Hi Guys
Has anyone ever encountered trouble before with 365 withdrawal via wire. I have previously withdrawn this way no problems due to an issue on my debit card.
So I went to withdraw after a sizeable win to get an error message saying my Swift code is incorrect which is not true as Spin Genie have paid me out twice with same details today and I should receive the second part tomorrow.
I spent 45 minutes with live chat they train to pay states they could not either they have emailed a department but with no timescale of when they will could back to me have to say feels very underhanded and unfair so far.
They said I could try other wire details but i only have one bank account anyone encountered similar? Previously I have been paid out successfully within a few hours.
Has anyone ever encountered trouble before with 365 withdrawal via wire. I have previously withdrawn this way no problems due to an issue on my debit card.
So I went to withdraw after a sizeable win to get an error message saying my Swift code is incorrect which is not true as Spin Genie have paid me out twice with same details today and I should receive the second part tomorrow.
I spent 45 minutes with live chat they train to pay states they could not either they have emailed a department but with no timescale of when they will could back to me have to say feels very underhanded and unfair so far.
They said I could try other wire details but i only have one bank account anyone encountered similar? Previously I have been paid out successfully within a few hours.
