balance,

Its a sad story and theses sort of joints should be shut down ASAP,

Why are not the U.K government UKGC shutting theses down? Better idea, they should start putting fines on the software provider, This would soon put a stop to all theses rouge operators, Flavidus group just to name a few,

I do hope the best for you and from now on stick to the accredited list,

Unless of cause the OP is a shill and we are told payment has been settled in a few days, I do hope thats not the case here
 

dunover

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I can see this ending up badly, Fingers crossed that the OP can get a settlement instead of peanuts a week, I would opt for that any day, With the VIP level I will guarantee the OP will get the talk, here is a few weeks payment please deposit more to increase VIP level, Yes thats right depositing will only get higher VIP,

It will be nether ending cycle, getting paid, deposit to gain VIP, break into the cash balance,

Its a sad story and theses sort of joints should be shut down ASAP,

Why are not the U.K government UKGC shutting theses down? Better idea, they should start putting fines on the software provider, This would soon put a stop to all theses rouge operators, Flavidus group just to name a few,

I do hope the best for you and from now on stick to the accredited list,

Unless of cause the OP is a shill and we are told payment has been settled in a few days, I do hope thats not the case here

The player is non-UK and the UKGC has no effect or jurisdiction over non-UK sites. And that includes those not UKGC licensed that take UK players on the naughty......like RB
 

grnmountainman

Banned User - multiple forum accounts
Joined
Nov 12, 2015
Location
NEast
I can see this ending up badly, Fingers crossed that the OP can get a settlement instead of peanuts a week, I would opt for that any day, With the VIP level I will guarantee the OP will get the talk, here is a few weeks payment please deposit more to increase VIP level, Yes thats right depositing will only get higher VIP,

It will be nether ending cycle, getting paid, deposit to gain VIP, break into the cash balance,

Its a sad story and theses sort of joints should be shut down ASAP,

Why are not the U.K government UKGC shutting theses down? Better idea, they should start putting fines on the software provider, This would soon put a stop to all theses rouge operators, Flavidus group just to name a few,

I do hope the best for you and from now on stick to the accredited list,

Unless of cause the OP is a shill and we are told payment has been settled in a few days, I do hope thats not the case here

Not sure what a "shill" is but I'm just your average degenerate gambler lol. Won a few times here and there and never take bonuses. Today I did (not sure why) and was betting HUGE. I got up like 9-10K and started betting 100-200 dollars PER spin. Not sure what got into me, but I hit big for 80K plus had a balance of 91000 kept playing and made the WR with a balance of like 82K.
 

grnmountainman

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Nov 12, 2015
Location
NEast
To be honest I don't mind accepting a few thousand dollars every month. That would pay for my mortgage for a few year! :)
 

dunover

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Not sure what a "shill" is but I'm just your average degenerate gambler lol. Won a few times here and there and never take bonuses. Today I did (not sure why) and was betting HUGE. I got up like 9-10K and started betting 100-200 dollars PER spin. Not sure what got into me, but I hit big for 80K plus had a balance of 91000 kept playing and made the WR with a balance of like 82K.

A 'shill' is a bogus poster that talks a (usually shite) casino up and tries to praise it and advertise it in a underhand way. I don't think you are one, as nobody in their right mind would try and tell us here that these shysters are any good - all it would do is affect them negatively as all their past misdeeds will be dragged back up into the public domain and create more up-to-date negative Google results for them. It would backfire badly. ;)

One thing you have stated worries me - you were betting 100-200 a spin, while under WR? Is that allowed under their bonus terms? If not you've voided the whole win anyway.:eek:
 

spintee

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Not sure what a "shill" is but I'm just your average degenerate gambler lol. Won a few times here and there and never take bonuses. Today I did (not sure why) and was betting HUGE. I got up like 9-10K and started betting 100-200 dollars PER spin. Not sure what got into me, but I hit big for 80K plus had a balance of 91000 kept playing and made the WR with a balance of like 82K.

No bad intentions from my side, But cut a long story short somebody who works for the casino trying to give them some good reputation,

It wouldn't be the first time, so please do not take this the as offensive,

Do keep us updated as yes that is some serious cash, Just if you was playing a reputable casino you would be laughing all the way to the bank, & no doubt a very good weekend, I get a headache over a few hundred from ok casino's, If I was in your shoes I would not be able to rest,
 

dunover

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No bad intentions from my side, But cut a long story short somebody who works for the casino trying to give them some good reputation,

It wouldn't be the first time, so please do not take this the as offensive,

Do keep us updated as yes that is some serious cash, Just if you was playing a reputable casino you would be laughing all the way to the bank, & no doubt a very good weekend, I get a headache over a few hundred from ok casino's, If I was in your shoes I would not be able to rest,

Yeah, make him feel a bit better....:what: lol
 

spintee

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mm2
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A 'shill' is a bogus poster that talks a (usually shite) casino up and tries to praise it and advertise it in a underhand way. I don't think you are one, as nobody in their right mind would try and tell us here that these shysters are any good - all it would do is affect them negatively as all their past misdeeds will be dragged back up into the public domain and create more up-to-date negative Google results for them. It would backfire badly. ;)

One thing you have stated worries me - you were betting 100-200 a spin, while under WR? Is that allowed under their bonus terms? If not you've voided the whole win anyway.:eek:

I have scouted the terms & I see no max bet, All games are allowed but the normal reductions, I did notice that every other sentence was banging on about bonus abuse ? There could be a hidden term with no link visible, That would not be the first,

The terms are pretty decent from what I seen,Even compared to some good U.K sites
 
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