I can't seem to locate the rep, and I've been trying to withdraw from Planet 7 via bitcoin for a few weeks now. I had my documents verified but nobody can confirm my withdrawal for me. Live chat support tells me something different every time. My last chat rep told me bitcoin withdrawals are taking a few months at this point. How can that be? I sent an email to the payments department and recieved an auto reply that someone would get back the me within 24 hours. That was 3 days ago now. And whether intentional or not, I now can't get the live chat to work. Any help is appreciated!