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payment issue with planet7oz casino

Discussion in 'Payment Processing Issues' started by josh2020, Nov 27, 2017.

    Nov 27, 2017
  1. josh2020

    josh2020 New Member

    hi everyone i knew to this so bear with me and i hope im doing the right!!! Got question for u all - how long does it take for a withdrawal to get processed? my issue is with Planet7 Oz . I won money and sent in all my paperwork which was received and approved. My withdrawal was approved by Planet7 on the 25th October 2017 and as yet i am still to receive my money. Everytime i talk to the customer service people they say its going to go through in a couple of days. Its been over a month now am i ever going to receive this money??? is this a normal practice with casino sites?? I am going crazy please help
  2. Nov 27, 2017
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    job is OK
    You have chosen one of the worst casinos to play with your hard earned money. A quick Google search would have alerted you to the issues with BTK Ltd. formerly known as Crystal Palace Group.

    They delay payments forever in the hope you play it all back. Think of anything up to 6 months to get paid, if at all.

    Sorry to be the bearer of bad news, but please be more careful where you are playing in the future. Check the CasinoMeister casino list with places that still accept Australian players.
  4. Nov 27, 2017
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Yes - with this mother of all rogues, this is normal practice. :mad:

    Just a few recent threads about Planet 7 and their stalling tactics:

    They WILL pay eventually if you are patient. DON'T REVERSE and lose you money - that's exactly what they want you to do.

    All casinos are NOT like this - there are 100's of reputable ones: See CM's accredited list or the sites in my signature for decent ones.

    Welcome to the forum! :thumbsup:
    Last edited: Nov 27, 2017
  6. Dec 20, 2017
  7. bagersden

    bagersden Newbie member

    I have gotten payment from them by fed ex check and it cleared the bank. however....as you say, it took at least a month and many chats. also, now I cannot activate any type of offer with them or any of their affiliates they say I have been re-classified as a play that does not need to be rewarded, and that they save any good offers for newbies. sheesh, right?

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