- Joined
- Nov 4, 2023
- Location
- Ontario
I won $200 on April 5th. Made my direct bank withdrawal request as that’s the only way I can get my money from them. I received an email that day stating it was approved and that it will be deposited in 3-5 business days. April 12th comes and I still don’t have my money so I contacted customer service and they said they will escalate it.
Flash forward to today and I get an email stating it was deposited into my account on April 8th and to contact my bank. I’m also still waiting on a $50 withdrawal from last week that I probably will never get.
I am in contact with my bank right now but what else do I do? PokerStars Ontario are downright liars and theives, just passing their screw up and cheating people out of their winnings!!!
Flash forward to today and I get an email stating it was deposited into my account on April 8th and to contact my bank. I’m also still waiting on a $50 withdrawal from last week that I probably will never get.
I am in contact with my bank right now but what else do I do? PokerStars Ontario are downright liars and theives, just passing their screw up and cheating people out of their winnings!!!